El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Desventajas: "Many movies were old"
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "Lots of Leg room"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ventajas: "Best customer service"
Ventajas: "Service was exquisite."
Desventajas: "No complaints."
Ventajas: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Ventajas: "Excellent entertainment and the crews attention made me fell welcomed."
Ventajas: "Food is better than most other airlines. Seamless check in and boarding"
Desventajas: "Seating space is quite cramped"
Ventajas: "Customer service was really good"
Desventajas: "The food always makes it hard to eat anything the next day."
Ventajas: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Desventajas: "Too long and no rest."
Ventajas: "The crew Service"
Ventajas: "Each seat had their own screens, and there was a small footrest available for each seat."
Desventajas: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Ventajas: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Desventajas: "The horrible JET LAG I have now lol."
Ventajas: "Everyone is polite, helpful, and the flight was quite pleasant."
Desventajas: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Ventajas: "Great service! Also, the food and beer that came with my flight was awesome."
Ventajas: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ventajas: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "The crew were all exceptionally pleasant, helpful."
Desventajas: "I didn't care at all for the food."
Ventajas: "Flight attendants and ticket agents were very nice and helpful."
Ventajas: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Desventajas: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Ventajas: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Ventajas: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Desventajas: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "The excellent service and courteous staff."
Desventajas: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Ventajas: "The main entree was excellent."
Ventajas: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Desventajas: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Ventajas: "The Japanese flight attentants were excellent. Entertainment was excellent"
Desventajas: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Ventajas: "Best and consistent service."
Ventajas: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Ventajas: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Desventajas: "There was nothing I didn't like about this airlines."
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "Could not enjoy the music and NHK news on the plane."
Ventajas: "Amazing service"
Ventajas: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Ventajas: "Customer service was awesome and the food was good"
Ventajas: "excellent seat space and excellent in-flight service."
Ventajas: "Everything !!!"
Desventajas: "Food was very bland"
Ventajas: "The crew was amazing. The seats were good. I was pleasantly surprised to have a full meal on a two hour flight."
Desventajas: "Would have loved more current US tv shows to choose from."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Desventajas: "More frequent stops for water or drinks or at least larger cups. ."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Lots of leg room, great meal, and excellent flight attendant service."
Desventajas: "Nothing to dislike."
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Big screen. Full soda cans. Not too cold. Space for legs"
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Friendly staff"
Ventajas: "Great seat and fairly decent food."
Ventajas: "The staff was excellent."
Desventajas: "Food was blah and the seats were on the smaller side."
Ventajas: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Desventajas: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "food selection & crew courtesy"
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
Desventajas: "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
Ventajas: "tye food was amazing!"
Desventajas: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Ventajas: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Desventajas: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Ventajas: "Everything like always"
Ventajas: "From baggage check to arrival everything went smoothly."
Ventajas: "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
Desventajas: "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
Ventajas: "Seat had leg room"
Desventajas: "Felt old and dated."
Desventajas: "Great flight, great flight staff."
Desventajas: "the seats are not reclined, not comfortable at all"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Desventajas: "The seats felt like there was no padding in the seat. The back was fine."
Ventajas: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Desventajas: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "Outstanding service as always - ANA rocks!"
Desventajas: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Ventajas: "ANA did great on everything I could expect from a flight."
Ventajas: "Great experience overall."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Desventajas: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ventajas: "Service Politness of staff"
Desventajas: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Desventajas: "Great staff and food for a plane."
Ventajas: "Staff were amazing."
Desventajas: "Nothing great experience!"
Ventajas: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Desventajas: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
Desventajas: "Salad and fruit came Frozen"
Ventajas: "Flight was fine"
Desventajas: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Ventajas: "Great service by the crew! Excellent food and flight was on time,"
Desventajas: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Desventajas: "Flight attendant didn't mention so well about drink service."
Ventajas: "Service and food were great."
