Ventajas: "Great crew and very good legroom."
Ventajas: "Food and professionalism, were excellent, had a good stress free experience."
Desventajas: "Had issues with unusual plane noise."
Ventajas: "Yes"
Desventajas: "Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it."
Desventajas: "Great service on Korean Air as always."
Ventajas: "Crew was friendly food was great, flight was safe."
Desventajas: "More room"
Ventajas: "good"
Desventajas: "nothing"
Ventajas: "Not much"
Desventajas: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
Ventajas: "The crew was awesome. They were attentive. The always said they were sorry as the went down the aisle with the cart. They made sure they didn’t disturb you while you were sleeping. The food was awesome. I can’t explain it you have to go on a trip with them and experience it."
Desventajas: "Seats could always be more comfortable."
Desventajas: "Need to improve the food qyality"
Desventajas: "Not too much, not enough."
Ventajas: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Desventajas: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Desventajas: "Missed connection at ICN due to flight delayed !!"
Ventajas: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Desventajas: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "We liked the food."
Desventajas: "Delayed flight. Limited choices of movies onboard."
Ventajas: "Friendly crew, good movie selection, USB port."
Ventajas: "Crew attended to my needs seriously and in a timely fashion."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "Attendants friendly, cabin clean"
Desventajas: "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "Great"
Desventajas: "Great"
Ventajas: "Big screen. Full soda cans. Not too cold. Space for legs"
Desventajas: "Excellent!"
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Ventajas: "Everything went well. Crew were helpful."
Desventajas: "There was no onboard entertainment system."
Ventajas: "First class on Korean long haul does not disappoint!"
Desventajas: "Nothing not to like"
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "I liked the fewer seats. Ready to get out of."
Desventajas: "Constant turbulence made going to the bathroom troublesome"
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
Desventajas: "I didn't like how cramped the seats are."
Ventajas: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Desventajas: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ventajas: "Very friendly crew and quick boarding process"
Desventajas: "Seat is a bit narrow,"
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I've flown all over the world and it literally was the best flight I've ever had."
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "Leg room was good"
Desventajas: "Too tight beside neighboring seats"
Ventajas: "Drinks"
Desventajas: "Trying to sleep"
Ventajas: "same as above"
Desventajas: "same as above"
Ventajas: "Arrival and departure crew got mix up with no chairs available."
Desventajas: "I would like them to organize for smooth procedure and no confusion to the passenger. Help and guide them for their travel and be safe at all times."
Ventajas: "The ladies all smiling and very very polite. Best airline I've flown on."
Desventajas: "I have no complaints."
Ventajas: "Since this was a connecting flight it was decent turbulence was more felt."
Desventajas: "None"
Ventajas: "Everything worked smoothly. Service and food were excellent. Boarding and disembarking was fast and easy. We had a tight connection but we made it as did our bags. This was truly excellent in every respect."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Ventajas: "Service, leg room, entertaining system, food."
Ventajas: "The plane was not full and it was a quiet flight. Time past quickly."
Desventajas: "Seats were not that comfortable and the meals could use some improvement."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Amazing crew! Great food service!!"
Desventajas: "Cleanliness of tray table"
Ventajas: "Very clean. Crew was very good. Food was for the most part fine."
Desventajas: "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Desventajas: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."
Ventajas: "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
Desventajas: "The food and the drink selection."
Ventajas: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Desventajas: "Not much"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Desventajas: "Movies and musics more variables from all over the world."
Ventajas: "Great planes, very clean toilets, very efficient and extremely polite crew."
Desventajas: "No paper towels in the bathroom"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The cabin crew was great in services"
Desventajas: "Priority not thought"
Ventajas: "Everything was just perfect"
Ventajas: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Desventajas: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."
Ventajas: "Excellent service."
