Ventajas: "Very courteous crew and seats are comfortable."
Desventajas: "For an economy seat it’s good enough for me."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Charming and respectful crew"
Desventajas: "Everything's ok"
Ventajas: "The seat was so hard for a really long flight"
Ventajas: "I like the assistant on my wheelchair, they take good care of me."
Desventajas: "All good"
Desventajas: "Better/more snack options."
Desventajas: "It woul have been better if some of the crew treated everyone fairly. Some of them were kind of rude... and it would have been nice if we were fed more than twice. Me and my family got hungry during the flight and this is the first time that ever happened. We’ve been flying with asiana since 2016zz"
Ventajas: "The seats are wide. Lots of legroom."
Desventajas: "The take-off and landing could have been better."
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Exellent food service and comfort Will use Asiana in my future travels Had my best travel experience in years"
Desventajas: "Too cold"
Ventajas: "Boarded plane, woke up to watch one movie the arrive in Seoul. Plane was clean on time no hassles"
Ventajas: "The seats in business class were very good and the staff was also very good."
Desventajas: "I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good."
Desventajas: "The plane was delayed about two hours by some excuse which was a connecting aircraft problem. Due to their incompetency I and my pickup person had to be strained at the airport about four hours. It was terrible. Hope it won't get this kind of delay when I go back to ICN. If that happens, I'll miss a flight back home to U S."
Ventajas: "My husband and I were so hot during this flight! We originally had bulwark seats, then were changed to a "better " location. This new location had no air vents above it, while all the other seats did. People around us were using blankets, while I was fanning myself. We couldn't use our neck pillow...it made us hotter. I dread the return flight!"
Desventajas: "See above The food was good."
Ventajas: "Good on-demand entertainment system, safe flight"
Desventajas: "Service is reliable but crew was not as friendly as they used to be. The meals were terrible. Economy seats on the airbus 380 are very crammed. No wifi either!!"
Ventajas: "Very nice and clean. Crew was helpful and readily available. Excellent choice for my family for our first trip to Asia."
Desventajas: "The seats could have used a little more cushion."
Desventajas: "Nothing. Our experience is very satisfactory"
Ventajas: "The seat layout"
Desventajas: "The seat belt very short on one side hard to operate"
Ventajas: "The food was great and the crew were all very polite and friendly."
Ventajas: "I basically like flying Asiana airlines. Overall experience is considerable good. Crews are friendly foods are okay."
Desventajas: "Action movies selection seems to be limited. Snack onboard were not variety compare to other Asian airlines. Recommend to made some instant noodles avaiable !"
Ventajas: "Asiana es lo mejor"
Ventajas: "The flight was half full which made it much more comfortable to stretch out and enjoy the long flight."
Ventajas: "The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!"
Desventajas: "Comfortable seats"
Ventajas: "Excellent service from flight attendants, in flight entertainment was pretty nice, the seat I got was very comfortable. Was able to sleep comfrtably through most of the flight"
Desventajas: "Nothing worth mentioning, everything was really good."
Ventajas: "We liked the efficiency with which everything went. It was smooth from check in to arriving at destination."
Desventajas: "On the plane the stewardess were always behind the curtain in the prep centers. They were always polite and efficient when asked for anything but did not seem accessible in the way other airlines do it. Everything was still very good overall. Thank you,"
Ventajas: "Soul to Los Angeles was very Good. I loved it. No complaints."
Desventajas: "Second meal was marginal"
Ventajas: "Nothing. Too crowded."
Desventajas: "No attention given by your crew to my questions"
Ventajas: "The crew was friendly. It was a very long flight, but the crew did a great job of trying to ensure adequate drinks were available and passengers were comfortable. I also enjoyed the individually packaged toothe brush and toothe paste availability."
Desventajas: "The seats were a bit uncomfortable for such a long flight. I'm 6'2" and had ok legroom, but the seats were a bit hard requiring frequent adjustments."
Ventajas: "I am a large person, the staff was kind enough to move my seat next to empty seats, since the plane was not full."
Ventajas: "Overall, most liked - food"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Ventajas: "Crew was friendly overall flight good nothing could be improved with current security in place. Price was good for a nonstop flight no issues with baggage food was good for airline fare"
Desventajas: "It was a long flight, seats in economy class are rather uncomfortable but was worth the reasonable price paid"
Ventajas: "The costumer service was amazing. Their service made all the difference in the comfort and peace of mind for the duration of my trip."
