Encuentra vuelos baratos de Aeropuerto de Newark-Liberty a Kigali Intl

Ventajas: "Todo mal"
Desventajas: "Cancelaron el vuelo anterior y perdí este. Un desastre de atención"

Desventajas: "Cancelaron el vuelo 15 minutos antes de embarcar. 2 horas para rebooking. 2 horas para que enviaran un autobus para llevarnos a un hotel. 2 horas esperando en el bus. Decidí quedarme en el aerpuerto esperando el nuevo vielo ( 6 HORAS). NUNCA MAS CON TURKISH AIRLINES"

Ventajas: "Trato excelente, buen servicio en cada aerolínea. Cubrieron mi alimentación y no tuve retraso alguno. Los 3 vuelos conectaron bien."

Ventajas: "La tripulacin fue amable. Los asientos comodos. El servicio de comida fue bueno!"

Desventajas: "No atrase los vuelos y personal más competentes, mejor preparados y más amables. Hicieron todo lo más lento posible! Una vergüenza"

Ventajas: "La puntualidad"

Ventajas: "La comida, puntualidad, atención del personal"
Desventajas: "Todo estuvo bien"

Ventajas: "Same as the San Francisco to Istanbul leg. Great experience, just the effect of the flight delays and missing my connection."
Desventajas: "Better communication and assistance with luggage. I was told that my bags would automatically migrate to my new flight the next day, but they didn’t make it, and I am now in the process of finding them."

Ventajas: "El entretenimiento de a bordo"

Ventajas: "Flight was on time"
Desventajas: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"

Ventajas: "great food, nice staff, and on time"

Desventajas: "Tripulacion poco cordial. Comida mediocre"

Ventajas: "El entretenimiento"
Desventajas: "Las butacas son cada vez más chicas y el espacio entre asientos es una broma"

Ventajas: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Ventajas: "fantastic food test"
Desventajas: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."

Ventajas: "Aeronave moderna"
Desventajas: "Falta de comunicación para embarque Demora para embarque Demora para salida del vuelo Desorganización en asignación de asientos de otros pasajeros lo que causó discusiones Tripulación podría hacer resuelto ágilmente para evitar molestos a los demás pasajeros Falta de cordialidad de la tripulación al mediar y buscar resolver el conflicto que ellos mismos generaron Cambiando a una persona de asiento y ocupando el de alquien más que no quería cederlo"

Ventajas: "Me gustó que los espacios de los sillones, están a una distancia prudente del siguiente pasajero, porque hay aviones que están muy pegados."
Desventajas: "Apreciaría recibir en el correo información o recordatorio para el check in"

Ventajas: "Cuando estaba abordando la señorita que chequea los boletos me empezó a preguntar que donde había estado antes que si tenia boleto de vuelta que le enseñara y que yo sepa ella no es de migración me hizo esperar me abordó se último y nunca me entere cual fue el problema es una pésima actitud de la empleada de la aerolínea"
Desventajas: "Deben mejorar el abordaje"

Desventajas: "Mejorar limpieza en las mesas del avión."

Desventajas: "Aún estoy en Estambul esperando 24h a mi vuelo porque perdí mi conexión por el retraso en Buenos Aires"

Ventajas: "El vuelo tuvo que regresar a Buenos Aires por mal tiempo después de 2 horas volando. A pesar de pedir que me desembarcaran en Buenos Aires porque sabía que iba a perder mi conexión en Estambul a colombo no quisieron. Tuve que continuar viaje y ahora estoy esperando 24 h en Estambul al próximo vuelo a colombo. Inaceptable"
Desventajas: "La tripulación es muy brusca, no informan y tratan mal a los pasajeros. La línea aérea no intentó ganar tiempo para facilitar a los pasajeros que pudieran hacer sus conexiones. Horrible"

Ventajas: "Ninguna voluntad de informar ni de apoyar a quienes íbamos a perder nuestra conexión"
Desventajas: "La televisión no funcionaba bien. La opción de comida se terminó rápido y no llegó atrás. El asiento estaba roto y no podía reclinarse. Todo mal"

Ventajas: "Food personnel"

Ventajas: "Fue largo, poco más de 13hrs pero en general muy bien. Muy satisfecho con Kayak y con Turkish Airlines."