Ventajas: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ventajas: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Desventajas: "Same repeating music"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Desventajas: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Ventajas: "Overall comfort was good"
Desventajas: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Ventajas: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"
Desventajas: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Ventajas: "Seats and service"
Desventajas: "No complaints"
Ventajas: "service from crew"
Desventajas: "chaotic boarding process/queue. connecting flight gate is quite a walk from 1 terminal to another (went down 3 floors of escalator ride and a distance tunnel walk - on a tight connection time (after a delayed departure/arrival)."
Desventajas: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Desventajas: "No opción de español"
Ventajas: "Staff was pleasant, food was good, decent movies overall."
Desventajas: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Desventajas: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Flight was good"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"
Ventajas: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Desventajas: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Ventajas: "Service and food"
Desventajas: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Ventajas: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Ventajas: "Polite attendants"
Desventajas: "small leg room......"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Desventajas: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I love ANA airlines ❤"
Ventajas: "Almost everthiny good job keep it up, excellent !"
Ventajas: "crew was awesome! Service was outstanding"
Desventajas: "a little warm on the plane. food was ordinary"
Ventajas: "Best service ever provided by an airline"
Ventajas: "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
Desventajas: "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."
Ventajas: "Great service, everyone was happy to do their job"
Ventajas: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Desventajas: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."
Ventajas: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Ventajas: "food , service"
Ventajas: "Crew very polite and friendly"
Desventajas: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Desventajas: "Raise the cabin temperature"
Desventajas: "On time would be better."
Ventajas: "Amazing crew, great seating area and tasty menu."
Ventajas: "The crew were excellent"
Desventajas: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Ventajas: "crew handled the tough crowd well, but were not extremely hospitable"
Desventajas: "food was disgusting"
Ventajas: "Crew , announcements were restful , not loud and blasting like some airlines"
Desventajas: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Ventajas: "I like all"
Desventajas: "Nothing"
Ventajas: "okayish"
Desventajas: "Delay could be complimented by faster speed"
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ventajas: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Desventajas: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Ventajas: "Seat was very comfortable, crew was very nice,"
Desventajas: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Ventajas: "This was the most comfortable business class mid haul flight I've ever taken."
Desventajas: "Absolutely nothing went wrong."
Desventajas: "2.5 hour delay"
Ventajas: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ventajas: "The attentiveness of the flight attendants and the new plane."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Desventajas: "Hostesses not so pleasant"
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "great crew service. my first time flying with singapore airlines. they delivered!"
Ventajas: "Everything"
Desventajas: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Ventajas: "All the crews were friendly and helpful!"
Desventajas: "I wanted to watch Hindi movies with subtitles..."
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Helpful crew. Full food service!"
Ventajas: "Staff are very friendly and good ."
Ventajas: "We started taxing 15 minutes before the departure time. This is great !"
Desventajas: "not much"
Ventajas: "Friendly staff."
Desventajas: "Kids' meal didn't have fruits. No cellphone charger."
Desventajas: "Headphones were not functioning properly"
Ventajas: "Great service and very friendly staff."
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "Customer service and food couldn't be better."
Ventajas: "Polite crew took good care of my needs"
Desventajas: "Food was really bad could do better . Movies were not as current but a good collection."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "old facilities"
Desventajas: "No room, seats too tight. So close, my neighbor spills over. Toilets too small."
Ventajas: "everything great, every time again"
Ventajas: "It was a standard flight"
Desventajas: "did not have my meal preference even though it was on the menu and being offered to others. Screen did not work to watch shows/movies. It was an outdated plane"
Ventajas: "The flight experience was pretty great overall.."
Desventajas: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Ventajas: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Desventajas: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ventajas: "Thanks once again for a comfortable flight homs"
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "The food. The nice crew members. The comfortability and service. The tech and entertainment available."
Ventajas: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Desventajas: "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Boarding its took along , food it's bad"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Ventajas: "Entertainment and boarding"
Desventajas: "Food"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Ventajas: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Desventajas: "The food. Hire a chef that knows how to make the food palatable."
