|febrero||Mejor época para evitar las aglomeraciones con una media del 5% de bajada en el precio.|
|diciembre||Época más popular para viajar con una media del 12% de aumento en el precio.|
Precio promedio de ida y vuelta
|$941||(precio promedio en los últimos 2 meses)|
Buena oferta ida y vuelta
Buena oferta solo ida
United Airlines, Virgin Australia y Qantas Airways han eliminado todas sus tasas de cambio y cancelación en los vuelosde Pacífico Sur a Hawái. Confirma las políticas en su web de reserva.
KAYAK es un buscador de viajes. Eso significa que buscamos en toda la web para encontrar los mejores precios para nuestros usuarios. Con más de 2 mil millones de búsquedas de vuelos procesados anualmente, podemos mostrar una gran variedad de precios y opciones para vuelos de Pacífico Sur a Hawái.
La herramienta de predicción de precios de KAYAK usa datos históricos para determinar si el precio de un vuelo a Hawái de Pacífico Sur puede cambiar en los próximos 7 días, para que los viajeros sepan si reservar o esperar.
KAYAK Mix te permite combinar boletos de solo ida para ahorrar dinero en comparación con un boleto de ida y vuelta tradicional. De esta manera puedes volar a Hawái con una aerolínea y regresar a Pacífico Sur con otra.
A veces las fechas del viaje no son definitivas. Si tienes algo de flexibilidad, las fechas flexibles te muestran todas las opciones al volar a Hawái de Pacífico Sur hasta 3 días antes o después de tus fechas elegidas y así puedes elegir los vuelos que más te vengan.
Valoración según las opiniones de los clientes de KAYAK
Ventajas: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Desventajas: "Many movies were old"
Ventajas: "Typical JAL, nearly everything was fantastic."
Desventajas: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Ventajas: "Food, service,"
Desventajas: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Flight attendants"
Desventajas: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"
Ventajas: "Beautifully presented and tasty Japanese food. Electronic windows."
Desventajas: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."
Ventajas: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ventajas: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
Ventajas: "Best customer service"
Ventajas: "Service was exquisite."
Desventajas: "No complaints."
Ventajas: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Ventajas: "Excellent entertainment and the crews attention made me fell welcomed."
Ventajas: "Customer service was really good"
Desventajas: "The food always makes it hard to eat anything the next day."
Ventajas: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Desventajas: "Too long and no rest."
Ventajas: "The crew Service"
Ventajas: "The friendliness of the crew and the comfort of the seat + size of the screen"
Desventajas: "Possibly more food options could of been better, only had western or Japanese option"
Ventajas: "Each seat had their own screens, and there was a small footrest available for each seat."
Desventajas: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Ventajas: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Desventajas: "The horrible JET LAG I have now lol."
Ventajas: "Everyone is polite, helpful, and the flight was quite pleasant."
Desventajas: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Ventajas: "Great service! Also, the food and beer that came with my flight was awesome."
Ventajas: "Friendly crew members and prompt service."
Desventajas: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
Ventajas: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "JAL used to be a premium airline like Korean Air"
Desventajas: "Now JAL is like American Air, just stuffing a greyhound full of souls."
Ventajas: "The crew were all exceptionally pleasant, helpful."
Desventajas: "I didn't care at all for the food."
Ventajas: "Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient."
Desventajas: "Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick."
Ventajas: "Flight attendants and ticket agents were very nice and helpful."
Ventajas: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Desventajas: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Ventajas: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Ventajas: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Desventajas: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "The excellent service and courteous staff."
Desventajas: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Ventajas: "The main entree was excellent."
Ventajas: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Desventajas: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Ventajas: "The Japanese flight attentants were excellent. Entertainment was excellent"
Desventajas: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Ventajas: "Best and consistent service."
Ventajas: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Ventajas: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Desventajas: "There was nothing I didn't like about this airlines."
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Ventajas: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "Could not enjoy the music and NHK news on the plane."
Ventajas: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Desventajas: "the food is disgusting"
Ventajas: "Crew very attentive but not intrusive. Food very good."
Desventajas: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Desventajas: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Ventajas: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Ventajas: "Crew will try there best to help you in anyway"
Desventajas: "Missed my connection so lost bags . Took 2 days for them to get to me."
