Ventajas: "Lots of space"
Ventajas: "Great compared to other airlines food needs work"
Desventajas: "The food is disgusting"
Desventajas: "Need a better food choice"
Ventajas: "Friendly , clean service"
Desventajas: "Keep it up"
Ventajas: "Crew was great"
Ventajas: "Smooth ride and got in a little early that’s always a plus!"
Desventajas: "Nothing everything was great! Keep up the good work!!"
Ventajas: "Great service."
Ventajas: "Smooth, comfortable, wonderful staff and nice meals/snacks/ selection of movies."
Ventajas: "La atención !!! Excelente"
Ventajas: "The plane back to Portland wasn’t as hot as it was flying there."
Desventajas: "The plane was delayed and then after the delay we sat on the plane for over an hour before take off. No free movies anymore which is crazy to pay 5.99 per movie.i won’t fly Hawaiian airlines again"
Ventajas: "Flight crew friendly and helpful."
Desventajas: "Tiny, uncomfortable seating, many screaming children in a very small area and nearly everything on Hawaiian Airlines costs lots of money. Not worth the high ticket price by any means."
Ventajas: "Crew. Space. Food."
Ventajas: "The comfort space. Extra leg room"
Ventajas: "great flight attendants. good food and snacks."
Desventajas: "the movies were all for purchase."
Ventajas: "Very friendly and helpful. Provided great service"
Desventajas: "Didn’t get the seat I booked"
Ventajas: "Boarding was efficient. Flight attendants were helpful."
Desventajas: "20 minutes late on departure and arrival. Uncomfortable seats"
Ventajas: "No food, or entertainment but was fine. quick ride from one island to the other."
Ventajas: "Crew friendly, helpful"
Desventajas: "Food was terrible , save the food give us free movies"
Ventajas: "Comfortable seats in the front of the plane. Very attentive and quick flight attendants."
Ventajas: "Service and food options were good. Just don't put mayo on the sandwiches."
Desventajas: "Bathroom in the main cabin did not flush with water. Plus it was littered. We had two seats together on the right side of the plane. Very tight. And then the woman in front of me reclined her seat making me claustrophobic."
Ventajas: "Flight was safe and generally comfortable. Staff was kind and helpful. Baggage was available for pickup ver quickly."
Desventajas: "Baggage looked dirty at pickup, so something was probably on one of the conveyors to cause this. Flight was a little late, but not a significant issue."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Solid all around"
Ventajas: "Need choice of vegetarian food in long flights"
Ventajas: "Clean staff interior"
Desventajas: "Paying for entertainment"
Ventajas: "Small in flight meal. So convenient and yummy"
Ventajas: "Modern aircraft, clean plane, courteous attendants, well trained pilot, extremely smooth landing."
Desventajas: "Food was so, so. Good food helps pass the time on such long flights."
Ventajas: "Everything was just "ok"."
Desventajas: "When we finally arrived at the gate, and I say "finally" because HNL is such a terrible airport in general (took us over an hour to get our luggage in order to clear customs and get it back on the flight home, HA's business lounge is in a totally separate terminal from where our gate was and the little "wiki-wiki" bus that takes you from one terminal to the other was slower than walking, so we walked) there was no separate boarding line for First Class. When you've splurged on 1st class for a special occasion (25th anniversary in our case) you kind of expect all the little things (like priority boarding) to be in place."
Desventajas: "you guys pile us in there like cattle none of my family has ever taken your airline and refuse and now i see why the sets are tiny and you charge way to much for bags and carry ons and you are smushed i had anxiety i felt so trapped on there."
Ventajas: "Boarding was announced by zones"
Desventajas: "Passengers in later zones were standing too close to the boarding passengers causing confusion as to where the boarders lines were. There were 2 lunes: One line was moving (passengers boarding), and one line not moving (passengers waiting for their zone to be announced) ready to pounce!"
Desventajas: "Too crowded, lousy food"
Ventajas: "Seat upgrade (to comfort class), very friendly flight attendant, decent food / hot meal"
Desventajas: "Rude personnel at gate"
Ventajas: "Service given was excellent the crew food all was very nice...."
Desventajas: "Just the wait for recap in the entrance to the terminal"
Desventajas: "We were very disappointed that there wasn't a complimentary in-flight movie during our 6-hour flight."
Ventajas: "Well maintained plane, frequent service including complimentary drinks and meal."
Ventajas: "Crew was nice. Boarding was good. They supplied a meal and it was a very smooth uneventful flight."
Desventajas: "Cabin was cold but if you wanted a blanket you had to buy one. Seat in front of us was broke and delayed the flight while they tried to fix it (they did not)."
Ventajas: "Food service a plus. New seats gave a few appreciated inches of leg room."
Desventajas: "Plane was late departing, reportedly due toi maintenance."
Ventajas: "Very comfortable, good entertainment choices, thank you for providing a meal."
Desventajas: "the zone system was very inefficient. It would also help if the attendants used the PA and didn't just scream into the crowd."
Desventajas: "Food was horrible. Crew was not very friendly."
Ventajas: "Check-in counter was really helpful."
Desventajas: "They charge you everything they can. Want to check in your bag? $25 for the 1st bag. You got married and want to change your name on the ticket? $35. Want another juice on your flight, they'll think about it and not come back."
Ventajas: "Hawaiian's staff were friendly and the planes have been clean and comfortable."
Desventajas: "Why they don't give some free movies"
Desventajas: "boarding a bit chaotic"
Ventajas: "On time, great flight attendants, free upgrade offered"
Ventajas: "The crew was so nice. The atmosphere was comfortable."
Desventajas: "Can't really think of anything directly related to the airline itself"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "The airline staff was great. The on board food service a treat."
Desventajas: "The ground transportation signage is poor. The check in lines confusing and not organized at all. Providing the seat TV's and requiring payment for plain TV is greedy."