Ventajas: "Loved the entertainment options!"
Desventajas: "The crew seemed to be pretty busy"

Ventajas: "Crew were so patient"
Desventajas: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"

Ventajas: "Hasta te dan un set personal con medias de descanso, pantuflas y antifaz. Inmejorable"
Desventajas: "Excelente"

Ventajas: "Food was decent and the crew was great."
Desventajas: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."

Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing!"

Ventajas: "Good comfort, on time and the food was plenty and delicious! Even in a 1 hour flight they gave us lunch!"
Desventajas: "Nothing"

Ventajas: "A lot of great movie options. Food was good."
Desventajas: "There no knee space. There no spaces between the seats. We were packed in like sardines. It was very uncomforable"

Ventajas: "Ok el vuelo"
Desventajas: "Poco espacio para estirar las piernas a comparación de otras aerolíneas"

Ventajas: "Food"
Desventajas: "Good food"

Ventajas: "The food was good and the staff were nice"
Desventajas: "The seats are very small and extremely discomfort for overseas flight"

Ventajas: "On time"
Desventajas: "I was not given my checked into aisle seat of 6C, instead I received a window seat of 10A"

Ventajas: "Very efficient flight, quick and handy. No extra details, but have to say the breakfast they served was excellent. Probably the best I have had on such short 1hr flight."
Desventajas: "No personal entertainment set, but on such short flight that was not a big problem. Everything else about the seat was good, and a lot of passengers fell asleep comfortably."

Desventajas: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"

Ventajas: "had a medical emergency mid flight and the crew was fantastic and accommodating."

Ventajas: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Desventajas: "That I accidentally left my sweatshirt :("

Ventajas: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Desventajas: "Some flight attendants were impatient/looked unhappy."

Ventajas: "The food was great; the service impeccable!"

Ventajas: "Everything was great. Service. Very comfortable. The staff was great"
Desventajas: "N/A"

Ventajas: "Pase al menos por 8 revisiónes de pasaporte y maletas, me tocó un asiento en medio de dos señores, pedí cambio y no me lo dieron, 14 horas terribles pase en ese vuelo"

Ventajas: "Salida a tiempo"

Ventajas: "El servicio salida a tiempo"

Ventajas: "El avión muy bonito y cómodo, la comida muy rica"
Desventajas: "Las azafatas, no eran suficientes y tenía que esperar mucho para que me sirvieran agua y se les olvidaba"

Ventajas: "Cambie de un avión muy grande con pantalla de tv individual a uno más pequeño con lo cual la percepción de comodidad es menor.pero en general bien"

Ventajas: "Muy buena atención y muy puntual...gracias"
Desventajas: "Comida"

Ventajas: "Crew."
Desventajas: "Too many ads and promotional messages, not letting to use entertainment system much."

Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"

Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"

Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"

Desventajas: "Dar almohadas"

Ventajas: "Muy buen servicio"
Desventajas: "La comida"

Ventajas: "Boarding went well."
Desventajas: "Crew could be more attentive. They avoided passengers most of the time."

Ventajas: "todos muy amables"

Ventajas: "Lo rápido k viaje y el excelente servicio gracias"

Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"

Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"

Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"

Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."

Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"

Ventajas: "Helpful crew. Arrived early."
Desventajas: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."

Desventajas: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."

Desventajas: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."

Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."

Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"

Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."

Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"

Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."

Ventajas: "Awesome"

Ventajas: "Las películas"
Desventajas: "Los snack"

Desventajas: "Issues with connecting flights so had to sit in different place, seat was broken"

Desventajas: "Todo perfecto"

Desventajas: "Por poco pierdo la conexión."

Desventajas: "the flight was delayed and so I missed my train home"

Ventajas: "Amazing service from crew"

Desventajas: "Estuvo bien"

Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."

Ventajas: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Desventajas: "N/A"

Ventajas: "Crew was very kind and entertainment was good when available"
Desventajas: "WiFi in all flights"

Ventajas: "Tripulación Excelente atención."

Ventajas: "Friendly crew."
Desventajas: "Tight plane and late!"

Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."

Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."

Ventajas: "Yeah...spacious leg rooms."
Desventajas: "Too bumpy landing at Jackson."

Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"

Ventajas: "Amazing crew & comfortable seats."

