Ventajas: "I really enjoyed the cheerful and helpful crew. And i love that the gate agent gave me a seat up front, near the front of the plane because she knew that i had a short connection and needed to catch my next flight."
Desventajas: "Less new movies and kids movies"
Ventajas: "Efficient, no worries."
Desventajas: "Movies out dated"
Ventajas: "Everything was great!"
Desventajas: "More dates available for reward redemption"
Ventajas: "The food was amazing"
Ventajas: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Desventajas: "The seat needs more support very uncomfortable"
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "Preference given for those requiring extra help boarding"
Desventajas: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ventajas: "Great service. Seamless Transfer at Incheon aurprot. Courteous and helpful staff"
Ventajas: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ventajas: "Food, professional staff and crew"
Ventajas: "Got me there and back on time!"
Desventajas: "Could've had a larger movie selection"
Ventajas: "Very clean aircraft."
Ventajas: "Great service!"
Desventajas: "Dated aircraft A330-300 and seats."
Ventajas: "Very clean and polite flight crew."
Desventajas: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Ventajas: "Economy seating leg room is better than US domestic airlines."
Desventajas: "Little leg room on shorter flights/smaller aircrafts."
Ventajas: "The amount of times i was fed"
Desventajas: "My seat. I wanted to upgrade and they said no, but it wasn't full"
Ventajas: "My flight to Seoul was originally through Air Canada but my flight was cancelled due to weather in Toronto. So I was rebooked with Korean Air and I loved every minute of my flight. The staff are so talented speaking flawlessly in Korean and English. They made me feel comfortable for the whole 14 hours. I’d definitely fly with them again."
Ventajas: "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
Desventajas: "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
Ventajas: "The blankets are nice and soft. Crew is really friendly and accommodating."
Desventajas: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Ventajas: "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
Desventajas: "Everything. You have THE worst customer servive evet."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Everything was great, i had a connection flight and i did not have to check in like other times."
Ventajas: "Great service"
Desventajas: "Wish I could have sat further in the front"
Ventajas: "Great seat and fairly decent food."
Desventajas: "Very tight seating"
Ventajas: "Everything was very clean, on time, very efficient, staff was very polite."
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "The staff are very friendly and helpful."
Ventajas: "Everybody was friendly and courteous"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Desventajas: "Nothing! Great flight."
Desventajas: "I can't flight. What happened?"
Ventajas: "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
Desventajas: "Food was just ok"
Ventajas: "Food was pretty good too. Great service for the price!!!"
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Ventajas: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Desventajas: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Desventajas: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
Ventajas: "Lots of space on airbus. Great choices of entertainment though Singapore airlines has much more choices."
Desventajas: "I'm vegetarian/vegan so that is my only negative thing. They only had meat & seafood. Airlines should be more aware of being sustainable & food is definitely one of them."
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "Delta crew was awesome"
Desventajas: "Running to flight"
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ventajas: "Everything like always"
Ventajas: "The service and the entertainment"
Ventajas: "Good food. Good movies. Plenty of room."
Desventajas: "Long flight, nothing you guys can do."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"