Desventajas: "Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund."
Ventajas: "I like ailes center seat it's easy to get in or out."
Desventajas: "Should have the option for reserved the seat not only priority travelers ."
Ventajas: "Crew and seats were good"
Desventajas: "Ordered vegan meal was terrible, hard to eat. Had to go with the regular meal instead to eat something, which was okay, but also not great."
Ventajas: "THE CREWS ARE VERY POLITE"
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Ventajas: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Desventajas: "Everything was good"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."
Desventajas: "During 14 hour flight, meals were served at the beginning and at the end which comes to 10 hours in between. Between the two meals, they offered a snack of banana or brownie. My wife and I were starving. Terrible!"
Ventajas: "Great Service, friendly staff, clean planes."
Desventajas: "Larger seats"
Desventajas: "Same above"
Ventajas: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Ventajas: "쾌적하고 승무원 서비스는 좋음"
Desventajas: "식사가 맛과질이 떨어진다 정성이없이.."
Ventajas: "Schedule."
Desventajas: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ventajas: "The crew are very good."
Desventajas: "Entertainment musically restricted."
Desventajas: "Excellent!"
Ventajas: "Plane was clean, staff very friendly"
Desventajas: "Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh"
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Desventajas: "The airplane was very old & the seats were not comfortable. For a 15+ hour flight, it was unpleasant."
Ventajas: "Excellent service"
Desventajas: "45"
Ventajas: "Everything was as good as it gets specially the crew"
Desventajas: "Very long flight....."
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "food selection & crew courtesy"
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "Most people sleep as this is a connection from other long flights."
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Desventajas: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ventajas: "Staff very helpful in every way."
Ventajas: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ventajas: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
Ventajas: "Great service overall . Crew was very nice."
Desventajas: "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Ventajas: "Crew service and wine"
Desventajas: "flight delayed 2.5 hours"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Excellent service and comfort, from start to finish"
Ventajas: "Power outlet under economy seats"
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ventajas: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Desventajas: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "Attentive service from flight staff 2 meal service each way in economy"
Desventajas: "Nothing"
Desventajas: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food"
Ventajas: "Smooth flight"
Desventajas: "Food"
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Ventajas: "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
Ventajas: "Flight was great. The service and kindness of flight attendants was the best I ever had."
Desventajas: "Really can't say there was anything I didn't like. Just going thru customs. Not very many friendly people to help with the process."
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "Service, leg room, entertaining system, food."
Ventajas: "New aircraft"
Desventajas: "The willingness to provide a better quality service by the entire cabin crew and improved food quality."
Ventajas: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Desventajas: "The food was not too attractive, better variety of main meals"
Ventajas: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Desventajas: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Desventajas: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Desventajas: "Nothing much"
Ventajas: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Desventajas: "Nothing significant!"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Desventajas: "Food was good but was not full compared to emirates."
Ventajas: "Crew was okay"
Desventajas: "Did not get the food I chose. Seats were not clean and clumsy"
Ventajas: "Average flight"
Desventajas: "Seats on this aircraft have very upright seats. Not very comfy"
Ventajas: "All crew members are very friendly and helpful, good service."
Desventajas: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."
Ventajas: "Friendly crew and spacious."
Desventajas: "Food could be better"
Ventajas: "Nothing."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Ventajas: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Desventajas: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "The service is exceptional!"
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Ventajas: "Singapore airline is amazing, great service and quality entertainment."
Desventajas: "None"
Desventajas: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ventajas: "Great experience"
Desventajas: "Seating arrangement was bad"
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Ventajas: "United miles."
Desventajas: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Desventajas: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Ventajas: "friendly staff top Service top Inflight"
Desventajas: "old aircraft, no usb or power point charging. choice of 5 movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Crew was overall friendly"
Desventajas: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ventajas: "Seats!!"
Desventajas: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "Neat & clean flight.good cabin crew members.good service."
Desventajas: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Desventajas: "Seats are tight and hard"
Desventajas: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Everything is suport wonderful"
Desventajas: "Price. it's better"
Ventajas: "It was safe, great staff and service! Entertainment was great and lots of options in food and beverage!"
Desventajas: "None"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Attentive Staff - Fabulous"
Ventajas: "Crew was outstanding"
Desventajas: "No sound on my entertainment system"
Desventajas: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Ventajas: "Entertainment and board WiFi excellent"
Desventajas: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."
Desventajas: "Breakfast was not tasty. Options could have been better."
Ventajas: "The crew was wonderful, very hospitable and friendly."
Desventajas: "The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs."
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Desventajas: "More leg room"
Ventajas: "Nothing."
