Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Desventajas: "The aircraft was very cold and chilly."
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Ventajas: "Super good crew."
Ventajas: "Amazing crew. Seat needs more padding."
Desventajas: "Memory foam seats"
Desventajas: "Raise the cabin temperature"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "Best airline I've ever been on"
Ventajas: "The crew were excellent"
Desventajas: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Desventajas: "Security screening very slow"
Ventajas: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Ventajas: "Great seats and efficient service all round."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Desventajas: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "check in went smoothly. helper was friendly and helpful."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "Good air line. Threat you well, enough food very good service."
Ventajas: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Desventajas: "None that I can think of"
Ventajas: "Nice and attentive crew"
Desventajas: "Seat in the economy class is cramped and although the movie selection is quite ok, but the lack of touchscreen is quite annoying"
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "Not much"
Desventajas: "Not as good as they were once"
Ventajas: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Desventajas: "Nothing to mention, all was good"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Desventajas: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Ventajas: "The service and the flight to and from Narita Airport."
Ventajas: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Ventajas: "Red wine was good"
Desventajas: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ventajas: "the selection was impresive to m"
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "Nothing specific"
Desventajas: "No real dramas"
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ventajas: "again, the crew anticipated our needs"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Food was exceptional"
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Ventajas: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Desventajas: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Ventajas: "The service"
Desventajas: "The quality of the red wine"
Ventajas: "Wonderful service. Truly caring cabin crew that go out of their way to make your flight as comfortable as possible. Other airlines have a lot to learn from Singapore Airlines."
Ventajas: "Crew professionalism"
Ventajas: "We lucked out and got seats with leg room! Yeah!!!! Thank you."
Desventajas: "Breakfast was very late into CPH and they only had one choice... Think maybe some ovens were not turn on!"
Ventajas: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Desventajas: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."
Desventajas: "Your counter staff behavior at Hongkong airport.she altered our online booking confirmed seats??? Wheel chair did not come on time at Hongkong airport. We had to rush to catch the flight after demanding the boarding pass from counter.Please investigate and punish those two staff at your counter at Hongkong airport."
Desventajas: "Always amazing!!!!!!"
Ventajas: "9 hr flight, well taken care of by attendants and good timing... food, beverage and amenities."
Desventajas: "Gate not available on arrival. Sat on tarmac for awhile."
Ventajas: "The only reason I gave a “good” rating for this flight is because the crew & staff were courteous and patient, given the chaos."
Desventajas: "A lot happened. First system was down in SJC so it delayed boarding. Also passengers without seat assigned (and for some reason there were a lot of us) had to wait until all other passengers boarded before seats were assigned. Then in HNL we had to wait over 30 minutes before baggage came out."
Ventajas: "Entire process was amazing!!!!!"
Ventajas: "Flight was the best ever"
Desventajas: "Screens on the seat"
Ventajas: "Everything was great."
Desventajas: "Four hour delay..."
Ventajas: "Great flight crew, very nice. Yummy food."
Ventajas: "The crew was phenomenal."
Desventajas: "The food did not live up to the hype"
Ventajas: "Accommodating ticketing agent."
Desventajas: "No in flight movie"
Ventajas: "The entertainment was good"
Desventajas: "The food was terrible and my seat didn't recline which made for a very uncomfortable long trip"
Desventajas: "No seat assignment early. Substandard entertainment. 15 minutes late on ground to open door and let us out!"
Ventajas: "Amazing staff. Serving complimentary food and complimentary cary on baggage check in. Provide free drinks and entertainment."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Crew was great. They didn't get upset if you needed to stand up and stretch your legs. After weeks of complaining, Hawaiin finally offered vegetarian meals on international flight. In flight movies were good but a little outdated. Seats were surprisingly comfy. Free headphones eyemask and earplugs. In seat phone charging."
Desventajas: "Crying babies! argh......"
Desventajas: "Flight delayed 5 hours. Missed conections. Lousy 10$ voucher. Poor service."
Ventajas: "The staff was very friendly. All movies were free. The staff was always so courteous. There was also adequate overhead storage."
Desventajas: "Hot lunch could have been better. The chicken was over cooked."
Ventajas: "On time and the crew was friendly."
Desventajas: "The seats are not comfortable for the time of the flight."
Ventajas: "The flight was on schedule and landed in Maui as scheduled. The bags were delivered within 20 minutes of arrival. The plane was clean and the crew was professional, polite and helpful."
Desventajas: "Flight was delayed 6+ hours and no alerts or messages sent to passengers even though it was a 7:30am flight. I would have expected to receive an email or text."
