Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Desventajas: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Desventajas: "Nothing except flying first class."
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Desventajas: "More offers of water and drinks."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Food, professional staff and crew"
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Desventajas: "would not accept my confirm check in on line"
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "Everything except boarding."
Desventajas: "Check in was very slow, the flight was late and missed connection"
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "Best service, clean airplane, flexibility check-in procedure,"
Desventajas: "Food was not good except bibimbap. I ordered instant noodles instead."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ventajas: "Friendly staff"
Ventajas: "Friendly staff"
Ventajas: "Short layover, good food"
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Ventajas: "The service was good"
Desventajas: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Seats comfortable"
Desventajas: "Food select"
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Desventajas: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Ventajas: "Nice bibimbap"
Desventajas: "Boarding staffs at Tan Son Nhat Airport"
Ventajas: "The time is not delayed"
Desventajas: "food. antertaiment"
Ventajas: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Ventajas: "The customer service was fabulous. There were a lot more amenities than I expected. Lots of variety of new movies to watch during the flight."
Desventajas: "They should show photos of menu like ANA or JAL"
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Menu options, movies"
Ventajas: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Desventajas: "Many movies were old"
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ventajas: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Desventajas: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Ventajas: "Best customer service"
Ventajas: "Service was exquisite."
Desventajas: "No complaints."
Ventajas: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Ventajas: "Excellent entertainment and the crews attention made me fell welcomed."
Ventajas: "Customer service was really good"
Desventajas: "The food always makes it hard to eat anything the next day."
Ventajas: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Desventajas: "Too long and no rest."
Ventajas: "The crew Service"
Ventajas: "Each seat had their own screens, and there was a small footrest available for each seat."
Desventajas: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Ventajas: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Desventajas: "The horrible JET LAG I have now lol."
Ventajas: "Everyone is polite, helpful, and the flight was quite pleasant."
Desventajas: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Ventajas: "Great service! Also, the food and beer that came with my flight was awesome."
Ventajas: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Ventajas: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ventajas: "Staff was great and plane was clean"
Ventajas: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "The crew were all exceptionally pleasant, helpful."
Desventajas: "I didn't care at all for the food."
Ventajas: "Flight attendants and ticket agents were very nice and helpful."
Ventajas: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Ventajas: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Desventajas: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "The excellent service and courteous staff."
Desventajas: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Ventajas: "The main entree was excellent."
Ventajas: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Desventajas: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Ventajas: "The Japanese flight attentants were excellent. Entertainment was excellent"
Desventajas: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Ventajas: "Best and consistent service."
Ventajas: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Ventajas: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Desventajas: "There was nothing I didn't like about this airlines."
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Excellent service"
Desventajas: "Not a lot of vegetarian options"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "Could not enjoy the music and NHK news on the plane."
Ventajas: "Amazing service"
Ventajas: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Ventajas: "The crew was amazing. They were all very nice to us."
Ventajas: "The crew was very good."
Ventajas: "Outstanding service as always - ANA rocks!"
Desventajas: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Ventajas: "One of the best service! Thank you!"
Ventajas: "Crew members was very polite and food was good"
Desventajas: "seat is quite small."
Ventajas: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."
Desventajas: "The food was not enough, we felt so hungry before arriving."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Desventajas: "No complaints, I would say....ANA the best,!"
Ventajas: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Desventajas: "Entertainment - didn't have to many movies I liked. Food was ok."
Ventajas: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Desventajas: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ventajas: "Staff were amazing."
Desventajas: "Nothing great experience!"
Ventajas: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Desventajas: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Desventajas: "Flight attendant didn't mention so well about drink service."
Ventajas: "All the service was good."
Desventajas: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ventajas: "Service and food were great."
Desventajas: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s."
Desventajas: "It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open"
Ventajas: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."
Ventajas: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Ventajas: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Desventajas: "No opción de español"
Desventajas: "Vegetarian food options."
