Desventajas: "Older plane with very small and uncomfortable seats. Staff wasn’t nearly as attentive as in previous flights. Several mechanical glitches with the plane itself and with the food service"
Ventajas: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."
Desventajas: "Boarding was chaotic"
Ventajas: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Desventajas: "Free wifi onboard!"
Desventajas: "The ticketing experience almost cost me missing my connection. I did not get my con# or my second boarding pass so after customs I was forced to go back out and wait for a bus to get to a different terminal. I waited 30 min. Very poor handling."
Ventajas: "super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!"
Desventajas: "maybe if i could hve plugged inmy own headphines but no big deal. thank you!"
Desventajas: "Worst service. Very bad boarding. Yucky food."
Ventajas: "Crew was amazing!"
Desventajas: "Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise."
Ventajas: "Helpful crew, good food, professional"
Desventajas: "FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep."
Ventajas: "The crew were welcoming, friendly, and accommodating."
Desventajas: "The plane is old and had no screens, so there was no entertainment option."
Ventajas: "Some crew members are excellent and some are flat."
Desventajas: "Food is kind of bad"
Ventajas: "The crew was amazing! The seats in a business class were very uncomfortable."
Desventajas: "It’s hard to compare after my recent flight on Emirates which was superb."
Ventajas: "Service is nice. Very friendly. Food is good."
Ventajas: "crew very helpful"
Desventajas: "larger meal would be niice"
Desventajas: "No information around delayed flight. There were 4 delays.."
Ventajas: "It was a pleasant and short trip from Nadi to Suva."
Desventajas: "No complaints."
Ventajas: "The flight attendants were awesome. Super friendly. Was also a surprise that we received full meals. Would definitely fly again."
Desventajas: "Planes seemed dated. Video equipment was in overhead bin."
Ventajas: "I liked the music and movies"
Desventajas: "I was very close to my neighbor and didnt even feel comfortable to get up and go to the bathroom because I didn't want to wake him."
Ventajas: "Very comfortable and the pilot landed the plane perfectly in bad weather! Thank y'all Fiji Airways!"
Desventajas: "Too cold- The air con was pumping too high everyone was freezing"
Ventajas: "Service, space, seats and one meal was good."
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "The movie choices"
Desventajas: "It was freezing on the plane... Even with jackets and blankets on!"
Desventajas: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."
Desventajas: "I had no problems"
Ventajas: "Servicio para menores"
Ventajas: "We got sone roomy seats it was nice"
Desventajas: "The food was okay. For a long flight I was expecting more options."
Ventajas: "Friendly staff!"
Ventajas: "I didn't like anything about this airline !"
Desventajas: "Where do I start !!!! Horrible service bad food no class ... Would never fly Fiji Airways if I have other options . Sad that it's the only airline flying to Fiji ."
Ventajas: "4 seats to myself"
Desventajas: "Being woken up 2 hrs before landing"
Desventajas: "Poor communications between crews and passengers"
Desventajas: "There was no leg room. Also, the flight was about 1.5 hrs late departing, which almost caused me to miss my next flight."
Ventajas: "I like the entertainment options"
Desventajas: "Crew not careful during food/beverage service. Received a 2nd degree burn from tea accident due to getting spilled on"
Desventajas: "Seats are not comfortable"
Ventajas: "Lots of legroom. Clean, new plan. Friendly qnd efficient crew."
Ventajas: "As described above."
Ventajas: "Loved the friendly staff and the food was surprisingly tasty, although some meals were considerably nicer than others. There was plenty to do - great options of movies and shows - and the electronics worked perfectly."
Desventajas: "Wished WiFi was available and eye masks were offered."
Ventajas: "Food was great!! Flight attendants provided excellent service. Entertainment was really good, and the plane looked pretty new."
Desventajas: "There was barely enough room for everyones stuff in the overhead containers. Because of the location of my seat (aisle, just when the number of seats oer row changes) I got bumped on my shoulder quite frequently."
Ventajas: "The service was excellent"
Ventajas: "The staff, for the most part, were really friendly and helpful."
Desventajas: "The seats were very uncomfortable for such a long flight, but this is nothing new."
Ventajas: "I'd seen some poor reviews but found the flight to be just fine. Decent economy seats for such a long flight, good service, food, and entertainment options."
Ventajas: "The staff was friendly, plane wasn't crowded, food was above average"
Desventajas: "Limited movies and TV shows"
Ventajas: "Crew was tentative."
Desventajas: "No complaints."
Ventajas: "That the plane actually landed and picked us up. And it safely landed in Honolulu. Those were the only two positives."
Desventajas: "They left a guy behind on the island, they were delayed 5 days. They didn't seem to care they left us on the island for an extra 5 days. Fiji airways didn't try to get us off the island any sooner. Fiji airways had next to no communication about the situation. They used multiple different excuses for the delays. I'm never flying Fiji airways again."
Ventajas: "Service food were good"
Desventajas: "Plane broke down upon arrival. New plane. Had to be flown in from Fiji. Caused a full day delay in return travel."
Desventajas: "Long time to load luggage. 45 min late"
Ventajas: "Nothing stood out."
Desventajas: "Treated like a second tier customer. Rude flight attendants. Did I mention my flights we're delayed 3+ hrs and the plane's engine gave out. That happened. Very poor/mediocre airline. Oh and the seats are extremely uncomfortable. Everyone around was worthy of contempt."
Desventajas: "my seat, i am to big"
Ventajas: "The planes were clean. The flight attendants were mostly friendly."
Desventajas: "For an international flight, I would have expected to have a little more room even though I was in economy class. The food was OK. The limitations on checked baggage and carry-ons were not very good. 40 lbs for a checked bag, ok. But only one allowed. I've never had an airline, let alone international, that weighed my carry-on. All in all, it wasn't what I'd expect from an international flight."