Desventajas: "Not being scammed on bag charges."
Ventajas: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Desventajas: "Nothing. The flight was efficiently run and seats comfortable."
Ventajas: "New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft)."
Ventajas: "Upgrading to Skycoach giving extra leg room was well worth it."
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Desventajas: "Superb airline"
Ventajas: "Crew did a very good job"
Desventajas: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Desventajas: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Ventajas: "the staffs and the boarding experienve"
Desventajas: "Narrow Ailes make it difficult to board."
Desventajas: "That is didn’t happen until the next day"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Legroom"
Desventajas: "Late"
Ventajas: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Desventajas: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Ventajas: "Cabin crew was fantastic! Inflight experience was woderful."
Desventajas: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Ventajas: "Wonderful employees"
Ventajas: "Excelente todo!"
Ventajas: "Entertainment options were of great variety and easy to use"
Desventajas: "bummed I couldn't even opt in or purchase wifi. being sel-employed and having such long flight - its just a missed opportunity."
Ventajas: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Ventajas: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Ventajas: "Everything was ok."
Desventajas: "The Auckland airport is the closest I have ever been to burning in hell."
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Ventajas: "everything! Leg room, priority boarding even though we boarded close to last, snacks. That safe feeling :)"
Desventajas: "nothing!"
Desventajas: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Desventajas: "the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!"
Desventajas: "Just a bit cramped"
Ventajas: "Crew and entertainment good"
Desventajas: "More leg room"
Ventajas: "Entertainment was good, crew was nice, flight was very smooth"
Desventajas: "Took forever to take off, but not company fault"
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "everything"
Desventajas: "Nothing"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"
Ventajas: "seat crew food entertainment"
Desventajas: "no wifi"
Ventajas: "Everything comfy spacious seats row 8"
Desventajas: "Nothing"
Ventajas: "Everything FA even got our bags out while taxiing into gate"
Desventajas: "Nothing"
Ventajas: "Flight had gluten free meals. Crew was professional"
Desventajas: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Ventajas: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Desventajas: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Ventajas: "It was s safe flight."
Desventajas: "I didn't feel valued and appreciated. Poor options for complementary food service."
Ventajas: "Crew helpful, congenial."
Desventajas: "Anticipated more legroom based on seat chart diagram."
Desventajas: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Nothing really, seats were to close to each other and it was a painful flight for 20 hrs"
Desventajas: "Leg-space between seats specifically when the person in front of you reclines"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Desventajas: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Desventajas: "Better vegetarian food"
Desventajas: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."
Ventajas: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Crew was nice, attentive and very helpful"
Desventajas: "More leg room"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Ventajas: "Everything"
Desventajas: "Nothing"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Nothing amazing. Everything was okay and average."
Desventajas: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."
Desventajas: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"
Ventajas: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Desventajas: "Nothing to dislike."
Ventajas: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Desventajas: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Ventajas: "The 17hr flight went relatively quickly. Much faster than expected."
Desventajas: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Ventajas: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Terry was wonderful"
Desventajas: "N/A"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "All"
Desventajas: "None"
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Courteous, helpful and professional crew members."
Desventajas: "No internet service on long international flight. Boarding process for business class could be better."
Ventajas: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Desventajas: "Not one thing!!"
Desventajas: "No flexibility in flight changes"
Ventajas: "New plane. Decent legroom."
Desventajas: "Not enough food was served for a 16.5 hour flight."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Desventajas: "More leg room."
Desventajas: "Food was very poor. No snacks."
Desventajas: "Need a better food choice"
Ventajas: "flight was cancelled"
Desventajas: "almost missed my overseas connection"
Ventajas: "Entertainment choices good"
Desventajas: "Worst food offerings. Not enough food offerings for 10 hour plus flight. Poor entree quality for international flight."
Desventajas: "As expected"
Desventajas: "Headphones were terrible so I could barely hear anything on the entertainment. Made an 8 hour flight feel much longer."
Ventajas: "I liked the movie options and the constant attention with beverages and snacks"
Desventajas: "Everything was great!"
Ventajas: "Everything was great, easy going, aloha way."
Desventajas: "Nothing"
Ventajas: "Service was great"
Desventajas: "Turbulance"
Desventajas: "Flight was delayed, so never made it."
Desventajas: "There should have been movie/tv options that were free!"
Ventajas: "Pleasant accommodating flight attendants."
Desventajas: "The hot meal portion was too small. The sandwiches was tasteless."
Ventajas: "Professional, on-time, good overhead space, courteous staff!"
Ventajas: "Boarding was efficient. Flight attendants were helpful."
