La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Delay of check in with upgrade"
Ventajas: "Punctual and direct flight NRT-BOS. Time-efficient."
Ventajas: "Easy boarding. Very nice crew."
Desventajas: "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Desventajas: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
Ventajas: "Privacy of window side seat"
Desventajas: "Please contact me immediately!"
Ventajas: "Entertainment was good"
Desventajas: "PA system was used excessively."
Desventajas: "seat was uncomfortable (cushion very hard)"
Ventajas: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Desventajas: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
Ventajas: "I had a pleasant flight experience with JAL. Nothing to complain about."
Desventajas: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
Ventajas: "I would recommend to everyone JAL"
Desventajas: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
Desventajas: "Meal was served frozen."
Ventajas: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
Desventajas: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Ventajas: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Desventajas: "would have liked more food options and recent movie selections"
Ventajas: "Business class seat was good."
Desventajas: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
Ventajas: "The flight is on time,service is excellent."
Ventajas: "Sakura lounge was excellent."
Desventajas: "The entertainment system was bit unsteady."
Ventajas: "The workers are always wonderful."
Desventajas: "Food was not as good as in the passed."
Ventajas: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ventajas: "Polite service, comfortable flight, no delays"
Ventajas: "Staff- the ladies in flight were very friendly and courteous."
Desventajas: "Sorry, my seat really uncomfortable..."
Ventajas: "Nice"
Desventajas: "Nth"
Ventajas: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ventajas: "Everything was on time. Crew was outstanding."
Desventajas: "Very long lines at the security gate at Itami. Difficult web check in."
Ventajas: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Desventajas: "Nothing- I'd fly with them anytime."
Ventajas: "Roominess of economy seats."
Desventajas: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
Desventajas: "My seat was not comfortable and it was uncomfortably warm."
Ventajas: "Good food and punctuality"
Desventajas: "No English subtitles for English speaking movies"
Ventajas: "The service was excellent and the seats were really comfortable"
Desventajas: "The food choice was a bit poor"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "too little legroom seating is designed shorter legged Japanese"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Desventajas: "I wish they flew all over the USA, American carriers should be ashamed"
Ventajas: "Amazingly polite, smiling happy people. Respectful, it actually makes your day to deal with employees like this."
Desventajas: "Nothing. Was great."
Ventajas: "Service & Food"
Desventajas: "Very slow boarding process in Itami"
Ventajas: "Flight attendants are really kind and patient."
Ventajas: "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
Desventajas: "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"
Desventajas: "Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund."
Ventajas: "Crew was grest and helpful"
Desventajas: "Seats on 777 are not padded very well for a 14 hour flight"
Ventajas: "Everything. Very comfortable seat. Great food."
Desventajas: "Better movie selection."
Ventajas: "Yes"
Desventajas: "Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it."
Ventajas: "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
Desventajas: "Foam earplugs would be a welcome addition."
Ventajas: "The service was quick and friendly."
Desventajas: "Maybe a great selection of in flight movies would be nice. (For longer flights)."
Ventajas: "Food was great. Service was great."
Ventajas: "Boarding services"
Desventajas: "On-line cellphone app interface in mandarin version could be better."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Desventajas: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Ventajas: "Nothing"
Desventajas: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Ventajas: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Desventajas: "Landings were a little rough..."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "The seats were comfortable and the crew was nice"
Ventajas: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Desventajas: "Too much material in seatback pockets, couldn’t store anything"
Desventajas: "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."
Ventajas: "We flew business class. Seats and service were fantastic."
Desventajas: "Entertainment system was pretty good"
Ventajas: "Nothing."
Desventajas: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Desventajas: "Flight was delayed 9 hours and we were never given one update, after about 5 hours they moved up to the smallest most remote gate they could and removed staff, again no updates, any information came from rumors people could get out of random employees"
Ventajas: "Great"
Desventajas: "Great"
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Desventajas: "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
Ventajas: "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Ventajas: "Crews are kind and nice. No complain about the service the crews provided."
Desventajas: "The chair, need to be more comfortable"
Ventajas: "Everything was as good as it gets specially the crew"
Desventajas: "Very long flight....."
Ventajas: "They were helpful in getting us on and off the plane. My daughter spilled a drink and they quickly gave me napkins and wet towels to clean up. Also, the plane had great leg room!"
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Ventajas: "Awesome trip"
Desventajas: "No complain. The crew did great service."
Ventajas: "The flight got us there and back as planned."
Ventajas: "Everything was perfect!"
Ventajas: "Ground staff at JFK did a great job changing my seat assignment - that was really appreciated."
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Desventajas: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I've flown all over the world and it literally was the best flight I've ever had."
Ventajas: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Desventajas: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "Boarding was very organized, service was excellent, plane was clean"
Ventajas: "I liked stewardess's kindenesses"
Desventajas: "food"
Ventajas: "Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms."
Desventajas: "The movie selections were outdated and there weren't very many options"
Ventajas: "They listen to your request kindly."
Desventajas: "None"
Ventajas: "Cleanliness of the restroom and hospitality"
Ventajas: "Bathriom cleanliness and the good work of the stewardesses"
Ventajas: "The service, quality of food, and aircraft itself were all exceptional."
Desventajas: "Unfortunately due to quasi-bad weather there was lots of turbulence"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "ANA is nothing but amazing. Great customer service and pleasant ambiance."
Ventajas: "The crew are great!"
Desventajas: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
Ventajas: "Crews were great. They worked fast and helpful."
Desventajas: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Desventajas: "Movie catalog needs to be expanded"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Overall the service was good."
