El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew took great care of us."
Desventajas: "No complaints."
Desventajas: "Connection time at Narita is too long"
Ventajas: "Love everything"
Desventajas: "Better food"
Ventajas: "Crew was professional and friendly"
Desventajas: "Continuous improvement"
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
Desventajas: "Money return policy"
Ventajas: "Crew was attentive and informative of delays"
Desventajas: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Ventajas: "Crews were amazing."
Ventajas: "Easy boarding. Very nice crew."
Desventajas: "I was unlucky and got the corner rear seat that had no window. Glad it was a short flight!"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Privacy of window side seat"
Ventajas: "Pretty much everything"
Desventajas: "Please contact me immediately!"
Desventajas: "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"
Ventajas: "Service was excellent"
Desventajas: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
Ventajas: "Overall is good :)"
Ventajas: "Hands down Jal is the best airline japan has to offer!"
Desventajas: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Ventajas: "Premium economy is more worth that the price"
Ventajas: "JAL made travelling with a toddler easy and the flight attendants were incredibly helpful and courteous."
Ventajas: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Desventajas: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"
Desventajas: "Cancelled flight"
Ventajas: "Everything was excellent no complaints"
Ventajas: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Ventajas: "The staff are very friendly and accommodating. The food is superb. It doesn't seem like we had a long flight because of the great service."
Ventajas: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Ventajas: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ventajas: "Hostesses were very nice. Lot's of room in aisles."
Desventajas: "Food was okay. Not a great choice of movies."
Ventajas: "Quick local Flight. Left and arrived on time."
Ventajas: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Desventajas: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Ventajas: "The aircraft was excellent."
Desventajas: "The service could be bit more personal for a long 13 hour flight."
Ventajas: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."
Ventajas: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Ventajas: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
Ventajas: "Good service, good food. On time arrival. Comfortable seats. Great airline."
Ventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Desventajas: "No complaints!"
Desventajas: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Ventajas: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ventajas: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Desventajas: "nothing really"
Ventajas: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Desventajas: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Nice amenities, very efficient"
Ventajas: "Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome."
Desventajas: "The food was just ok."
Desventajas: "Seats are too small, uncomfortable. We had a 50 minute delay in departure."
Desventajas: "The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking."
Ventajas: "Professional and friendly staff amazing cabin crew and pilots"
Desventajas: "The inflight wifi was not working the snack was only a biscuit"
Desventajas: "More leg room and space between seats is needed."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Great seats on the 787 dreamliner"
Desventajas: "Have a choice of both sweet & savoury snacks onboard."
Desventajas: "Seats were awful."
Ventajas: "efficient, entertainment"
Ventajas: "Lovely staff and great food"
Desventajas: "There was no in-seat entertainment and we weren’t advised of this in advance"
Desventajas: "They all very much friendly staff and very helpful"
Ventajas: "Everything was fantastic!"
Ventajas: "The seat is narrow compare with other airlines."
Ventajas: "Crew very friendly and accommodating."
Ventajas: "On time flight ,no problems."
Desventajas: "All was fine."
Ventajas: "canin pressure and comfort level was excellent"
Desventajas: "screens from other seats are bright"
Ventajas: "Was traveling with my 1yr old and my in-laws. Crew could not have made it a more comfortable journey."
Ventajas: "Great service, very attentive with my 2.5yo toddler. Also the baby change rooms in the Business Lounge were some of the best I've ever used."
Desventajas: "We were booked for a connecting flight we could not possiblely have made given we had to go through customs, immigragion and baggage claim. We had to catch a later flight which was then delayed because none of the toilets worked."
Ventajas: "Cabin crew were helpful and updated us on connections in Melbourne (although they wouldn't have needed to do this if the flight hadn't have left late)."
Desventajas: "Flight was late and this was significant as I had a tight connection in Melbourne. There did not seem to be a good reason it was late as the aircraft was already at Launceston. They just towed it to the gate late! No announcements were made as to the lateness of the flight until the departure time had actually passed."
Desventajas: "Delayed sat kn tarmac coming and going. Paid for window seat and did not get it."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "I was very surprised that a short domestic flight offered a free drink and dinner service."
Desventajas: "My only fault was that they didn’t offer a non meat option on their selection."
Desventajas: "Nothing not to like"
Ventajas: "Pillows were comfy, seats reclined to a comfy position"
Ventajas: "Several genre and selections to choose from"
Desventajas: "The HBO selections were the same as 8 months ago"
Desventajas: "We did not make this flight"
Desventajas: "Way too cramp even for airplane standards. When food was served, it’d take at least 30 minutes for the flight attendants to collect rubbish, and since the seats are so small and I can’t keep the tray table open without pinching my spleen, it was really terrible. I paid extra for an aisle seat and was told there weren’t any."
Ventajas: "Friendly flight attendants"
Desventajas: "Leg room is tight in economy"
Ventajas: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Desventajas: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Ventajas: "Overall it was an excellent flight, delicious food, wonderful crew and flight mainly smooth."
Desventajas: "To get to the gate for boarding was like going from Terminal 2 to Terminal 7 too far for many people to walk and to eventually find when you are not familiar with the airport, thought for a minute Qantas had not paid their airport duties."
Desventajas: "breakfast service slow and comlcated"
Ventajas: "Excellent crew!"
Desventajas: "Room was quite cold."
Ventajas: "Crew was trying hard to make customers comfortable"
Desventajas: "Delay in departure, my seat was next to the “kitchen “, so I didn’t get any sleep due to to constant noise!"
Ventajas: "Crew, spacious seats and airplane."
Desventajas: "Plane was a bit old, like bathrooms."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Bathrooms were disgusting, plane was dirty"
Ventajas: "Everything. No complains"
Desventajas: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Ventajas: "Very accommodating for such a long flight."
Desventajas: "The entertainment system was down causing the plane to be delayed 70 min in an already 15 hour long flight."
Ventajas: "Surprised they served breakfast on short haul flight. Check in easy."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Nice aircraft and amenities."
Desventajas: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."
Ventajas: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."
Ventajas: "I love Qantas in general. I paid for exit row seats and it's worth the extra money."
Desventajas: "Food was ok but I've had better in Qantas."
Desventajas: "Lost a bag Charged for bags Made us check in our overhead bags-No quality carrier does that."
Ventajas: "Everything was fine. I have flown with Qantas many times, and it was same as usual"
Desventajas: "I had no problems"
Ventajas: "The crew were cheery, helpful and professional."
Desventajas: "In economy, space is an issue, still feels cramped"