Encuentra vuelos baratos desde Reino Unido a Illinois

Ventajas: "Crew was generally nice and caring."
Desventajas: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Desventajas: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Ventajas: "Crew was attentive."
Desventajas: "Tiny, uncomfortable seats with warn cushions."

Desventajas: "My tv screen could not show the movies"

Ventajas: "Good collection of movies"
Desventajas: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Ventajas: "Nothing"
Desventajas: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"

Ventajas: "Legroom, lovely staff and all round good flight"

Ventajas: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Desventajas: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Ventajas: "Nothing"
Desventajas: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Ventajas: "The personal care and attention."
Desventajas: "Old movies and few entertainment choices"

Desventajas: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"

Ventajas: "Todo"

Ventajas: "Great Service. Truly enjoyed Economy plus!"

Desventajas: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"

Desventajas: "Seats need more padding"

Ventajas: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Desventajas: "Price?"

Desventajas: "the seats are not as comfortable as those on new planes"

Ventajas: "The Virgin Atlantic Club was nice. The special security line was a bonus."
Desventajas: "Selection of onboard movies not very good. The crew was not so friendly. Menu could be more varied. The A340 configuration is not so good for Business class. Staring at other people across the aisle is not so nice."

Ventajas: "Every single aspect of this international flight was outstanding from check-in, customer service, the equipment, the meals, in-flight entertainment, etc. There is nothing I could suggest to improve this wonderful experience. Highly recommended!"

Desventajas: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Ventajas: "Great food/service/options, nice crew, on-time/early"
Desventajas: "Entertainment system is quite aged, but selections were OK"

Ventajas: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Desventajas: "A bit better options with movies and music in the entertainment department."

Ventajas: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Desventajas: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Desventajas: "Very uncomfortable seats, food was bad"

Ventajas: "The crew was very good with the passengers and attentive"
Desventajas: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Ventajas: "the food was decent"
Desventajas: "the crew was rude, the bathrooms were not clean"

Ventajas: "Virgin always provides the best, friendliest, coolest service!"
Desventajas: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."

Ventajas: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Desventajas: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Ventajas: "Great service, comfortable and punctual"

Desventajas: "45 minute delay on runway after landing was very very frustrating."

Ventajas: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Desventajas: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"

Ventajas: "Staff were friendly and flight was clean. Lots of movies to watch."
Desventajas: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Ventajas: "More leg room space in the economy space"
Desventajas: "I'm over 6 feet tall so the seat in the economy class I felt really uncomfortable."

Ventajas: "Friendly service. Safe, on time flight."
Desventajas: "Chicken lunch was just so-so."

Ventajas: "Good was decent."
Desventajas: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Ventajas: "Nothing"
Desventajas: "The food I had food poisoning"

Ventajas: "Everything was great though navigating through the inflight entertainment could have been easier..."

Ventajas: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."

Ventajas: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Desventajas: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"

Ventajas: "Good service, comfortable seats and quick flight, great combination for a long trip."

Ventajas: "Food, crew, entertainment, captain announcements."

Ventajas: "Excellent in all aspects, to and fro."

Ventajas: "Na"
Desventajas: "Na"

Ventajas: "I am a disables person who can not walk more that a few feet without assistance. I was helped all the way to my seat which was great. The Terminal employees were very helpful"
Desventajas: "The food was burn on to the bottom of the dishes and to hard to eat. The crew spent most of the time in the galley and only came out to serve the food."

Ventajas: "New plane. Much more legroom. Entertainment screen much nicer"
Desventajas: "Entertainment screen did not adjust, could not view properly with"

Ventajas: "Enjoyed the entertainment options. Always good."

Ventajas: "Professional crew, on time departure and arrival"
Desventajas: "Very cramped seating, almost uncomfortable"

Ventajas: "I loved flying with Virgin. Everything was fast and efficient. All the staff were warm and friendly. The plane was spacious without the feeling of claustrophobia which can sometimes be experienced."
Desventajas: "7.30hrs next to a kicking, screaming and throwing everything 2 year old child. Virgin let themselves down when there were multiple opportunities to provide alternative seating arrangements."

