First time with Aer lingus, excellent job. Recommended ;)
Boarding at BCN was the worst experience ever
Ventajas: "crew was super nice"
Desventajas: "major delay, no info, boarding process felt like a cluster"
Desventajas: "Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones."
Desventajas: "The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth"
Desventajas: "Check in slow."
Ventajas: "Fue un buen viaje, puntuales y tuvieron cortesia a la hora de acomodar a las personas"
Ventajas: "Crew was good. Seats were good."
Ventajas: "Nothing out of the ordinary but I am not going to fly Air Lingus or TAP ever again."
Desventajas: "the Team Leader at the check in counter was nasty, Her colleague made the mistake of not telling me that I had to wait there for the wheelchair that was going to take me to the plane, so I went to have a light breakfast. Then I waited half an hour on my feet waiting for the wheelchair"
Desventajas: "The flight attendants were not helpful or attentive. A nine plus hour flight and they offered drinks once, picked up garbage once and when we tried to give them garbage before landing, told us to put it in the seat pocket or toss on the floor! It looked like the plane had been trashed when we exited"
Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"
Desventajas: "Flight delayed, lost our luggage, broke our stroller"
Ventajas: "The price."
Desventajas: "You have to pay for confirmed seats, and the seats are uncomfortable. No free beer or wine on international flight and the ticketing in Dublin was SUPER slow!"
Desventajas: "El embarque un desastre"
Ventajas: "The entertainment was great and the crew, for the most part, was pleasant."
Desventajas: "Leaving on time and the consideration of connection flights and how it inconveniences your customers when this happens."
Ventajas: "The crew was good"
Desventajas: "I didn’t like how I prepaid for my window seat & ended up with a different seat in the middle"
Ventajas: "Great crew and food! Loved the comfort."
Desventajas: "The selection of movies could be better. There wasn't a lot to choose from."
Desventajas: "Food and limited movie selections"
Desventajas: "My bag was delayed"
Ventajas: "Great selection of entertainment. Very cordial staff."
Desventajas: "The food was very salty and everything had dairy and wheat in it- which I cannot have. The seats were uncomfortable and I felt cramped."
Ventajas: "It was a short flight but the flight attendants made the most of my trip. They were very accommodating"
Ventajas: "Excellent service, staff and airplane was clean and comfortable."
Ventajas: "Had to cacel this flight"
Desventajas: "Paying for soft drinks"
Ventajas: "Non stop service to Seattle; going through US Customs in Dublin."
Desventajas: "40 minutes late taking off. I had 21.7 kgs (1.7kg over the limit) in my bag and had to pay €20 more and that as an Aer Club member."
Desventajas: "The crew did not come around with water as often as I would have liked."
Ventajas: "Crew was nice, seats were big and comfy"
Desventajas: "I didn't like that we have to pay for every little thing to eat or drink... Even water. I suggest you bring your own snacks"
Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"
Ventajas: "Crew were efficient and courteous. Food was tasty."
Desventajas: "Seat in front of me was broken and leaned back too far. Audio plug wouldn’t accept two prong headset. Video screen was nonfunctional on flight to Dublin."
Desventajas: "For some reason I am not sure of the flight was late taking off. I think the plane may have been delayed before arriving in Dublin."
Ventajas: "Blankets and earphones provided."
Desventajas: "Couldn’t checkin at British Airways; there needs to be better signage at desk. Flight was delayed and we almost missed connection. Seat would not tilt back."
Ventajas: "Ample legroom"
Ventajas: "It was a simple layover!"
Ventajas: "In flight service was good."
Desventajas: "Check in desk is always packed."
Ventajas: "Timely and efficient - no delays after the holiday"
Ventajas: "had a row to myself"
Ventajas: "The crew was friendly and nice."
Desventajas: "Children were running up and down the aisle during the flight. This is not a reflection of the staff, but it made trips to the bathroom difficult and cumbersome."
Ventajas: "Seats comfortable, quieter plane than most 767s"
Desventajas: "No entertainment on this plane."
Ventajas: "The flight was very smooth, the seats are very comfortable, the service was very good and the food also, except the soda bread . I do not like soda bread. You got yourself a passenger for the future. It will be a pleasure to fly with you again"
Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"
Ventajas: "Not much. I'm always grateful for safe travels."
Desventajas: "Their cc machines couldn't process America credit and debit cards (I was one of 5 ppl in my row that had the same problem). When I paid w euros they didn't have change, said they would bring if before I landed and never did. This happened both to and from EU. Additionally the internet didn't work AT ALL and none of the attendants had a Clyde as to how to set it up. Finally, the attitude at large was dismissive, the idea of customer service is clearly not one Aer Lingus has embraced."
Ventajas: "Quick boarding"
Desventajas: "Slow crew service couldn't get coffee served beyond first 5-6 rows before landing. Crew just putting in time chatting with each other. Couldn't get boarding pass til morning of flight."
Ventajas: "We boarded on tarmac"
Desventajas: "No water or soda provided Unless you pay. Also we were told at gate to check hand carry since no more room but when we boarded there were lots of compartment spaces empty."
Ventajas: "Flight crew was great."
Desventajas: "My wifes seat kept reclining and would not lock in place. My seat would not recline and was locked in upright position which was not comfortable when trying to sleep plus seat in from was reclined in your face."
Ventajas: "Flights were smooth and on time. Boarding was fine. I could walk around. Restrooms were clean. The egg breakfast dish on flight from LAX to Dublin was yummy."
Desventajas: "The seats are too small. I'm 5'11 and had to have my legs in the aisle even though there was nothing under the seat in front of me. The sound system for movies and pilots was hard to understand - not clear. Aisles too narrow."
Ventajas: "Ride was smooth from Dublin to New York"
Desventajas: "The food was horrible, and the prices were high.The seats that we got were small and had no space to move around. And the seat I was in had a broken headphone jack, so I had to ride the whole 6 hour plane ride looking at a tv screen with no sound!"
Ventajas: "vuelo confortable y agradable"
Ventajas: "I like the pre check, good flight for short travel"