Desventajas: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Flight was very good - enjoyed meal and entertainment"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Ventajas: "5 stars around"
Ventajas: "Courteous and friendly staff, clean aircraft and on-time schedule."
Desventajas: "There was nothing I did not like."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "limited movie selections"
Ventajas: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Desventajas: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."
Ventajas: "Great service, everyone was happy to do their job"
Ventajas: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Ventajas: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"
Ventajas: "Excellent service and flight experience!! Thank you."
Ventajas: "Early arrival. Crew very good."
Desventajas: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Ventajas: "Excellent service and food"
Ventajas: "Excellent food and service"
Ventajas: "Fast flight"
Ventajas: "Food very good.. I like it. I will go again. I want to come back"
It was a very comfortable journey. Everything was good and should be maintained
Ventajas: "Amazing as always"
Well, I didn’t like much. The staff didn’t have any beverages except for coffee and water and they never came by. The food just sucked. There was no entertainment at all.
Ventajas: "The service was outstanding! All of the flight attendants were amazing!"
Desventajas: "More storage space in business"
Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Ventajas: "The crew professional and friendly"
Desventajas: "The food was rather bland and did not live up to my expectations"
Ventajas: "Super friendly crew. Enough food and drink."
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Desventajas: "Reservation online"
Ventajas: "Extra touches and super pleasant and courteous staff."
Ventajas: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Desventajas: "Excellent flight service no"
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Ventajas: "Spacious and comfortable bed."
Desventajas: "The food wasn't that great. Average at best."
Desventajas: "Little or no room in Economy"
Ventajas: "All of services, food, Language, clean air even so beautiful ~~"
Desventajas: "So nice and beautiful wearing also food is very good"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Hostesses not so pleasant"
Ventajas: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Desventajas: "The seats and there is not much leg room"
Ventajas: "Finally an airline that loads from the back to the front. Makes sense to me"
Ventajas: "Great service always"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Desventajas: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Ventajas: "everything is perfect"
Desventajas: "the food on Silk Air can be better"
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Ventajas: "Liked everything from service to comfort"
Ventajas: "Nothing specific"
Desventajas: "No real dramas"
Ventajas: "The food was ok. It didn't set my heart on fire, but I did finish it."
Desventajas: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Desventajas: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Food & condition"
Desventajas: "Crew were unfriendly and rude"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Seating space was very good. Meals terrific"
Desventajas: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ventajas: "Crew was attentive and nice."
Desventajas: "Cabin was beat up and worn out."
Ventajas: "Spacious, comfortable seat"
Ventajas: "I enjoyed the entertainment, food, boarding was easy, crew gave a warm welcome and was comfortable"
Desventajas: "I'm good with everything as there was really no down side"
Ventajas: "uncomfortable compared to the other flights"
Ventajas: "The crew was attentive, hard working and pleasant."
Desventajas: "Like most airlinesuccessful the space was cramped."
Desventajas: "Your staff behavior at your counter at Hongkong airport. They did not bother to organize wheel chair which was requested on line. We had to board the fee flight without wheel chair."
Ventajas: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Desventajas: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."
Ventajas: "Great lounge, good in flight service"
Desventajas: "Airplane seats where not very comfortable: they lacked adjustability, the power plugs were not conveniently located, and converting the seat to a bed was a hassle. The cabin environment, instead of relaxing, was trying to be hip and cool. It came off as overdone. I don't know of anyone who travels regularly and wants to do so in a disco."
Los asientos son un poco estrechos
Ventajas: "The flight was on time. Crew was pleasant."
Desventajas: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Ventajas: "Crew was great, had a comfortable flight."
Desventajas: "Everything was perfect excellent service by the crew."
Desventajas: "Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen ."
Desventajas: "Connecting flight in Incheon Airport delayed again, 4th consecutive time this has happened on this particular flight. I think this is done intentionally so airline can combine it with the next flight that departs 50 minutes later based on amount of bookings on each flight."
