Ventajas: "seat comfort"
Desventajas: "breakfast, coffee"
Desventajas: "Plane needed updated, looked old and some seats had to be fixed mid flight"
Desventajas: "The crew were great it was on time and overall fabulous"
Ventajas: "Crew very nice"
Desventajas: "So cramped"
Ventajas: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Desventajas: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Ventajas: "Nice crew, surprisingly fresh food."
Desventajas: "Very cramped seating."
Ventajas: "The crew was great and the seats were comfortable."
Desventajas: "If the seats reclined more, it would have been easier to sleep. The baby behind me would not stop screaming for 7 of the 15 hour flight. The flight was oversold so there was no where I could move. Even ear plugs didn’t help. Everyone was miserable."
Ventajas: "Staff were friendly"
Desventajas: "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "Food. They ran out of the fruit plate and the other was inedible."
Ventajas: "good privacy"
Desventajas: "business class bathroom queue in the morning was troublesome"
Ventajas: "The onboard crew was very nice and attentive."
Desventajas: "Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so."
Ventajas: "Food and entertainment were great. Enough space to be comfortable. Crew was nice and attentive."
Desventajas: "We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough."
Desventajas: "Boarding is very haphazard, not according to seat numbers, no pre boarding for small babies. Flight attendant spilled juice on me, very unprofessional."
Ventajas: "The food was decent"
Desventajas: "The entertainment system didn't work or was buggy for the entire flight and while we got an apology, we got no other compensation. Also, with 2 hours left in the flight, the flight attendants loudly woke everyone up in the plane and forcefully raised everyone's seats, even if they were asleep, so that they could serve breakfast to everyone. That was an incredibly rude awakening."
Ventajas: "Friendly, funny and personable staff. Make you feel very welcome."
Desventajas: "A couple of the stewards had really strong cologne."
Desventajas: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."
Ventajas: "Entertainment Options"
Desventajas: "Confusion in boarding"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Desventajas: "Our bags were put on the wrong belt and we didn't receive them for over an hour."
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "Check-in & flight staff were very pleasant."
Desventajas: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Ventajas: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Desventajas: "Seats too cramped and very difficult to get in and out of when the seats in front recline.” Dreadful mid flight snack."
Ventajas: "The salmon entree was top notch. Veggies cooked crisp too. Morning muffin was warm. All very yummy:) Wonderful smiling crew."
Desventajas: "The audio headphones had patchy reception. Needed to wiggle the wires."
Ventajas: "The person who took my wifes wheel char all te way to the gate"
Desventajas: "The agent cabin crew member who forgot to help us with our seaating"
Ventajas: "Excellent crew!"
Desventajas: "Room was quite cold."
Ventajas: "Service! Dinner was good, breakfast was a bit more hit and miss. Plane is quieter than most."
Desventajas: "Seats were like rocks. Business class, lay flat beds - even with the padded "sheet" they provide are abysmal. So much so that I cannot recommend the airline and will not fly them again."
Ventajas: "The entertainment is great and food is great. Some of the crew were grumpy but it is a lot of time for them."
Ventajas: "They made it tolerable, and made us feel comfrotable on this 13.5 hr flight."
Desventajas: "Noisy conversations of people waiting to use the toilet."
Ventajas: "Great services."
Desventajas: "When seat in front was pulled down for sleeping left little room for moving and was too squeezy and uncomfortable."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Desventajas: "2 hours late leaving"
Ventajas: "food and service"
Desventajas: "I'm 6'4"... no legroom in economy"
Ventajas: "Everything, the crew, the service, the amenities."
Desventajas: "Nothing to complain about, it was a great flight."
Ventajas: "Amazing crew and staff."
Desventajas: "No vegetetarian food option, seat 16f was soiled, fold down tray had sticky residue from previous flight(s)."
Ventajas: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Desventajas: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
Ventajas: "Great service. Perfect flight"
Desventajas: "Entertainment system was not working at my seat"
Ventajas: "Plane crew all ok"
Desventajas: "The staff at the check in desk was really really rude and mean. I went there because I was desparate due to my flight delay. I kept asking things because I was confused but she treated me so awful. SHE EVEN SAID “NO MORE QUESTION” and threw me away. Really Disrespectful."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Not told that pretty much the only in flight entertainment required downloading the qantas app"
Ventajas: "Great entertainment, food, and beverage service."
Ventajas: "Qantas service was certainly up to standard."
Desventajas: "The 747 we flew was older and noisy. Our trip to Sydney from LAX was aboard an Airbus A-380 ... much quieter, roomier, and equipped with the latest technology."
Ventajas: "Excellent service from crew with adequate concern for hydration of passengers. Food was very good for airline fare."
Desventajas: "Seat was not very comfortable and I was able to get much sleep on the 14 hr flight"
Ventajas: "I liked flying with Qantas, crew service was okay, food was okay, however, ticketing agents were very helpful during both departure and arrival."
Desventajas: "Crew was a little rude to cabin passengers, airline points didn't transfer well, and food was a little bland."