Ventajas: "crew were very friendly and helpful. flight was one of the best i’ve had"
Desventajas: "boarding at sydney was very confusing"
Desventajas: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Ventajas: "The food selection, there is several pre-order meal based on diet or your religion"
Desventajas: "The seat pitch at least 33""
Ventajas: "Crew were very good. Cabin was also much better than Qantas premium economy cabin."
Desventajas: "Had premium economy seat. Not the most comfortable on the tailbone for some reason."
Desventajas: "Satisfied service friendly staff overall satisfied."
Ventajas: "The crew was great as usual. The food was good"
Desventajas: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Ventajas: "Generally good Flight was operated by Silk Air"
Desventajas: "Entertainment score is not meaningful because of the short flight time."
Ventajas: "check in went smoothly. helper was friendly and helpful."
Ventajas: "Punctual flight with friendly crew."
Ventajas: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Desventajas: "The toilets were very dirty"
Ventajas: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Desventajas: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Ventajas: "In flight entertainment systems"
Desventajas: "I had beef with mashed potatoes but I found the beef was quite tough."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ventajas: "Very good service."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "SQ did a great job again. I plan to fly them in the future."
Desventajas: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Ventajas: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Ventajas: "crews were helpful"
Desventajas: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Ventajas: "New plane"
Desventajas: "Nothing in particular"
Desventajas: "The cabin was quite warm"
Ventajas: "Prem econ very good. Crew very friendly."
Desventajas: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Ventajas: "Like the food"
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Desventajas: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Ventajas: "Staff managed to change seating due to height. Very accommodating."
Desventajas: "Entertainment console dated. Sound very crackly. Video images not sharp."
Ventajas: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Desventajas: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Desventajas: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Ventajas: "Cabin crew are always great"
Desventajas: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Ventajas: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Ventajas: "Entertainment was great"
Desventajas: "The food is getting worse"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Food & condition"
Desventajas: "Crew were unfriendly and rude"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Desventajas: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Ventajas: "Leg room in economy is good, even for tall people. Food was actually quite good."
Desventajas: "Two of our family's seats would not recline, although they were not near an exit row."
Ventajas: "Spacious, comfortable seat"
Ventajas: "Crew and entertainment"
Desventajas: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"
Desventajas: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Ventajas: "I like how everything went to be honest. No complaints :)"
Desventajas: "I enjoyed it all :)"
Ventajas: "Hasn’t occurred yet"
Desventajas: "Hasn’t occurred yet"
Ventajas: "The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long."
Desventajas: "Not switching our flights three times and not accommodating us like we had originally paid for."
Desventajas: "They lost are baggage"
Ventajas: "Seat was comfortable (exit row) for a commuter jet."
Desventajas: "It was over $450 to try and change the short segment fligt from Christchurch to Auckland. I could have bought a new ticket for 1/2"
Ventajas: "I had to us the wheel chair And they were all GREAT I was by my self"
Desventajas: "Right now I can't think of any thing"
Ventajas: "Small puddle jumper, but everything was well organized."
Desventajas: "We were not told that we had to buy meals and drinks ahead of time?! We had no food for an 8 hour flight and couldn't even buy a soft drink?! We were on an outdated plane leased plane from EVA Air and there were maybe 10 movies to choose from? Also, my reading light was broken. Not the level of care that I've come to know from Air NZ and really disappointed."
Ventajas: "Excellent attendants"
Desventajas: "Landing was a bit bumpy!"
Ventajas: "Staff and seating"
Desventajas: "Paying for movies on a long trip really stingy ☹"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"
Ventajas: "Excelente todo!"
Desventajas: "We did not receive Food and entertainment because the website was not clear that you have to pay extra for these things"
Ventajas: "The plane was actually comfortable! The food was complimentary and very tasty. The entertainment was endless!"
Desventajas: "There were a lot of empty seats...it would be nice that 4 people weren't put together all at once, but this was fixed once we took off."
Ventajas: "there were extra blankets."
Desventajas: "Cold air blasting for 8 hours."
Ventajas: "There was a blanket, pillow, and headphones on my seat when I arrived."