Ventajas: "This was my first experience with Virgin Atlantic, and I was highly satisfied. I really appreciated the large selection of movies and TV shows, and the option of vegetarian and vegan meals (nothing fancy, but solid for airline food)."

Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"

Ventajas: "Llegó a la hora estimada"

Desventajas: "Para mi todo bien"

Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"

Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"

Desventajas: "Dar almohadas"

Ventajas: "Muy buen servicio"
Desventajas: "La comida"

Ventajas: "Lo rápido k viaje y el excelente servicio gracias"

Ventajas: "Great entertainment options, best in class"
Desventajas: "Earlier food service for more sleep"

Ventajas: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"

Ventajas: "Puntualidad y gran actitud de apoyo en atención en aeropuerto de Quito"

Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"

Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"

Ventajas: "Boarded in good time, friendly crew, flight was comfortable, entertainment was good - and most importantly, landed on time!"

Ventajas: "I flew standby (for the first time) to London and check in team in NYC was great."
Desventajas: "Now, the team in London, wasn’t so great. They were a bit rude!"

Ventajas: "Taco"
Desventajas: "Taco"

Ventajas: "Entertainment was good and there was a choice of food."
Desventajas: "The crew sucked."

Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"

Ventajas: "The fight was very professionally carried out."
Desventajas: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."

Ventajas: "The A330 was comfortable and the crew was efficient and cheerful."
Desventajas: "Delta is the best experience we've had of late."

Desventajas: "KAYAK did not informed us we have to pay for our luggage!"

Ventajas: "Food was great. Movie selection was good."
Desventajas: "When we booked our flight, we were not informed by KAYAK that we have to pay for our luggage! I t was very unpleasant surprise both ways."

Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"

Ventajas: "It was ok"
Desventajas: "Seat the family together"

Ventajas: "Flight attendants were amazing"

Desventajas: "Wifi was completely useless. I prefer to pay to get simething."

Ventajas: "I had an awesome seat 10a with plenty of leg room."
Desventajas: "It was as good as can be expected."

Ventajas: "Crew was nice. The tv/movie technology was fantastic!! Huge selection of movies that made the time fly by, and very easy to use as opposed to my other flight over. Food was good. I love that you get tons of food and drinks (more food than I could eat actually)."
Desventajas: "I couldn't get both of my boarding passes printed in London so I had to get it from an agent in Minneapolis. I hate that it's so hard to get a seat assigned and a boarding pass before the trip."

Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"

Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."

Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"

Ventajas: "Food was so good. Crew was also very nice."

Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"

Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"

Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."

Desventajas: "Todo perfecto"

Desventajas: "Todo perfecto"

Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"

Desventajas: "Estuvo bien"

Ventajas: "Everything. Food, staff, checking in. All were great"
Desventajas: "Would have preferred they let me choose a window seat. I wasn’t given the option"

Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"

Ventajas: "Tripulación Excelente atención."

Ventajas: "The crew where extremely friendly, helpful and visible. As the flight was being boarded the gate agent saw me with my cane and she upgraded me to a seat closer to the front of the plane without being asked. Those extra little touches are appreciated"

Ventajas: "The seats were ok."
Desventajas: "The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......"

Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."

Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."

Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"

Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"

Desventajas: "El sistema de entretenimiento es viejo del 747 no funciona. La variedad de películas es muy pobre, comparado con otras aerolíneas. También la comida fue mediocre a mala."

Ventajas: "La tripulación fue muy amable"
Desventajas: "Todo fue perfecto"

Desventajas: "El "sandwich" de siempre, literalmente."

Ventajas: "Pude hacer el UpGrade a una categoría superior un rato antes de la partida del Vuelo."
Desventajas: "El menu de la cena"

Ventajas: "Nothing!"

Desventajas: "Over 2 hours late, and this flight has been late 6 of the last 7 days"

Ventajas: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Desventajas: "The ground staff were rude and officious"

Ventajas: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Desventajas: "There is no inflight entertainment on these flight but I brought my own."

