El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Better food"
Desventajas: "More movie choices. More substantial second meal."
Ventajas: "The crew and food both are amazing."
Desventajas: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Kind people, quality service. Very helpful. On time."
Desventajas: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Ventajas: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Desventajas: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ventajas: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), entertainment is solid (although the English movie selection was not that large), and we were regularly offered food and drink if we were awake. I would definitely recommend JAL to others."
Desventajas: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ventajas: "The service"
Desventajas: "Landing was horrible worse landing I have ever had"
Ventajas: "Fast and eady"
Desventajas: "Couldn't pick seating or check in online so I was separated from my husband"
Ventajas: "Polite friendly and attentive Staff. From checking in to inflight."
Ventajas: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Desventajas: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
Ventajas: "JAL is great!"
Desventajas: "Cold food"
Ventajas: "The staff were awesome. The facilities were good."
Ventajas: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Ventajas: "Wonderful Crew."
Ventajas: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Desventajas: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "All were very polite and were very through when checking the cabin before departure and landing"
Ventajas: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ventajas: "Good service."
Ventajas: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ventajas: "Airplane is well kept. Snacks are available near the beverage area."
Ventajas: "The food was excellent and the stewardesses were extremely attentive and helpful."
Ventajas: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Desventajas: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Ventajas: "JAL has customer service that no other airline comes close to."
Desventajas: "Nothing, JAL is perfect. I mean it"
Ventajas: "Food served was actually pretty good."
Desventajas: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Ventajas: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Ventajas: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Desventajas: "Not much leg room"
Ventajas: "Staffs areattentive"
Desventajas: "Chair space so limited"
Ventajas: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Desventajas: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."
Desventajas: "Requested Vegetarian Meals. Didn't get them"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Dreamliner 787! Great staff. Efficient. Good food."
Ventajas: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Desventajas: "2nd meal, some sort of a rice seafood mixture"
Desventajas: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Ventajas: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Desventajas: "Everything was great !"
Desventajas: "Late boarding"
Ventajas: "Good and polite crew"
Desventajas: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Ventajas: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Desventajas: "Cannot say there were any negatives."
Desventajas: "slow service, inconsistent, they skipped my row for service???"
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "The staff was amazing"
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ventajas: "Friendly service and not a super crowded plane."
Desventajas: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Desventajas: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Food could have been better."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "they even addressed me by name"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
Desventajas: "I was not happy with the meal. The taste and appearance are not satisfactory"
Ventajas: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Desventajas: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Ventajas: "Crew friendly and courteous as always, plane had more legroom than most, entertainment tech was top-notch, and of course, EVA always has great food."
Ventajas: "Crew and efficiency of them"
Desventajas: "Their policy regarding check in luggages and carryon luggage wright limit policy"
Ventajas: "There was so much good food."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
Ventajas: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Desventajas: "Everything was great."
Ventajas: "The flight was comfortable and pretty easy to network through everything."
Ventajas: "I’m a frequent traveler and there is usually always a long wait when calling any airline customer service number. This is my first time flying EVA so I had several questions. I called 3 times in one week and was surprised that all my calls were answered within one minute. Well done!!!"
Desventajas: "I gave the representative my TSA pre approval information but found out later at the security check point they don’t participate in this program."
Ventajas: "very clean and tidy washroom. smiles on attendant's face."
Desventajas: "30 minutes delayed in boarding, 35 minutes late in arrival."
Desventajas: "Entertainment system not functional. Food was terrible."
Ventajas: "Food, service was great."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Food & entertainment"
Desventajas: "Some stewardess spoke English to fast & I don’t understand."
Desventajas: "Small seats no leg room. Asked 2 times for a drink and it never came two times"
Ventajas: "Their performance were great!"
Desventajas: "No bad experience encountered. Everything went smooth."
Ventajas: "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. They even had a vegetarian entree available for me!"
Ventajas: "Friendly flight attendants, efficient boarding, great selection of games and movies for IFE, good food. Totally satisfactory."
Desventajas: "I think they are unfortunately discontinuing the daytime departure JFK-TPE. Too bad as the combination of nonstop flight and evening arrival minimizes jet lag for me."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "The food was good, and the bathroom was stocked well."