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"

Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"

Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."

Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"

Ventajas: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Desventajas: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"

Ventajas: "Todo"

Desventajas: "To many screaming kids"

Ventajas: "Nothing"
Desventajas: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"

Ventajas: "Boarding was quick Flight experience was good"
Desventajas: "Leg space was less Take off got delayed"

Ventajas: "Landed safely."
Desventajas: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."

Ventajas: "I liked how generous they were with food and drinks"
Desventajas: "Free WiFi could have made the flight a lot better"

Ventajas: "Asientos cómodos"
Desventajas: "Mejor comida"

Ventajas: "Salimos a tiempo . El business es muy confortable"
Desventajas: "La comida horrible . No se limpian los baños"

Desventajas: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Ventajas: "La tripulación muy gentil"
Desventajas: "Nada"

Ventajas: "el vuelo se ha cancelado y no nos han dado explicaciones"

Ventajas: "Todo"
Desventajas: "Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco"

Ventajas: "The crews were pretty great!"
Desventajas: "The regulating of the temperature."

Ventajas: "The crew tried to be helpful but were equally frustrated with the ground crew."
Desventajas: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Desventajas: "No todas las películas tienen subtítulos."

Ventajas: "En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min."
Desventajas: "Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción."

Ventajas: "La tripulación"
Desventajas: "No sé"

Ventajas: "Food was great, enjoyed watching videos, staff very profession and friendly."
Desventajas: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Desventajas: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Ventajas: "Comfortable seat, great crew."
Desventajas: "Flight delayed, no USB port and no entertainment"

Ventajas: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Desventajas: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."

Desventajas: "Not being 1 hour late"

Ventajas: "La atención estupenda"
Desventajas: "Los asientos un poco más declinables"

Ventajas: "La atención de la tripulación"

Ventajas: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Desventajas: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Ventajas: "Friendly crew"
Desventajas: "KLM lost one piece of my luggage"

Ventajas: "La atención fue muy buena"
Desventajas: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"

Ventajas: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Desventajas: "Everything was very good."

Ventajas: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Desventajas: "Muy bueno"

Desventajas: "Todo bien"

Ventajas: "Good for both."
Desventajas: "Bigger seats."

Ventajas: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"

Ventajas: "My seat"
Desventajas: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Ventajas: "muy mala atencion al cliente"

Ventajas: "Seating is tight. The crew was great !"
Desventajas: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Ventajas: "El.asiento y las peliculas eran buenas!."

Ventajas: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Ventajas: "La comodidad, comida y variedad de peliculas!"

Desventajas: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Ventajas: "KLM perfecto todo muchas gracias"
Desventajas: "Pegasus retrasó su vuelo en stambul y tuve que realizar todo el procedimiento nuevamente"

Ventajas: "Fue un vuelo cómodo y muy sencillo de realizar."
Desventajas: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."

Ventajas: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Desventajas: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."

Ventajas: "Amabilidad personal vuelo. Amplitud asientos."
Desventajas: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."

Ventajas: "Nice crew pilot food and beverage"
Desventajas: "No wifi"

Ventajas: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Desventajas: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Ventajas: "Crew where awesone and the choice of entertainment was fantastic"
Desventajas: "Seats way to close together"

Desventajas: "Avión viejo y sin poder cargar usb"

Desventajas: "Our lougage did not arrive"

Ventajas: "The crew was efficient. Flight left on time. Food and wine served."
Desventajas: "No entertainment."

Ventajas: "Comida, servicio, Condiciones durante el vuelo"
Desventajas: "Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo"

Ventajas: "La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea"

Ventajas: "El vuelo fue operado por Aeroflot, salió muy puntual, incluso unos minutos antes, el servicio en vuelo, el entretenimiento y las sillas son muy buenas, me gusto volar con Aeroflot."

Ventajas: "I slept pretty much the whole time"

Ventajas: "Great food"
Desventajas: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Desventajas: "Todo muy bien!"

