Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Crew and seats were good"
Desventajas: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ventajas: "Everything was good, excellent. No complaint at all!"
Desventajas: "Perfect no further better service, I suppose."
Desventajas: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Desventajas: "More frequent stops for water or drinks or at least larger cups. ."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Ventajas: "Excellent service and food!"
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "Good is in Vietnam finish"
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Friendly staff"
Ventajas: "Great seat and fairly decent food."
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "I took me to my destination."
Desventajas: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ventajas: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "The crew are friendly, the flight was comfortable"
Ventajas: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Outstanding flight assistants."
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Desventajas: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Desventajas: "Everything was perfect excellent service by the crew."
Desventajas: "Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen ."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Charming crew"
Ventajas: "comfort and ease of transfer"
Desventajas: "food needs a little bit of improvement"
Ventajas: "crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice"
Ventajas: "Great services. Seat was good."
Desventajas: "The queue to board could be better."
Ventajas: "Already commented in the Hanoi to Seoul part. Sorry."
Ventajas: "Crew is great and professional"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "I slept like a baby the whole way!"
Desventajas: "I don't care for the food. It upsets my stomache."
Ventajas: "Typical airline"
Desventajas: "The flight was delayed but no one was able to provide a clear answer why. The communication was horrible. 3 hr delay"
Ventajas: "Great airline staff, good food, smooth flight."
Desventajas: "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
Ventajas: "Flight delayed almost one hour"
Desventajas: "Transfer in Busan is a disaster"
Desventajas: "Delayed and stuck inside of air plane for 3 hrs."
Ventajas: "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
Ventajas: "Everything went smooth. The temperature of the cabin was good. The crew were on it. Food and entertainment was great!"
Ventajas: "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
Desventajas: "Some planes don't have the foot rest. It makes a huge difference in comfort."
Ventajas: "Everything Just fine."
Desventajas: "Oh good no problems"
Ventajas: "Crew very attentive and friendly"
Ventajas: "Great transfer lounge in Inc he on airport"
Ventajas: "Staff as usual Asiana provided superb service."
Desventajas: "other passengers being obnoxious and rude"
Ventajas: "i like the simplicity. Asiana landed in korea Incheon which i love."
Desventajas: "i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot"
Ventajas: "Delicious food."
Ventajas: "No entertainment at bulk head"
Ventajas: "Asiana es lo mejor"
Ventajas: "Crew was excellent. Food was great. Would definitely recommend Asiana to my friends and family."
Desventajas: "No charger outlet"
Ventajas: "Very speedy check-in. Great airport. Boarding was quick as well."
Desventajas: "Food was okay, but chicken was too greasy."
Ventajas: "Like Asian service. Superb! I had a comfortable flight."
Ventajas: "Food and staff"
Desventajas: "tv screen too small... need upgrade or newer type plane..."
Desventajas: "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
Ventajas: "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
Ventajas: "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
Desventajas: "Not being able to speak Korean. Good thing they understand English."
Desventajas: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ventajas: "Great flight attendants"
Desventajas: "These folks never take off on time. Preflight is done way too late...minutes before boarding. Never an apology for late departures. If this is the norm, I think I'll pay a little extra next time."
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Ventajas: "The flight attendants were very kind and nice."
Desventajas: "The food was bad . It used to be good but it's getting worse these days. No idea how could you serve the fork...!"
Desventajas: "They changed our seat assignments, putting someone on the end of our row even though there were many other empty seats. As a result of the constriction, my feet and ankles swelled up. I can barely walk."
Ventajas: "Crew was super. 2 wonderful hot meals."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
Desventajas: "Got sick from veg food"
Desventajas: "Entertainment console was broken."
Ventajas: "I was given a great seat and the staff were thoughtful and kind"
Ventajas: "Food and service were good"
Desventajas: "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"
Ventajas: "The crew was nice"
Desventajas: "Movie selection"
Ventajas: "The food was great and so was the service."
Desventajas: "The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline ."
Ventajas: "The crews were attentive, hospitable."
Desventajas: "The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets."
Desventajas: "The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat."
Ventajas: "This crew really made the difference for the return leg of my MNL/TPE/SFO trip a most wonderful experience. Prompt boarding, quick deplaning, timely baggage claim, smiling crew, clean facilities, and great food. Comfortable seats really made entertainment more enjoyable."
Desventajas: "Nothing...this trip was a clinic on international travel for a great price."
Ventajas: "Crew was good and friendly."
