Ventajas: "Crew super nice, appreciated all the free food that was provided during flight and hot towel."
Desventajas: "Comfort of seats"
Ventajas: "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
Desventajas: "Wider range of films"
Ventajas: "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
Desventajas: "none of the film choices really appealed to me, but I am picky!"
Ventajas: "Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins"
Desventajas: "I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific"
Ventajas: "Clean and comfort"
Ventajas: "Crew and seats were good"
Desventajas: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ventajas: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Desventajas: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Desventajas: "The most leg room of any flight I have been on. Seat comfort was the best. The service was excellent."
Desventajas: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Ventajas: "Comfortable chair foods and wheel chairs awesome"
Ventajas: "This was the big league of airlines. Great staff, presentation, service, food, entertainment. Felt appreciated as a customer during the entire experience."
Desventajas: "Extra checked bag fee was very costly, nearly $100.00 (CAD)."
Ventajas: "Yes, crews were excellent"
Desventajas: "Boarding of passengers should be clear"
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Crew, food, comfort, entertainment and many good things"
Desventajas: "I love everything"
Ventajas: "Overall flight journey is better."
Desventajas: "The person next to me asked two crew members what is inside in the sandwich as he is a Muslim. But those two gave different answers and confused him. So, he did not have it. Neither did others."
Ventajas: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Desventajas: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Ventajas: "Great service, economy legroom"
Desventajas: "Nothing"
Ventajas: "How often i was fed"
Desventajas: "I wanted to upgrade and they said no even rhough it wasnt full"
Ventajas: "Friendly service"
Desventajas: "Not enough movie selection and the food selection"
Ventajas: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Desventajas: "Simple meal but a short flight."
Ventajas: "good service"
Desventajas: "need variety of food"
Desventajas: "late departure"
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Ventajas: "Polite, welcoming and accommodating crew. Decent collection of music. Leg room in business class."
Desventajas: "Old aircraft. Limited food selection on business menu. No Arabic announcement despite flying to and from Dubai."
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "great staff... treat you like a king"
Ventajas: "the flight attendants were great and it flight was smooth."
Desventajas: "long flight"
Desventajas: "Cabin temperature was too high"
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "Again plenty of food and beverages."
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "Polite and courteous crew. Good movies on the flight back."
Desventajas: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "upgrade the food quality"
Desventajas: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Ventajas: "Service was polite and fast."
Desventajas: "Cramped seats"
Ventajas: "Crew service and wine"
Desventajas: "flight delayed 2.5 hours"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Nice crew, food and service"
Ventajas: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Ventajas: "Everything was so excellent. An absolutely amazing airline to fly with."
Ventajas: "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
Desventajas: "Turbulence and bumpy. I know you can do much about that."
Ventajas: "Lots of entertainment options and nice crew."
Desventajas: "Food made my partner nauseous."
Ventajas: "Everything,crew was great, food was decent"
Ventajas: "Free same quality"
Ventajas: "Korean Air service is second to none. The attendants are kind, always a friendly face and beautiful. At checkin service the attendant was kind enough to notice that my travel partner and I would enjoy an aisle and window seat together without a middle seat occupant and seated us accordingly. Thoughtful. Attendants periodically walked the aisles to let guests know that they were available always. Five stars!!"
Ventajas: "The employees of Air New Zealand always make our trips excellent."
Desventajas: "I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that."
Ventajas: "Everything."
Desventajas: "Nothing."
Desventajas: "Breakfast was not tasty. Options could have been better."
Ventajas: "The crew was great. Really friendly, we got skycouch and it was really comfortable"
Desventajas: "Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces."
Ventajas: "Their plane"
Desventajas: "Food"
Ventajas: "Crew were fantastic"
Desventajas: "Entertainment choices"
Ventajas: "Kind staff, long flight but the attendant were super kind"
Ventajas: "The economy seats are pretty comfy considering so many other airlines, however it does make it a bit difficult to eat with a knife and fork at meal times. But the idea of a recliner seat is great! Decent in-flight entertainment."
Desventajas: "Maybe a little more space to be able to eat a little comfortably would help. But I can understand that it's an infrastructural change that might not be possible."
Ventajas: "Their English, unlike US English, is a little hard to understand."
Desventajas: "Basic flight with no frills"
Desventajas: "Perfect flight. Delicious meals. Great crew."
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Ventajas: "entertainment"
Desventajas: "economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me"
Ventajas: "Excellent attendants"
Desventajas: "Landing was a bit bumpy!"
Desventajas: "Narrow Ailes make it difficult to board."
