Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Ventajas: "Service is the best"
Desventajas: "Mileage is the worst"
Ventajas: "Everything was good, excellent. No complaint at all!"
Desventajas: "Perfect no further better service, I suppose."
Desventajas: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Desventajas: "More frequent stops for water or drinks or at least larger cups. ."
Ventajas: "The food is great! The plane is clean. The crew is super nice."
Desventajas: "The seats are uncomfortable, as with any seats in coach with other airlines."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Desventajas: "Plane feels dated. A title tired."
Ventajas: "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Ventajas: "Good food. Good communication."
Desventajas: "More water."
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "excellent service - good food"
Desventajas: "aircraft a bit outdated"
Ventajas: "Good service, 6 hour flight with 2 free meal!"
Ventajas: "Service and food was good."
Ventajas: "great service. my kids loved the special treatment!"
Ventajas: "Excellent service and food!"
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Ventajas: "Good is in Vietnam finish"
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Desventajas: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ventajas: "Great flight crew, speedy and efficient departure procedure"
Ventajas: "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Ventajas: "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Ventajas: "Friendly staff"
Ventajas: "Great seat and fairly decent food."
Desventajas: "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Ventajas: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Desventajas: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ventajas: "I took me to my destination."
Desventajas: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ventajas: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Desventajas: "I had to wake up so person behind me could eat."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Desventajas: "There wasn't anything that I didn't like."
Ventajas: "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Desventajas: "Slight delay in departure"
Ventajas: "The crew are friendly, the flight was comfortable"
Ventajas: "The attention to detail and excellent service was better than I had expected. I was especially impressed by the stickers the cabin attendants used to notify sleeping passengers upon waking up that the meal/drinks were still available upon request."
Ventajas: "Comfortable seats, good meals"
Desventajas: "Can't book seat ahead of check in."
Ventajas: "Outstanding flight assistants."
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Desventajas: "The plane did not have individual air vents, so at times I was too warm but could do nothing about it."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Staffs were very friendly and food was good. Most of all Bilingual info was plus! Satisfied this point.
Los asientos son un poco estrechos
Desventajas: "Everything was perfect excellent service by the crew."
Desventajas: "Overall service was good but the equipment used is older. So the LCD screen is too small!! Even my iPad mini has a bigger screen ."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Charming crew"
Ventajas: "comfort and ease of transfer"
Desventajas: "food needs a little bit of improvement"
Ventajas: "crew are amazing. amazing legroom on the airbus. my 5foot 10 inches husband has lots of room. bathroom is clean and smells nice"
Ventajas: "Great services. Seat was good."
Desventajas: "The queue to board could be better."
Ventajas: "Already commented in the Hanoi to Seoul part. Sorry."
Ventajas: "Crew is great and professional"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "I slept like a baby the whole way!"
Desventajas: "I don't care for the food. It upsets my stomache."
Ventajas: "Typical airline"
Desventajas: "The flight was delayed but no one was able to provide a clear answer why. The communication was horrible. 3 hr delay"
Ventajas: "Great airline staff, good food, smooth flight."
Desventajas: "Fewer movie selections than other airlines. Would have liked a small pouch of personal kit—toothbrush, eye mask, etc."
Ventajas: "Flight delayed almost one hour"
Desventajas: "Transfer in Busan is a disaster"
Desventajas: "Delayed and stuck inside of air plane for 3 hrs."
Ventajas: "A wonderful airlines, IMHO. I cannot give any complaints about it. The airline crew was really helpful. I cannot rate the meals because I only had drinks on but legs of flights."
Ventajas: "Everything went smooth. The temperature of the cabin was good. The crew were on it. Food and entertainment was great!"
Ventajas: "The crew is great. Seats are more comfortable than other airlines. They feed you lots of food. They are my favorite airline."
Desventajas: "Some planes don't have the foot rest. It makes a huge difference in comfort."
Ventajas: "Everything Just fine."
Desventajas: "Oh good no problems"
Ventajas: "Crew very attentive and friendly"
Ventajas: "Great transfer lounge in Inc he on airport"
Ventajas: "Staff as usual Asiana provided superb service."
Desventajas: "other passengers being obnoxious and rude"
Ventajas: "i like the simplicity. Asiana landed in korea Incheon which i love."
Desventajas: "i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot"
Ventajas: "Delicious food."