Desventajas: "The crew were pretty rude."
Ventajas: "Service is excellent"
Ventajas: "Ok food. Snacks were good. Crew was kind and professional. I would fly EVA again"
Desventajas: "As with any flight there could be more leg room. I had a large man behind me and I felt bad putting my seat back because of his legs."
Ventajas: "They made sure the second flight didn’t leave without me."
Desventajas: "Connection was way too tight and the first flight was delayed."
Ventajas: "The service was implacable. Flight attendants are super polite, nice and helpful. The plane is large and comfortable, very clean and they offer essential oils and creams in the bathroom,makingbthe experince even better."
Desventajas: "As a vegan, I was very happy that they offer a vegan meal and were very nice about it. The food could've been a little better and at this day and age they should have some sort of protein in it, like tofu. Regarding entertainment, I felt that they could've have a bit more variety. Other than that everything was great"
Ventajas: "flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had."
Ventajas: "Overall good"
Ventajas: "The seats,movies and food"
Ventajas: "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
Desventajas: "Entertainment choices were too few, and there were only a few newly released movies."
Ventajas: "New equipment and incredibly good crew. Seats were actually roomy and comfortable."
Ventajas: "The food, service,the smooth take off and landing, less announcements, seats are spacious enough"
Ventajas: "I am very pleased with EVA' service after all."
Desventajas: "All good!"
Ventajas: "helpful staff at check in in jfk airport. flights were not too crowded. only one stop to final destination."
Desventajas: "delay for more than one hour from jfk airport"
Desventajas: "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
Ventajas: "Flight arrived earlier!"
Ventajas: "The customer service the lrg room very spacious and tge cleanliness superb"
Desventajas: "30 up seats to tight for a heavy passenger"
Ventajas: "Excellent pilots! We met a very tough weather when we took off from Taipei 4/21/17 8pm. I thought it was the end of my life! Prayers, competent pilots, and dependable plane had saved us. To God be the glory!"
Desventajas: "I was requested to wait for a space for my carry on luggage which is fine. I waited for the FA to tell me where to put it and I placed it myself where she asked me to. Few minutes later, she asked me to move my luggage and to place it to another overhead cabin because she said It's "heavy." I followed the standard size and weight for carry on luggage. Another passenger helped me instead. No place to rest our feet."
Ventajas: "customer service was superb. very polite staff. amenities made one feel comfortable during the entire flight. food and entertainment was great."
Ventajas: "Wonderful staff, attentive crew, good overall experience"
Ventajas: "Taste is good"
Desventajas: "Not much choices, service is awful"
Ventajas: "Everything was great except that the cabin temperature was too cold. But not a major problem. This was my first EVA flight, and I thought it was great."
Ventajas: "easy helpful checking,boarding and clean plants with meal service. On time helpful stewardess and friendly approach"
Desventajas: "Meals basic but food and wine free, no entertainment on board"
Ventajas: "The flight attendants were very nice."
Desventajas: "It's unpleasant to ride on a plane for 17 hours."
Ventajas: "The Vegan food was great on the first half of my trip. The stewardess took my information and promised to help me reserve a vegan meal for the second half of my trip. She did not deliver on her word. The crew on the second half of my trip explained to me that I had not requested a special meal when I'm fact, I did."
Desventajas: "The flight crew was aware of poor weather on the first leg of my trip. I boarded the flight and it was grounded, at the gate, for 4 hours before departing. THAT WAS HORRIBLE!!!!!"
Ventajas: "The price was less."
Desventajas: "Not very comfortable."
Ventajas: "Everything, very cozy. Eva air is always worth the extra few dollars"
Ventajas: "The crew was awesome and extremely attentive! Thank you so much!"
Desventajas: "I thought everything went very smoothly!"
Desventajas: "The flight attendants would forget me when tending to everyone"
Ventajas: "The service and the entertainment options."
Desventajas: "Although I understand that the crew has to take precautions but it was strange to see the stewardesses keep their masks and gloves on during the whole flight."
Ventajas: "Flight arrival is earlier"
Desventajas: "The food is not taste good"
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Check in was smooth all helpful Cabin crew were efficient cockpit communication good."
Desventajas: "No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight"
Ventajas: "Flight attendants were amazingly awesome !"