Ventajas: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Desventajas: "Nothing"
Desventajas: "It was too cold in the plane."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Food was good, staff was excellent."
Desventajas: "Can't think of anything."
Ventajas: "Food was very good and plentiful"
Ventajas: "Good food, overall good service"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "For the most part the crew were very helpful."
Desventajas: "Food quality and quantity."
Desventajas: "Todo súper bien"
Ventajas: "Comfortable, on time"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Desventajas: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Professional courteous friendly and communicative"
Desventajas: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Ventajas: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Ventajas: "Crew was friendly."
Desventajas: "Catering not up-to the standard. Ran out of food. Seats too congested"
Ventajas: "The classy servieces in the plane..the plane it selfe is excellant"
Desventajas: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Desventajas: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
Ventajas: "Nice space on the seat!"
Desventajas: "Washroom could’ve been bigger"
Ventajas: "The seat was better than other airlines."
Desventajas: "The food options for vegetarians."
Ventajas: "Very great!"
Desventajas: "Very great time!"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Seat was ok. Service was timely"
Desventajas: "Excellent"
Ventajas: "The crew were good"
Desventajas: "Food is not good"
Ventajas: "We have now been on both TAIWAN based carriers in the past six months. CI aircraft interiors were more visually appealing- I remember BR being too dark..."
Desventajas: "The temperature fluctuations of the aircraft. This is really for all airlines, usually too hot upon boarding & too cold 3hrs in... Also, no coach class amenity kit. I think BR gave us "sleeping" face masks for a similar length trip..."
Ventajas: "Very standard flight overall, but was mostly impressed with how hard they worked to get me a veggie meal when it was not in the system. The staff was super accomodating and very friendly. I had read a lot of things about them losing bags, so I was nervous. Mine came through very quickly from Hong Kong to Tokyo, and I had a stop in between."
Desventajas: "Flight was delayed and it was not mentioned until past boarding time."
Desventajas: "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."
Ventajas: "They just seem fake friendly. Be nice if they also were more lenient on carry on luggage. Very unreasonable making the start of vacation stressful moving stuff from our carry on to other luggage over 1 kg. It was obnoxious. They had another scale at the gate which was over the top obnoxious. I felt like we were a burden to the airline rather than a guest."
Desventajas: "They need to treat people as a guest rather than a hastle. Super annoying bag check and staff and crew in plane were just ok. Whatever happen to being a guest"
Ventajas: "Flight quicker than I thought... Which we loved"
Desventajas: "Custom exit procedures"
Ventajas: "Very clean and on time"
Desventajas: "Legroom was tight. Much less than the sfo/Tiapie leg"
Desventajas: "Appreciate blankets and pillows provided as well as complimentary wine"
Ventajas: "Everything, the service, the food, the disposable toothbrushes & toothpaste in the bathrooms, I’ll always fly China Air going to Asia from now on, they are awesome!"
Ventajas: "Boarding was organized by zones. Pretty smooth and quick."
Desventajas: "Having to checkin a carry on that was supposedly bulky when a) many people had backpacks at the same time as a hard case carry-on and b) this was the same carryon my son had on the outbound. Supposedly, FAA is more strict going into the US. The supervisors in the Manila-Taipei (10:45AM Jan 3, CI702) were very petty and inconsistent. The laptop backpack and carryon bag were already weighed and they demanded to re-weigh them."
Ventajas: "Flight was not full. Airlines assigned seats pretty spread out from one another; gave you more space. Good meals and service."
Desventajas: "Nothing that wasn't out of anyone's control."
Ventajas: "Excellent condition of Aircraft"
Desventajas: "Nothing"
Ventajas: "Flight was fully booked and we had a tight connection, but everything went smoothly."
Desventajas: "Food selection could better. Also hotter (warmed Or cooked more)"
Ventajas: "I like entertainment on the china airlines flight,"
Desventajas: "Entertainment selection movies could be expanded."
Ventajas: "I loved the entertainment and seats!"