Ventajas: "Puntualidad"
Desventajas: "El snack"

Desventajas: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Ventajas: "Plane was super nice and new and crew was great!"

Ventajas: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."

Ventajas: "Se demoró más de 2 hrs y perdí la conexión trasncontinental. El servicio lo dió otra aerolínea pequeña, asociada a Lufthansa y nunca nos dijeron, buscamos el vuelo en pantallas por Lufthansa y nunca se anunció que era por la otra línea casi perdemos ese vuelo por cero atención o información"
Desventajas: "Avisar cuando sea operado el vuelo por otra aerolinea. Ser puntuales por las conexiones."

Ventajas: "La comida es buena y dan varios snacks"
Desventajas: "Pague el servicio de internet dentro del avión y nunca funcionó, a pesar de que intentaron ayudarme"

Ventajas: "La tripulación fue muy atenta!!"
Desventajas: "Todo estuvo muy bien"

Desventajas: "El andar hasta llegar a la nave"

Ventajas: "La amabilidad de la gente a bordo. Mi pantalla no funcionaba y la reiniciaron la cantidad de veces que fue necesario"

Ventajas: "Son mil veces mejores que united"
Desventajas: "Su comunicación en cabina"

Ventajas: "United es pésimo. No lo vuelvo a usar"
Desventajas: "United no tiene procesos y. nos tuvieron con el Vuelo atrasado. Cambiando puertas y el avión lo cambiaron. Luego el Siguiente nos regredaron a media hora de vuelo. Finalmente nos mandaron a un hotel. Al día siguiente el vuelo salió atrasado y hubo nuevamente incertidumbre con las puertas de salida"

Ventajas: "nada"
Desventajas: "todo"

Ventajas: "El boeing 747 es excelente"
Desventajas: "La atención de un par de azafatas al no saber español no fue bueno el trato, mientras que con otra azafata no hubo problemas y nos ayudo a poder cambiar de asientos ya que eramos 5 personas y nos dieron los 5 asientos separados aun estando con niños"

Ventajas: "Me encanta el aeropuerto de Munich , de oos mejores del mundo"

Desventajas: "todo muy bien excelente servicio!!"

Desventajas: "Funcionamiento muy lento del programa de entretenimiento a bordo."

Ventajas: "La calidad de los dulces"

Ventajas: "Very nice new clean airplane (beautiful), excellent crew"
Desventajas: "Lufthansa may consider reworking the boarding area"

Ventajas: "Hay que mejorar los asientos para el área económica en estos largos viajes...el resto excelente"

Ventajas: "Muy amables todo el personal, counter, sala de embarque y avión"
Desventajas: "Fuen un 340.. Parecen insuficientes los baños para un vuelo largo"

Ventajas: "n"
Desventajas: "n"

Ventajas: "La tripulación fue excepcional"

Desventajas: "Teníamos una escala y como el primer vuelo se atrasó, las valijas nos fueron al destino y llegamos sin equipaje!"

Ventajas: "El asiento era confortable, la tripulación era accesible y presta a ayudar en todo momento."

Ventajas: "Me gustó que es una aerolínea que pone atención a los detalles, que trata a sus pasajeros con mucho respeto sin importar su procedencia. Por lo tanto es una aerolínea en la que se puede confiar. El personal siempre es muy amable y presto a colaborar."
Desventajas: "Se puede mejorar un poco el Menu :) tal vez variar lo un poco y el café."

Ventajas: "era un avión muy pequeño, no se podía esperar mucha comodidad y era un vuelo corto, no hay mucho que decir"

Ventajas: "como no iba lleno el vuelo pude irme muy cómodamente y descansar, la comida fue muy buena, excelente atención de los sobre cargos"
Desventajas: "el abordaje fue un relajo, no había mucho orden"

Ventajas: "La atención de la tripulación"
Desventajas: "La comodidad de los asientos, era difícil poder dormir."

Desventajas: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Desventajas: "a bit late"

Ventajas: "La atención de las azafatas!"

Ventajas: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Desventajas: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."

Ventajas: "Buena calidad del aeropuerto, avión, trato y personal."

