Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Crew and seats were good"
Desventajas: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ventajas: "Everything was good, excellent. No complaint at all!"
Desventajas: "Perfect no further better service, I suppose."
Desventajas: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Desventajas: "More frequent stops for water or drinks or at least larger cups. ."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Ventajas: "Excellent service and food!"
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "Good is in Vietnam finish"
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Friendly staff"
Ventajas: "Great seat and fairly decent food."
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "I took me to my destination."
Desventajas: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ventajas: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "The crew are friendly, the flight was comfortable"
Ventajas: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Outstanding flight assistants."
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Desventajas: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Desventajas: "Many movies were old"
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ventajas: "Super cheap. Came with an in flight meal. Kind staff. Great service."
Ventajas: "Best customer service"
Ventajas: "Service was exquisite."
Desventajas: "No complaints."
Ventajas: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Ventajas: "Politeness. It definitely stands out."
Desventajas: "Coffee. It just didn’t taste good to me. But they had wine!"
Ventajas: "Excellent entertainment and the crews attention made me fell welcomed."
Ventajas: "Customer service was really good"
Desventajas: "The food always makes it hard to eat anything the next day."
Ventajas: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Desventajas: "Too long and no rest."
Ventajas: "The crew Service"
Ventajas: "Each seat had their own screens, and there was a small footrest available for each seat."
Desventajas: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Ventajas: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Desventajas: "The horrible JET LAG I have now lol."
Ventajas: "Everyone is polite, helpful, and the flight was quite pleasant."
Desventajas: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Ventajas: "Great service! Also, the food and beer that came with my flight was awesome."
Ventajas: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "The crew were all exceptionally pleasant, helpful."
Desventajas: "I didn't care at all for the food."
Ventajas: "Flight attendants and ticket agents were very nice and helpful."
Ventajas: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Desventajas: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Ventajas: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too! Super nice check in agent as well."
Ventajas: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Ventajas: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Desventajas: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "The excellent service and courteous staff."
Desventajas: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Ventajas: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Desventajas: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Ventajas: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Desventajas: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Ventajas: "The Japanese flight attentants were excellent. Entertainment was excellent"
Desventajas: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Ventajas: "Best and consistent service."
Ventajas: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The schedule was convenient to get to Tokyo quickly Check in was fast"
Desventajas: "The food was more "modest" than I'm used to, but my expectations aren't high"
Desventajas: "Could not enjoy the music and NHK news on the plane."
Ventajas: "Amazing service"
Ventajas: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
Ventajas: "Customer service was awesome and the food was good"
Ventajas: "excellent seat space and excellent in-flight service."
Ventajas: "I always find the service on Japan Airline to be excellent. What I really liked, and didn't expect, was that there was individual inflight entertainment systems. Most other carriers on short flights out of Busan don't have that available, so it was a nice option. The meals were excellent!"
Los asientos son un poco estrechos
Desventajas: "Everything was perfect excellent service by the crew."
Desventajas: "Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen ."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Charming crew"
Ventajas: "comfort and ease of transfer"
Desventajas: "food needs a little bit of improvement"
Ventajas: "crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice"
Ventajas: "Great services. Seat was good."
Desventajas: "The queue to board could be better."
Ventajas: "Already commented in the Hanoi to Seoul part. Sorry."
Ventajas: "Crew is great and professional"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "I slept like a baby the whole way!"
Desventajas: "I don't care for the food. It upsets my stomache."
Ventajas: "Typical airline"
Desventajas: "The flight was delayed but no one was able to provide a clear answer why. The communication was horrible. 3 hr delay"
Ventajas: "Great airline staff, good food, smooth flight."
Desventajas: "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
Ventajas: "Flight delayed almost one hour"
Desventajas: "Transfer in Busan is a disaster"
Desventajas: "Delayed and stuck inside of air plane for 3 hrs."
Ventajas: "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
Ventajas: "Everything went smooth. The temperature of the cabin was good. The crew were on it. Food and entertainment was great!"
Ventajas: "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
Desventajas: "Some planes don't have the foot rest. It makes a huge difference in comfort."
Ventajas: "Everything Just fine."
Desventajas: "Oh good no problems"
Ventajas: "Crew very attentive and friendly"
Ventajas: "Great transfer lounge in Inc he on airport"
Ventajas: "Staff as usual Asiana provided superb service."
Desventajas: "other passengers being obnoxious and rude"
Ventajas: "i like the simplicity. Asiana landed in korea Incheon which i love."
Desventajas: "i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot"
Ventajas: "Delicious food."
Ventajas: "No entertainment at bulk head"
Ventajas: "Asiana es lo mejor"
Ventajas: "Crew was excellent. Food was great. Would definitely recommend Asiana to my friends and family."
Desventajas: "No charger outlet"
Ventajas: "Like Asian service. Superb! I had a comfortable flight."
Ventajas: "Food and staff"
Desventajas: "tv screen too small... need upgrade or newer type plane..."