Desventajas: "Nothing else. All was well"

Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"

Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"

Ventajas: "I like that it’s a direct flight from Newark to Lomé I like that it’s cheaper than over airlines I like that it’s a late flight: it allows out of state passengers to catch the flight without having to stay overnight in NY"
Desventajas: "Some crew members are unfriendly The toilets are always smelly and dirty. The floor stick with pee. Pee all over the toilets seats. Unsanitary especially when you are traveling with a child or an elderly. The TVs touch screens do not work The volume of the crew is too high"

Desventajas: "They know better than me"

Desventajas: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Desventajas: "Customer service need more improvement they should know how to handle things . Just be courteous is. More than enough"

Ventajas: "No problems"

Ventajas: "I appreciated the amount of movies offered as well as its variety. I also liked how often they brought drinks and snacks. The airline crew was very helpful to passengers."

Ventajas: "Amazing crew!"

Ventajas: "Excellent crews"

Ventajas: "The food was good, seats were quite comfortable and the crew was awesome"
Desventajas: "The entertainment was not that great"

Ventajas: "crammed seats, meh food first experience with ethiopian, wasn't great"

Ventajas: "on time"
Desventajas: "they woke me up in the middle of the night to give me food.."

Desventajas: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"

Ventajas: "The staff was nice and helpful"
Desventajas: "We were so extremely delayed"

Ventajas: "Flight and crew"
Desventajas: "Food and inflight entertainment"

Ventajas: "so good and comfortable"
Desventajas: "the plane was old though."

Ventajas: "The boarding was superb."
Desventajas: "The food is ma ma!"

Ventajas: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Desventajas: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."

Desventajas: "Old flight - equipments were not in order like the handrest was broken, TV’s were broken and not functioning, touch screens failed to react to touch, signs on buttons at the handrest were smudged. 3 out of 6 washrooms in Economy class were not working. At one instance I was locked in the washroom as the door was not opening from inside, until I had to call the attendant. Entertainment options were limited. Food was below average. In one of my meals I got opened and melted butter. Cabin crew was not responding to the calls when I needed water. I finally got it after ringing 4 bells and 45 minutes. Overall, a terrible experience and would not choose to fly with Ethiopian again."

Ventajas: "Helpful crew."

Ventajas: "Everything was great."
Desventajas: "Nothing"

Ventajas: "Ethiopian Airlines it great."
Desventajas: "Nothing"

Ventajas: "The plane was spacious"
Desventajas: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Desventajas: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"

Ventajas: "Plane was spacious and flight crew were nice"
Desventajas: "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"

Ventajas: "NOTHING"
Desventajas: "The experience from the airport to the plane to Lome was beyond troubling. If ever you are flying internationally from NYC, never fly from Newark New Jersey. Nevertheless, upon boarding the Ethiopian Airline flight to Lome that was supposed to depart at 9:15 pm, the courtesy of the flight attendants was a bit mundane. My mother and I sat on the plane for about an hour after the time of the depart before inquiring why we have no moved and the doors were closed. The flight attendant responded with, "We shall be moving shortly." The air conditioner was barely on. My mother is battling stage 3 Cancer and is an older woman so, I feared for the safety of her health in such a condition. About 30 minutes passed, and we inquired again. This time with a different flight attendant and she said she just did not know what was going on. Other people on the plane began to panic in a sense as well because like my mother and I, they too had a connecting flight to catch. The pilot did not inform the passengers of what was occurring. So, at this point, all passengers on flight ET509 had been sitting on the plane for an hour and a half. By the time we were sitting on the plane for 2 HOURS with the doors closed the pilot finally informed us that they were waiting for some paperwork. He did not apologize or give more information as to why we were sitting on the plane so long, with practically no AC, and weren't informed about when we would be pulling off. About 10 minutes later, the plane began backing up while people were still standing because they were restless with the wait especially when we had a 10-hour flight ahead of us. The pilot then got on the loudspeaker stating that we will be pulling in the air shortly and for the flight attendants to be seated. The pilot did not apologize for the inconvenience or state how long the flight would be or what time we would land in Lome, Togo. Once we were in the air, there were many safety hazards administered by both the crew and pilot. The seat belt safety information was not given, the exit areas in case of emergency were not discussed, what to do in case of an emergency, where certain equipment would be in case of illness or an emergency, and we were still not informed about the cause of the 2 hours and 15-minute delay. My mother and I consistently checked the flight tracker and it did not show the duration of our flight, our location while flying, no flight information was displayed and as hard working paying passengers we should have had all of the information and not have to continuously ask to get a slight answer. Also, I am a vegan and they did not have food for me. But there was a flight attendant who gave me extra fruit which I greatly appreciated. The flight coming back to Newark was decent, going was the major issue. I pray we are accommodated for these great inconveniences. Because to have spent almost $3,000 and receive this type of treatment is both saddening and disturbing to me."