Ventajas: "Que la empresa se haya hecho cargo de nosotros y no se desentendió"
Desventajas: "Que mi valija se haya quedado en Frankfurt y aún no ha llegado"

Ventajas: "La seguridad hacia el personal y a los pasajeros, que me asegura la calidad"
Desventajas: "Que, dado que me reprogramaron el viaje por otra empresa, mi valija no fue cargada a ese avión. La estoy esperando"

Ventajas: "Comfortable seats, good legroom."
Desventajas: "Slight delay."

Ventajas: "Made up most of the time. Latrobe leaving due to queue."
Desventajas: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."

Ventajas: "The plain was verry clean,better comfort(new plain)good food&entertainment"
Desventajas: "The connection from the other flight was verry short,verry confusing with the gates!!!"

Desventajas: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Ventajas: "Crew was great, boarding great, honored request for vegan meals"
Desventajas: "8+ hour flight is difficult with limited leg room- United is spending so much money putting Pod seating (or laying) options up front .... but Economy seats are ridiculous. Clearly we are. It that important. Row 34 window seat has a big metal box so Zero legroom"

Ventajas: "El servicio del personal"
Desventajas: "No tiene ningún entretenimiento a bordo"

Ventajas: "El vuelo fue muy calmado, excelente atención"
Desventajas: "Por ser alto el espacio de las sillas dificulta la comodidad en un viaje"

Ventajas: "Nothing."
Desventajas: "They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th..."

Desventajas: "Mucho calor, mejorar el aire acondicionado al abordar"

Ventajas: "Clean aircraft, polite crew."
Desventajas: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Ventajas: "La puntualidad"
Desventajas: "No habia ningún entretenimiento"

Ventajas: "good food, drinks, good entertainment options"

Ventajas: "Service was good and the crew was courteous and friendly"
Desventajas: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"

Ventajas: "Seats more comfortable."
Desventajas: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Ventajas: "El muchacho se nos hizo el checking fue sumamente amable."

Ventajas: "Servicio de azafatas y limpieza del avion"
Desventajas: "Aterrizaje del piloto"

Ventajas: "Everything Fromt the crew and service. To checking in and deplaning was awesome"

Ventajas: "Puntualidad"

Ventajas: "Nothing so far"
Desventajas: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Ventajas: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."

Ventajas: "I watched three good movies during the flight to London. I enjoyed them."
Desventajas: "Nothing particular."

Ventajas: "thanks for the trip. all the way was fast and comfortable)"

Ventajas: "The flight was basic service to get me from one place to another. It was completely average and not quite the Austrian service I have previously known."
Desventajas: "See previous comments"

Ventajas: "la comodidad del avión y su puntualidad fueron excelentes"
Desventajas: "No había nada de entretenimiento abordo"

Desventajas: "Flight was late"

Ventajas: "Leg room, kind staff in the airplane"
Desventajas: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Ventajas: "Very nice crew, great entertainment options"
Desventajas: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"

Ventajas: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Desventajas: "I was generally pleased with the value and qulity received."

Ventajas: "Great crew, efficient boarding, on time"
Desventajas: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"

Ventajas: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Desventajas: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."

Desventajas: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."

Desventajas: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Ventajas: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Desventajas: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""

Ventajas: "We paid extra for extra leg room. Exit row. Well worth Cabin crew very good and friendly"
Desventajas: "Connecting flight on United. Horrible experience Chicago to Vegas.seats are small, feeling of claustiphobia, nothing free on entertainment. Only interested in adding to price of ticket. Very warm A/c didn't work well. Totally bad experience on United. Never want to fly on them again"

Ventajas: "Good food and drinks,great movies"
Desventajas: "Dirty bathroom,needs upgrade too."

Ventajas: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Desventajas: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Ventajas: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Desventajas: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Ventajas: "My husband's experience with their flight from Chicago to Vienna was amazing. Everybody helped accomodate him with our 15 month baby boy."
Desventajas: "The crew (check-in desk & flight crew did not put any effort to help accomodate us). They even asked us to do all the work in asking around. Squeezed us in the tightest place possible for travelling with our baby boy. Will not recommend your airline because of this!"