Desventajas: "Foooood Asiana airline foods are worst"
Ventajas: "The seat was comfortable"
Desventajas: "The vegetarian ovo lacteo food could be much better. Because I am vegetarian doesn’t mean I can’t eat chocolate"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Nothing! They made me very upset!"
Desventajas: "They made me cancel my 6 month stay to a 30 day stay when I arrived at the airport, otherwise they would not allow me on the plane! They said I needed a vista for the length of stay which I always get when I am in Manila for the past 8-10 years that I have been going without any prior warning before I confirmed this booking! I was charged $500.00 to change the departure date! Outrageous!"
Ventajas: "Ground staff in Korea and Philippines is helpful."
Desventajas: "Delayed flight which cause us to missed our succeeding flights."
Ventajas: "The entertainment had a good selection, although the headphones and connection on the armrest wasn't perfect. Also the food had a pretty good selection."
Desventajas: "The discomfort of being on such a long flight. Hard to be comfortable. And unable to sleep for any stretch of time."
Ventajas: "Service and food"
Ventajas: "Excellent personnel, really polite and helpful all the way"
Ventajas: "Spacious plane"
Ventajas: "Great seats & crew"
Ventajas: "I love the friendly service of the crew and how they always bend over backwards for u all the time."
Desventajas: "Needs more cushion on the seats."
Ventajas: "The food was good and the service was great. The flight attendants were very attentive."
Desventajas: "I had to pay $200 for an extra bag because they told me that my bags were all over weight. Come to find out, the scale was broken and my bags were actually underweight. So I ended up with 5 bags instead of 3. My main issue was comfortability. Due to the person behind me, I couldn’t push my chair back and so I had find different ways to sleep."
Desventajas: "when they leave laugage in korea and they deliver within 2 days"
Ventajas: "Great friendly staff, good food."
Desventajas: "Both legs were late, the first nearly making me miss the next. Lost my only suitcase for the trips. Seats are really uncomfortable."
Desventajas: "NO OUTLETS IN SEATS FOR 14 HOURS AND TV FROM 1990"
Ventajas: "i like the simplicity. Asiana landed in korea Incheon which i love."
Desventajas: "i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot"
Ventajas: "Delicious food."
Desventajas: "few new movies in the list"
Ventajas: "It was nice to know that JetBlue and Asiana are connected. I did not need to claim and check my suitcase for the connecting flights anymore. The entertainment device was also nice."
Desventajas: "I think JFK rather than Asiana was the issue. It was quite cold inside the boarding area, and the waiting area happened to be unpleasant because of a lack of seats and the noise. The announcements before boarding happened to be annoying. Lavatory happened to become quite messy at the end of the flight."
Ventajas: "Asiana es lo mejor"
Ventajas: "Chair to chair distance is spacious."
Ventajas: "food was ok but. sandwich was the worst i have ever seen."
Desventajas: "boarding was confusing."
Ventajas: "I saved my points, rolled points and purchased everything I could to be able to take Asiana first class from JFK-Seoul (Incheon). Pretty much a dream. 14 hours and I could have gone longer. Put it on your travel bucket list if you are heading to Asia."
Ventajas: "Food was nice. Especially, Bulgogi? korean special rice ball was not just a food, but also gave us experience of mixing to make it. Crew gave me smile always."
Desventajas: "Entertainment was poor. It maybe caused by airplane model."
Desventajas: "... 3) Upon landing in ICN, a connections Asiana staff, instead of an apology, shouted "Hurry up, you are late". I was not late; Their plane was late! 4) In ICN, the connection flight was also delayed by half an hour. We arrived so late that I missed the last airport limo bus & was forced to arrange alternate, more expensive, transport to my lodging accommodations. 5) while in ICN, I experienced the same Curt conduct from Asiana staff!"
Ventajas: "Food was OK but nothing spectacular. Variety of beverage is OK, there was a snack in between meals, overall, the flight is good and by expectation for the price I got for the tickets."
Desventajas: "the seats are not comfortable,"
Desventajas: "WTF IS MY LUGGAGE. No compensation for my lost luggage. I had to buy clothes and basic necessities out of pocket because the airlines have no clue where my luggages went."