Desventajas: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Ventajas: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Desventajas: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Ventajas: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Desventajas: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Ventajas: "In-flight service, in-flight entertainment, environment temperature"
Desventajas: "No opción de español"
Ventajas: "Flight was very good - enjoyed meal and entertainment"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Ventajas: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
Ventajas: "5 stars around"
Ventajas: "Efficient and uneventful"
Desventajas: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Desventajas: "Nothing, everything was as expected"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "limited movie selections"
Ventajas: "The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped."
Desventajas: "Not much all good"
Ventajas: "Entertainment system, comfort of the seats, staff, food, basically everything!"
Desventajas: "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
Ventajas: "Very friendly and attentive service, good movie selection on new screens."
Desventajas: "TSA-style pat-down at the gate in Narita before allowed to board."
Ventajas: "ANA service is always great. Always my first choice."
Desventajas: "The 777-200 on this route is getting a little old. It would be nice to have one of their newer 787 planes instead. And there is no Premium Economy option."
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Desventajas: "More storage space in business"
Ventajas: "Just ok"
Desventajas: "The crew and the service"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Ventajas: "Great foods and services"
Desventajas: "The plane needs upgrade business class seats"
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "Crew was okay"
Desventajas: "Did not get the food I chose. Seats were not clean and clumsy"
Ventajas: "Crew were great. Flight was not full."
Desventajas: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ventajas: "Crew was friendly. Seafood pasta was good."
Desventajas: "I wish all airlines have a foot rest."
Desventajas: "For better leg room in business class go for the bulkhead seats"
Ventajas: "Okay in general, nothing impressive"
Desventajas: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Desventajas: "Seat space could be wider for working"
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Desventajas: "Very tight space"
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Desventajas: "Need to update the planes.."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "Short flight"
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Movie selection was great. Food was decent. Comfort was expected"
Desventajas: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Ventajas: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Desventajas: "Too cold"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Desventajas: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Desventajas: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "Excellent experience as usual by SIA."
Desventajas: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ventajas: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Desventajas: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Desventajas: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Ventajas: "If youre searching for airlines with best timing no delay and great service, book your flight with singapore airlines without any hesitation"
Ventajas: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Desventajas: "Need more smiles and space"
Desventajas: "Selecting seats online"
Ventajas: "Return flight from Singapore to DC via Tokyo was more pleasant. The stewardesses were more service oriented."
Ventajas: "they good service. i like it!!"
Ventajas: "The crew were very attentive and helpful"
Desventajas: "A few more movie options"
Ventajas: "Food was excellent and flight crew were really nice,"
Ventajas: "Great crew, food, comfortable flight."
Ventajas: "The staff was very friendly and helpful!"
Desventajas: "The food was okay... Felt like there wasn’t a huge variety of movies."
Ventajas: "Food and services are great!"
Ventajas: "When it comes to flying economy to and from Japan, ANA it the best. Their staff, entertainment, and food tops all other airlines."
Desventajas: "Flight was with asiana"
Ventajas: "Food and services"
Ventajas: "Food and services"
Ventajas: "Food were good, I got Japanese meal. Another choose was Thai style coconuts curry. Crews are nice and kind."
Desventajas: "Flight floating too much make me and other people sick. The economy class seats were too narrowed and packed with neighbors. TV monitors were really small and attached headphone was low quality (better to have your own headphone but I have mine was Bluetooth wasn’t useable)"
Ventajas: "Good service and comfortable flight."
Ventajas: "Was served food on the flight. The crew was very friendly."
Desventajas: "While not technically the airline's fault, I had connected from a 12+ hour flight and wanted to nap, but was woken up for food service."
Desventajas: "There was a laungue issue with flight attendants ."
Ventajas: "Flight delayed on approach, but they didn't tell us why."
Desventajas: "My kid's entertainment screen stopped working towards the end of the flight, which was really annoying. The seats were really uncomfortable; I usually sleep fine on planes but this one left me with a really sore neck. The attendants skipped our section during the beverage service... All around a bunch of small annoyances."
