Ventajas: "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."
Desventajas: "Everyone was accomadating"
Ventajas: "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
Desventajas: "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
Desventajas: "Need to improve the food qyality"
Desventajas: "Let me change my ticket due to a death in the family."
Ventajas: "Crew was great"
Desventajas: "Movie selection, food options, loud alarm before boarding"
Ventajas: "Everything was great"
Ventajas: "comfortable seats"
Ventajas: "The transit lounges at the new Seoul terminal are outstanding."
Ventajas: "Great service!"
Desventajas: "Dated aircraft A330-300 and seats."
Desventajas: "Flight delayed which caused me to miss my connecting. This is now causing me to spend an additional 12 hours traveling to the same destination."
Ventajas: "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
Desventajas: "Very limited movie/entertainment selection."
Ventajas: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Desventajas: "My original seat assignments were not found so I lost my window seat on one flight."
Ventajas: "on time, good service and food"
Ventajas: "Very comfortable flight and very attentive crew. Food and service was great and great cocktails in the bar"
Desventajas: "Had to wait an hour in the air pane for a gate to be assigned in Seoul."
Ventajas: "The movie selections were pretty good and was enough entertainment for the long flight"
Desventajas: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Ventajas: "Bags were not checked through to Cebu because of the 10+ hr layover. Had to go out to arrival area to follow up on bag transfer. Korean Air wouldnt issue my boarding pass for my INC to CEB flight at LAX so I have to get in line again at the Korean Air check- in counter in INC then was told to go to Jin Air since it was operated by them. Jin Air wouldn't issue a boarding pass because my flight was at 8 AM the following day. I ended up sleeping at the predept area until the counter opened."
Ventajas: "Love the service on this flight! Super friendly and quick to service."
Desventajas: "The seat pocket in front of me was full with magazines. No space for any else. Like others airlines the seats were too narrow."
Ventajas: "Great service"
Desventajas: "Wish I could have sat further in the front"
Ventajas: "Great seat and fairly decent food."
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Desventajas: "not comfortable with the seats"
Desventajas: "Very tight seating"
Ventajas: "The food was wonderful."
Ventajas: "The vegetarian food is better than what was served by the other airlines I've flown in."
Ventajas: "Excellent service"
Ventajas: "Food was ok, pretty clean, nothing special like I remembered"
Ventajas: "seat size is okay,"
Desventajas: "food is not great,I was hungry in between meals and there was no snacks available at the back part of plane for hungry passengers"
Ventajas: "The comfortable ride during the entire trip"
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Desventajas: "Nothing! Great flight."
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "Service was good... Entertainment and food was on par with what I expected"
Desventajas: "Delay leaving LAX, had a short connection, no one informed me that connecting flight was delayed also. I rushed to get to the gate to find out flight was delayed. Had to rush for no reason."
Ventajas: "food was excellent, service excellent, I will fly Korea air in Asia whenever possible"
Desventajas: "No plugs for laptops"
Desventajas: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Ventajas: "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
Desventajas: "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
Ventajas: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Desventajas: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
Ventajas: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Ventajas: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "Delta crew was awesome"
Desventajas: "Running to flight"
Ventajas: "Flight was on time , passengers were updated on the status of flght."
Desventajas: "Nothing everything is well."
Ventajas: "drink service"
Ventajas: "Staff, food, flight.. everything was great."
Ventajas: "I liked everything, their friendly and professional service a board!"
Ventajas: "GOOD SERVICE."
Desventajas: "I was going nuts the whole ride the TV screen was broken!!!!!!"
Desventajas: "More food options. Softer, roomier seats."
Ventajas: "Comport and fast"
Desventajas: "Connecting flight in Incheon Airport delayed again, 4th consecutive time this has happened on this particular flight. I think this is done intentionally so airline can combine it with the next flight that departs 50 minutes later based on amount of bookings on each flight."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "The. Crews are amazing. Nice/comfy flight."
Ventajas: "comfort and ease of transfer"
Desventajas: "food needs a little bit of improvement"
Desventajas: "I tried to cancel the flight more than 14 days before the flight and you didn't let me. I couldn't fly that day and i have not received a refund"
Ventajas: "Comfort flight with good entertainment, food and service."
Desventajas: "Flight attendants need to assume travellers do not know Korean."
Ventajas: "VERY COMFORTABLE"
Desventajas: "Staff is great!"
Desventajas: "Food could be better."