Desventajas: "I have nothing negative to say about my entire experience."
Ventajas: "Gave alot of food!"
Desventajas: "didn't have much inflight entertainment"
Ventajas: "Crew was efficient."
Desventajas: "Seats on the small side."
Ventajas: "Great airline"
Ventajas: "Movie and entertainment selection were solid. Legroom was decent. Food was above average, but nothing special."
Desventajas: "Seats were uncomfortable, not enough cushion, very bad on a 22 hour flight. Only beer and wine available. very long layover, almost 6 hours."
Ventajas: "Very comfortable seat (business class)"
Desventajas: "Choice of movies was not that varied."
Ventajas: "Lots of room in an economy seat, both in seat width and in knee-room. Great entertainment system! Good food and served frequently during a flight that lasted over 12 hours. Very efficient boarding process."
Desventajas: "The crew could have been more pro-active in offering drinks during such a long flight. A wider choice of movies would have been appreciated."
Desventajas: "Had issues getting our boarding pass for the second leg of the flight, lots of run around in Incheon airport that could've been avoided"
Desventajas: "I absolutely hated how EACH and every flight (4 total) was delayed using this airline."
Ventajas: "The pilot made safe decisions for the benefit of his passengers. There was foul weather in Manila so we landed and refueled in Clark and then headed for Manila. The ride was mostly smooth considering there was turbulence. We had smooth landing. Really appreciate the pilots of this flight."
Desventajas: "Food service was not as expected, probably because we heard so many good things about it that when we actually had it, it was okay but not as great as one imagined it might be."
Ventajas: "The diabetic meals"
Desventajas: "Headphones and more snacks."
Ventajas: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Desventajas: "Hard to ask for more spacious seating but I will."
Ventajas: "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
Desventajas: "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Desventajas: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Ventajas: "Check-in counter - staff was corteous"
Desventajas: "Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later."
Ventajas: "The airplane was new and clean."
Desventajas: "Flight was delay"
Desventajas: "the seats in economy are to small....china airlines put those small seats in to add capacity....those are not factory seats"
Desventajas: "no place to put pillow/blanket while eating"
Desventajas: "flight attendant don't speak english clearly!"
Ventajas: "Though the boarding process for this flight had the passengers take a shuttle to board the plane, I actually preferred this, because it seemed that the process was more efficient. The crew was quick to get everyone settled and our flight departed within just a couple of minutes from the original departure time. Seemed as though it was way faster than the normal gate departures of most flights I've been on."
Ventajas: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Desventajas: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Ventajas: "Great service"
Desventajas: "Nothing. Everything was awesome."
Desventajas: "Seat not comfortable at all"
Ventajas: "Pleasant flight attendants, great attentiveness. Clean planes."
Desventajas: "Seat cushions were VERY hard."
Ventajas: "On time arrival; good in-flight service. Plenty of entertainment options."
Ventajas: "Overall, it wasn't a bad experience but it wasn't fantastic."
Desventajas: "The crew barely smiled."
Ventajas: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Ventajas: "Flight landed on-time and was smooth. Staff was helpful and profession. My request for vegetarian meals failed (might have been my fault) and the staff really went out of their way to make sure I got vegetarian meals anyway. And the vegetarian meals were excellent. Good experience on a long flight."
Ventajas: "it was a pretty quiet flight. a little turbulent but ok. pilots did a good job."
Desventajas: "the food was not that good. ive had better on the sametrip before."
Desventajas: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."
Ventajas: "The economy class seats are actually some of the best to sleep in!"
Ventajas: "Chair comfort (but no location) , food and partially the crew."
Desventajas: "Terrible procedure of getting the BORDING pass. I had to walk very long distance from arrival to gate 155 to find a CIA desk to get my boarding pass. The worst seat on the plane was assigned to me and CiA procedure didn't give me any chance for a normal seat. I had the bad chance to be served by a HIPER team of two flight attendants that rised my blood pressure. Their egarness to be productive and their rush were NOT justified, especially on such a long flight; low professionalizm."
