Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Ventajas: "The crew were superb and the bathrooms were regularly cleant"
Desventajas: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Ventajas: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Desventajas: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Ventajas: "The food was amazing"
Ventajas: "Clean, kind cabin crew & nice meals"
Ventajas: "Boarding services"
Desventajas: "On-line cellphone app interface in mandarin version could be better."
Ventajas: "Crews were all amazing!"
Desventajas: "Boarding was not announced clearly"
Ventajas: "Exceptionally trained and attentive staff. Clean plane."
Desventajas: "More entertainment options."
Ventajas: "Preference given for those requiring extra help boarding"
Desventajas: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ventajas: "Everything. Will definitely chose them again."
Ventajas: "Great customer service on the plane and in person."
Desventajas: "Very long trip."
Ventajas: "comfortable seats"
Ventajas: "I could not book my seat ahead of time on the Korean air website"
Desventajas: "Middle seat stinks for a 15 hour flight"
Ventajas: "Efficiency, hospitality, professionalism, cleanliness, ..."
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Had a smooth flight"
Ventajas: "Friendly crew, good movie selection, USB port."
Desventajas: "Old aircraft, tiny seats"
Desventajas: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
Ventajas: "Great service"
Desventajas: "Wish I could have sat further in the front"
Ventajas: "great staff... treat you like a king"
Ventajas: "On time, clean, friendly, comfortable, helpful."
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Ventajas: "The service was good"
Desventajas: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ventajas: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ventajas: "it was not crowded"
Desventajas: "plane is old my luggage was left behind in souel"
Ventajas: "Excellent Service super"
Ventajas: "Good time management"
Ventajas: "Always love Korean Air - courteous, attentive and professional ! Loved the ice cream they served to prep you for that Hong Kong heat!"
Ventajas: "The food was good"
Desventajas: "I was shocked there wasn't any wifi on board"
Desventajas: "The waiting and boarding procedure -- either at Bangkok Airport or at Seoul Airport, I forget which -- is a little unusual. A written description of this would have been helpful along with the boarding passes."
Ventajas: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Desventajas: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "Overall, very good."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Desventajas: "Flight change ruined whole trip. Return flight is diverted to another country. Overall it was an awful experience"
Ventajas: "I was very pleased with the service and the level of comfort."
Desventajas: "Excellent service and constant food/beverages."
Desventajas: "Uncomfortable seats"
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "The service of overall the price"
Desventajas: "Boarding would have been fast if the passengers seating in the back rows were called first to board, followed by the middle rows, and last to board, people seated in the fron rows (after of course calling the priority passengers. Traffic on the aisle would be avoided"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Ventajas: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."
Ventajas: "drink service"
Ventajas: "the airhostesses"
Desventajas: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
Ventajas: "Everything like always"
There was a delay in our departure as they waited for transfer passengers. However, we arrived at LAX as scheduled.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Crew very helpful. Seat roomy."
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Sturdest were very kind"
Desventajas: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."
Ventajas: "Nice seats. Ample leg room."
Ventajas: "Good service. Flight went off without a problem."
Ventajas: "Great crew. I easy transfer!"
Desventajas: "Food was not great."
Ventajas: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Ventajas: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"
Ventajas: "everything went well. food and service was great."
Desventajas: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Desventajas: "Bad seat near bathroom. Smelled like pee entire trip"
Ventajas: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Desventajas: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."
Ventajas: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Desventajas: "Can’t think of any thing"
Ventajas: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Desventajas: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Ventajas: "Courteous and professional flight attendants"
Desventajas: "Long gap between meals. At least they could have provided juice or snacks in between meals"
Ventajas: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Desventajas: "Entertainment system went down but the staff fixed it."
Ventajas: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Desventajas: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
Ventajas: "First about the price of the ticket, and the survis in the plane"
Desventajas: "Actually nothing is my dislike things."
Ventajas: "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
Desventajas: "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."
Ventajas: "The flight crew was incredibly kind and attentive"
Ventajas: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Desventajas: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
Ventajas: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Desventajas: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Ventajas: "Service was amazing. Flight attendants were very..attentive!"
Ventajas: "Crew was very nice, movie selection was great and the 787 is a nice plane"
Desventajas: "Not a lot of room to move around (seat size) and need more bathrooms only had 4 for about 100+ ppl"
Ventajas: "Very nice , good service"
Ventajas: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Desventajas: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."