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "To Vietnam"
Desventajas: "Meal the beef steak taste like beef jerky"
Desventajas: "flight delayed 30 minutes"
Ventajas: "Quality of meals were better than their competitors. They were rather enjoyable. Also, flight attendants were very nice."
Desventajas: "The delay made me miss a free shuttle to Yongsan Army Base, Seoul, so I had to find an airport limousine (bus) service to a nearby hotel (Crown Hotel) to the base. Very inconvenient! Entertainment system is outdated, and there was no plug-ins on the seats."
Desventajas: "That made me stay overnight in Korea."
Ventajas: "charming efficient staff"
Desventajas: "Old aircraft, seats uncomfortable, not much better than economy class. Rick"
Ventajas: "I like their attentiveness to service. Very efficient and hospitable comes to mind of these highly professional flight crew. From checking in my baggage to getting settled in before take off, meal and beverage service, and to ensuring overall comfort for we the passengers."
Desventajas: "Just the rudeness of some of my fellow passengers. Otherwise a great flight."
Ventajas: "Nice staff. Good movies. Liked having slippers and toothbrushes/toothpaste."
Desventajas: "Not enough water"
Desventajas: "Every flight with asians was delayed."
Desventajas: "4 hour delay"
Ventajas: "was really nice that after i asked they got me a nice seat on emergency exit road which really made my trip much more comfortable."
Ventajas: "On time arrival."
Desventajas: "The seats were not too good, a bit outdated"
Ventajas: "Crew was very nice..did all they could do"
Desventajas: "Food terrible..seats not comfortable..few entertainment choices"
Ventajas: "Overall fantastic trip. Food great, Seats great, inflight entertainment great!"
Desventajas: "The pushy people on flight"
Ventajas: "Asiana es lo mejor"
Ventajas: "Best attendants and gate agents ever."
Ventajas: "Check in was quick and the personnel were extremely friendly! The flight staff was extremely friendly as well. Always smiling and did not fail to please once. I will definitely fly with AsianaAirlines again."
Ventajas: "I truly appreciate, especially on a long flight, the extra leg room in between the seats. All the flight attendants were super nice & the food was awesome!"
Desventajas: "My only "annoyance" was the touch screen tv was a little difficult to use. Due to the over use of the tv, I had to touch the screen several times to complete the function I was asking it to do. So overall an excellent flight!"
Desventajas: "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
Ventajas: "Good leg room. Short flight 1.5 hours."
Ventajas: "Provision of on flight slippers, sleeping pillow and blanket, toothbrush and toothpaste Comfortable and easy boarding and check in"
Desventajas: "More varieties and kinds of meals and food should be provided such as muslim halal food Minimize transit waiting time Increase checked in baggage limit if possible"
Ventajas: "Asiana's pilots? Awesome they are fantastic when it comes to landing ang taking off? Very very smooth you don't feel it you don't feel a bump , that's one thing I like and the best quality of this airline! Fantastic ... I have taken asiana airline all the time"
Desventajas: "Sometimes food but it's okay."
Ventajas: "Great bassinet for baby Excellent entertainment"
Desventajas: "Terrible food, not enough food given the long haul distance, not enough water provided"
Ventajas: "Crew was very helpful"
Ventajas: "The flight wasn't a problem but I lost a day of my vacation due to their "mistake. And I was told because I didn't act on iron 24 hours it's my problem."
Ventajas: "I am a large person, the staff was kind enough to move my seat next to empty seats, since the plane was not full."
Ventajas: "I liked being seated toward the back of the plane so that me and my cat had some privacy. The crew was very polite and gave me thorough instructions for transporting my cats."
Desventajas: "I bought a carrier for my cat that fit the airline's specifications, but it didn't fit all the way under the seat. Because of this, I had to put my cat in the overhead bin during takeoff. This gave me and my cat a lot of stress, although they let me take her out during the landing. Also I thought the airline would open much earlier than my flight so that I could ensure the safe transfer of my pet-in-cargo."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "The passenger next to me kept nudging me. I wish there were separate arm rests for each seat."
Ventajas: "The food was good the staff pleasant and professional, for an airplane seemed to be clean. Everyone has their own personal entertainment screens. Food was pretty decent, better than I have ever had on a domestic US flight. Staff always seemed to appear happy and satisfied with their job/work; service with a smile."
Desventajas: "I found that unlike my SEA to Seoul flight, the staff on this 9 hour flight only brought drinks around during meal time; or you had to specifically call a staff member to get a drink. I really appreciated the first flight staff that took care to bring drinks around more often without needing to call on them. They seem very stingy with carry on items. Other than that, it was a very pleasant experience."