Desventajas: "The lateness. Very bad. 2h45min late, unbelievable. And also the airhostesses services are very poor. I have to claim more time before they give me water for my food."

Ventajas: "Debe mejorar la comida y el entrenamiento"

Ventajas: "Debe mejorar la comida y el entretenimiento"

Ventajas: "Food was pretty good. Flight attendants were very nice, however they didn’t do too much on a screaming baby that wouldn’t shut up the entire flight."
Desventajas: "Late take off from Newark led to us almost missing our connections to Johannesburg. We were moving like sheep herded to buses. Seemed very unorganized. The inflight entertainment was very basic compared to other star alliance flights in the states. Can’t understand the pilots very well when they spoke English. P"

Ventajas: "The standarts (equal to african standarts of course)"
Desventajas: "Long wait with no care for. At least a place to rest. They changed our seats with no reason"

Ventajas: "Boeing 737 - 800 us great"
Desventajas: "Waiting room at Gate 1B"

Ventajas: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Desventajas: "Everything."

Ventajas: "The flight attendants."
Desventajas: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."

Desventajas: "flight got delayed"

Ventajas: "Also great experience"

Ventajas: "Children running up and down isles screaming while I was trying to rest. I had to go to the rear of the plane to ask the stewardess to bring it to a stop. They should have stopped it BEFORE I had to ask them to stop it."

Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."

Ventajas: "Everything including crew members ."

Desventajas: "We were delayed for 30 minutes, then for one hour, then they announced a delay for 3 hours. They changed the gate twice and the staff was not communicating what is happening and when we are supposed to board. Also, they did not add my miles for my connecting flight."

Ventajas: "Great service! Friendly and on time!"
Desventajas: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"

Ventajas: "It is ok the flight"
Desventajas: "No comment"

Desventajas: "The flight schedule was changed and despite contacting Ethiopian multiple times, they did not comprehend the problem. I was scheduled from Dar to Blantyre to Lilongwe then to Blantyre AGAIN, my obvious final destination. Luckily the crew at Malawian Airlines allowed me off the plane early and edited my booking for the return journey efficiently and easily."

Ventajas: "The flight was ok, left late but didn't impact our arrival time."
Desventajas: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."

Ventajas: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Desventajas: "."

Ventajas: "The guy I was sitting next to."

Desventajas: "The food is terrible."

Ventajas: "thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)"
Desventajas: "there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !"

Ventajas: "TODO"

Ventajas: "I liked the (free) upgrade to Premium Economy."
Desventajas: "Food was ok but I recommend including a small salad with dinner."

Ventajas: "Punctuality and professionalisms were at the best"
Desventajas: "All ok"

Ventajas: "El viaje. El despegue y el aterrizaje ni se han sentido."
Desventajas: "La puntualidad."

Ventajas: "Pretty much nothing"
Desventajas: "A sealed blanket and a better customer service"

Ventajas: "More space that on competitors."
Desventajas: "The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it."

Ventajas: "Crew was very pleasant and attentive."
Desventajas: "The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure."

Ventajas: "Brussels airlines business class seats were the most comfortable I have sat in."
Desventajas: "The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room."

Ventajas: "Nothing, they cancelled my flight and rebooked me to another city"
Desventajas: "Everything. I had to buy 2 new tickets because they cancelled my flight"

Ventajas: "Regular"
Desventajas: "No cancelar aviones"

Desventajas: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."

Ventajas: "Ningún problema. Todo correcto y agradable. Genial"

Ventajas: "After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again."

Ventajas: "Nothing"
Desventajas: "Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again."

Desventajas: "Not particularly airline crew Limited movie choices Chaotic check-in"

Ventajas: "Una hora de retraso y todavía estoy dando vueltas en la pista de aterrizaje"

Desventajas: "no lo tomé porque me lo cambiaron"

Desventajas: "retrasaron mi vuelo, lo cambiaron por otro con una escala adicional y perdieron mi maleta"

Desventajas: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."