Ventajas: "Curteous and pleasant."
Desventajas: "All packed the plane. Tight."
Ventajas: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Desventajas: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ventajas: "service is great!"
Ventajas: "Very good premium economy seats and airline service was excellent - highly recommended"
Ventajas: "prompt check in , ample baggages allowances, food and overall steward services."
Ventajas: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ventajas: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."
Desventajas: "Food so-so boxed ramen very poor bottom of the seat after 5-6 hours very hard and uncomfortable"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "fine food, the pilot handled a typhoon like a pro"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ventajas: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."
Ventajas: "Very nice"
Ventajas: "The boarding was efficient. Cabin and lavatories were clean."
Desventajas: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."
Ventajas: "Well-appointed airliner. Good food, comfortable seats, wide range of in-flight entertainment. And, as always, extremely polite and accommodating attendants."
Desventajas: "Seats don't recline far enough for comfort. I would trade this for leg-room."
Ventajas: "The seat is comfortable."
Desventajas: "Better attitude of head attendant. Need to improve food. Not attentive."
Desventajas: "Economy seating is extremely narrow!"
Ventajas: "Liked the plug/outlet availablity and the movies."
Desventajas: "Did not get up to date info on the final destination of bags. Food inedible, climbed from tarmac up the stairs into the plane, seats super uncomfortable, not enough customer service from flight attendants"
Ventajas: "Premium Economy did not meet our expectation compared to even US airlines."
Desventajas: "Crew Service was not very good."
Desventajas: "Food was below average"
Ventajas: "The crew was amazing and the food was great too!"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "The seat is good"
Desventajas: "The price low a little more is better"
Desventajas: "On board crew provided poor services and lacked proper training. Overall, the crew were hostile toward passengers and did not provide proper services of cleaning the trays or providing adequate beverages during flight"
Ventajas: "The crew were amazing and attentive."
Ventajas: "Crew and the food"
Desventajas: "Seating was tight for me a big guy"
Desventajas: "A little tight on time between transfers."
Ventajas: "Very disappointed in the service provided"
Desventajas: "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."
Ventajas: "Vegetarian oriental meal was good. Movie selection was good."
Desventajas: "Plane was delayed 1 hr. I was not notified on time to go make arrangements to go to the airport a little later."
Ventajas: "Seats are alright... good thing I don’t have a seatmate so I have a little bit more room to move."
Desventajas: "I miss the free giveaways or little travel gifts that they used to give."
Ventajas: "The seats are fairly comfortable, and the service was great."
Desventajas: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Ventajas: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Desventajas: "Honestly i think there are not much space for each passenger."
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "The cabin was too hot the whole time. Especially for an international flight. The plane left late, which caused me to miss my connecting flight. I ended up on another Cathay flight and that was late as well."
Ventajas: "Checkin experience was great. Boarding was great. The crew was great"
Desventajas: "The movies were old. Not many new releases to choose from"
Ventajas: "lost connection sue ro the Arline , terrible ground staff"
Desventajas: "lost connection sue ro the Arline , terrible ground staff"
Ventajas: "Was good service onboard"
Desventajas: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Ventajas: "Crew was good"
Desventajas: "Food was not good"
Desventajas: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Ventajas: "Air hostesses service"
Desventajas: "Food quality"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "The flight crew showed great hospitality and quality service. Leg room was amazing and the food too. I recommend this flight to those going to and from Manila. Make sure to find a stopover that's less than 3 hours long if you have a connecting flight for example from SFO- Hong Kong to Manila"
Desventajas: "I believe the entertainment could be better. Other than that the flight is legitimate.."
Ventajas: "I enjoyed the good check in service, and the excellent lounges. As always, the overall level of service on Cathay was good."
Desventajas: "The utterly appalling seats on Cathay's old B777s are unacceptable for a premium airline. Non-reclining economy seats which are desperately uncomfortable for any flight of more than 1 hour, and completely unsuitable for an overnight flight. These planes desperately need a refit. Best avoided until this has been completed. The flight was overbooked, and the cabin crew seemed stressed and very busy. As a long term frequent flyer with CX, this was a very disappointing experience."
Desventajas: "Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!"
