Ventajas: "Crew very helpful. Seat was very good, food excellent."
Desventajas: "More storage space in business"
Ventajas: "Just ok"
Desventajas: "The crew and the service"
Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ventajas: "everything, the crew was efficient"
Desventajas: "more African entertainment to be added on the Johannesburg route"
Ventajas: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Desventajas: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Ventajas: "Excellent crew and very well dressed and always smiling"
Desventajas: "The lights were switched off for a very long time. That can be avoided"
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Desventajas: "Flat beds on second flight"
Ventajas: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Desventajas: "Food was good but was not full compared to emirates."
Ventajas: "The crew was very helpful and courteous."
Desventajas: "The flight was delayed and I decreased my time in Singapore"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "All Crew members was friendly seats i found comfortable."
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Ventajas: "Seat was very comfortable, crew was very nice,"
Desventajas: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Desventajas: "Seat space could be wider for working"
Ventajas: "Got bumped to Business Class"
Ventajas: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Nice and attentive crew"
Desventajas: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Desventajas: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Desventajas: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ventajas: "Crew members were very friendly n helpful."
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "I liked there was an opportunity to bid on an upgrade"
Desventajas: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Desventajas: "All good"
Ventajas: "Amazing service and comfortable lay flat bed"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Service was great."
Desventajas: "Bit on the cold side."
Ventajas: "Crew was overall friendly"
Desventajas: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Desventajas: "Food was very poor."
Ventajas: "the crews were very polite and very helpful"
Ventajas: "the selection was impresive to m"
Ventajas: "Nothing specific"
Desventajas: "No real dramas"
Ventajas: "Overall just a really great experience."
Desventajas: "Nothing negative to report."
Ventajas: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Desventajas: "Sound quality of ear buds was not good. No issues if you travel with your own."
Ventajas: "The food was ok. It didn't set my heart on fire, but I did finish it."
Desventajas: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Ventajas: "Customer service is amazing!"
Desventajas: "Keep up the great work!"
Desventajas: "I wish there was air conditioning. It was very warm ok the plane."
Desventajas: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Ventajas: "Good crew. Great pilots."
Desventajas: "Food. Seat comfort."
Ventajas: "Premium Economy did not meet our expectation compared to even US airlines."
Desventajas: "Crew Service was not very good."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "CX759 - Attitude of the flight attendants is very good, it's worthy of appreciation."
Desventajas: "CX650 - I hope that the flight attendant can have a little more smile and patience. Thank you."
Desventajas: "The in flight entertainment is very old."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "I liked the comfort of my location and seat"
Desventajas: "No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi."
Ventajas: "Was good service onboard"
Desventajas: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Ventajas: "Crew was good"
Desventajas: "Food was not good"
Desventajas: "Delay flight, slow"
Ventajas: "Online check in selected a pair of seats at 73D & 73E on flight CX 759 on 16 Nov 2018. It turned out to be in a triple seat."
Desventajas: "inaccurate seat map"
Ventajas: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
Desventajas: "The aircraft from was showing some wear."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Staff was terrific. On time. That’s most important."
Desventajas: "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
Desventajas: "No hay películas en español"
Ventajas: "They were really nice and the plane was pretty new"
Desventajas: "No bad experience"
Ventajas: "Uneventful but good. Lots of new movies"
Ventajas: "Loved the service of the crew, the food, and the spacious seating."
Desventajas: "WiFi would be a nice addition."
Ventajas: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Desventajas: "The American films were good but they could be better."
Ventajas: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Desventajas: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."
Ventajas: "Smooth flight on Cathay Pacific, as usual. Great service from the crew, even in economy class. Best airline across the Pacific."
Desventajas: "Nothing. Everything was great."
Ventajas: "Entertainment choices, wine, charger"
Desventajas: "Food Choice and Alcoholic choices"
Ventajas: "Very clean everyone was nice, easy getting on and off flight"
Desventajas: "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."