Desventajas: "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
Ventajas: "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
Ventajas: "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
Desventajas: "Not being able to speak Korean. Good thing they understand English."
Desventajas: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ventajas: "Great flight attendants"
Desventajas: "These folks never take off on time. Preflight is done way too late...minutes before boarding. Never an apology for late departures. If this is the norm, I think I'll pay a little extra next time."
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Ventajas: "The flight attendants were very kind and nice."
Desventajas: "The food was bad . It used to be good but it's getting worse these days. No idea how could you serve the fork...!"
Desventajas: "They changed our seat assignments, putting someone on the end of our row even though there were many other empty seats. As a result of the constriction, my feet and ankles swelled up. I can barely walk."
Ventajas: "Crew was super. 2 wonderful hot meals."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
Desventajas: "Got sick from veg food"
Desventajas: "Entertainment console was broken."
Ventajas: "I was given a great seat and the staff were thoughtful and kind"
Ventajas: "Food and service were good"
Desventajas: "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"
Ventajas: "The crew was nice"
Desventajas: "Movie selection"
Ventajas: "The food is delicious!"
Mi maleta llegó destruída el mango que sirve para jalar
Hubo mucho cambio con la hora de salida del vuelo y el personal iba acelerado, tendiendo a ser bordes, como si fuese culpa del pasaje el problema. La comida en este vuelo fue decepcionante como poco. Pedí menú especial y uno de los platos que me sirvieron fue un bagel y mantequilla para untar, nada más. Muy inconsistente la calidad de Delta, porque en el vuelo Amsterdam - Boston fue todo genial
No me asistieron con la silla de ruedas que se solicitó.
No me asistieron con la silla de rueda que se solicitó
Todo bien, tripulación genial, muy amable
El avión está muy bien, los asientos son amplios y cómodos. El piloto muy atento, informando en todo momento. Llegó puntual a pesar de salir tarde por causas ajenas a Delta. El personal de abordo muy amable, y valoradle que hablasen español. Puntos de mejora: el embarque en NY, un poco caótico. No se oía nada que filas tenían que embarcar porque no tenían micrófono, era lento porque solo había una máquina de lector de códigos y el personal del embarque muy borde. Solo lo decían en inglés “Slang neoyorquino” y mucha gente no comprendía nada.
Muy buena tripulación atenta y servicial, buen entrenamiento.
Buena aerolínea con todo funcionando y buena atencion.
Las buenas atenciones del personal de delta en sti
Yo creo que todo esta bien buen servicio amable
Un vuelo ágil y con un poco de retraso
al ser un avión pequeño es bastante incómodo
deberían tener más opciones en los snacks que brindan
Cancelaron el vuelo y lo reprogramaron 1 semana. Agregaron una escala en Miami y cuando llegué al aeropuerto ese vuelo lo operaba Aerolíneas Argentinas y me dijeron " vos no tenes reserva " . Había 12 personas antes que yo en lista de espera en la misma situación. Tal vez con una verduleria les vaya mejor que operando una Aerolínea a Delta. Impresentables.
La comida estaba fría y solo era un sandwich pequeño
El viaje estuvo excelente!🙏
Me gustó la selección de estrenos en su streaming service. Podría mejorar la variedad de snack options y el wifi.
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Desventajas: "el trato"
Desventajas: "Estuvo bien porque fue un viaje corto, gracias."
Ventajas: "La tripulación fue muy amable, asientos confortables, un vuelo en general tranquilo"
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "Ante los problemas dieron respiesta"
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Ventajas: "Tripulación Excelente atención."
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Great experience, the service was the best part."
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
luggage checked has been ridiculous. it was checked 4 times prior to boarding.
Ventajas: "Flight on time"
Desventajas: "Better food"
Desventajas: "Many changes and mistakes"
Ventajas: "PAL crew, as expected, was good. we arrived sfo ahead of schedule.."
Desventajas: "i think desserts can be improved"
Ventajas: "Very good"
Desventajas: "Not much except the air con which was so freezing ( pls raise the thermostat a little bit"
Ventajas: "excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal"
Ventajas: "The crew was good and professional. Friendly."
Ventajas: "Crew was very caring and service was excellent."
Desventajas: "The security agents at the boarding gate was rude and juvenile. I’m not happy to have to walk on my socks to get my shoes after a hand search. I don’t mind the search; I do mind the lack of assistance in retrieving my hand carry and shoes."
Desventajas: "Outstanding flight to Hawaii."
Ventajas: "On time flight"
Ventajas: "Crew was fine, FOOD HORRIBLE, NO BLANKETS NO ENTERTAINMENT SYSTEM, AND WE WERE 70 MIN LATE AGAIN"
Desventajas: "They are never ontime, over 100 flights in 2 yrs with them and 85 % of time they are delayed and very late, usually 45 min up to 90 min i've flown 245 flights in 3 yrs, the 2nd worst airline I have to deal with,"
Desventajas: "Slow checking and too much time to wait"
Ventajas: "The flight was underbooked so I had a row to myself. That always makes a happy flight."