Ventajas: "Great crew, great service"
Desventajas: "Could use a greater reclining angle in economy."
Ventajas: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Desventajas: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Ventajas: "I like the snacks offered"
Desventajas: "Great crew we got a soft landing"
Ventajas: "very comfortable."
Ventajas: "Overall was Ok"
Desventajas: "I did ordered tea cup from flight attendants several Times but they did not remember until I went the kitchen they were eating. I had to ask them again. When one of them brought me a tea cup, she did not say anything. Is it a good service. I was seating at seat 42 G, flight numbe CX767. Thank you."
Ventajas: "Staff and crew were good. Boarded on time. Landed safe."
Desventajas: "Seats are cramped and small."
Ventajas: "Got me from point A to point B"
Desventajas: "No leg room for such a long flight. My knees were touching seat back of passenger in front of me without the seat leaning back. Attendants not readily available"
Ventajas: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
Desventajas: "Plane not clean"
Desventajas: "Quality of the veg food.requires improvement."
Desventajas: "Broke my luggage"
Desventajas: "Treatment by EVA staff when trying to transit from Kaohsiung to Shanghai flight. Very incompetent. Take 90 minutes for them to figure out how I can make simple transit. Terrible."
Ventajas: "The economy seats where comfortable even with a15 hours flight , food was great and warm.Crew were very helpful"
Ventajas: "Route and travel time. The food taste good."
Desventajas: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Ventajas: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Desventajas: "We were late leaving HK but that is all. Minor in overall scheme of the journey."
los dos vuelos fueron retrasados
No hay mucho que mejorar la verdad están muy bien capacitados el personal muy amable en el mostrador y las azafatas 👌🏼
Hubo mucho cambio con la hora de salida del vuelo y el personal iba acelerado, tendiendo a ser bordes, como si fuese culpa del pasaje el problema. La comida en este vuelo fue decepcionante como poco. Pedí menú especial y uno de los platos que me sirvieron fue un bagel y mantequilla para untar, nada más. Muy inconsistente la calidad de Delta, porque en el vuelo Amsterdam - Boston fue todo genial
No me asistieron con la silla de rueda que se solicitó
El avión está muy bien, los asientos son amplios y cómodos. El piloto muy atento, informando en todo momento. Llegó puntual a pesar de salir tarde por causas ajenas a Delta. El personal de abordo muy amable, y valoradle que hablasen español. Puntos de mejora: el embarque en NY, un poco caótico. No se oía nada que filas tenían que embarcar porque no tenían micrófono, era lento porque solo había una máquina de lector de códigos y el personal del embarque muy borde. Solo lo decían en inglés “Slang neoyorquino” y mucha gente no comprendía nada.
Mucha turbulencia y el personal no todos no era tan amable
Todo fue muy ágil y salió a tiempo
La peor experiencia de mi vida volando. Suspendieron y reprogramaron la ida y la vuelta. La atención a bordo pésima.
Mejoraría el tiempo espera para salir del avión!.
El viaje estuvo excelente!🙏
La comodidad y la rapidez con que llegan los vuelos es excelente
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Ventajas: "Me gusto casi todo"
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Ventajas: "Todo, especialmente el entretenimiento"
Desventajas: "La comida, muy floja"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."
Ventajas: "Ante los problemas dieron respiesta"
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Desventajas: "Todo perfecto"
Desventajas: "Material para entretenimiento"
Desventajas: "Estuvo bien"
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "Tripulación Excelente atención."
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Desventajas: "No dan realmente comida"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Had issue with passport and wouldn’t reschedule me so lost my flight and ticket
Desventajas: "Entertaining system was malfunctioning in a 12 hours flight!!"
Ventajas: "The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible."
Desventajas: "They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours."
Ventajas: "crew was ok. seats were very tight. climate was hot inside the plane for the whole trip. no entertainment the screens were not working. poor food. and finally we had to go in a bus not a direct gate.. very bad experiance"
Ventajas: "Mi asiento no se podía reclinar y la comida estaba terrible"
Desventajas: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Ventajas: "En general bueno"
Ventajas: "En general bueno"
Ventajas: "Food was wonderful. Seats in Crown class were very comfortable."
Desventajas: "Avoid flight delays in the future and respect the flight schedule"
Ventajas: "Friendly pilot and crew"
Desventajas: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
Ventajas: "The seat was great!"