Ventajas: "Very attentive staff Plenty of movie options"
Desventajas: "Food was meh but that's common for airline food"
Ventajas: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Desventajas: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Ventajas: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Ventajas: "The interior was clean and spacious. Overall pretty comfortable flight. About average in-flight entertainment system."
Desventajas: "They gave me a tray without the main entree on it for breakfast and said they'd come back. Gave everyone in front of and behind me their food as far as I could tell. Then they never came back. I wasn't particularly hungry and neither was my girlfriend who was next to me, so we split her food, but still, pretty weak."
Ventajas: "Crew was very efficient with great customer service"
Desventajas: "Food was awful. Would bring my own food on future flights"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Nice crew, decent food"
Desventajas: "Very narrow seats, sitting between two mothers with crying infants"
Ventajas: "The comfortability of the ride was great. Seats were comfortable, easy to sleep in."
Desventajas: "The flight was delayed. The headphones weren't comfortable at all and the movies weren't easy to hear at all."
Ventajas: "Seat was comfortable and nice"
Desventajas: "They make me pay an extra fee of $150 for coming 1 hours before departure time."
Ventajas: "My seat was upgraded the first class so I received the first class service. It was excellent service and the flight was comfortable. Thank you for the great service."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Desventajas: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Ventajas: "Flight was great only issue was that I couldn't take my bag on the flight. It was said to weigh to much but others had heavy bags and had them on the flight."
Ventajas: "comfort of premium economy seating in 777 ER300"
Desventajas: "Food service not that good."
Desventajas: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
Ventajas: "Flight attendants was prompt and courteous."
Desventajas: "Food was okay."
Ventajas: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Desventajas: "Nothing to report bad"
Ventajas: "Entertainment system and the interior of the plane cabin."
Desventajas: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."
Ventajas: "Good crew"
Desventajas: "No customer service people to talk to about seating. No one ever answer the telephone"
Ventajas: "All good"
Desventajas: "All good"
Ventajas: "Food & water were passed out on time"
Desventajas: "Too full, seats were so near each other"
Desventajas: "Something must be done about how far a person can recline their seats. I'm a '6 with long legs, the flight to Taipei was 13 hours. The guy in front of me reclined his seat all the way down. Flight crew was helpless."
Desventajas: "For a long flight the seat is uncomfortable, it needs to be more comfy and size could be better."
Ventajas: "Flight was great. Everything went smoothly, staff was great and very helpful. No complaints at all"
Desventajas: "En unos pocos meses he realizado el mismo trayecto con China Airlines y en ambos casos he terminado corriendo por el aeropuerto de Hong Kong para coger mi siguiente vuelo."
Ventajas: "Not much"
Desventajas: "Seating is fit only for the wee people"
Ventajas: "Great choice of movies, and they kept us well fed. Felt safe and staff was friendly."
Desventajas: "No one on staff spoke Vietnamese for the elderly woman sitting next to me. It was a struggle to communicate meal choices. If they had pictures of each that would help, but the stewardess seemed irked that the woman couldn't speak English or Mandarin. The food seemed cheaper and more processed than ANA or JAL."
Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "The crew was amazing. The food was good"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Desventajas: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Ventajas: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Desventajas: "Movie options."
Ventajas: "It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly"
Desventajas: "Only the other trip by air with Finair"
Desventajas: "The flight was late to Helsinki and we missed our connecting flight to Barcelona that was also on Finnair. I was given a hotel voucher to a nice hotel with a complimentary dinner voucher. The dinner was a buffet that was limited and less than mediocre. A chicken option was not even provided, no soup"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "I wish I found somebody to take me around"
Desventajas: "No complains"
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "Could take the flight, your website did not advise that my passport required a Schengen VISA just to transition to my Final destination. Then My reservation was cancelled by FINNAIR"
Desventajas: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Desventajas: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."
Ventajas: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Desventajas: "Nothing it was an enjoyable flight all the way around..."
Desventajas: "They run out of food choices by the time they got to me."
Ventajas: "See above."
Desventajas: "See above"
Ventajas: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Desventajas: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Ventajas: "Blueberry juice. Ok flight."
Desventajas: "Seating pretty tight... as usual these days. Onboard entertainment system had no music option."
Ventajas: "All around great service and reliability"
Desventajas: "Alittle more seat spacing"
Ventajas: "The accommodations made me feel like I was in first class!"