Ventajas: "Great entertainment options. Great service. Delayed flight for 2 hrs"
Desventajas: "They lost my bag"
Ventajas: "Great modern, spacious and quiet plane Airbus 380, great entertainment options."
Ventajas: "service and food"
Ventajas: "Crew very polite; food was really good; in flight entertainment good; and plane was modern and clean. Most imprtantly our check in agent was very capable and helpful. We had a hard time checking in on line, and as a person in my 60s I very much need an asile seat which she arranged. Check in was extremely efficient in a crowded airport. Would definitley fly again."
Desventajas: "Check in website not good. Could not choose seats in advance. This could be much better."
Ventajas: "The food selection is good and the service is tiptop. Highly recommend"
Ventajas: "Good service"
Desventajas: "2/4 bathrooms were out of order"
Ventajas: "Crew was nice and competent"
Desventajas: "Cabin lights went on three quarters into the flight and wouldn't go out and there wasn't enough water"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "This previous was delayed because they sold their empty seats to other airlines and allowed for those people to make it. However, those who had connecting flights weren't able to make it and had to stay overnight in Korea. The next flight arrived 14 hours after the original scheduled flight."
Desventajas: "flight delayed again out of Seoul."
Ventajas: "The flight was on time, the people in the plane were very polite and the movies available were very varied and good."
Desventajas: "Everything was good."
Ventajas: "Plane was clean and attendants polite"
Desventajas: "Boarding seemed very random as no rows were called."
Desventajas: "No drinks except for water were served. It was terrible."
Ventajas: "The hospitality was excellent and the flight flawless."
Desventajas: "The migraines from traveling to the other side of the world."
Ventajas: "It was a very efficient flight. Everything was just quick. The flight crew did everything in a very programmed way."
Desventajas: "Nothing really"
Ventajas: "the attention of the flight attendants"
Ventajas: "Crew kept you informed."
Desventajas: "All went well"
Ventajas: "The crew was very friendly and the service was very good. For an 11 hour flight, it was better than I anticipated. The meals were surprisingly tasty!"
Desventajas: "Just one thing...I couldn't seem to recline my seat, but I didn't say anything about it. This isn't anyone's fault, but for someone my age, sitting in one location for 11 hours is a pain. Also, my one check-in bag was literally the last bag on the baggage carousel... just my bad luck."
Ventajas: "Service, crew, food, price"
Desventajas: "Chairs weren't very comfortable"
Ventajas: "Great crew...helpful and friendly! They also provided a good meal, snack and complimentary wine for those of us in coach. No other domestic airline does that."
Desventajas: "The seats are too small. There was also no way to update the seat, to pay for a closer seat, nothing. The booking should have allowed me to do this."
Ventajas: "Super friendly crew, on time, great boarding."
Desventajas: "Purchase for entertainment, quality of the seats."
Desventajas: "1) No wifi 2) movies cost $9 3) screens don't swing out to compensate for reclining of seat in front of you."
Ventajas: "Friendly staff, clean, modern aircraft, on time departure and arrival."
Desventajas: "Veggie pasta lunch was a disappointment; pasta was stiff and not tasty. Also more free entertainment would be nice."
Desventajas: "No internet and no free movies."
Ventajas: "Flight, bording"
Desventajas: "Had to pay to watch movies"
Desventajas: "Husband and I upgraded our seats, only to board and settle in and be asked that one of us leave the seat we paid for because they made an error and double booked one of the two seats."
Ventajas: "Kind of punctual.passengers well informed over all flight."
Desventajas: "Toilet and seat not so appealing.needs cleaning.bleaching t"
Ventajas: "Seat,plane comfort ,staff"
Desventajas: "Food ,there were no choices, bad tv monitor display / broken"
Ventajas: "I was able to charge my phone and the staff were very respectful and helpful."
Desventajas: "No WiFi for an 11+ hour flight... No vegetarian option for food."
Ventajas: "They offered meals unlike AA, Delta, or Ynited"
Ventajas: "We had a delay due to needed de-icing at JFK. THe pilot walked around the plane to explain the delay, which visibly calmed a planeful of New Yorkers. Well done!"
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Super friendly helpful staff"
Ventajas: "Flight attendants were very attentive. They are also team players & assist each other in a great way."