Desventajas: "Lesser layover time in Taipei."
Desventajas: "Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Friendly crew. Good entertainment options."
Ventajas: "Excellence in crew's attitude, promptness in service, very courteous."
Desventajas: "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."
Ventajas: "Seat was ok. Service was timely"
Desventajas: "China Airlines website does NOT allow you to choose your seat even thought I purchased my airfare well in advance."
Ventajas: "Food was a solid ok!"
Desventajas: "They cycled heating and cooling during the flight, but the heating can be a little too much and make the air difficult to breathe and felt really stuffed and dry in the space."
Ventajas: "They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options."
Desventajas: "Terrible food."
Desventajas: "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
Desventajas: "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
Ventajas: "Food and transfer is great."
Desventajas: "Flight delays."
Ventajas: "Great flight, plane &crew"
Desventajas: "Nothing was bad"
Ventajas: "Foods and services were excellent"
Ventajas: "Staff is friendly and accommodating"
Desventajas: "The cleanliness of the plane"
Ventajas: "Everything is good & went fine!"
Ventajas: "I haven't verified this with seat pitch measurements, but the economy seats on this flight (Airbus A350) felt roomier than the economy seats we've had on US airlines. Flights in economy seating haven't been truly comfortable for me in a while, but this one was decent."
Ventajas: "They operate the Airbus A350, a nice very modern plane on this route"
Ventajas: "All of stewardesses helped me a lot with their happiness. I love the way they answered their customer."
Desventajas: "I didn't like the chair because it was quite small and I couldn't sleep well during the flight."
Ventajas: "Again, great service. Food was very good, and enough leg room even with person in front pushed back."
Desventajas: "They damaged my luggage"
Ventajas: "I think it was overall great, and the crew was very nice."
Ventajas: "- Onboard entertainment - Meals were reflective of Taiwanese meals - the minced pork rice was yummy! - Crew was attentive and came by often to address any needs"
Desventajas: "- Little leg room in Economy class - Air conditioning could not be adjusted (but helped with ventilation)"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Good connection time"
Ventajas: "Airport lounge"
Desventajas: "Overall excellent service"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "The flight was fast. Seating super tight. Food was mediocre. But because flight was fast, didn't have to suffer tight economy seating for more than 11 hours."
Ventajas: "turbulence not bad."
Desventajas: "Lady passenger arguing for 20minutes with 3 fight attendants about her luggage not being near her seat, because bins were full. she should have been kicked off plane. i kept getting bumped on right shoulder every 8 minutes by people walking up or down aisle. so, no sleep."
Ventajas: "good entertainment options."
Desventajas: "food was not very good. The hot towels were cold. There was no one from China Airlines to help the 50 minute delayed passengers from the BKK to Teipei flight get through security and transfer to Teipei to SFO flight. It was very hectic with large crowds at security gates."
Ventajas: "Crew worked diligently."
Desventajas: "Couldn't check in online. Was within the 24 hours check in time."
Ventajas: "China Airlines has decent food menu and on-board entertainment. Overall a good flight experience."
Desventajas: "I just hated the frequent delays."
Ventajas: "Seats were quiet comfy, great movie selection on a personal touch screen tv, delicious meals and drinks."
Desventajas: "Not enough toilet rooms for the amount of the passengers it caries"
Ventajas: "- Extremely helpful flight crew attentive to your needs - Pretty good food options and tasty too. - A great selection of current movies and TV shows from around the world will help pass the time"
Desventajas: "- Terribly cramped seating in economy class (you get what you pay for)"
Ventajas: "food and crew members were great."
Ventajas: "direct fight"
Desventajas: "rude passenger who refused to put down his arm rest in between us. the food was really bad. our seats got switch after airport check in."
Ventajas: "It was good. I would flight China airlines in the future."
Desventajas: "Was told I had a window seat but actually had a center seat in the center section"
Ventajas: "Amazing. Cant wait to go back on this 777 airplane!"
Desventajas: "The meal I had requested for my family and I was not available. Very disappointed."
Ventajas: "Crew ! Very quick and accomodating"
Desventajas: "Oh the veggies in the noodles was kinda overcooked but the noodles is delecious"
Ventajas: "Attentive staff, good selection of entertainment"
Desventajas: "Disorganized boarding, very cramped seating"
Ventajas: "I liked the blankets, food and movie selections."
Desventajas: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."
Ventajas: "Lovely staff!"
Desventajas: "Was freezing at times, AC was too high, but otherwise great!"