Ventajas: "No entertainment at bulk head"
Ventajas: "Asiana es lo mejor"
Ventajas: "Crew was excellent. Food was great. Would definitely recommend Asiana to my friends and family."
Desventajas: "No charger outlet"
Ventajas: "Like Asian service. Superb! I had a comfortable flight."
Ventajas: "Food and staff"
Desventajas: "tv screen too small... need upgrade or newer type plane..."
Desventajas: "did not attempt to treat layover passengers with extra comfort. flew HNL to ICN 9-10 hr layover at ICN for 4+ hours, ICN to BKK (final destination). ICN to BKK flight if at all possible should give upgrade to preferred seat, higher or at least offer connecting free seats... no concern for passenger who need rest due to the long haul..."
Ventajas: "Good leg room, clean aircraft, short flight. I'm 6'2" and had good leg room. All you can ask for on a fairly short flight."
Ventajas: "As a clothing professor at a university, I really liked the flight attendants uniforms. Very classy!"
Desventajas: "Not being able to speak Korean. Good thing they understand English."
Desventajas: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ventajas: "Great flight attendants"
Desventajas: "These folks never take off on time. Preflight is done way too late...minutes before boarding. Never an apology for late departures. If this is the norm, I think I'll pay a little extra next time."
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Ventajas: "The flight attendants were very kind and nice."
Desventajas: "The food was bad . It used to be good but it's getting worse these days. No idea how could you serve the fork...!"
Desventajas: "They changed our seat assignments, putting someone on the end of our row even though there were many other empty seats. As a result of the constriction, my feet and ankles swelled up. I can barely walk."
Ventajas: "Crew was super. 2 wonderful hot meals."
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "I love the a380 airbus!!!! U also helped me with my knee needs...i needed to keep rt knee straight"
Desventajas: "Got sick from veg food"
Desventajas: "Entertainment console was broken."
Ventajas: "I was given a great seat and the staff were thoughtful and kind"
Ventajas: "Food and service were good"
Desventajas: "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"
Ventajas: "The crew was nice"
Desventajas: "Movie selection"
luggage checked has been ridiculous. it was checked 4 times prior to boarding.
Ventajas: "Flight on time"
Desventajas: "Better food"
Desventajas: "Many changes and mistakes"
Ventajas: "PAL crew, as expected, was good. we arrived sfo ahead of schedule.."
Desventajas: "i think desserts can be improved"
Ventajas: "Very good"
Desventajas: "Not much except the air con which was so freezing ( pls raise the thermostat a little bit"
Ventajas: "excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal"
Ventajas: "The crew was good and professional. Friendly."
Ventajas: "Crew was very caring and service was excellent."
Desventajas: "The security agents at the boarding gate was rude and juvenile. I’m not happy to have to walk on my socks to get my shoes after a hand search. I don’t mind the search; I do mind the lack of assistance in retrieving my hand carry and shoes."
Desventajas: "Outstanding flight to Hawaii."
Ventajas: "On time flight"
Ventajas: "Crew was fine, FOOD HORRIBLE, NO BLANKETS NO ENTERTAINMENT SYSTEM, AND WE WERE 70 MIN LATE AGAIN"
Desventajas: "They are never ontime, over 100 flights in 2 yrs with them and 85 % of time they are delayed and very late, usually 45 min up to 90 min i've flown 245 flights in 3 yrs, the 2nd worst airline I have to deal with,"
Desventajas: "Slow checking and too much time to wait"
Ventajas: "The flight was underbooked so I had a row to myself. That always makes a happy flight."
Ventajas: "Crew and check in were very accommodating to our family with two small children."
Desventajas: "Food served did not have any vegetarian choices."
Ventajas: "Stewards service."
Ventajas: "The flights themselves were good and the crew members were attentive to requests."
Desventajas: "The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked."
Ventajas: "The disabled services and that the inflight crew pay attention. They're genuinely courteous and kind."
Desventajas: "Food and the seating upholstery (but that's to be expected in economy class)"
Ventajas: "i like the movies selection , dinner meal which was sweet and sour fish ."
Desventajas: "They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option."
Ventajas: "Had to upgrade to sit at the bulkhead area. Seating areas are too tight."
Desventajas: "Sitting near the bathroom smelled very bad."
