El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Great seat, cabin crew was fine."
Desventajas: "Too much confusion trying to just find a shower in the lounge"
Ventajas: "Punctual and direct flight NRT-BOS. Time-efficient."
Desventajas: "Kiosk, bag service, One World Integration"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Desventajas: "More movie selections"
Ventajas: "Staff are the best of all airlines I have been in."
Ventajas: "Service was excellent and seats were comfortable."
Ventajas: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Desventajas: "More movie options would have been nice."
Desventajas: "Tight seating."
Desventajas: "angled flat seats."
Desventajas: "Cancelled flight"
Ventajas: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Desventajas: "Bad seat near bathroom. Smelled like pee entire trip"
Ventajas: "That I probably won’t have to deal with AA for a while."
Desventajas: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Ventajas: "Great service Timely departure and arrival. JAL is really punctual"
Ventajas: "Crew very polite, friendly and respectful."
Desventajas: "Flightsame as"
Ventajas: "Space between the seats."
Desventajas: "Color of the seats."
Ventajas: "Excellent service, excellent seats and comfort . Good food"
Ventajas: "JAL is great!"
Ventajas: "Excelent good service.Staff are friendly."
Desventajas: "Almost i like everything"
Ventajas: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Ventajas: "It was short flight.. I slept good through."
Desventajas: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
Ventajas: "Service was excellent."
Desventajas: "The food could have been a little more mainstream"
Ventajas: "The crew was friendly, and the view from the window was stunning."
Desventajas: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Ventajas: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Desventajas: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Ventajas: "No major disasters, comfortable seats, on time."
Ventajas: "Great meal compared to other local airlines. Comfortable."
Ventajas: "Comfortable and service was pleasant"
Desventajas: "Like all of it except lack of vegetarian option for food"
Ventajas: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Ventajas: "Airplane is well kept. Snacks are available near the beverage area."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "The flight went well and the 3 meals were interesting. The staff was professional."
Desventajas: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."
Ventajas: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ventajas: "Clean and very good service."
Ventajas: "food was great movies are updated flight attendants are professional and courteous"
Ventajas: "Food was quite good."
Desventajas: "They did't speak English even though I am not Japanese. They spoke Japanese to me so, I felt little bit uncomfortable."
Ventajas: "Everything worked as planned."
Ventajas: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
Ventajas: "Amazing customer service, flight attendants could not be more welcoming."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Ventajas: "Amazing service"