Ventajas: "While the flight left late, the service on board was good as was the comfort provided. Staff friendly. I actually was pleasantly surprised overall given a long past experience on the old SABENA."
Desventajas: "None, overall a decent transatlantic flight without any problems."

Ventajas: "Everything"

Ventajas: "El trato del personal fue excelente"
Desventajas: "La útima fila del avión decorado con el diseño de Tomorowland no se reclina ni tiene ventanilla"

Desventajas: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."

Ventajas: "It actually tasted great!"
Desventajas: "Movie selection was weak."

Ventajas: "El personal no fue atento. El avión salió tcon una hora de retraso"
Desventajas: "El sistema de entrenamiento funciona mal"

Ventajas: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Desventajas: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Ventajas: "Nothing"
Desventajas: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Ventajas: "Un vuelo económico sin mayores expectativas. Aunque se estipulaba snack al hacer la reserva no se especifica que es de pago y no incluido como se interpreta."
Desventajas: "Es de pago y caro salvo en business y flex and go"

Ventajas: "flight arrived safely"
Desventajas: "everything else. Tegel is a mess, but also this Brussels Air / Lufthansa flight was tightly packed with absolutely no service for anyone not in the first 12 rows of the plane - more than half did not even get a drop of water"

Ventajas: "Nothing"
Desventajas: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."

Ventajas: "Forgot they were on 24 hour time. Maybe send an alert about that."

Ventajas: "Mi única queja es el tamaño de los asientos. Por lo demás, todo de 10!!!"

Ventajas: "Personal amable y vuelo muy tranquilo"
Desventajas: "No hubo espacio para el equipaje de mano"

Ventajas: "Buena información de las conexiones"
Desventajas: "El vueli salio tarde, no me querian dejar subir mi equipaje de mano. Les daba igual que no pudiera organizarme con lo que llevaba dentro que era fragil"

Ventajas: "Todo normal"
Desventajas: "Todi el servicio era de pago"

Ventajas: "The crew members were kind and friendly and went the extra mile to be helpful."
Desventajas: "The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). The screen wasn't clear. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. The wi-fi was not strong. I typically like food on an airplane, but this food was not something to be enjoyed. I hope to not fly Brussels Airlines/United again. I'll stick with British Airways and American."

Ventajas: "Flight crew was great, service was excellent."
Desventajas: "Flight was very cold."

Ventajas: "They were on time"
Desventajas: "TINIEST toilet EVER. Couldn't even turn around to wash my hands (and I am quite tiny myself) or look in the mirror...which for some reason is not well placed. Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."

Ventajas: "Personnel is usually nice. The personnel at the counter was particularly helpful."
Desventajas: "Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."

Ventajas: "Keep working as this and we always travel with you.Thanks"
Desventajas: "N/A"

Ventajas: "The seats were great, we were seated in an exit row, so loads of legroom, we are tall so this is very important. Crew was very friendly and helpful."
Desventajas: "No fault of the airlines, but I was seated next to a very large family with little kids and a baby. I'm usually pretty tolerant, but the back of my seat was kicked for 8 hours and the kids kept running right in front of me causing me to constantly move my legs. Ugh. Food was ok, nothing special, it edible."

Desventajas: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"

Desventajas: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"

Ventajas: "Great l! The food was good, landing was smooth and seats comfortable. Entertainment options were ok but could be better. Overall I enjoyed my experience and would love to fly with Brussels airlines again."

Desventajas: "They didn't board me. The airport closes. An I need avisa ti get out. No body mention that to me!!"

Ventajas: "It was a smooth flight."
Desventajas: "Choice of food"

Ventajas: "Crew was ok"
Desventajas: "Impossible to check in online if you have a visa. Avoid at all costs seats in row 15. The first row in coach has 3 seats and be row behind has 4 meaning that you are 4 people sharing 3 screens and seat pockets. No room to put your legs under the seat in front of you because they are not aligned with the seats in front. I fly all the time and have never seen this. I am short and has absolutely no room for myself or even my iPad and headphones. Horrible experience. Never flying with Brussels airlines on a transatlantic again!"

Ventajas: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Desventajas: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."

Ventajas: "The flight attendant was friendly."
Desventajas: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."