Ventajas: "Staff was so kind and flight was on time."
Desventajas: "I wish there was a USB jack for my devices."
Ventajas: "Crew was efficient."
Desventajas: "Seats on the small side."
Desventajas: "Six empty seats in the “emergency row” I was not feeling well and needed the extra space.5 hours into the 13 hr long haul to Taipei, I felt like I was going to hyperventilate, they charged me $120. Bucks for the privilege. Kosher meal was unbeatable."
Ventajas: "Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !"
Ventajas: "Smooth and easy"
Desventajas: "Check in location not clear in the beginning."
Desventajas: "It is just a long flight and the middle economy seats are what they are."
Ventajas: "The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes."
Desventajas: "A better movie and music selection."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Entertainment selection"
Desventajas: "Food and drink selections were ok only. They ran out of one option for dinner."
Ventajas: "The staff was friendly, fast, and the on boarding was organized. Not like other airline, China Airlines has made an impressive impression with their staffs friendliness, organized policies, and great movies to watch."
Desventajas: "I got economy, the seats were uncomfortable"
Ventajas: "The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US."
Desventajas: "Seating can always be made more comfortable."
Desventajas: "There was no provision for vegetarian food in the flight"
Ventajas: "Good movie selection, nice attendants"
Desventajas: "The 2nd meal was tasteless and didn’t have the ingredient as the name suggested, a Chinese pickled veggie"
Ventajas: "Quick easy boarding"
Desventajas: "Food needed salt, wasn’t very tasty"
Ventajas: "Food, entertainment OK"
Desventajas: "China Airlines is obsessed with weighing carry-on luggage. They weigh it when you check your bags, and they weigh it again at the gate. What I am I supposed to do at the gate? Throw my stuff away?"
Desventajas: "The armrests don’t go up. Huge problem for kids trying to sleep on an overnight flight!"
Ventajas: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Desventajas: "How can u loose a luggage"
Ventajas: "The food they served was very good."
Ventajas: "Entertainment device is updated and good"
Desventajas: "Staff at SFO was a little bit loud and mean when they asked the customers to line up—like in zone 1/2 boarding process."
Ventajas: "Crew was friendly and attentive. Wide range of entertainment to choose from."
Desventajas: "Boarding was done half the plane each, so I stood in line waiting to board for a long time. I also had the middle seat, which was uncomfortable for sleeping. I would upgrade for a window seat next time. There were only meat options for the food, and no main courses for vegetarians."
Ventajas: "I like the boarding because they went by zone. I also like the food and drink that was provided."
Desventajas: "I didn't like the restroom it was too small to go number 2 in."
Ventajas: "traveling with a child on long haul CI's family couch is the top choice."
Ventajas: "Flight is on time. Crew team is polite and smiling. Boarding is smooth."
Desventajas: "Food is so so. As always , there is many carry on items in Asia flights and not enough space to put."
Desventajas: "Everything was bad! The seat were too tight , the aisle were narrow and no service from the flight attendant!"
Desventajas: "Seats are bad"
Desventajas: "They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole"
Ventajas: "Very friendly and helpful flight attendants!"
Desventajas: "No vegetarian options for the meals... No snacks available for in-flight purchases... No menu of beverages available..."
Ventajas: "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
Desventajas: "One rude gate agent at SFO named Lisa."
Ventajas: "Good staff, new planes, polite and efficient"
Desventajas: "Lack of movie selection"
Desventajas: "Food selection could better. Also hotter (warmed Or cooked more)"
Desventajas: "Great services on board"
Ventajas: "Lovely gracious Staff."
Desventajas: "One negative employee. Not so comfortable seat on new plane."
Ventajas: "Over all it was a great experience. I dropped my boarding pass from tapi to bkk while I was at SFO the crew trade me down and gave me my boarding pass , saving me lots of hassle . I was impressed for over all service."
Desventajas: "The boarding wasn’t done according to seating manner at SFO . Didn’t look he that ."
Ventajas: "The plane was very clean and new looking. Customer service from all employees was terrific."
Desventajas: "On both China Airlines flights, the wifi system did not allow my phone to access the link to purchase access. The food options were just OK."
Ventajas: "over all good"
Desventajas: "all good"
Ventajas: "good leg room, excellent food, service in Economy better than I've had in some other first class."
Desventajas: "A350 seat cushions are a little short for us tall folks."