Ventajas: "Friendly crew"
Desventajas: "Pity that a light meal wasn’t served fir free but understand because of low price"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "service, food, good pilot"
Desventajas: "nothing everything just perfect"
Ventajas: "Crew was very nice and friendly Plane was clean Entertainment was good"
Desventajas: "Vegan breakfast was a bit odd (more of a dinner than a breakfast). Temperature was a bit on the cold side (I had a sweater, vest, jacket, and the blanket and was still cold)."
Ventajas: "The crew were friendly."
Desventajas: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."
Ventajas: "Excelente todo!"
Ventajas: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Desventajas: "The lumbar support in the seats is quite inadequate."
Ventajas: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Ventajas: "The premium econ seat and services."
Ventajas: "Seats were comfortable, bathrooms were good."
Desventajas: "Food was not good. No vegetable choice unless you had prearranged. Breakfast was just ok."
Desventajas: "The sold out flight to air New Zealand. Had to purchase bags again even though already purchased."
Desventajas: "Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag."
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "Flight was okay. Short enough that small space was manageable."
Desventajas: "Would have liked in flight entertainment"
Ventajas: "Efficient"
Desventajas: "Check In Issues related to code share flight"
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Ventajas: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"
Ventajas: "Great customer service, from boarding to disembarking. Great care for comfort and needs."
Desventajas: "Selection of video options on the app entertainment systems."
Ventajas: "The crew was very nice, and I loved the entertainment options."
Ventajas: "We did not use the food or entertainment"
Ventajas: "Things generally went well on this flight; you never know what you're going to get, and this was successful- all went well!"
Desventajas: "Wasn't all that bad!"
Ventajas: "The plane and staff were very welcoming."
Desventajas: "The connection was very tight. Luggage was lost, but was sent to us the same day. It was left in Auckland,accidentally."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Comfortable, easy flight."
Desventajas: "Ground crew not as friendly and helpful as is ANZ standard. Bag check-in is not more efficient. It's a pain for passengers."
Ventajas: "On-time flights."
Desventajas: "Long distance from arrival gate to departure gate"
Ventajas: "Crew are good, TV shows are included"
Desventajas: "Charging for movies seems a bit too low cost!"
Ventajas: "Love the variety of movies etc available on every flight."
Ventajas: "Very friendly crew, clean and comfortable."
Ventajas: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."
Desventajas: "Staff was not friendly or attentive."
Ventajas: "Awesome crew! Tasty food! Comfy seats!"
Ventajas: "The food was good, the accommodation, although it been a long flight everything was allright"
Ventajas: "Tons of free movies."
Desventajas: "As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Desventajas: "Nothing really."
Ventajas: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Ventajas: "Everything"
Desventajas: "Nothing"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Crew was really amazing."
Desventajas: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Ventajas: "Q Suite is top-of-line business class product"
Ventajas: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Desventajas: "Nothing to dislike."
Desventajas: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."
Ventajas: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Desventajas: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Ventajas: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Desventajas: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Ventajas: "Confort"
Desventajas: "Same as above."
Ventajas: "On time, fairly good food, good entertainment system."
Desventajas: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."
Ventajas: "On time Very convenient price compared to other airlines"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Great services"
Desventajas: "Boarding slow"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "very courteous flight crew"
Desventajas: "baggage took along time to come business class luggage came after economy"
Desventajas: "Todo súper bien"
Desventajas: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "excellent service always a pleasure to fly with QATAR Airways"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Ventajas: "Excellent travel with Qatar Airways"
Desventajas: "Only thing is security was too tight at Doha Airport"
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "they pot me in another flight"
Ventajas: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Desventajas: "Meals could have been better. The good didn't compare to business class on other airlines."
Ventajas: "Good crew. Nice plane and amenities."
Desventajas: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Ventajas: "Departed n arrived on time"
Desventajas: "Small old plane crow were tired I think"
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Crew and beverage options were great."
Desventajas: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Ventajas: "The crew was very nice."
Desventajas: "We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee"
Ventajas: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Desventajas: "I know it's an airplane, but even so, the food was astonishingly bad."
Desventajas: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Ventajas: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Desventajas: "Completely satisfied."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "The seat is narrow compare with other airlines."
Ventajas: "enjoyed the newer planes"
Desventajas: "less use of single use plastics. air canada could become a pioneer and use compostavle plastics or better yet the new paper box water bottles!"
Desventajas: "Less gate changes"
Desventajas: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Ventajas: "All inside the realm of the expected"
Desventajas: "Seat was uncomfortable"
Ventajas: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Desventajas: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Ventajas: "Wonderful staff, the flight felt quick and easy."
Desventajas: "The food, there was no vegetarian option."
Ventajas: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Ventajas: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Ventajas: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Desventajas: "Cant think of a thing."
