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Ventajas: Very friendly crew. The meals are good, nice variety. Hot food is hot.

Desventajas: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.

Ventajas: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Desventajas: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Ventajas: Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment.

Desventajas: Cheaper baggage rates

Ventajas: Crew was generally nice and caring.

Desventajas: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Ventajas: Craig in first cabin flight crew was amazing. :))))

Desventajas: The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre

Desventajas: We are a little hard of hearing. It was hard to hear the attendant when giving directions over the intercom. The speech was garbled and directions spoken too fast. I am not referring to the safety speech. Recommend slowing down so that we have more time to process what was spoken.

Ventajas: Great crew. Very kind and efficient.

Desventajas: American carriers seem to enjoy poor seat ergonomics.

Ventajas: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Ventajas: The crew was so kind and amazing. They definitely made our flight great!

Desventajas: The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment

Ventajas: Comfortable seating, pleasant food and entertainment.

Desventajas: Not being charged $1200 for a ticket that I already bought, but had been voided with no notice. And Virgin Atlantic staff not friendly or helpful in any way with this situation.

Desventajas: The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre

Ventajas: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Ventajas: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.

Desventajas: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.

Ventajas: Speedy boarding and good locker space

Desventajas: Lack of room in seat especially with seat in front reclined.

Desventajas: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.

Ventajas: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.

Desventajas: Nothing. Had a great trip!

Ventajas: Crew was nice

Desventajas: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows

Ventajas: The food was good. The lane was comfortable

Desventajas: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.

Ventajas: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.

Ventajas: Crew was attentive.

Desventajas: Tiny, uncomfortable seats with warn cushions.

Ventajas: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Desventajas: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Ventajas: Everything was easy

Desventajas: Business class seats are snug for big people compared to other airlines

Ventajas: Crew was great!

Desventajas: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Ventajas: Crew was great !!!

Desventajas: Seating in upper class is uncomfortable and bedding is not fresh.

Desventajas: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.

Desventajas: Seats were really old and outdated

Ventajas: Being on time

Desventajas: Nothing you guys did great thank you so much.

Ventajas: Great crew, good in-flight movies. Good food.

Desventajas: Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep.

Ventajas: Craig in first cabin flight crew was amazing. :))))

Ventajas: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Ventajas: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Desventajas: No. Keep up the good work!

Ventajas: The crew were lovely and the seats were ok.

Desventajas: Not a lot to Improve on to Be fair

Ventajas: Seats comfortable. Food was good.

Desventajas: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.

Ventajas: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.

Ventajas: Crew was attentive.

Desventajas: Tiny, uncomfortable seats with warn cushions.

Ventajas: Water station!

Ventajas: Crew was excellent - friendly and helpful

Desventajas: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.

Ventajas: Courteous and attentive crew from baggage check in thru baggage claim.

Ventajas: Craig in first cabin flight crew was amazing. :))))

Ventajas: Amazing !

Desventajas: Nothing all good really

Ventajas: Crew was great!

Desventajas: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Ventajas: Crew was excellent - friendly and helpful

Desventajas: Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room.

Desventajas: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Ventajas: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Desventajas: Honestly nothing I was really happy with my flight!!!

Ventajas: Very polite and helpful crew. Nice selection of movies in-flight

Desventajas: Internet speed is weak.

Ventajas: Comfortable

Ventajas: Seat was comfortable, food was surprisingly good.

Desventajas: Nothing

Desventajas: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Ventajas: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Desventajas: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Ventajas: Crew are always top notch, free drinks are readily available and entertainment system is great.

Desventajas: The food portions and quality have definitely declined over the years sadly, as carriers cut costs no doubt.

Ventajas: I travelled on economy delight, flight was fully packed, yet it felt spacious and comfortable. Lightning was great. Food was yummy! And pilots gave us updates on air travel, and if there were any delays etc.

Desventajas: Nothing. Had a great trip!

Ventajas: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.

Ventajas: The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art.

Ventajas: Nothing

Desventajas: Snack and some complimentary wifi or entertainment

Ventajas: Not a lot.

Desventajas: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Ventajas: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Ventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Desventajas: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Desventajas: No electric outlet to charge phone or internet.

Ventajas: There was nothing that stood out. It was just as all other airlines.

Desventajas: The boarding gate number was given within the last hour before boarding. Travelers need to know ahead of time the gate number especially for an airport as large as Gatwick.

Ventajas: Pilot was great in bad whether.

Desventajas: Pork sausage for dinner, we couldn't believe it!! Not a enough food provided to the flight so we got what was available. Our first family vacation to Europe and had a awful experience for my family.

Ventajas: Nothing to say

Desventajas: When the ticket was issued it never said anything about who the subsidiary operating airline is. That caused so much confusion that I missed my flight despite of arriving at the airport almost 3 hours before departure. Then on my way back I asked for a tissue she threw one on the table with a snarl and said they are in the bathroom. Then the plane was standing still in the tarmac for good 10 minutes and I needed a tissue again - the same stewardess was extremely rude in telling me to go back to my seat - I advised her to be calm and speak appropriately. I was only trying to get the tissue paper from the toilet.

Ventajas: Nothing

Desventajas: Customer service

Desventajas: I didn't like putting two family on different seats far from each other

Desventajas: No charging ports and flight was delayed.

Ventajas: Departed and arrived on time

Desventajas: Stop the sardine can treatment of passangers

Ventajas: Keep it up with great services. !! Thank you!

Desventajas: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Ventajas: Traveled BA and it was lovely, as usual.

Desventajas: The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment.

Ventajas: Not a lot.

Desventajas: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Ventajas: Crew was generally nice and caring.

Desventajas: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.

Ventajas: Service, pilot updates, and seating were all great!

Ventajas: I am a disables person who can not walk more that a few feet without assistance. I was helped all the way to my seat which was great. The Terminal employees were very helpful

Desventajas: The food was burn on to the bottom of the dishes and to hard to eat. The crew spent most of the time in the galley and only came out to serve the food.

Ventajas: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.

Desventajas: Boarding can get crowded so don't be in a rush

Ventajas: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Desventajas: I hate paying for water but I seem to do this all over town.

Ventajas: Free movies

Desventajas: Free wifi. Better movie selection

Ventajas: The crew was really good

Ventajas: Keep it up with great services. !! Thank you!