Desventajas: "I was flying business class during my trip back to New York from Hawaii. When you are flying business class, you are expecting a superior service. However, the flight attendant's attitude and serviceman ship did not meet my expectation."
Ventajas: "That there were movies to watch, even though not such great options"
Desventajas: "Lost luggage that was gate checked, paid $600 extra for upgraded seats and they weren't great. We had a window seat but there was barely a window."
Desventajas: "TVs should not charge to watch anything (many other airlines offer this). Also, offering wifi would be a big improvement."
Ventajas: "The crew was super friendly!"
Desventajas: "You had to pay to watch movies, like really? It's an 11 hour flight. Not to mention, the last row on the plane next to bathroom is never a good thing. The food was spaghetti and meatballs, not what I'd call Hawaiian food."
Ventajas: "Liked the location of gate 30 at JFK nice and quiet."
Desventajas: "Not much food or snacks for such a long flight Other than that it was excellent."
Ventajas: "Crew was friendly and helpful"
Desventajas: "Food options weren't great and in-flight purchases should have more food options. Didn't like that I had to pay for TV. Paying for movies is understandable but TV should be included especially for a direct flight."
Ventajas: "The crew was fantastic!"
Desventajas: "My suitcase was sent to wrong airport in Japan"
Desventajas: "I was not in the system for my flight so therefore i didnt have a ticket. My trip was round trip and for some reason i was not marked as being on the original flight from honolulu to jfk so they canceled my return flight."
Ventajas: "It was a long 12h flight from NY to HI, I requested change of seat. They arranged it so so got one in empty row since I were by myself. Food is good too!"
Ventajas: "The flight attendants were awesome and very helpful"
Ventajas: "The flight was good, and the flight attendants were efficient."
Desventajas: "The portions of food were small. The entertainment package for $7.99 was very dated and limited in options."
Desventajas: "Passenger have to pay for every single entertainment."
Desventajas: "No vegetarian meals! Why?? One flight attendant was not friendly (a Japanese national). I know not every one has a good day, but she could have been a little nicer to the passengers. Thank you."
Desventajas: "Poor drink/food service, no free wifi, no free movies all make for one long boring flight."
Ventajas: "YOU DON'T STARVE LIKE THE OTHER AMERICAN CARRIERS. THEY DON'T FEED YOU EVEN ON TEN HOUR FLIGHTS.."
Desventajas: "I DON'T LIKE CENTRAL AIR. PLANE GOT TOO COLD FOR ME"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Smooth boarding and flight"
Desventajas: "On board lunch and later snack were free! Quality was reasonable."
Ventajas: "The crew was incredibly friendly and helpful."
Desventajas: "On flight entertainment seemed limited and expensive compared to other airlines I've been on recently."
Ventajas: "The comfort of the plane."
Desventajas: "The price of the tickets."
Ventajas: "Huge difference in comfort from jet blue to hawaiian. Hawaiian has much more space."
Ventajas: "Smooth flight and comfort of the two window seats. Food was excellent as well! Stewardess were very accommodating"
Desventajas: "The four seats in the middle! YIKES!"
Desventajas: "Entertainment should be complimentary for any flight over 5hrs. The trip from NY to Hawaii is 10-11hrs. It is like an international flight so we should get the benefits as an international flight."
Desventajas: "No kosher food available and entertainment cost extra money. This made the long flight vey challenging"
Ventajas: "The flight was smooth and the flight attendants were very nice and helpful."
Ventajas: "Overall staff was patient and sweet"
Ventajas: "- crew was friendly"
Desventajas: "- old plane from mid 90ties - constant trying to sell me extras - terrible food, too little food - no inflight entertainment - plane broke had to stop over in Seattle - purser was terrible - those are just my top things I didn't like - never fly this airline agai"
Ventajas: "I can't believe that for a 12 hour flight there are not any movies to watch for free!!!!!"
Ventajas: "Food, comfort, crew"
Desventajas: "Annoyingly long non-safety videos that couldn't be turned off"
Ventajas: "The seats were comfy at least"
Desventajas: "No free snacks. I can't believe that on a 6 hour flight we weren't Given at least a bag of chips free of charge : $3.00 freaking dollars for chips!"