Desventajas: "We were not able to select our seats and didn’t realize we had received the seat and bag fare. We only received a cup of water and were seated in the next to last row, often overlooked and not acknowledged."
Ventajas: "Cool temps in plane"
Ventajas: "Staff was nice."
Desventajas: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Desventajas: "Lo perdí"
Desventajas: "They were great"
Ventajas: "Comfy front row seat on Q300, quick trip"
Desventajas: "Someone sitting in my seat already!"
Desventajas: "Not much"
Ventajas: "Everything, space seat"
Ventajas: "Good lleg room in the aircraft. Friendly service."
Ventajas: "Everything. Loads of leg room."
Ventajas: "Very nice experience --- probably my best experience in economy."
Desventajas: "Boarding started a little later than scheduled."
Ventajas: "No complaints at all"
Ventajas: "I enjoyed the entertainment and two of the fight attendants were nice."
Desventajas: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."
Ventajas: "I was on flight nz10 from Auckland to hawaii 3/28th. Loved the crew, they got us on board quickly and we would have taken off on time but had to wait for 2 people showing up late. Anyway, it was a redeye so people slept for most of it and I watched movies and drank wine. The airplane was clean and bathroom were as well. It was a full flight so a little cramped."
Desventajas: "Lack of leg room"
Ventajas: "I dreaded 14 hours on a plane but Air New Zealand made the trip very comfortable. The meals were delicious and staff responsiveness was great. I got lucky and didn't even have anyone sitting beside me. Great experience from every angle."
Ventajas: "Free wine"
Desventajas: "For how much a ticket cost, they really take advantage of you. 7.5 kilo max carry on... what a joke. My bag ways that without anything packed. It's time for some competition to right their ship."
Ventajas: "Free drinks!"
Ventajas: "Excellent overall service as usual from start to finish"
Ventajas: "Very friendly and good service- price was very high for the distance/time"
Ventajas: "Lost our baggage twice!"
Desventajas: "The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much. The breakfast was OK - nothing special"
Ventajas: "Air New Zealand provided the best service Iʻve had in a while!"
Ventajas: "I have not flown international in a long time. It was confortable and entertainment was great. The only thing I did not like is that with New Zealand air one can only check in 1 bag for free. We stayed in NZ for 18 days. The other airlines let you check in 2 bags. For an international flight 2 bags is only fair. Thanks."
Ventajas: "Comfortable seats and good service"
Ventajas: "Crew was excellent. Flight on time."
Ventajas: "On time! Nice crew."
Desventajas: "More entertainment options for a 10hr flight. Food was not the best, no variety."
Ventajas: "Great service."
Ventajas: "Selected seat with extra leg room. Quite comfortable."
Desventajas: "More check-in windows to accommodate the volume. Only eight windows to checking three different flights. Waiting tims in lins was over 1.5 hours. Incredibly bad service!"
Ventajas: "The staff on the flight was great."
Desventajas: "Screaming babies everywhere."
Ventajas: "Crew was nice and served drinks several time instead of just once."
Desventajas: "The flight delayed taking off by half an hour and cut my transfer to connecting flight to SF as much. I had only an hour to get through custom and claim luggage to checkin again. But connecting flight terminal was a different one. Hawaiian should provide an agent to direct us to get to the gate."
Ventajas: "The Service, crew and flight were all good, very good landing."
Desventajas: "The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C"
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Food, service, and on time."
Desventajas: "The temperature is too cold inside the carbine"
Ventajas: "As I indicated it was OK!"
Ventajas: "A mechanical issue meant our late night Sydney to Honolulu flight was cancelled. As a consequence, we were on the runway from 9:30 until 11:30 while they tried to fix the problem. Then we were at the airport until 1:00 am getting a hotel voucher and re-ticketed. Unfortunately, instead of having a day in Honolulu to deal with jet lag before going on to San Diego, we lost our Hilton reservation in Waikiki. We ended up getting a direct flight to LAX and on to San Diego. I will say the crew attempted to work with us. Daniel made an executive decision and got us on United. But no stopover in Hawaii."
Ventajas: "The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!"
Ventajas: "We got there."
Desventajas: "The times during the flight that I wasn't sleeping."