Ventajas: "The person who took my wifes wheel char all te way to the gate"
Desventajas: "The agent cabin crew member who forgot to help us with our seaating"
Ventajas: "Service always attentive and genuine"
Desventajas: "Food was not as good as previous Qantas flights. Probably because it was catering to American crowd."
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "toddler seat. Staff took care of my family and went out of their way to find us and got us situated."
Desventajas: "food selection"
Ventajas: "Crew were lovely, friendly and very helpful."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "The Qantas staff in both LAX and MEL were polite, helpful, and professional. No problems checking in, online or at the airport. Flights were punctual and aside from major delays, went as planned. The kindness and responsiveness of the crew made the flight more bearable. What can I say? Everything went very smoothly. To me, a sign of competent management and good work ethic among Qantas employees. Very impressed. Good job Aussies!"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "On time. Smooth ride. Shorter than expected. Great service."
Desventajas: "Headset broken on entertainment system. Ancient hardware. Food. Meh."
Ventajas: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Desventajas: "Nothing, really."
Ventajas: "On time efficient service"
Desventajas: "Food."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "I was really looking forward to flying international on Qantas to NZ, only to find out the flight was actually on American Airlines instead. The plane was dirty, the seats crammed together, and the flight attendants seemed genuinely pissed off to have to serve the passengers. American just doesn't have the level of service or cleanliness for international flights. Avoid this airline if possible."
Ventajas: "Food was good"
Desventajas: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."
Ventajas: "On time dep and arr."
Desventajas: "Nothing specific."
Ventajas: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Desventajas: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"
Ventajas: "The crew was very friendly and helpful."
Desventajas: "The seat cushions are stiff and uncomfortable. And the seat backs were in my face the whole time."
Desventajas: "That the flight was delayed and we are already getting there late to begin with."
Ventajas: "The flight crew were friendly, the flight left on time, food good and cabin clean."
Desventajas: "Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc."
Ventajas: "Luckily the flight was only 3 hours"
Desventajas: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Desventajas: "All round excellent"
Desventajas: "Minimal food and drink service."
Desventajas: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Desventajas: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."
Ventajas: "Quick layover"
Desventajas: "Food used to be so much better."
Ventajas: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."
Ventajas: "Wrote a story published in the Samoa News today"
Desventajas: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"
Cancelación de vuelo por motivos de tripulación por 15 horas de atraso sin derecho a hotel para descanso.
Ventajas: "American airlines es una aerolínea costosa y su servicio fue muy malo."
Desventajas: "Todo, desde la puntualidad hasta el manejo de servicio al cliente"
Ventajas: "Puntualidad"
Desventajas: "Informen los cambios en la atención por ejemplo ya no dan comida"
Desventajas: "Wifi gratis"
Ventajas: "Todo! Excelente atención"
Desventajas: "Nada!"
Ventajas: "Todo excelente"
Desventajas: "Nada"
Desventajas: "Considerar el peso y volumen corporal de los pasajeros Porque debido a eso hay personas que invaden el espacio del asiento del lado e incomodan al pasajero"
Ventajas: "Personal"
Desventajas: "Entretenimiento, agua al abordar y cualquier cosa adicional para no estar pidiendo, organización de entrada y salida al avión y espacio de asientos para estos tiempos de covid porque todos estábamos juntos."
Desventajas: "Traten de no usar esa aerolínea, me dejaron tirado 2 veces en USA, me tocó comprar un vuelo con otra aerolínea para regresar a mi país, son mediocres y altaneros en el Counter de Raleigh, me trataron pésimo."
Ventajas: "Higiene de aeronave."
Desventajas: "Entretenimiento y alimentos."
Desventajas: "Es muy buena aerolinea"
Ventajas: "La comida"
Desventajas: "Es muy estrecho entre asientos y el entretenimiento"
Ventajas: "Avión antiguo son tallas en el techo como un bus interprovincial, hay que modernizar"
Desventajas: "Si se paga un pasaje deberían darnos un mejore avión o acaso el dinero de uno no vale para que pongan un avión un poco más moderno, tampoco digo cómo emirates pero por lo menos las tv en los asientos, quién mira la tv a metros de distancia y en el techo, por favor"
Ventajas: "La atención tripulación"
Desventajas: "Comida"
Ventajas: "Avión viejo sin opciones de entretenimiento. Vergonzoso."
Desventajas: "Avión de más de 30 años. Para ser vuelo intercontinental asusta bastante. 9 horas sin poder ver una película. Todo viejo y sucio. Sin espacio para equipaje de mano. No entiendo como suigue volando ese avíon."