Desventajas: "The screaming child behind me ):"
Ventajas: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Ventajas: "Courtesy of staff was top notch"
Desventajas: "Older plane. Entertainment system very dated poor screen quality."
Ventajas: "The crew were lovely, as were the people checking us in at the airport!"
Desventajas: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."
Desventajas: "I sat in the window seat. Trying to get out of the row is very difficult. The arm rests do not rise high enough to get around without needing to climb over them."
Ventajas: "Food on into fight inedible..No Food on domestic. Charge for everything."
Ventajas: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Desventajas: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Ventajas: "Wonderful service from the crew, especially given that we were traveling with a toddler and an infant on such a long flight. Everything went smoothly."
Ventajas: "Great airline. Food great comfortable seats."
Desventajas: "Seats given away that we selected six months ago even though we checked in days early. Four family members all over plane."
Ventajas: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"
Ventajas: "Travelled on B A Air Bus. I found it to be comfortable compared to previous flights operated by other airlines. Crew was excellent Overall it was a very good experience."
Desventajas: "The food - well it's airline food - ok but nothing exceptional."
Desventajas: "No leg room"
Ventajas: "Polite and helpful crew and great entertainment systems."
Ventajas: "For once the seats have enough space. Airlines think we are cattle and that they can pack as much as possible every airplane. For once I was glad to have a confortable experience."
Desventajas: "Our bag was not checked through to our final destination and was delivered a day later."
Ventajas: "Decent food."
Desventajas: "$100 for your second checked bag and then another $100 if it's overweight. I think this was criminal for an international flight, and I will not fly Finn Air again because of this. Also you have to pay 25 Euro for your seat after already booking the flight. Additionally the leg room is average at best."
Ventajas: "easy - no surprises"
Desventajas: "When I arrived at CMI no ticket was issued for my second leg, so I could not use the internal transit bus to at Terminal 5 at ORD ("for ticketed passengers only). I had to exit use the external train (which was delayed) and go through the very slow Terminal 5 security. Almost missed my ORD-LHR flight (arrived at the gate after the official closing time)"
Ventajas: "I loved the flight it was o. Time the flight crew was great"
Desventajas: "Everything was perfect"
Ventajas: "The flight was fantastic. It wasn't a full flight so I was moved to an exit row for more leg space. All the crew was very nice except for one lady. They distributed water often which was nice. You get options for dinner and breakfast."
Desventajas: "My problems began after landing. I booked a flight from LAX to Amsterdam, with a layover at Heathrow. When I originally checked in, they didn't send my things all the way through to my final destination. I had to exit the airport at Heathrow to retrieve my bag and go back through security, while trying to make my connecting flight."
Ventajas: "Amazing crew , both ground and in fligbt"
Desventajas: "The websites should be improved that allow users to login."
Desventajas: "Food options could have been better. I decided to treat myself and fly business for better service but both my trip were epic failed!"
Desventajas: "Clean the rest room and fix the lavatory"
Desventajas: "Got food poisoning from the potato salad, as did other Americans who were on our same flight"
Desventajas: "On time and very Nice cabincrew"
Ventajas: "The crew was helpful and patient. Toilets were always clean."
Desventajas: "Beer was not available. Sometimes the type of food was not available in the coach class."
Desventajas: "From worst to worst."
Ventajas: "None!!!!!!! Because i pay for my seat assignment and they give me the wrong seat and they say no refunds because they cannot allocate the seat assignment that i bought."
Desventajas: "They have should have a refund policy and they should have hire more profesional when in comes to customer service."
Desventajas: "Conduct an organized boarding procedure instead of just allowing anyone to board without making any prior announcements."
Ventajas: "seat not very comfortable"
Desventajas: "too crowded"
Ventajas: "not any games to play on the behind seat screen, it helps to pass the time..."
Desventajas: "The food was just ok,,,,could have been better.."
Ventajas: "The food was great and so was the entertainment."
Desventajas: "The service was overall very good, but the attendants would come drop off the food and then not come back to pick up the trash for an hour or so at times. Other than this, I would recommend"
Ventajas: "Friendly crew."
Desventajas: "Airport security was complicated. Had to go through security checks 3 times. Once at the gate (early) had to leave the area and go through security to sit at the gate again."