Ventajas: "My experience boarding was a bit of a disaster as the boards at the airport stated an incorrect gate and reported an hour delay which was not correct. I ended up having to sprint to make the flight in a different wing an hour before I thought it was leaving. I barely made it onboard. I think this is an issue with the airport, not the airline but this is the only forum I have to state this. My experience with the crew was amazing. Very welcoming and hospitable. My experience with the airport staff was the opposite. Very unhelpful and cold. The flight went fairly smoothly, but, as is the case with most American airlines these days, the seats are uncomfortable and cramped. The inflight meal was good (for airline food) and very much appreciated on the 6 hour flight. Overall, this was a pretty typical American flying experience. Unfortunately, I was returning from flying with Asian and Australian airlines which were much more comfortable and customer-focused, so my experience on Hawaiian seemed subpar."
Ventajas: "Seats were comfy, planes were new."
Desventajas: "Expensive entertainment on international flights No vegetarian or healthy food options, despite 20hours of flight time each way (NYC to Sydney via Honolulu) Absolute mayhem checking-in in Sydney and Honolulu. Hawaii airport is terrible for transfers."
Ventajas: "Flight attendants were kind and humble. Good food."
Ventajas: "Hawaiian theme, especially the safety video. Extra Comfort seats."
Desventajas: "On the flight from Sydney to Honolulu the pitch and width of the Extra Comfort seats was not any bigger than the coach seats. On the shorter ( :-( ) flight from Honolulu to LAX it was."
Ventajas: "Not thing I like in Hawaiian airline, even the Honolulu airport."
Desventajas: "Airline crew not friendly, very disorganized, no seat assign, need to assign seat before boarding at the gate, make me so nervous, especially in Sydney Airport."
Ventajas: "The price was decent from Honolulu to Sydney."
Desventajas: "1) The self check-in process at Honolulu airport was terrible! The kiosks didn't work and there's NO one there to help! Wasted 45 minutes trying to print my boarding pass and luggage tags. The kiosks also didn't work at Sydney airport!! Crazy system.... 2) The seats are super small! I remember the economy seats on Japanese and Korean airlines are much bigger and comfortable. 3) The food was terrible and can't compared to the Asian airlines."
Ventajas: "On time departure and arrival"
Ventajas: "Blankets and pillows"
Ventajas: "The service was excellent & what a surprise that food was good and excellent"
Ventajas: "Lived the staff on the plane"
Desventajas: "Did not like that with threw flighis home they would Not check our bags through"
Ventajas: "appreciated the attendants and employees in consistent theme attire including flowers in their hair. Nice that they serve food and/or snacks ready for sleeping - the queues were there, pillow, blanket and eye mask"
Desventajas: "Food quality - would rather have upgraded snacks then the food served."
Ventajas: "It was smooth! Mahalo"
Ventajas: "I like the free meals, beverages and movies. Makes the flight much easier."
Desventajas: "Seats are uncomfortable"
Ventajas: "Crews personality demonstrated professional and courteous."
Desventajas: "Food offered was precooked wrapped in plastic egg McMuffin version. As title suggested bland and tasteless."
Ventajas: "Service meals and smiles"
Desventajas: "Just that my butt hurts long, maybe better cushion or a seat pad can be offered?"
Desventajas: "Passenger have to pay for every single entertainment."
Ventajas: "Lots of room and comfortable seats"
Desventajas: "Better snacks."
Desventajas: "Delay. One luggage was dented. Second Luggage was lost and was delivered later to us."
Desventajas: "Food wasn't very good. But it was great to at least be offered something and the chips were awesome"
Ventajas: "Staff were thoughtful and attentive at all times. Especially with the number of small children and young families on board I found the crew to be extremely accomodating to the young families and others surrounding gusts needs"
Desventajas: "Couldn't find a negative. A great and pleasant experience"
Desventajas: "Seat 12a was locked in place and didn't recline."
Ventajas: "Relaxing and free tv."
Desventajas: "Very hospitable ."
Ventajas: "I like the friendly people"
Desventajas: "Not much bad to say"
Ventajas: "Everything went smoothly, I had a whole row to myself. Food was good and service was superb"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "They didn't have any food at all we had to sit hungry for 6 hours"
Ventajas: "Legroom I upgraded for"
Desventajas: "Seats are very narrow and most uncomfortable"
Ventajas: "Roomy seats."