Ventajas: "service was excellent"
Desventajas: "boarding took very long."
Ventajas: "More leg room, incline on seats, blanket, pillow."
Desventajas: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Ventajas: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Ventajas: "Movie selection was fantastic!"
Ventajas: "Excellent Entertainment Choices. Wonderful Staff/crew"
Ventajas: "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
Desventajas: "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
Ventajas: "DIrect flight to HK"
Desventajas: "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."
Desventajas: "Food pretty bad on the 8am flight in economy."
Ventajas: "My son enjoyed the flight and the worker where very nice to him."
Ventajas: "Service was ok"
Desventajas: "I booked my reservation with kayak and pick out choice seats , when I check in was told by Cathay that they do not honor seat reservation from a 3rd party. I also paid for the exit seats so We have open space.. Very disappointed."
Ventajas: "Food, service, in-flight entertainment, and overall feeling of safety and comfort."
Ventajas: "The snack was so good"
Desventajas: "Water and soft drink didn't serve very often"
Ventajas: "Belle and Rainbow were great hostesses"
Ventajas: "The wonderful people and the service they provided with a great attitude."
Desventajas: "The food was only OK."
Ventajas: "Very Comfortable seats. Great service."
Desventajas: "Food could be a bit tastier."
Ventajas: "Kind, patient, welcoming crew that was efficient and helpful"
Desventajas: "Flight delay in boarding, then was in queue for take off, delayed take off, which in turn delayed breakfast early morning. Because we landed in HK in the early early hours in the morning, no food stores were open."
Ventajas: "Everything about the flight"
Desventajas: "I loved everything"
Ventajas: "Very good service overall."
Desventajas: "No complaints on this particular flight."
Ventajas: "The diabetic meals"
Desventajas: "Headphones and more snacks."
Desventajas: "I paid for a window seat through your website. When I arrived at the gate I saw that I had a middle seat. China airlines stated that they do not honor outside booking seat request. It was very uncomfortable for 16 hours."
Ventajas: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Desventajas: "Hard to ask for more spacious seating but I will."
Ventajas: "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
Desventajas: "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Desventajas: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Desventajas: "flight attendant don't speak english clearly!"
Ventajas: "Nice attention to details like water periodically during flight and warm towels before our meal."
Desventajas: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."
Ventajas: "Great service"
Desventajas: "Nothing. Everything was awesome."
Desventajas: "Seat not comfortable at all"
Ventajas: "Pleasant flight attendants, great attentiveness. Clean planes."
Desventajas: "Seat cushions were VERY hard."
Ventajas: "Overall, it wasn't a bad experience but it wasn't fantastic."
Desventajas: "The crew barely smiled."
Ventajas: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Ventajas: "Flight landed on-time and was smooth. Staff was helpful and profession. My request for vegetarian meals failed (might have been my fault) and the staff really went out of their way to make sure I got vegetarian meals anyway. And the vegetarian meals were excellent. Good experience on a long flight."
Ventajas: "Good price."
Desventajas: "Late 90 minutes fly. The service is not good."
Ventajas: "Easy flight from TPE to SIN. The plane was clean and the crew were attentive and pleasant."
Desventajas: "The plane was older and starting to show signs of wear and tear. The snacks were okay, but the meal served was nearly inedible. Limited selection of beverages. The entertainment system was slow and did not contain as much content as other international lines I've flown."
Ventajas: "Not much"
Desventajas: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."
Ventajas: "it was a pretty quiet flight. a little turbulent but ok. pilots did a good job."
Desventajas: "the food was not that good. ive had better on the sametrip before."
Desventajas: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."
Ventajas: "The economy class seats are actually some of the best to sleep in!"
Ventajas: "We were lucky to have an exit row. The flight was smooth and pleasant."
Desventajas: "The food was not great but got the job done. Could use a wider movie selection."
Ventajas: "Chair comfort (but no location) , food and partially the crew."