Ventajas: "Crews were nice ."
Desventajas: "Not serving enough water during freight."
Por una cuestión gástrica pedí menú vegetariano aunque no lo disfruté. Estaba realmente muy picante y la verdad que es la primera vez que me pasa.
Nada, la atención, los servicios y amenities aún en clase turista son de excelencia
el vuelo fue muy puntual y el servicio excelente
todo mal se perdio mi maleta
Me han pwrdido las maletas!!! He llegado a destino (Turin) y ls maletas no han aparecido!!!
Podrían dar un libro para colorear/actividades para entretener a los niños
Ventajas: "el vuelo se ha cancelado y no nos han dado explicaciones"
Ventajas: "Tripulación amable Buen servicio"
Desventajas: "Avion incomodo Sin conexiones para cargar telefono Sin entretención abordo"
Desventajas: "Me cambiaron la ruta vía Paris ampliando 2 horas mi escala"
Desventajas: "No todas las películas tienen subtítulos."
Ventajas: "En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min."
Desventajas: "Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción."
Desventajas: "No sé"
Ventajas: "La actitud de la tripulación"
Desventajas: "Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes"
Ventajas: "Muy buena atención de la tripulación"
Desventajas: "Tener más variedad de películas"
Ventajas: "La atención fue muy buena"
Desventajas: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"
Ventajas: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."
Ventajas: "el estado general del avión"
Desventajas: "el proceso de webcheckin si hacés web checkIn y no pasás a despachar equipaje, antes de abordar te tienen un rato documentando datos que en realidad uno ya cargó"
Ventajas: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"
Ventajas: "El.asiento y las peliculas eran buenas!."
Ventajas: "La comodidad, comida y variedad de peliculas!"
Ventajas: "KLM perfecto todo muchas gracias"
Desventajas: "Pegasus retrasó su vuelo en stambul y tuve que realizar todo el procedimiento nuevamente"
Ventajas: "Fue un vuelo cómodo y muy sencillo de realizar."
Desventajas: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."
Ventajas: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Desventajas: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."
Ventajas: "Amabilidad personal vuelo. Amplitud asientos."
Desventajas: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."
Ventajas: "La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea"
Ventajas: "Todo. Puntuales, agradables, buen avión, vuelo rápido y realmente Cómodo."
Ventajas: "El vuelo salio en hora"
Desventajas: "El cafe horrible"
Ventajas: "Llego incluso antes de la hora"
Ventajas: "Vuelo en hora y personal atento. Nada destacable."
Desventajas: "Nada de entretenimiento. La comida escasa y monotona."
Ventajas: "Personal atento y agradable. El resto bien sin nada destacado."
Desventajas: "Nada de entretenimiento y la comida monótona. Una hora de retraso."
Ventajas: "Un leve retraso tanto a la salida como en la llegada"
Ventajas: "El servicio abordó fue excelente"
Desventajas: "Le falta subtítulos a muchas películas"
Ventajas: "Todo muy bueno"
Ventajas: "Good airplane. New. Design optimal. Business seats are good enough. Special meal was very good. Headsets noise canceling are really a plus. Bathrooms with no touch actuators are good idea."
Desventajas: "Cartagena airport need telescopic direct acces to cabins. Very slow boarding due to climb scalators for people in need like strillers or wheelchairs. Service in flight was veeery slow for business standards. English can be improved. They speak to you when you have headphones on!!"
Ventajas: "Servicio Puntualidad"
Ventajas: "Atención a bordo, calidez de la tripulación. Excelente servicio."
Ventajas: "Excelente la atención a bordo"
Desventajas: "El aire acondicionado estaba muy fuerte y hacia mucho frío"
Ventajas: "Comida, bebidas, entretenimiento, personal y asientos súper comodos y todo muy bien en general."
Desventajas: "Retraso de una hora por el vuelo anterior que venía de AMS. Después de eso todo perfecto!"
Ventajas: "El personal fue súper atento y alegre y eso me encantó. El aterrizaje fue impresionante."
Desventajas: "Tardaron más de lo esperado en embarcar"
Ventajas: "El personal fue muy bueno y atento. Los asientos muy cómodos y te dan comida gratis lo cual es bastante destacable."
Desventajas: "El vuelo salió más de media hora tarde. No es algo que esperaba de KLM."
Ventajas: "nice checkin staff"
Desventajas: "the food was boring"
Ventajas: "Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy."