Desventajas: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ventajas: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Desventajas: "They need some vegetarian options for meals."
Ventajas: "Food and services"
Desventajas: "Couldn’t print or get boarding pass for this connecting flight which was a bit annoying. Other than that, everything was amazing"
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Ventajas: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Ventajas: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ventajas: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Desventajas: "If the seat reclined a bit more, would be nice."
Ventajas: "Everything"
Desventajas: "Everything the whole team was great."
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Ventajas: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Desventajas: "Very limit kids entertainment"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Comfort was good"
Desventajas: "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
Ventajas: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Ventajas: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Desventajas: "Food choices very limited, and quality is sub-par."
Ventajas: "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"
Desventajas: "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"
Ventajas: "Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!"
Ventajas: "People the staff was nice and tried to be helpful"
Desventajas: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Desventajas: "Width of the seat for me was bit tight when in a flat bed position."
Ventajas: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Desventajas: "Cabin is bit old, seats don't recline enough, smells musty."
Desventajas: "No opción de español"
Ventajas: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Desventajas: "Not much of a choice when it came to films"
Ventajas: "Love everthing."
Ventajas: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Ventajas: "I like the food, service, and punctuality."
Desventajas: "Nothing I do not like"
Desventajas: "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
Ventajas: "Over all service was good."
Desventajas: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Messed everything up!!!"
Desventajas: "Messed everything up!!!"
Ventajas: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Desventajas: "Nothing, really."
Ventajas: "Best service ever provided by an airline"
Ventajas: "service and comfort in Premium economy"
Desventajas: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
Ventajas: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Ventajas: "I liked that the flight was on time. The plane was nice too, nicer than most other airlines. The seats were roomy enough, as good as economy can be. Food was one of the best. The movies were pretty new which is always a plus. The crew was awesome. I get motion sickness whenever I ride anything, be it planes, buses, trains or boats, and the fact that the flight attendants kept checking on me put my mind at ease."
Desventajas: "There was a smell of old sweat odor from the seats, maybe table. Plus my table was still wet when I opened it. So that was kind of gross."
Ventajas: "Good for a short flight! Very nice staff"
Desventajas: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"
Ventajas: "The service was excellent"
Ventajas: "Overall, the staff was amazing, so as the food and cleanliness"
Desventajas: "The space between the seats in economic seat"
Desventajas: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Desventajas: "No complain . It’s singapore airlines"
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Ventajas: "Service was excellent!"
Ventajas: "Great seats and efficient service all round."
Ventajas: "See above"
Desventajas: "See above"
Ventajas: "The service is exceptional!"
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Desventajas: "None"
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Desventajas: "the food was mediocre at best - had to ask for water couple of times"
Ventajas: "Boarding was good and the flight time was shorter than expected."
Desventajas: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ventajas: "Most everything"
Desventajas: "Crying babies made it tough to sleep the whole flight"
Desventajas: "Cabin temperature was really hot."
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ventajas: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "The crew was very kind and helpful."
Desventajas: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Ventajas: "The seat comes with foot rest attached to the front seat."
Desventajas: "I asked for decaf coffee and the attendant totally forgot about my request."
Ventajas: "Best coach experience I have had. Good airplane food. Gracious service. Tail wind made us early which was a good thing because LAX is such a mess and it would have been difficult to make our connection with the long bus ride and 2.5 mile walk to the Alaska terminal."
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Ventajas: "Great service, great experience."
Desventajas: "I liked it all."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Desventajas: "None"
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Great food, friendly staff, on time... what else do you need?"
Ventajas: "Great food and fantastic service"
Desventajas: "Needs more legroom"
Ventajas: "Amazing crew, great service. Really good food"
Ventajas: "loved the hot towels and the entertainment provided"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Desventajas: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Ventajas: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Ventajas: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ventajas: "Crew and staff were great and accommodating."
Ventajas: "The crew was amazing!!"
Ventajas: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Desventajas: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Ventajas: "Crew was friendly"
Desventajas: "Food"
Ventajas: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Desventajas: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."
Ventajas: "No baggage charge for surfboards"
Ventajas: "Very pleasant, staff was always smiling and eager to help."
Ventajas: "First time to travel with Singapore Airlines and we were impressed with the overall service for economy class. Food was good, entertainment package offered multiple options. Flight attendants very helpful."
Ventajas: "The service, as always, is excellent on Singapore Airlines. The cabin crew could not be more attentive to passenger needs!"
Desventajas: "This flight was an Airbus and it is certainly much smaller and more cramped than a Boeing 777. I am only five feet twou inches and trim, but even for me the discomfort factor was very high. That is not the fault of the crew, of course!"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Desventajas: "Food variety"
Ventajas: "Crew was amazing"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Qatar Airways... Never to expect more"
Ventajas: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Desventajas: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."
Ventajas: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Ventajas: "Staff is nice and polite."
Desventajas: "Need more movies choice and TV"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Desventajas: "Delays twice which cost me lots of stress and taxi $"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Ventajas: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Desventajas: "The food. Hire a chef that knows how to make the food palatable."
Ventajas: "Good movie selection, very friendly crew"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Ventajas: "It was on time."
Desventajas: "The food sucked."
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "food, crew ."
Desventajas: "entertainment choices for Hollywood movies are limited."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "The crew was always present. The food was good too."
Desventajas: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."
Ventajas: "Food and crew"
Desventajas: "Lost baggage no one knows anything."
Ventajas: "Courteous crew members Nice food tray containers"
Desventajas: "Portions were a little too small for me"
Ventajas: "Crew had amazing customer service with a badly serviced plane"
Desventajas: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Desventajas: "The layover was too long"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"