Desventajas: "Terrible procedure of getting the BORDING pass. I had to walk very long distance from arrival to gate 155 to find a CIA desk to get my boarding pass. The worst seat on the plane was assigned to me and CiA procedure didn't give me any chance for a normal seat. I had the bad chance to be served by a HIPER team of two flight attendants that rised my blood pressure. Their egarness to be productive and their rush were NOT justified, especially on such a long flight; low professionalizm."
Ventajas: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Desventajas: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Ventajas: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Ventajas: "The interior was clean and spacious. Overall pretty comfortable flight. About average in-flight entertainment system."
Desventajas: "They gave me a tray without the main entree on it for breakfast and said they'd come back. Gave everyone in front of and behind me their food as far as I could tell. Then they never came back. I wasn't particularly hungry and neither was my girlfriend who was next to me, so we split her food, but still, pretty weak."
Ventajas: "Crew was very efficient with great customer service"
Desventajas: "Food was awful. Would bring my own food on future flights"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Nice crew, decent food"
Desventajas: "Very narrow seats, sitting between two mothers with crying infants"
Ventajas: "Ground crew facilitated the flow of the very long line, making sure it's moving along. The flight crew were helpful in finding a spot for your carry on and were always there when I needed assistance. Food was good but the Taipei-Manila flight, there was only one choice of meal."
Ventajas: "The comfortability of the ride was great. Seats were comfortable, easy to sleep in."
Desventajas: "The flight was delayed. The headphones weren't comfortable at all and the movies weren't easy to hear at all."
Ventajas: "Seat was comfortable and nice"
Desventajas: "They make me pay an extra fee of $150 for coming 1 hours before departure time."
Ventajas: "Service and flight was mediocre and flight time was longer than I thought."
Desventajas: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Desventajas: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Ventajas: "Flight was great only issue was that I couldn't take my bag on the flight. It was said to weigh to much but others had heavy bags and had them on the flight."
Ventajas: "I am a vegetarian and they didnt have any options. Whatever options the crew could find, they said it was vegetarian but i dont think it was. The crew didnt understand english and couldnt speak english at all. Come-on you are operating an international airlines. The check in took good TWO hours- never have seen this delay in check in."
Ventajas: "comfort of premium economy seating in 777 ER300"
Desventajas: "Food service not that good."
Desventajas: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
Ventajas: "Flight attendants was prompt and courteous."
Desventajas: "Food was okay."
Ventajas: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Desventajas: "Nothing to report bad"
Ventajas: "Price was good. The plane was quiet and clean."
Desventajas: "Food was not very good compared to competitors. I fly a lot and I'm positive these were the smallest seats I've ever had. Understand it's economy, but for a 12 hr. flight it's difficult. Also, check-in line took almost 2 hrs, giving most of us 30 min to go through security and find the boarding gate."
Ventajas: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Desventajas: "The seats could have been a little more comfortable but it wasn't unbearable."
Ventajas: "Good crew"
Desventajas: "No customer service people to talk to about seating. No one ever answer the telephone"
Ventajas: "All good"
Desventajas: "All good"
Desventajas: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"
Desventajas: "Something must be done about how far a person can recline their seats. I'm a '6 with long legs, the flight to Taipei was 13 hours. The guy in front of me reclined his seat all the way down. Flight crew was helpless."
Desventajas: "For a long flight the seat is uncomfortable, it needs to be more comfy and size could be better."
Ventajas: "Flight was great. Everything went smoothly, staff was great and very helpful. No complaints at all"
Ventajas: "Seat, service, entertainment."
Ventajas: "Seat, entertainment, service"
Desventajas: "Not on time. Flight delay not due to weather but due to ground crew didn't have everything ready for plane to depart. 1.5 hrs wait at terminal and 1/2 HR wait inside plane."