Desventajas: "Movie entertainment is not complimentary."
Ventajas: "The food"
Desventajas: "The seating arrangement took longer then my usual experiences but it wasn't horrific it's the only negative thing I have to say"
Desventajas: "$200 change fee..."
Ventajas: "Everything l just Love it .takin off and landing was Absolutely Flawless congratulations TO The Pilot."
Desventajas: "Absolutely,Nothing At all"
Desventajas: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Desventajas: "Seats were hard"
Desventajas: "The legroom was too tight, and l am only 5'6"."
Ventajas: "Meals, comfort, and crew all above average."
Desventajas: "Nothing really"
Ventajas: "Seat worked as designed Got some sleep Crew was helpful"
Desventajas: "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."
Desventajas: "Love it"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Be on time. 3 hours delay"
Desventajas: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Nice plane. Crew was great. Seat not bad for economy."
Desventajas: "Only complaint was the 5 or 6 hour delay because of the weather."
Ventajas: "Seats were ok on par with other airlines. Food served was good."
Desventajas: "More leg space."
Desventajas: "short haul business class seat very uncomfortablev- flight delayed as usul"
Desventajas: "1h30 delayed as usual"
Ventajas: "The staff at Cathay Pacific were awesome."
Desventajas: "Offering drinks more times throughout the flight."
Desventajas: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Ventajas: "Pleased that the flight departed on time and arrived 50 minutes early. Sad that waiting for my luggage frittered away the time we gained by arriving early."
Desventajas: "Having your bags tagged as “priority “ really doesn’t mean anything. Watched nearly two flights’ luggage go by on the carousel before mine came out. This is becoming the norm over the past several months for most airlines and airports. I don’t mind waiting for my bags. I do mind waiting with a false expectation of priority service."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
Ventajas: "Washington Dulles Cathay Pacific employee needs more training on customer service."
Desventajas: "No hay películas en español"
Ventajas: "Excellent service for wheelchair passengers"
Ventajas: "Smooth, uneventful travel all was well."
Desventajas: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
Ventajas: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Desventajas: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
Ventajas: "Other than loading and lack of information, the in-flight service was world class."
Desventajas: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
Ventajas: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Desventajas: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."
Ventajas: "The new airplanes have usb plugs and had more pockets on the seat in front of you to place small personal items such as glasses, etc. Appreciated the crew’s offer for assistance when my lap toddler had a tantrum mid flight."
Desventajas: "Inconsistent with what was offered for the children. One flight provided food , juice and toiletries for my infant. The long haul flight didn’t give anything at all. I just had my lap toddler and my toddler share food since my toddler couldn’t finish all the food provided."
Ventajas: "Food and flight attendants"
Ventajas: "All was good until missed connection"
Desventajas: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"
Ventajas: "Very good service. Professional and friendly"
Ventajas: "The crew were very polite, efficient and attentive."
Desventajas: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Ventajas: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Desventajas: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."
Desventajas: "old plane"
Desventajas: "it waa just too an old plane. too noisy. dusty. even air preasure was not controlled good enough"
Desventajas: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."
Desventajas: "They asked me to change my seat, but when we asked to sit together with my husband, they were not able to accommodate it"
Ventajas: "The crew was very friendly for a change"
Desventajas: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"
Ventajas: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Desventajas: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
Ventajas: "watching movies and tv is excellent. Crew provides excellent service. The most comfortable seats."
Desventajas: "bathrooms were dirty"
Ventajas: "Boarding was quick and efficient. Crew did their job pleasantly ."
Desventajas: "Food was very ordinary, not up to what I expect in business class."
Desventajas: "flight took off 27 min late,sat in plane for over an hour waiting to go"
Desventajas: "Mediocre online check in experience! Their website does not accept payments for "upgrading" to an exit row seat. At the time of check in the only seat left available was an exit row so I could not proceed. Also, their airplanes are not equipped with Wi-Fi - quite unfortunate when you're flying 16 hrs from HK to NYC!"
Ventajas: "Great service"
Desventajas: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"
Ventajas: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Desventajas: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."