Ventajas: "Great service Super friendly crew"
Ventajas: "Smiling crew"
Desventajas: "Boarding guidelines shoul be enforced more"
Ventajas: "In-flight entertainment movies"
Desventajas: "Sitting too close to other passenger"
Ventajas: "Everything was on time and quick all"
Desventajas: "All went well"
Ventajas: "The flight was on time, actually even earlier arrival. I enjoyed watching the movies for free!"
Desventajas: "One of my checked-in luggages, upon retrieval at the baggage claim area, did not have its luggage cover and worse, it was not locked!!! When i went to the PAL baggage assistance desk, we found out that it was inspected by TSA. So disappointing that TSA did not lock my luggage."
Ventajas: "Crews were attentive and very helpful. They were all nice and very accommodating. But please add a personal AVOD on your aircrafts. A 10 hour flight is really boring without entertainment system."
Desventajas: "The portion of the food was very little. And they only serve full meal once on a 10-hour flight. Snack was served 1 hour prior to arrival but was not enough as the passengers were starving already."
Ventajas: "Overall a very nice flight. Crew was helpful when asked to assist and provide additional beverages."
Desventajas: "Food was pretty awful. Needed more beverage service throughout the flight, just water would have been fine. Shouldn't have to constantly ask for water, the crew should pick up on the need and respond to it."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "Smooth journey"
Ventajas: "Getting onboard"
Desventajas: "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"
Ventajas: "The crew was polite and boarding was okay"
Desventajas: "Being in a cramped space for fourteen hours in opinion is torture, they need to give passengers who travel 12 hours more leg room I am 6'2" and being cramp is not good."
Ventajas: "The flght is on time nice plane"
Desventajas: "Why are there so many security lines to go through. Before going to the check in counter there's a security line; at the immigration there's a security line which I believe is required there; then at the gate there's a security line. There are just too many security lines to go through"
Ventajas: "Flight was on time..staff was courteous"
Desventajas: "Good was ok"
Ventajas: "I could really feel the heart of the Filipino"
Ventajas: "most all the touchdowns are seamless no bouncy on the tarmac. the only thing a bit un nerving is the wind blowing on landing and the rear of the plane swings from side to side"
Desventajas: "sometimes only sometimes, the tea is steeped in a coffee pot ug ug ug change the pot dedicate a pot for tea, perhaps a different color."
Ventajas: "Food, gift pack, in-flight wi-fi based entertainment."
Desventajas: "Seating a little bit cramped in coach."
Ventajas: "Liked the staff, friendly and courteous."
Desventajas: "Ran out of food options at the back of the plane."
Ventajas: "The crew"
Desventajas: "Boarding so bad"
Ventajas: "The ground crew were extremely helpful and friendly. The airport in Manila is not very good, but that's not PA's fault."
Desventajas: "Seats are a bit small and the WIFI both in the aircraft and in the airport was horrible."
Ventajas: "Good service. Comfortable."
Desventajas: "Every flight from Manila to Honolulu was delayed at least 1 hour."
Ventajas: "The in flight meal was very. The cabin crew was friendly and gave good service."
Desventajas: "Legroom could have been better."
Ventajas: "flight attendants service was excellent."
Desventajas: "DELAYED FLIGHT"
Desventajas: "Terrible service Unfriendly staff Couldn't leave the terminal with an 8 hour layover in Manila?!! Terrible terminal (Manila) Two and a half hour delay after boarding the plane without any excuse."
Desventajas: "Everything. 6 hr delay, unhelpful clueless staff, food, comfort of seats, lack of entertainment, crappy terminal in Manila"
Ventajas: "Flight was comfortable"
Desventajas: "Not used to Red-eye flights"
Ventajas: "Direct flight."
Desventajas: "Small seats"
Ventajas: "Philippine Air didn't disappoint, which it has at times because it seems to always be delayed. However, not this time, and the service Philippine Air provides is very good."
Desventajas: "I never heard the airport announce boarding for this flight, but simply saw people slowly begin to head through the gate, so I did likewise. For that matter, Busan's Gimhae airport is third-class at best, IMO. I flew out of Busan once before and the experience was terrible again. Would always recommend travelers take the KTX to Incheon where you'll have more options, probably lower fares and less aggravation."
Desventajas: "1 hr 45 min for check-in!"