Ventajas: "The entertainment is ok"
Desventajas: "Waited more than 1 hr for wheelchair assist. Almost got left by the plane in sfo. In taiwan even they mark wheelchair assist in the ticket of my 73 year old dis abled mom they told us she is not in the list in taiwan we can wait for 1 or more hrs but they will close our gate in 30 min. So i haft to help my mom transfer to the gate. Very bad service especially to elderly and dis abled"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Individual movies screens for each passenger with unlimited free movies/music/etc. Leg rests that pop out & seats that recline more than most. Very nice crew. Food was pretty good."
Ventajas: "Staff and Crew were nice to passengers."
Desventajas: "No English subtitles for the movies on board. Seats are not comfortable."
Desventajas: "Boarding at SFO was confusing since attendance gave wrong information so that we kept sitting to wait for our turn. And it ended up kind of disordering. Airline needs to improve this small process while customers waited for so long to board."
Ventajas: "My seat was upgraded the first class so I received the first class service. It was excellent service and the flight was comfortable. Thank you for the great service."
Ventajas: "Good Service and very comfortable business class seat"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Crew changed my seat after finding out my chair was broken"
Desventajas: "my chair was broken and wouldn't lean back. i felt really thirsty a lot of the plane ride"
Desventajas: "Food and seats were mediocre at best. Two of the flight attendants that we had the displeasure to experience appeared irritated and when asked for a glass of water we had to wait 30 minutes (after asking three times). On top of that, once we arrived to Tokyo they lost our luggage. We kept phoning the Tokyo desk, but then the airline went on strike and our calls were left unanswered. Japan Airlines, which handles all baggage for all carriers in and out of Narita couldn't do anything either. When they were finally operational I phoned again for two more days with no offer of compensation for additional clothing that we had to buy. Finally on the 7th day they indicated they found the luggage and it never left SF!"
Ventajas: "Nothing to really like was overall ok"
Desventajas: "Extremely small seat and seat area ,barely able to move . ( 5'8 180 lbs male )"
Ventajas: "Service, Seat, food, and movies."
Desventajas: "having to get up and ask for more beverages"
Ventajas: "The crew very friendly and helpful."
Desventajas: "The food needs a little bit of variety"
Desventajas: "Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class"
Ventajas: "Check in was good"
Desventajas: "Food. Don’t serve anything if it is going to be that bad. And offer beverages"
Ventajas: "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
Ventajas: "The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money."
Desventajas: "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
Ventajas: "Asientos comodos"
Desventajas: "Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico"
Desventajas: "Very little. Just a great flight ."
Desventajas: "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
Desventajas: "Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food."
Ventajas: "Entertainment was ok"
Desventajas: "I was harassed by the crew members, starring at my passport and taking pictures of them, and doing more question than a migration officer. I’m leaving in Japan, and my Honduras passport do not requires a visa to enter to Japan and they were keeping taking picture to my whole passport. Shame on them."
Desventajas: "They changed the time without notice and wouldn’t even accept checked baggage."
Desventajas: "Friendlier crew"
Ventajas: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Desventajas: "Better info on what the flight number is. More info that is airport specific."
Ventajas: "Flight team were friendly and efficient."
Desventajas: "Delayed take off."
Ventajas: "Movies, crew"
Ventajas: "The flight attendants are friendly"
Desventajas: "The food is a bit “pedestrian”"
Ventajas: "Overall, this is a short trip. Everything is ok."
Desventajas: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Desventajas: "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
Desventajas: "Uncomfortable airplane."
Desventajas: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Ventajas: "Todo bien"
Ventajas: "Quick flight, comfortable seats. Leg room is superior than most economy flights. Was surprised and pleased that the domestic flight had English announcements and they were clear."
Desventajas: "Announcement at gate to board bus was not delivered, had to look up and see passengers boarding bus to take to tarmac for boarding. Bus then stopped at plane for 10 minutes seemingly waiting for 1st class bus to arrive and board first as they came and were unloaded right away."
Desventajas: "This normally short flight was prolonged because of weather. The airline can't control this. However, we only got two updates by the crew, once to say that we were unable to land and were now going to Pnomh Penh to refuel, and sending to say we were leaving Pnomh Penh. The total time over five hours and would have been better with more updates."
Ventajas: "A glass of red wine"
Desventajas: "Broken seat would not recline"
Ventajas: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Desventajas: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ventajas: "Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'"
Desventajas: "Food was average"
Ventajas: "service was great"
Desventajas: "Plane is a bit old"
Ventajas: "Food served inflight was excellent, new airplane, and comfortable legroom"
Ventajas: "Bottled water and ample leg room pretty much sums up this short flight from Phu Quoc to SGN."