Desventajas: "Muy poco espacio entre los asientos. No podía ni cruzar las piernas y mido 1.57. La comida regular el desayuno escaso y feo, solo el yogur me pareció bueno. Los tripulantes no atendieron bien estaban muy apurados te tiraban las cosas mas o menos. Muy desagradable"
Ventajas: "."
Desventajas: "."
Ventajas: "Si me pareció bien los asientos y la atención pero necesite unaconexcion para cargar mi cell,y no encontré nada"
Desventajas: "Mejor snack"
Ventajas: "El centro de entretenimiento excelente y la variedad de peliculas muy bueno"
Desventajas: "El control de equipaje, extraviaron mis 3 maletas debido a una cancelacion del vuelo."
Ventajas: "Mucho excelente"
Desventajas: "No me dieron asiento hasta el último minuto"
Ventajas: "el asiento."
Desventajas: "Amabilidad, asistencia al pasajero, calidez"
Ventajas: "El asiento era confortable"
Desventajas: "El piloto!"
Ventajas: "Puntualidad y buen servicio"
Desventajas: "Escalas menores"
Ventajas: "Si"
Desventajas: "La comida"
Desventajas: "Mi maleta no llegó a Colombia"
Ventajas: "La comida, y la suerte que me tocara sin vo.pañeros de asiento"
Desventajas: "El espacio entre asientos es muy poco"
Ventajas: "Asientos cómodos. Buena tripulación"
Ventajas: "La tripulación genial, a tiempo el vuelo sin demoras!!!"
Desventajas: "Tuve que hacer trasbordo, y las conexiones estaban muy lejos una de la otra. Fue un poco angustiante ya que llegamos con los minutos contados."
Ventajas: "me gusto los asientos que asignaron, la puntualidad, limpieza de los aviones"
Desventajas: "El costo de las maletas de regreso fue muy alto 60 dólares por cada una y mi equipaje no pesaba más de 50 libras"
Ventajas: "Hubo un pequeño snack y bebida."
Desventajas: "El personal de American Airlines es muy mal educado, no tiene idea de lo que significa atención al cliente, personal muy antiguo que se les acabo las ganas de trabajar hace 20 años. Los alimentos es proporcionan están fríos y de muy mala calidad, mejor que no den alimentos durante este vuelo."
Ventajas: "El personal de la aerolínea es amable"
Desventajas: "Retraso en la salida y llegada, la comida es regular"
Ventajas: "La atención y todo a tiempo"
Desventajas: "Todo me gustó"
Ventajas: "Tuve algunos problemas a la hora de encontrar la aerolínea yo estaba clara pero el personal de allí no y no sabían guiarme"
Ventajas: "The aircraft, comfortable, and the fine and kind attention."
Desventajas: "The snack"
Desventajas: "Nos demoraron 40 min en asignar puerta para desembarcar, tuvimoa que caminar todo el aeropuerto de miami porque el equipaje salio por la gate asignada inicialmente al avion y mi valija se fue para un vuelo de conexion. Media hora de espera mas y termine perdiendo el transfer al hotel y tuve que esperar 3 horas mas al proximo. Un vuelo de 2 horas me llevo todo el dia"
Ventajas: "Personal muy amable"
Desventajas: "El avion no tenia entretenimiento ni posibilidad de cargar dispositivos electronicos. Tampoco tenia apoyacabezas. La inclinacoon del asiento minima."
Ventajas: "El servicio y disposición que tiene avianca es bueno y siempre superando las expectativas, desde el check in en el counter."
Desventajas: "La pésima organización de las azafatas para subir la gente al avión, pésima la organización creando un desorden absoluto."
Ventajas: "El personal fue muy amable y simpático, y el estuvo bien en sus tiempos, llegando incluso una hora adelantado."
Desventajas: "El espacio y los asientos son sumamente incómodos. El vuelo fue operado por al aerolínea LATAM."
Ventajas: "La atención"
Desventajas: "Son un poco incómodos, pero de acuerdo al precio aceptables."
Desventajas: "El vuelo salió tarde, el entretenimiento no lo pide usar porque nadie me informó que toca bajarse la aplicación antes de subirse al avión. En este vuelo si dan un pequeño snack."
Ventajas: "El vuelo fue muy bueno y en tiempo correcto."
Desventajas: "Hubo inconvenientes con el avion y tuvimos que cambiarnos a otro, perdiendo mucho tiempo."
Ventajas: "La amabilidad de.La tripulación y su excelente atención."
Desventajas: "Poco entretenimiento."
Desventajas: "No in seat TV!"
Desventajas: "Me demoraron el vuelvo 4 veces (24hrs) en el que perdí horas de trabajo entre otras cosas"
Ventajas: "Todavía estoy en Miami ????"