Ventajas: "The service on board was fantastic. The flight was very smooth."

Ventajas: "Everything"
Desventajas: "Nothing"

Desventajas: "We were stuck on the ground at London for what seems like ages."

Desventajas: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Ventajas: "More leg room than we had on Swiss Air from Chicago to Vienna via Zurich. In flight food was excellent. Staff was friendly."

Desventajas: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Ventajas: "Not at all a comfortable experience, but I suppose it served its purpose."
Desventajas: "Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines."

Ventajas: "the crew was amazing."
Desventajas: "Add more movies, use different headphones, can't hear anything. Add snacks to the flight, and make the second meal bigger, a sandwich is not enough in a 10 hour flight. add more drinks to the list"

Ventajas: "Easy travel nice plane."
Desventajas: "Not enough leg room for long flight."

Ventajas: "Reasonably on time. Food and service were passable."
Desventajas: "Very old plane, the entertainment system was awful. Wifi did not work at all."

Ventajas: "The crew were nice."
Desventajas: "Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?"

Ventajas: "Flight crew was very nice. Service of drinks was very good. Snack and main meal served too close together."
Desventajas: "Flight was crowded. Boarding was mediocre & disorganized. I really dislike passengers being allowed to bring suitcases as carry-on luggage. Carry-on means carry on. If you cannot carry your bag by hand for extended time or has rollers, it's not a carry-on. Carry-on is a backpack or small valise not a suitcase with rollers. Boarding of aircraft needs to improve and be expedited."

Ventajas: "Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports."

Ventajas: "The flight was on time (actually arrived early). Everything was great, except for the seats and knee space, which was just ok - in line with every other company; that doesn't make it good. The entertainment unit was great, many options plus a charging USB port. Food was good; coffee was bad (instant) - is it that difficult to make good coffee on the plane? Crew was professional and efficient. Happy(ish) overall. Thanks."

Ventajas: "The girl next to me got this special food in actual plates and so forth-the food I think came from business class. Kind of upsetting that my food looked not even 20% of what she was eating."

Ventajas: "I liked the service and the polite staff. Timelyness also we liked.I will use united again."

Ventajas: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Desventajas: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Ventajas: "Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time."

Ventajas: "We liked that the boarding process seemed to have been streamlined and organized from other flights (this was a UNITED flight which we flew through Austrian Airlines). It was efficiently done. We thought the selection of movies to watch were terrific. So glad to have caught up on several I had wanted to see. Considering we had a 3 hour delay, I got to catch up on ALL the movies I wanted to watch!"
Desventajas: "The plane was delayed just over 3 hours by a mechanical problem with the radar. We taxied to a remote gate while they tried to fix it. Original estimates were an hour, but it ended up being 3 hours. We stayed onboard which was probably best in this case - but having been trapped by United on a flight many years ago from 4 pm until midnight with 3 small children and then told to come back at 7 am the next day - I am very wary of the airline now and actually drive from Washington to Chicago as we could have done that in the time they trapped us! This flight was practically empty however, so unlike many transatlantic flights, we could spread out and were more comfortable than usual. So that was lucky for United otherwise my scores might have been a LOT worse! Also, we hadn't eaten, figuring that we would eat dinner on the flight. So after 3 hours we were a bit peckish! The crew came around with a cookie and water. Really think that might have been a little more especially considering the flight had so few passengers. So we arrived back in DC just about 10 pm and, after clearing customs and getting bags, were home to Arlington about midnight - 5 am our time! Given the conditions and circumstances, the crew did a good job. I would like to think that Austrian Airlines would have some input with United. The outbound daytime flight from Washington to London had been simply terrific with a wonderful crew - new to the route I think. They gave as pointers as to what we were seeing out the window, which we always appreciate. Just as my daughter wondered what we were seeing out the window, the captain would tell us. So in short, the outbound flight was in a different league to the return flight. But that's down to United and not Austrian Airlines. And these things happen and I'm glad we didn't have to change planes or make other plans."