Desventajas: "Crew at check-in counter was not friendly or helpful. Even though our pregnancy was documented a week earlier by Vietnam Airlines, she made us go through the same process, though we showed her we had the same form already in our possession."
Ventajas: "Crew was helpful and stern when necessary. Due to the short flight (45 minutes), a bottle of water was handed out."
Desventajas: "By no fault to the airlines, the domestic terminal is incredibly inefficient and unsympathetic to travelers with special needs (like tired and hot pregnant mothers). On top of this, you get grumpy and crotchety travelers pushing and complaining."
Ventajas: "Vietnan Ailrlines is the best and most reliable in-country operator. However, that isn't saying much. Overall, the company, its equipment, and employees are the most professional."
Ventajas: "Check in was easy. Able to check in baggage easily. Staff was kind"
Ventajas: "Flight cancelled"
Ventajas: "Easy to change flight. Lots of leg room. Friendly service."
Ventajas: "On time. No problems."
Ventajas: "Great safe airline. Friendly flight attendants. Roomy seats."
Ventajas: "Stewards were friendly and helpful. Seats comfy. Take off and landing smooth. Highly recommend when traveling within Vietnam. Plus: they're a Delta partner do FF points!"
Ventajas: "On time, smooth flight"
Desventajas: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Ventajas: "it was a short trip"
Desventajas: "plane was old and had an unpleasant odor"
Ventajas: "No comment"
Desventajas: "No comment"
Ventajas: "They fed us dinner and kept the lights dimmed most of the time. Good selection of movies too, which was important bc I couldn't sleep."
Desventajas: "Not a ton of room (esp legroom) in economy, making it tough to get comfy/sleep. They occasionally randomly turned the cabin lights back on which was a bit annoying."
Ventajas: "They deal very well with the handicapped. Very respectful and patient"
Desventajas: "Less friendly flight attendant Never serve coffee due to bad weather every time ???"
Ventajas: "All services are better than before a lot"
Desventajas: "I hate the boarding buses, but this one was really rough. Stand around. Wait. Stand on the bus. This took an hour."
Ventajas: "Food was tasty. Staff very courteous"
Ventajas: "Everything was great in the flight. It felt fantastic to be treated like a princess."
Ventajas: "The staffs on China airline were very attentive and friendly. Love the new Boeing 777 plane. The food overall were decent. Smooth flight the entire trip. Definitely will fly China again."
Desventajas: "First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings."
Desventajas: "Many changes and mistakes"
Ventajas: "having the access to a direct flight to the Philippines."
Desventajas: "enforcing rules and regulations too passengers. as a person of purchasing additional leg room, this should be enforced to pay for additional leg room vs just giving that additional space for free. This is the second time I experienced and this has not changed since last year."
Desventajas: "Conduct an organized boarding procedure instead of just allowing anyone to board without making any prior announcements."
Desventajas: "Hoping to have a flight on time and not delayed."
Desventajas: "4 hours late departure from jfk."
Ventajas: "Entertainment options were excellent. Lots of choice. Staff were friendly."
Desventajas: "Flight attendants need to come around more often to offer water or other beverages because dehydration is such an issue on a 16+ hour flight. In addition, we boarded on time at 1:00 for a 1:45am flight but did not leave the gate until 4:00am. This jeopardized my connection in Manila."
Ventajas: "seat not very comfortable"
Desventajas: "too crowded"
Ventajas: "crew was great/ airline was clean"
Desventajas: "the flight from manila to jfk. the security check was 3x. i justthought it was crazy"
Ventajas: "The food was good"
Desventajas: "It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated."
Ventajas: "The crew was really good and professional."
Desventajas: "Pls add quantity to the food. There was not enough meat to the amount of rice or pasta served. I got hungry between meals. Water was also not offered often enough between meals."
Ventajas: "Great seats (Premium Economy) and very friendly crew."
Desventajas: "A descent selection of movies, both old and new. But towards the end, I they kept stopping and I had to restart (from where I left off) a few times."
Ventajas: "great flight great service"
Desventajas: "Food was alright but could have been better."
Ventajas: "Crew was nice plane was comfortable"
Desventajas: "I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle"
Ventajas: "Aside from the scare of not making my flight because it was overbooked. I think the boarding process could have been a little more efficient. The staff are amazing as always which is why PAL is my preferred airline when traveling to and within Philippines."