Desventajas: "check in process"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Crew amazing, seat comfortable"
Desventajas: "More new movie and menu for food diversity like noodles sandwiches.,,,"
Ventajas: "Great services. Seat was good."
Desventajas: "The queue to board could be better."
Ventajas: "Already commented in the Hanoi to Seoul part. Sorry."
Ventajas: "Crew is great and professional"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "I slept like a baby the whole way!"
Desventajas: "I don't care for the food. It upsets my stomache."
Ventajas: "The seat aircond cooling"
Desventajas: "Food..should have local halal foods for muslims"
Desventajas: "The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S."
Ventajas: "Typical airline"
Desventajas: "The flight was delayed but no one was able to provide a clear answer why. The communication was horrible. 3 hr delay"
Desventajas: "Delayed and stuck inside of air plane for 3 hrs."
Ventajas: "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
Ventajas: "Everything went smooth. The temperature of the cabin was good. The crew were on it. Food and entertainment was great!"
Ventajas: "Over all everything was great except for the above complaint"
Desventajas: "I basically don’t eat rice for breakfast. I food choices could be updated to accommodate those that don’t eat rice as a First meal of the day or Americans passagers. Over all the flight was excellent."
Ventajas: "The crew was kind. The Meal was great. All good."
Ventajas: "Flights on time , good seats and a good services"
Ventajas: "more legs room, but the sit cushing is horrible,, make people lower back hurt after the long time of sitting"
Desventajas: "food isn’t quite as fresh, delay time made the transfer between flight very tight"
Ventajas: "Great transfer lounge in Inc he on airport"
Ventajas: "Staff as usual Asiana provided superb service."
Desventajas: "other passengers being obnoxious and rude"
Desventajas: "Always late"
Ventajas: "Crew was nice. Food pretty good"
Desventajas: "Every plane delayed."
Ventajas: "No entertainment at bulk head"
Ventajas: "Asiana es lo mejor"
Ventajas: "Crew was excellent. Food was great. Would definitely recommend Asiana to my friends and family."
Desventajas: "No charger outlet"
Ventajas: "I liked everything about the airlines, the flight attendants are so respectful and kind. They go out of their way to help the packager get comfortable and settle in there seat before and after take off. I have been a member with Asian Airlines for 6 years and won't change airlines for nothing even if I have to pay a little extra for great service."
Desventajas: "I have no complaints with this Asian Airlines."
Ventajas: "Food and staff"
Desventajas: "tv screen too small... need upgrade or newer type plane..."
Ventajas: "I liked everything about the flight. The attendants were kind and I received great service."
Desventajas: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ventajas: "Great flight attendants"
Desventajas: "These folks never take off on time. Preflight is done way too late...minutes before boarding. Never an apology for late departures. If this is the norm, I think I'll pay a little extra next time."
Ventajas: "Crew was super. 2 wonderful hot meals."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "Seat needs more cushioning"
Ventajas: "Crew was friendly from start to finish."
Ventajas: "Decent in flight meal. Good service with a smile. Korean style presentation gives a warm sentiment to the service."
Desventajas: "Limited in flight entertainment for children."
Desventajas: "the flight was late 30'."
Ventajas: "They kept serving bibimbap, which was also my food the whole flight from LAX to Manila."
Ventajas: "The air "exercises" that you are forced to watch at the end of any Asiana flight are a joke- pressing on three pressure point? How about some leg or arm stretches? Flight took off and landed. Poor cabin speaker system; could not understand anything."
Ventajas: "Meal was good"
Desventajas: "Was charged USD 350 for one overweight bag. Asked Etihad beforehand if I could use a 72 transit visa to enter china on my current itenary. They said it was fine. I was stopped at the gatein Seoul by Asians who refused to board me on the plane because my itenary was incorrect. Will never fly either of these airlines again, and am currently seeking repayment for my unintended 4 day stay in Seou"
Ventajas: "Food, service were great"