Ventajas: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Desventajas: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"

Ventajas: "Asientos cómodos"
Desventajas: "Mejor comida"

Ventajas: "Salimos a tiempo . El business es muy confortable"
Desventajas: "La comida horrible . No se limpian los baños"

Desventajas: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Ventajas: "Yes"
Desventajas: "Nothing. Flight was amazing"

Ventajas: "Nice crew, good food."
Desventajas: "Both bathroom were not working in business class area."

Ventajas: "Desde la comida hasta los asientos. Todo buenisimo"
Desventajas: "Mejorar las peliculas, un poco antiguas"

Ventajas: "el vuelo se ha cancelado y no nos han dado explicaciones"

Ventajas: "Muslim food"

Ventajas: "Todo"
Desventajas: "Hubiera preferido viajar en 788 dream liner. Son mas silenciosos y aire menos seco"

Desventajas: "Me cambiaron la ruta vía Paris ampliando 2 horas mi escala"

Ventajas: "En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min."
Desventajas: "Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción."

Ventajas: "La tripulación"
Desventajas: "No sé"

Ventajas: "Todo"
Desventajas: "No sé"

Ventajas: "Great crew."
Desventajas: "Ran out of business class meal. Substituted a Econ class."

Ventajas: "KLM STAFF WERE VERY PROFESSIONAL"
Desventajas: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Desventajas: "Flight got cancelled"

Ventajas: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Desventajas: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."

Ventajas: "Crew was nice and pleasant"
Desventajas: "Flight very late"

Ventajas: "La actitud de la tripulación"
Desventajas: "Los asientos muy incomodos y las pantallas del respaldo obsoletas y no se aprecian las imágenes"

Ventajas: "La atención de la tripulación"

Ventajas: "La atención"
Desventajas: "Comida"

Ventajas: "Crew was friendly"
Desventajas: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Ventajas: "La atención"
Desventajas: "Los asientos"

Ventajas: "The entertainment was amazing"
Desventajas: "The seats were a bit hard"

Ventajas: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."

Desventajas: "Muy bueno"

Desventajas: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Ventajas: "Food, entertainment and crew was exceptionally friendly."
Desventajas: "Seats not great for such a long flight."

Ventajas: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Desventajas: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Ventajas: "el estado general del avión"
Desventajas: "el proceso de webcheckin si hacés web checkIn y no pasás a despachar equipaje, antes de abordar te tienen un rato documentando datos que en realidad uno ya cargó"

Desventajas: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Ventajas: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Desventajas: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Ventajas: "Food provided, staff kind"
Desventajas: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Ventajas: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Desventajas: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Ventajas: "Everything was good except for the entertainment consul for one of our seats."
Desventajas: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Ventajas: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Ventajas: "muy mala atencion al cliente"

Ventajas: "Crew was nice and efficient"
Desventajas: "Economy seats don’t recline enough."

Ventajas: "El.asiento y las peliculas eran buenas!."

Ventajas: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Desventajas: "Transfer point needs upgrade."

Ventajas: "Friendly and efficient crew. Flights were on time if not even early."

Desventajas: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Ventajas: "KLM perfecto todo muchas gracias"
Desventajas: "Pegasus retrasó su vuelo en stambul y tuve que realizar todo el procedimiento nuevamente"

Ventajas: "Fue un vuelo cómodo y muy sencillo de realizar."
Desventajas: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."

Ventajas: "Amabilidad personal vuelo. Amplitud asientos."
Desventajas: "Perdimos la conexión por un retraso en el vuelo y tuvimos que hscer cola durante horas para cambiar el vuelo y tuvimos que budcarnos el hotel por nuestra cuenta. Fatal servicio de klm en schipool."

Desventajas: "Avión viejo y sin poder cargar usb"

Ventajas: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Desventajas: "Except for the man next to me - great!"

Ventajas: "Friendly crew."
Desventajas: "So many people on a 747!!"

Ventajas: "Comida, servicio, Condiciones durante el vuelo"
Desventajas: "Mal manejo de equipaje, maleta abierta y con prenda robada, retraso en el vuelo"