Desventajas: "Staff was polite but a bit cold. Good food but not much variety. No non meat option."
Ventajas: "Nice flight crew"
Desventajas: "Food"
Ventajas: "well organized boarding. Crew communicated with passengers. Seat was very good. On time, even little early."
Desventajas: "I DIDNT GET BORDING PASSES FOT THE ENTIRE ITINERARY. THE TWO REMAINING FLIGHTS WERE INVISIBLE SO NO BORDING PASSES AND NO SEATS. THIS LED TO VERY UNLEASANT EXPERIENCE FOR THE REST OF THE FLIGHT."
Ventajas: "The food, the plane."
Desventajas: "Was delayed twice from Ho chi Minh city to Taipei and from Taipei to New York. I didn't miss the flight though"
Ventajas: "Crew are courteous and efficient and food was good"
Desventajas: "Check isn't organized at all"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "The airline attendants were very friendly."
Desventajas: "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"
Ventajas: "My emergency row seat"
Desventajas: "The food was iffy, but w/e"
Ventajas: "For economy class the seats were not cramped and had some space to them."
Desventajas: "Lack of selection for food."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Good staff got there on time"
Ventajas: "Overall staff was pleasant. Food was ok. Leg room was pretty tight. For a short 3 hour flight it was bearable."
Ventajas: "The crew on ground and inflight all display the same attention to details professionalism and courtesy. Inflight food is the best, truly first rate."
Ventajas: "Crew was very helpful and polite. Food is decent for an airline."
Desventajas: "Seat size is VERY small."
Ventajas: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Desventajas: "Nothing."
Ventajas: "Entertainment like new movies are great to watch"
Desventajas: "Crew must be aware that some passengers only speak & understand English."
Ventajas: "comfortable seating and up to date entertainment."
Desventajas: "Food was not that good."
Ventajas: "Crew worked diligently."
Desventajas: "Couldn't check in online. Was within the 24 hours check in time."
Desventajas: "Chose western style dish, not very good."
Ventajas: "Crew changed my seat after finding out my chair was broken"
Desventajas: "my chair was broken and wouldn't lean back. i felt really thirsty a lot of the plane ride"
Ventajas: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Desventajas: "The seats could have been a little more comfortable but it wasn't unbearable."
Ventajas: "Really overall great flight for 13 hours on a plane. It did take 45 minutes to get to gate after landing but still a good experience. Flight crew really good job, good food, entertainment helped pass the time."
Desventajas: "I couldn't get assigned seat options out of Ho Chi Minh."
Ventajas: "Flight landing delayed 30min, cutting into transfer time. China Airlines was amazing in making sure I didn't miss it. They moved me up towards the front of the plane and had personnel at jetway to escort me through baggage claim and customs. Thank you for the great customer service!"
Ventajas: "New aircraft was very nice. Clean, staff were friendly"
Desventajas: "Hardly any water offered throughout the flight. When asked for more, was given tiny cup with 3 sips. Dehydrated! The food was very bad. . A vegetarian option would be a good idea. Also snacks were not offered more than once on the 13 hour flight."
Desventajas: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"
Ventajas: "The staff was incredible ... So thoughtful & thorough! Great TV, movie & game selection."
Desventajas: "During parts of the flights I was positively freezing! Otherwise, all was great."
Ventajas: "Crews were good."
Desventajas: "Delay for almost two hours."
Ventajas: "The entertainment system had some interesting stuff that I wanted to watch."
Desventajas: "Cabin food and beverage service was weak. The walk around offering coffee and tea, but I didn't once see a fully-laden beverage cart with a full selection. Boarding was also slow, with one giant, slow-moving line to the gate. It's an A330, there's a lot of people on it. It'd be better to organize the boarding process a bit better. May only check in 2 hours before the flight. I'm always early, I want to check in earlier. Also Kaohsiung airport's international terminal is awful. Designer handbags galore, but I can't even buy a bag of chips to munch on? Should I eat a handbag?"