Me quitaron el alcohol en Arabia Saudi y eso que solo estaba haciendo escala de una hora
Me impresionó positivamente que en todos los vuelos de Saudia Airlines se pongan a rezar cuando la aeronave va camino de la pista de despegue. Para un occidental es algo novedoso y, repito, agradable independientemente de que no se sea musulmán.
Ventajas: "Nice cooperative crew & fairly comfortable seating"
Desventajas: "dont know"
Ventajas: "Nothing really."
Ventajas: "No more Saudia. Worst customer service ever."
Ventajas: "Flight was canceled without notice"
Ventajas: "The boarding process was efficient. The crew were friendly and professional."
Desventajas: "The Entertainment system broke down 3 times during the flight."
Ventajas: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
Desventajas: "Please contact me on my phone number +966502263227"
Desventajas: "Late departure"
Ventajas: "All is ok Just one of my bag broke big time"
Desventajas: "Careful more for all luggage"
Desventajas: "Saudia always delayed always"
Desventajas: "More movies to watch"
Ventajas: "Everything was absolutely amazing experience"
Desventajas: "Free wifi access should be given to international passenger at Saudi Airport,"
Ventajas: "I requested a gluten-free food and i was lucky to enjoy my meals. Thank you!"
Desventajas: "Well done"
Desventajas: "Perderemos el vuelo de dubai a Los Ángeles por que el avión empezó a salir humo y no quieren hacernos cambio la aerolínea ellos el vuelo tendremos que pagará nuevo vuelo u mas dinero pésimo servicio de saudia"
Ventajas: "Everything good"
Desventajas: "Bags lost both ways"
Desventajas: "The flight delayed for 1 hour without informing the passengers"
Ventajas: "Seats were comfortable and enough space"
Desventajas: "Nothing major Only there was a breakfast meal"
Ventajas: "You left on time. You arrived on time. My luggage got to the other side. Nothing was lost."
Desventajas: "Your entertainment system needs to more interactive and controlled in each seat."
Ventajas: "The A/C is great. Entertainment system is great and recent. Seats are fine."
Desventajas: "The rush of the flight attendant was in rush more than usual."
Ventajas: "It has a nice aircraf and on time. The food is great."
Desventajas: "They don’t board passengers by zone. So passengers need to wait in until the other passengers put his luggage to walk to your seat. Second, they still use buses in Jeddah to get to arrival terminal."
Ventajas: "Los asientos son espaciosos, el avión, un Dreamliner bastante cómodo. El personal se esfuerza para que el viaje sea comodo. Se supone que en verano abre el nuevo terminal de Jeddah que hará la estancia en el aeropuerto más agradable"
Desventajas: "Comida muy básica. Se esperaba una comida antes de aterrizar, además habíamos llegado con una hora de retraso. Servicio de cabina muy básico. No sirven aperitivos ni alcohol El aeropuerto de Jeddah actualmente no está preparado para la recepción del volumen de pasajeros ni para acomodar escalas largas"
Desventajas: "They cancelled my fight i didn't even got any notice until i got to airport"
Ventajas: "the flight itinerary was good"
Desventajas: "I wish if you have a comfortable place during the connection"
Desventajas: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
Ventajas: "The passenger sitting next to me."
Desventajas: "Some passengers switched their seats so when I arrived I realized my seat was taken. The crew member simply told me to take another seat. Even though I was willing to give up my original seat, I expected better attitude and more responsibility from the cabin crew including an apology."
Ventajas: "The TV was not working, I had to change my seat to get to one worked, they worked with me fine, but even the second option was not perfectly good"
Desventajas: "Food was ok, I think you guys can do better, it was not enough"
Desventajas: "There are no variety in the food menu."
Desventajas: "My flight has been canceled no one told me"
Ventajas: "Delay of 3 hours from LAX which also caused us to miss our connecting flight. Added many hours to an already long trip"
Ventajas: "This time it was 777 aircraft otherwise I found only 747-300"
Desventajas: "Baggage arrived after one hour."