Ventajas: "Crew and check in were very accommodating to our family with two small children."
Desventajas: "Food served did not have any vegetarian choices."
Ventajas: "Stewards service."
Ventajas: "The flights themselves were good and the crew members were attentive to requests."
Desventajas: "The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked."
Ventajas: "The disabled services and that the inflight crew pay attention. They're genuinely courteous and kind."
Desventajas: "Food and the seating upholstery (but that's to be expected in economy class)"
Ventajas: "i like the movies selection , dinner meal which was sweet and sour fish ."
Desventajas: "They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option."
Ventajas: "Had to upgrade to sit at the bulkhead area. Seating areas are too tight."
Desventajas: "Sitting near the bathroom smelled very bad."
Ventajas: "Great service Super friendly crew"
Ventajas: "Smiling crew"
Desventajas: "Boarding guidelines shoul be enforced more"
Ventajas: "In-flight entertainment movies"
Desventajas: "Sitting too close to other passenger"
Ventajas: "Everything was on time and quick all"
Desventajas: "All went well"
Ventajas: "The flight was on time, actually even earlier arrival. I enjoyed watching the movies for free!"
Desventajas: "One of my checked-in luggages, upon retrieval at the baggage claim area, did not have its luggage cover and worse, it was not locked!!! When i went to the PAL baggage assistance desk, we found out that it was inspected by TSA. So disappointing that TSA did not lock my luggage."
Ventajas: "Crews were attentive and very helpful. They were all nice and very accommodating. But please add a personal AVOD on your aircrafts. A 10 hour flight is really boring without entertainment system."
Desventajas: "The portion of the food was very little. And they only serve full meal once on a 10-hour flight. Snack was served 1 hour prior to arrival but was not enough as the passengers were starving already."
Ventajas: "Nice crew. Delicious food"
Ventajas: "Overall a very nice flight. Crew was helpful when asked to assist and provide additional beverages."
Desventajas: "Food was pretty awful. Needed more beverage service throughout the flight, just water would have been fine. Shouldn't have to constantly ask for water, the crew should pick up on the need and respond to it."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Smooth journey"
Ventajas: "Getting onboard"
Desventajas: "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"
Ventajas: "The crew was polite and boarding was okay"
Desventajas: "Being in a cramped space for fourteen hours in opinion is torture, they need to give passengers who travel 12 hours more leg room I am 6'2" and being cramp is not good."
Ventajas: "The flght is on time nice plane"
Desventajas: "Why are there so many security lines to go through. Before going to the check in counter there's a security line; at the immigration there's a security line which I believe is required there; then at the gate there's a security line. There are just too many security lines to go through"
Ventajas: "Flight was on time..staff was courteous"
Desventajas: "Good was ok"
Ventajas: "I could really feel the heart of the Filipino"
Ventajas: "most all the touchdowns are seamless no bouncy on the tarmac. the only thing a bit un nerving is the wind blowing on landing and the rear of the plane swings from side to side"
Desventajas: "sometimes only sometimes, the tea is steeped in a coffee pot ug ug ug change the pot dedicate a pot for tea, perhaps a different color."
Ventajas: "Food, gift pack, in-flight wi-fi based entertainment."
Desventajas: "Seating a little bit cramped in coach."
Ventajas: "Liked the staff, friendly and courteous."
Desventajas: "Ran out of food options at the back of the plane."
Ventajas: "The crew"
Desventajas: "Boarding so bad"
Ventajas: "The ground crew were extremely helpful and friendly. The airport in Manila is not very good, but that's not PA's fault."
Desventajas: "Seats are a bit small and the WIFI both in the aircraft and in the airport was horrible."
Ventajas: "Good service. Comfortable."
Desventajas: "Every flight from Manila to Honolulu was delayed at least 1 hour."
Ventajas: "The in flight meal was very. The cabin crew was friendly and gave good service."
Desventajas: "Legroom could have been better."
Ventajas: "flight attendants service was excellent."
Desventajas: "DELAYED FLIGHT"
Desventajas: "Terrible service Unfriendly staff Couldn't leave the terminal with an 8 hour layover in Manila?!! Terrible terminal (Manila) Two and a half hour delay after boarding the plane without any excuse."
Desventajas: "Everything. 6 hr delay, unhelpful clueless staff, food, comfort of seats, lack of entertainment, crappy terminal in Manila"
Ventajas: "Flight was comfortable"
Desventajas: "Not used to Red-eye flights"
Ventajas: "Direct flight."
Desventajas: "Small seats"
Ventajas: "Philippine Air didn't disappoint, which it has at times because it seems to always be delayed. However, not this time, and the service Philippine Air provides is very good."
Desventajas: "I never heard the airport announce boarding for this flight, but simply saw people slowly begin to head through the gate, so I did likewise. For that matter, Busan's Gimhae airport is third-class at best, IMO. I flew out of Busan once before and the experience was terrible again. Would always recommend travelers take the KTX to Incheon where you'll have more options, probably lower fares and less aggravation."