Desventajas: "20 minutes late on departure and arrival. Uncomfortable seats"
Ventajas: "I was able to charge my phone and the staff were very respectful and helpful."
Desventajas: "No WiFi for an 11+ hour flight... No vegetarian option for food."
Ventajas: "Staff is friendly. Planes are clean. Service is good"
Desventajas: "Flight was delayed due to mechanical issue. Thank"
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "All of the flight staff had wonderful customer service!"
Ventajas: "The new lie-flat seats are wonderful, the crew was truly wonderful, ipads, toiletries, all woderful - HNL to SYD was not only painless but pleasant from start to finish."
Desventajas: "As a vegan, I wish there was actually a meal I could eat. Very disappointing to have to bring my own food on the flight... Seriously. The crew could not have been more empathetic but they're not creating the menus. Come on Hawaiian - charge me more, just acknowledge we don't all eat meat, cheese and eggs."
Ventajas: "Tail wind"
Desventajas: "The crew professional."
Ventajas: "Service, on time, and food"
Desventajas: "Entertainment, my seat headphone jack didn't work."
Ventajas: "games on the monitor were fun to play. food was good and filled me up Attendants were all very nice ar the end of our flight, the attendant complimented my son and I for being very good passengers"
Desventajas: "The experience is all good."
Desventajas: "Awful to be delayed and stuck at the airport for over 12 hours for anytime especially on a holiday. I was and am livid!"
Ventajas: "free food"
Desventajas: "have to purchase ear phone and entertainment"
Ventajas: "Clean staff interior"
Desventajas: "Paying for entertainment"
Ventajas: "Really friendly flight attendants, and I so appreciate that they provide free meals!!"
Ventajas: "Served food, on time departure and arrival"
Desventajas: "Entertainment expensive"
Desventajas: "Our flight did not leave til 8, boarding was from 7:15-7:40, we arrive a little late, 7:19, but still makable and they would not let us put our bags on the plane. Where is this policy made clear for people? As far as we knew we still had 20 minutes. Our options were we could pay 700+ dollars per person to reroute our plane, or we could go to Hawaii without our stuff, which was just not within reason obviously."
Ventajas: "Waffle waffle waffle!"
Ventajas: "Lots of aloha, even at check in"
Desventajas: "Flights wasxan hour late- food was terrible- but they do serve food!!"
Ventajas: "Friendly and good service.."
Desventajas: "Not being able to enjoy flight with my huaband.."
Ventajas: "Agent at check-in was very friendly and efficient. Kudos."
Desventajas: "Could not check-in with mobile app (on iPhone)."
Ventajas: "I like the overall services that were provided to me going and returning , Hawaiian airline personnel are truly the greatest of the fleet. Mahalo"
Desventajas: "I miss the time when Hawaiian was the only airline that still offered inflight entertainment without charging their flyers."
Ventajas: "Getting off"
Desventajas: "Hot, bad food, uncomfortable seats."
Ventajas: "One small meal in 11 hours and no snacks offered. No bread rolls with the meal Everyone was hungry"
Ventajas: "I liked everything. The staff, the service, the menu, the food, the endless beverage"
Ventajas: "Worst hawaiian flight I have ever taken . Will not use them again ."
Ventajas: "New plane with slide seat when recline was excellent. Great storage overhead bin."
Desventajas: "They arrived at gate 34-38 area which was during the construction and passenger got lost after getting off the plane. There was wikiwiki bus shuttle to the inter island terminal but people without check in luggage lost about 30min at the airport. Hawaiian Airlines should work harder to be prompt on the arrival gate every time. Very unpredictable and inefficient."
Ventajas: "Not much. The crew members' smiles were nice. That's about it."
Desventajas: "So cold! I asked 4 times for the temperature to be adjusted. Each time the crew member said that the temp was adjusted, and it would be getting warmer. Let me be clear: IT NEVER GOT WARMER! Furthermore, Hawaiian Airlines had the nerve to charge econ seats $10 per blanket. Even for babies! And we even heard a toddler say, "Mom, it's sooooo cold!""
Ventajas: "Friendly team, efficient boarding, clean."
Desventajas: "No wifi. Charge for pillows, blankets, headphones."
Ventajas: "Everything"
Desventajas: "Why they don't give some free movies"
Ventajas: "Nice crew"
Desventajas: "Terrible food, cramped seats, entertainment system very hard to work, kept the plane too cold"
Ventajas: "Free meal"
Desventajas: "Too cold No free movies"
Ventajas: "I like the friendly people"
Desventajas: "Not much bad to say"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"