Ventajas: "Boarding and crew"
Desventajas: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
Ventajas: "It was the best trip I ever made, everyone was very helpful and friendly"
Desventajas: "The bus shuttle at LAX jammed passengers in a single bus where most of passengers were families!!!!"
Ventajas: "I arrived to my distinction."
Desventajas: "Long flight without entertainment!! No screens. They didn't dim the light during the night. The cooling was very bad."
Desventajas: "Also, they do not have any compensation or do nothing to deal with my trouble"
Desventajas: "They mishandled the checked luggages and broke the screen of a Toshiba Laptop and a Samsung Tablet that were inside a checked bag."
Desventajas: "The flight was delayed, and it took more than an hour to get my luggage."
Ventajas: "Mostly every things"
Desventajas: "Bus transportation to be elemenated"
Desventajas: "No headphones"
Desventajas: "baggage was lost and airlines doesn't have efficient way of locating luggage. Guest relations wouldn't even call airport to check to see if any untagged or other luggages were found, they instead told me to call myself. Continuously told me that I need to be patient and fill out baggage claim form in 5 days. They were very unprofessional and kept hanging up the phone up on me."
Ventajas: "The 2 Captains were excellent and they brought us early home"
Desventajas: "One of the crews was lying about the food that we have to be servefor us the breakfast time my wife requested omelet the hostes told my wife we don't have and the same time during the lunchtime I requested chicken .she told me that she didn't have this was the first time that I have experience .I always flight to Saudi .she just started serving the passengers .she was pakistani origin, unprofessional. I couldn't get her name. Mohammed"
Ventajas: "They were ok."
Desventajas: "I think so."
Desventajas: "My suggestion that at the time of boarding your staff behavior not good. As well you should supply hot napkin for freshness"
Desventajas: "Seats are not comfortable"
Ventajas: "Crew and food"
Desventajas: "Too long bag drop line and it took 1 hour 30 minutes just to drop bags at Mumbai (Transfer)."
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Ventajas: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Desventajas: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Ventajas: "Got in 30 minutes prior to expected arrival time. Good food"
Desventajas: "No entertainment. Old place so quite a bumpy ride, lots of vibrations"
Ventajas: "Check in at Mumbai airport took 1.5 hrs. The snack that was served after take-off was inedible. besides that food was average. No toilet paper or cups in the restroom. Crew needs to check the restrooms regularly. Aircraft looked dirty and grungy"
Desventajas: "Delayed 2 hours at departure Screens not working"
Desventajas: "short delay when desembarquing"
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "timing was good"
Ventajas: "Food and inflight crew were good"
Desventajas: "Baggage got delayed. No customer service agents to help. Ground staff does not know process, airport staff unresponsive. Horrible horrible experience"
Ventajas: "Ease of boarding and on time flight"
Desventajas: "Food very small sandwich with just cucumber and tomato"
Desventajas: "Everything, there is no tv in business class for a 6 hr flight Only one meal and no snacks or drinks offered in business clas"
Desventajas: "Flight was 3 hours late. No communication, no response from the crew, no help."
Ventajas: "Non-stop flight for DC area to New Delhi. Flight was delayed leaving but still reached destination on time."
Desventajas: "Lack of service during non-peak times. Food was mediocre."
Desventajas: "Air India didnt let me on the plane from Bagdogra to Delhi saying I was late eventhough I arrived 1h15mn earlier. I had to purchase a new ticket on Jet Airways to Delhi. Once in Delhi Air India refused to let me on the plane to Dubai saying because I didnt use the Bagdogra - Delhi ticket - and asked me to re-purchase a new ticket! what a joke Air India is!"
Ventajas: "Food was great"
Desventajas: "The interior of the economy was very dirty and upon entering the plane I can sense that they had not cleaned it after the flight’s previous use."
Ventajas: "Overall Air India has improved a lot over the years. Flight took off ok time, reached destination before scheduled time. Need to improve on in flight announcements, get better on communication, service mannerisms, approach to customers, courteousness, etc. It was a good experience and would like Air India to get better and be great!"