Ventajas: "The flight crew was great"
Desventajas: "The ground support at the transfer desk horrible"
Desventajas: "The amount of time waiting for our luggage to come out. There was a good 15 mins of nothing"
Ventajas: "Food is better than most economy boarding and friendly cabin crew service."
Desventajas: "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."
Ventajas: "The crew"
Desventajas: "Stop trying to be cute with boarding procedures. It adds more frustration as it is."
Desventajas: "The gate was too far"
Ventajas: "PAL service is great. always hospitable."
Desventajas: "Food was mediocre. and a lot of the times they ran out options."
Ventajas: "Crew was very professional and was quick to address any needs of the customers"
Desventajas: "Better choice of foods"
Ventajas: "The treatment by the crew makes you feel like you’re home. Attendants were nice and helpful. Responsive."
Desventajas: "Boarding was delayed due to Korean air that was scheduled at 11:30, but our boarding was at 11:20. Then the bags took so long to get to the carousel. Other flights like the Qatar Air has bags waiting for the passengers. The SFO flight’s bags also were serviced better."
Ventajas: "Little less food."
Ventajas: "Landing was perfect"
Ventajas: "Lots of delayed flight"
Ventajas: "same thing, food and crew were very courteous"
Ventajas: "Comfort and entertainment system"
Desventajas: "To late to board passengers,"
Ventajas: "Entertainment and the crew was really good"
Desventajas: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"
Ventajas: "Price.... $138 USD from HK to Manila at the last minute is fantastic. Also, very helpful ticket counter moved my flight to an earlier one than originally booked, at no extra charge."
Ventajas: "The only thing I like is the straight flight of otherwise food was ok"
Ventajas: "Crew was nice, flight was smooth"
Desventajas: "Boarding was quite unorganised. Their system wasn’t efficient because they let people board even when it wasn’t their turn. Food was average, no entertainment in Economy class, took a while to dim the lights on a overnight flight then when it was time to wake up the lights were turned on fully rather than gradually."
Ventajas: "Other than a crew member that was quite rude all else was ok"
Desventajas: "Flight attendant was quite rude and snippy... all other crew members were just fine"
Ventajas: "Plane was clean"
Desventajas: "Not a lot of leg room. Didn't realize there was in flight entertainment until after the flight was over."
Desventajas: "Food was just okay. Nothing to rave about. Could be improved."
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Desventajas: "Terrible customer service, took weeks to issue a refund after cancelling a flight completely without being able to present a reasonable solution or new flight. Had to rebook with another company and pay another $300 to do so. Philippines Air was unwilling to work with us or help us."
Ventajas: "We arrived on time"
Desventajas: "Delayed flight"
Desventajas: "My son didn't receive any goodies at all on our way to Cebu but coming back to LA, he received Madagascar coloring book with crayons, headset, and a stuff toy. Over all it was excellent."
Ventajas: "Food and crew"
Desventajas: "There was only entertainment on your phone or iPad"
Ventajas: "Trip was awesome, as per my nephews they enjoyed every bit of it, it was their first trip abroad"
Desventajas: "They liked everything, they gave a high rating.. perfect 10"
Ventajas: "the seats were comfortable and the staff was very nice"
Desventajas: "i was business class and had to wait to board for 60 (YES SIXTY) passengers in wheelchairs to board first. And most of those people were ambulating fine before and after. I believe they should have a doctors note. Apparently this is the norm with this airline in Manilla."
Desventajas: "Taking 2 shuttle buses, transferring."
Ventajas: "Very good cobfort and assistance"
Desventajas: "Entertainement system was bad, few options, no wifi as indicated before"
Desventajas: "Departure was delayed by more than 1 hour"
Ventajas: "friendly staff"
Desventajas: "flight delayed without a heads up. no entertainment on the flight."
Ventajas: "Philappo all very nice"
Desventajas: "nothing i didnt like"
Desventajas: "Everything, so I bought a ticket back with Cathay Pacific."
Ventajas: "The crew was very nice and attentive to our needs"
Desventajas: "Comfortability wasn't great."
Ventajas: "All flight crew as well attended and assisted passengers as required"
Desventajas: "I did want to purchase this cute stuffy captain bear but was already sold out :("