Desventajas: "Since I have pretty broad shoulders, it’s difficult to sleep in the isles. Not to mention the multiple babies crying. Outside of that, everything was wonderful."
Ventajas: "Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from Manila to SFO was older, screen way too far away, not even reachable without getting out of the seat. Business class seats don't quite lay flat but no complaints for the price. Would fly with them again!"
Desventajas: "Missed the connection and had to pay to rebook"
Ventajas: "The flights themselves were good and the crew members were attentive to requests."
Desventajas: "The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked."
Ventajas: "Great service and so much leg room"
Desventajas: "The people at the boarding counter weren’t helpful and not willing to help with my questions."
Ventajas: "Great on-board service. Also, the food was very good for such a short flight."
Desventajas: "Inexplicable why the counter staff in Taipei would not begin issuing boarding passes until 4:05PM for a flight that LEAVES at 6:35PM! I was very concerned that the huge line would prevent me from processing through security and make the flight."
Desventajas: "Delay boarding at jfk"
Desventajas: "The crew ran out of meal choices for those in the back rows. Then there were no hot towels again for everyone in the back rows. There were no apologies for running out of hot towels even when it was asked about."
Ventajas: "Entertainment and the crew was really good"
Desventajas: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"
Ventajas: "food when it finally arrived"
Desventajas: "waiting in plane 4 hours with no updates on status"
Ventajas: "Plane was clean"
Desventajas: "Not a lot of leg room. Didn't realize there was in flight entertainment until after the flight was over."
Ventajas: "Everything was excellent. Extremely good service compared to North American carriers. Only thing that went wrong was we left early and landed an hour early and our gate wasn't ready yet :)"
Ventajas: "organized departure / arrival aircraft cleanliness pleasant staff great food & entertainment / free alcohol great leg room"
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Desventajas: "Terrible customer service, took weeks to issue a refund after cancelling a flight completely without being able to present a reasonable solution or new flight. Had to rebook with another company and pay another $300 to do so. Philippines Air was unwilling to work with us or help us."
Ventajas: "They have the friendliest flight crew I've ever seen."
Desventajas: "There was too much leg room. I'm not used to that."
Ventajas: "crew is very caring and attentive, food was delicious,"
Desventajas: "the business class seats should be upgraded into more comfortable flat beds, biz class bathrooms too cramped!"
Ventajas: "What? Free check-in for one bag? Free full meal?? Thank you!!!"
Ventajas: "Although the flight was delayed the boarding process was very smooth. Flight attendants were very friendly and efficient."
Desventajas: "Long check in lines even though we checked in online. Flight delay."
Ventajas: "Wheelchair assistance was very good"
Desventajas: "Entertainment equipment on board is outdated"
Ventajas: "The crew was really nice."
Desventajas: "It's a 6.5 hour international flight so I was expecting a meal to be served, not those underwelming snack box/wrap options to be available for purchase. Also, no blanquet and pillow."
Desventajas: "Was a good experience"
Ventajas: "Good flight with excellent Serb=vice form the crew"
Desventajas: "Inflight entertainment US for one whole sections of the aircraft. The aircraft looked tired the table fittingwas broken ,"
Desventajas: "Flight was delayed by a really long time. They should have sent people to hotels or cancelled flight. Delay too long (especially for elderly and children)"
Ventajas: "Great service and wifi on board!!!!"
Ventajas: "When you check in your flight from San Francisco to Manila it is very hard to get the seat assignment ahead I'm not sure why people are always nice when checking-in"
Desventajas: "It's impossible to get ahold of a live person when traveling if you do not go to the airport to speak to somebody who can't seem to get anybody to pick up the phone I don't know why"
Ventajas: "The staff members were very courteous, and meals were healthy. Nice selection of inflight entertainment."
Desventajas: "The temperature was very cold. Many people wore jackets and used blankets and we're still cold."
Ventajas: "Vegetarian meal - way better than delta"
Desventajas: "The food was disgusting The flight was delayed by 4 1/2 hours however there was no information given the ought the delay"
Ventajas: "Friendly flight attendants and comfy blankets."
Ventajas: "The staff was amazing. They treated me with respect and great care"
Desventajas: "you couldnt check in anywhere! i couldnt check in online, and when i called, i couldnt check in via phone either. they said i had to check in at the desk which i did, and then they couldnt assign me a seat until 30 minutes before boarding."