Ventajas: "Food was ok"
Desventajas: "Worst customer service, no audio in entertainment sysytem, tray tables slanted. No respect for customers"
Ventajas: "Clean air plain and food was good"
Desventajas: "Stuff not very friendly and it got delay for more than one hour"
Ventajas: "Direct flight Good service"
Ventajas: "Seats are clean on time arrival crew service entertainment system"
Desventajas: "Meal choice was bad"
Desventajas: "Terribly rude staff, on top of most basic things (such as light, tv/media, etc) not working on the plane. Air India ground staff at JFK is truly unprofessional."
Ventajas: "No socks or toothpaste or brush."
Ventajas: "The food was decent. That’s about it."
Desventajas: "Other than this, the on flight entertainment was broken for the 15 hour flight, and people and their kids became restless. The staff refused to do much about it. It was a really bad experience. Some of the lights weren’t working for people who wanted to read and they were told to stand near the bathroom area for light. Overall, I won’t be flying air India again."
Desventajas: "justfly.com was very unhelpful"
Ventajas: "Nothing as change of aircraft took two hours and no facility to passengers was provided by the management . Lot of harassment to passengers especially to seniors ."
Desventajas: "Horribly uncomfortable plane. The seats are worse than economy in a US airlines plane"
Ventajas: "Good flight at good price"
Desventajas: "Plane a bit old"
Desventajas: "Smelll please do something about smell. The flight needs to be more clean..."
Ventajas: "Air ck inn prompt fast"
Desventajas: "Crew rude no manners to talk only 1 persons rest was ok"
Ventajas: "Service was good and the flight was not full so there was more room"
Desventajas: "The bathroom was pretty bad, it was wet and not clean, I was wearing open toe sandals and long pants so it sucked."
Ventajas: "The window seat"
Desventajas: "Bathroom a mess"
Ventajas: "ON TIME!!! Both legs reached before or on time at destination.,food and drink service was good compared to other airlines. Also air fare was the cheapest of all airlines!!!"
Desventajas: "Seat was broken and air hostess are rude and look more like mammas in sky."
Ventajas: "Timing was kept up."
Desventajas: "Entertainment was at its worst!!!"
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Ventajas: "Absolutely nothing"
Desventajas: "Everything! The staff didn't care about the passengers at all. The food was terrible. The TV's didn't work for the whole flight both ways - Headphones didn't work and we weren't even given one on our return flight. My dad's flight was delayed both times - he spent over 11 hours at the airport with no proper information from the staff. It was my first and most definitely the LAST TIME."
Desventajas: "Bad service and seats. Very uncomfortable with seats/desks broken."
Ventajas: "Clean, decent seats and good food"
Desventajas: "Terrible attitude from the older air hostess, flight was an hour late"
Ventajas: "Nonstop service"
Desventajas: "Beverage service was provided just once in the 15 hour flight."
Ventajas: "Food is great! Very attentive crew."
Desventajas: "There was no wifi or in seat power 240/110V."
Ventajas: "Delays and missed connections. Avoid transit through Delhi and WHEN Air India delays your flight, don't expect staff to try to help. You're on your own. ANY other airline in India is preferable - avoid at all costs."
Desventajas: "Delays and missed connections. Avoid transit through Delhi and WHEN Air India delays your flight, don't expect staff to try to help. You're on your own. ANY other airline in India is preferable - avoid at all costs."
Ventajas: "The service during the flight was very good."
Desventajas: "The ground staff at check- in counter was slow, rude and un accommodating. He almost made me miss my international flight. I was ready to pay for exceeding the baggage allowance, but the agent caused me so much grief and hassle. I would not fly by Air India again."
Desventajas: "seats were a bit uncomfortable"
Ventajas: "Food and service"
Desventajas: "For business class travel seats are pretty old and uncomfortable as to the other airlines"