Desventajas: "Dirty bathrooms!!!!!"
Desventajas: "The flight was awesome. Keep the good work."
Ventajas: "The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight."
Desventajas: "The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins."
Desventajas: "Terrible food.. must need improvement"
Ventajas: "Service and food"
Desventajas: "Old plane"
Desventajas: "flight delayed. final destination arrival was 9 hours after expected. no accomodation was given (i stayed in the airport for 9 hours and needed to sleep there)"
Ventajas: "All was good"
Desventajas: "The Bus at Arrival to Dammam Airport"
Desventajas: "Almost everything"
Desventajas: "The airline should upgrade the entertainment system. Besides that it’s good."
Desventajas: "The flight attendants are unfriendly. Food is the worst ever comparing with all airlines"
Desventajas: "The entertain monitor did not work. It was rebooted twice with no luck"
Ventajas: "Crew exceptionally nice"
Desventajas: "Can’t turn off the screen"
Ventajas: "Seats were comfortable, crew was attentive and smooth takeoff and landing"
Desventajas: "Food was low quality"
Ventajas: "The flight the plane the staff on plane the food the entertainment"
Desventajas: "waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport."
Ventajas: "Time keeping And evry things"
Desventajas: "No internet on the plane"
Ventajas: "On time both at departure and arrival. Economy in the 787 is comfortable with better leg room than usual. Baggage claim was excellent"
Desventajas: "The toilets could have better attended to. Entertainment screen in my seat froze and couldn't be used."
Ventajas: "The seats in the plain were comfortable and although it was a short flight, there was a multimedia syste, a pillow and a blanket"
Desventajas: "Couldn't sleep. Fall a sleep and was wakes up by the crew to get a meal. Couldn't fall a sleep after that. Why was it done ?!"
Desventajas: "The service was rude and they couldn’t give us an explanation as to why we couldn’t ge tvoarding passes when we booked 3+ months ago."
Desventajas: "zero entertainment..the worst movies and music mix..not enough food"
Ventajas: "New state of the art Dream line plane very comfortable and easy to sleep even in economy section"
Desventajas: "Food could be better"
Desventajas: "Extensive security. Warm plane. No charging outlets."
Desventajas: "Timing Even though the was rescheduled we flew one hour late. Shuttles from the gate to the airplane The airplane was bowred from yan airline and wasn't Jordanian"
Desventajas: "Everything. Will not use Royal Jordanian again."
Ventajas: "Great service"
Ventajas: "The juice box they gave us before take off"
Desventajas: "Nothing really"
Ventajas: "Everything they are the best good with customers they love to help I Recommend to use this airline thank you so much you guys are the best"
Desventajas: "The delays"
Ventajas: "Calling out rows for boarding was extremely helpful and organized!"
Desventajas: "Airline cancelled my Thanksgiving NYC to Cairo flight 2 weeks prior, leaving to me to scramble to find another flight and paying an additional $300+ on another airline. On top of it, phone support staff I talked with were not the least helpful, empathetic or friendly. I was jerked around about receiving a full refund even though it was the airline that cancelled, and finally had to dispute the purchase with my credit card company. They've lost my business forever."
Ventajas: "Seats were very comfortable. Is a new Dreamliner from NYC to Amman."
Desventajas: "Could hardly hear movies on seatback entertainment system-tried both own and their headphones but finally gave up. Also, not a fan of the window shade that only dims-no real shade-light still comes in. Food is not good and drink choices are poor."
Ventajas: "Lots of movies or tv shows to choose from in entertainment system. There were only 20 people on my flight, so lots of room to spread out."
Ventajas: "If you do have other alternatives its highly recommended that you do avoid flying on this airlines"
Desventajas: "Food is the worst thing you can ever imagine putting in your mouth. The seats are very bad，the space between rows are very little. If you're over 5` 10”，then it will be like a nightmare sitting at this flight."
Ventajas: "Boarding was easy and the flight was fast."
Desventajas: "They said boarding would start at 5:45 but didn't actually start until 6:10"
Ventajas: "Food was decent and the entertainment was good."
Desventajas: "Staff were unfriendly and unhelpful"
Ventajas: "Very Clean and Comfort"
Desventajas: "It was over 2 hours late"