Ventajas: "Boarding time and food."
Desventajas: "The space between seats and the entertainment center for the economy class because there was not one. For a seven hour flight I was expecting a more comfortable plane."
Ventajas: "Outstanding customer service and tasty food."
Desventajas: "Was surprised to see how old the plane was, and felt the movie selection was poor. Furthermore, there was no difference from our arrival flight on 12/3 and our departure on 12/17. Hard to pass the time when you have ~30 hours in the air."
Ventajas: "The staff are very nice."
Desventajas: "The economy seats"
Ventajas: "Departed and arrived on-time, great service and food, clean and comfortable cabin."
Ventajas: "Friendly, helpful crew. Great selection of food and drinks"
Desventajas: "Probably one of the most uncomfortable seat I've ever had considering I'm small and flexible. Space was really tight and I was sandwiched by two bigger people as well. Escaping the plane after 7 hours in that seat was quite a joy..."
Ventajas: "Attentive and polite staff. Comfortable planes. On time flights."
Ventajas: "more new movie will be better"
Ventajas: "Good crew good service"
Desventajas: "No fault of the crew, flight has terrible turbulence."
Ventajas: "Was a smooth flight, good flight crew. Tasty food too"
Ventajas: "Very nice staff"
Desventajas: "very late taking off once boarded"
Ventajas: "The crew was amazing. I was in an exit row and watched them prep meals. So hard working, efficientl, and smooth teamwork!"
Desventajas: "The flight was delayed... But that was the fault of the weather."
Ventajas: "the crew was very nice."
Desventajas: "kosher food was not eatable at all. was cooked few years back. the video was not good as well. chairs is not comfort"
Desventajas: "Good food and clean toilet rooms."
Ventajas: "Food was really fantastic, crew was very friendly, smooth flight"
Desventajas: "there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that"
Ventajas: "Crew are prompt and courteous. Food are well prepared"
Ventajas: "Nice flight attendence"
Desventajas: "Old plane... too hot"
Desventajas: "After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all."
Ventajas: "The seats on the Honolulu to Narita leg were very good, and the food was excellent."
Ventajas: "People too nice, food was great. Perfect timing."
Desventajas: "ANA was perfect... VAYAMA was problematic at the beginning because they wanted to change the time of my flight after I bought it. but at the end (after 6-7 calls in different times) I got the flight I purchased."
Ventajas: "We delayed take off ended up over an hour later than the original time."
Ventajas: "The crew was polite The flights were on time"
Desventajas: "The foods on ANA used to taste better. ANA can improve on the food taste"
Desventajas: "Seat was a little small"
Ventajas: "ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence."
Desventajas: "We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight."
Ventajas: "Very nice and accommodating!"
Desventajas: "Food was ok - not the best"
Ventajas: "The crew and organization are exceptional and full of smiles at all times."
Desventajas: "Seats are not comfortable for long travel. Very bumpy flight for extended periods of time."
Ventajas: "First time on ANA. Wonderfull staff, quality service"
Desventajas: "There is a metal object installed directly at my foot room, which made it impossible for me to put both my feet in front of me. One of my foot had to be on the isle the whole time. Another thing is the quailty of the monitor (a bit out of date) Last thing is where remote control locates. It's not easy to reach for it when sitting. You have to get up a little in order to pull it out from the side."
Ventajas: "the flight was ok. the food was great. And entertainment was great."
Desventajas: "the transist in chicago was delayed and missed the flight and the luggages did not arrive with me. the transist in Tokyo was incovenient because i had to get out from the airport and stayed at the hotel overnight which cost me extra money due to long hour of transist time."
Ventajas: "Love the crew at ANA. They really try to make you happy."
Desventajas: "Food was terrible. Ugh."
Ventajas: "The friendly service. The aircarft seem to be more roomy than most International aircraft."
Desventajas: "The limited choice for entertainment, The new movie choice is kind of short. The Japanese Tv drama box set should come with English subbed option."