Ventajas: "Crew were great. Seating was comfortable."
Desventajas: "Boarding seems a bit of a crazy process."
Desventajas: "Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing."
Ventajas: "Asientos comodos"
Desventajas: "Comida por debajo de lo que ofrecen otras aerolíneas del sudeste asiatico"
Desventajas: "On-time departure"
Ventajas: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Desventajas: "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"
Desventajas: "Cleanliness of plane interior can be improved."
Ventajas: "The crew was very nice."
Desventajas: "There were passengers clapping through the whole flight."
Ventajas: "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"
Desventajas: "Lounge access for my wife traveling in economy I was in business. Had two passes both in my name got a rude and unprofessional greeting by Vietnam Air staff. This in its self will make my reason to fly Vietnam Airlines the last choice."
Desventajas: "Reservation online"
Desventajas: "Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit."
Ventajas: "Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight."
Desventajas: "Better info on what the flight number is. More info that is airport specific."
Ventajas: "Excellent service"
Ventajas: "Movies, crew"
Ventajas: "Business Class flight was a smooth ride from Vietnam to Thailand."
Ventajas: "This was a codeshare flight operated by China Airlines. I sat in 69A and had plenty of leg room. The entertainment options were excellent to include the flight map. The map is probably the best one I have come across. The cabin crew provided excellent service and were attentive."
Desventajas: "The boarding procedure was confusing. Economy was divided between Zones 1 and 2. However, the boarding pass was not clear which zone it was assigned."
Ventajas: "Check in online and baggage drop off was hassle-free. Flight was slightly delayed but no issues. Baggage pick up at Phu Bai was fairly quick."
Ventajas: "Great service"
Ventajas: "We left late but arrived safely and close to being on time."
Desventajas: "Taking the bus to the plane is a nuisance."
Ventajas: "New plane, service great, process fine."
Desventajas: "Plane was delayed 20 minutes for takeoff. Turbulence over HCMC was handled ok."
Desventajas: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Ventajas: "Check in was easy, food was decent, there was a TV in each seat"
Ventajas: "they feed you....unlike some European airline, who would nearly charge you for a napkin"
Desventajas: "they couldn't add my delta mileage # at check-in......a minor thing really"
Ventajas: "The crew were very welcoming."
Desventajas: "The flight from Ho Chi Min to Phu Quoc changed numerous times, even the day of."
Ventajas: "Every thing"
Desventajas: "Nil by"
Ventajas: "Todo bien"
Ventajas: "the legroom, the seat, the footrest, the armrests - 2 each! Very comfortable, slept well."
Desventajas: "Crying babies, but the Bose QC35 noise cancelling headphones took care of that!"
Desventajas: "Food... only could have the fruit"
Ventajas: "Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'"
Desventajas: "Food was average"
Ventajas: "The crew was very attentive and nice"
Desventajas: "The seats are very close together. It's hard to get comfortable"
Desventajas: "the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory."
Ventajas: "Provided food for only a 3 hour flight"
Desventajas: "Boarding was a bit slow (still arrived on time)"
Desventajas: "They charged for overweight luggage; Vietnam was the only country to do this."
Ventajas: "Cabin crew are great. Vietnam based catering is always really good: excellent fruit and I enjoyed the Vietnamese beef stew."
Desventajas: "Equipment seems older, no entertainment system in economy class."
Ventajas: "Flight was on time and crew was professional and polite."
Ventajas: "Vietnam Airlines super and on time all five flights"
Desventajas: "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
Desventajas: "No entertainment"
Ventajas: "Notifying customers of why flight was holding for over an hour in the air (due to heavy rain)."
Desventajas: "No food or drink offered during holding period..this more than doubled the flight time and was quite frustrating."
Ventajas: "All services are better than before a lot"
Ventajas: "New airplane 787 Dreamliner"
Desventajas: "Dirty carpet, limited film and entertainment"
Ventajas: "Flight was good - very smooth. The food seemed okay but they ran out of non-red meat options."
Desventajas: "They literally broke my brand new piece of luggage. I've sent them an email but haven't heard a word from them. In flight staff were not very friendly or very helpful. No entertainment."
Ventajas: "The staffs on China airline were very attentive and friendly. Love the new Boeing 777 plane. The food overall were decent. Smooth flight the entire trip. Definitely will fly China again."
Ventajas: "Reasonable price direct flight"
Desventajas: "Economy a little cramped but no worse than anyone else"
Desventajas: "Seats are too tight"