Ventajas: "Good price, friendly crew, clean"
Desventajas: "Cabin was freezing cold, no blankets, food terrible, plane malfunction caused 1 hr delay; poor communication caused serious stress"
Ventajas: "Everything else! Except the pilot had to make 2 descent because of flap malfunction Pilot landed safely the second time Thank you to the skilled pilot & crew!"
Desventajas: "Maintenance issues !!!"
Desventajas: "No vegetarian option for the second meal for my girlfriend. It was just sandwiches, how hard is it to have a meatless option? For the first meal she simply ate around the chicken as no mention was made of a veg option, and the flight crew was so brusque and in a hurry it wasn’t possible to flag them down and inquire."
Ventajas: "Modern aircraft, clean plane, courteous attendants, well trained pilot, extremely smooth landing."
Desventajas: "Food was so, so. Good food helps pass the time on such long flights."
Ventajas: "Service and accommodations"
Ventajas: "Excellent service"
Desventajas: "Nothing to not like about this flight"
Ventajas: "The staff was superb and friendly!!!"
Ventajas: "Boarding was smooth, plenty to drink."
Desventajas: "Seat computer with entertainment would have been nice, a healthier meal would have been appreciate, the overhead bins should fit two carry-ons."
Ventajas: "Nice seats, and staff and good food."
Desventajas: "Plane should be equipped with wifi."
Ventajas: "Only pay baggage get assign seat. You can not book your seat. Only at the airport check in."
Desventajas: "Same as above"
Ventajas: "Got in. On time"
Desventajas: "Wait for baggage"
Ventajas: "Complimentary food and snacks."
Desventajas: "You have fill out a form when you get to Hawaii. They should provide pens for us to fill it out instead of making us ask our neighbors for pens."
Ventajas: "The food and service.."
Desventajas: "Too many passenger"
Desventajas: "Everything! I realize mechanical failures happen but we were delayed over 5 hours with no refund or credit and then instead of lunch we were handed boxes with cookies and a beef stick that I wouldnt give my dog. then to top it off, Our entire day was ruined and couldn't make our non-refundable dinner reservation in the evening which cost us $85 per person!"
Ventajas: "Same as the other flight"
Ventajas: "Decent seats and entertainment."
Desventajas: "Cabin crew was very disengaged. Unfriendly. Destroyed my bag then said they wouldn't pay to fix it."
Ventajas: "The cleanliness. No chaos."
Ventajas: "Easy check in. Wheelchair came right away."
Desventajas: "I wasn't able to pick my seat. Ended up ok, but...."
Ventajas: "I loved that they had a vegetarian option."
Desventajas: "Better inflight entertainment would have been nice."
Ventajas: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Desventajas: "So disappointed, angry, and sad."
Ventajas: "Crews personality demonstrated professional and courteous."
Desventajas: "Food offered was precooked wrapped in plastic egg McMuffin version. As title suggested bland and tasteless."
Ventajas: "As always, the crew was phenomenal and very friendly, and meal was better than my own cooking!"
Desventajas: "Unfortunately, on some of these older planes, there are no power outlets or USB ports for charging my phone."
Ventajas: "The drinks"
Desventajas: "Woke up extremely early rushed to the airport and then I saw my flight got delayed by 5 hrs And I didn't get any refund or a different flight I called Hawaiian airlines they told me to call Alaska because it's by Alaska And Alaska told me to call Hawaiian... I'm not book with kayak again"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Everything was great"
Ventajas: "Most of the crew were nice except for when I had to borrow pen from the two crews to fill out the form, both weren't willing to help. I was seated with somehow big guy and basically occupied half of my seat which was very uncomfortable for me to even move a little bit."
Desventajas: "Food service. Happy that meal is still being served."
Ventajas: "The food"
Desventajas: "The seating arrangement took longer then my usual experiences but it wasn't horrific it's the only negative thing I have to say"
Ventajas: "The staff on Hawiian airlines are great. Very very polite and friendly. They make your flight very enjoyable."
Ventajas: "Nice crew, clean aircraft, on time departure."
Desventajas: "Entertainment system."
Desventajas: "Enjoyed it very much. Great crew and clean plane!!"
Ventajas: "Friendly attendants; a lot of service available."
Desventajas: "Movie selection was minimal and mostly outdated; food was small portions and less than interesting choices."
Ventajas: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."
Desventajas: "Boarding was chaotic"
Ventajas: "Fantastic service from check in until arrival."
Desventajas: "More up to date movies"
Ventajas: "Crew, food, service"
Desventajas: "Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)"
Ventajas: "Helpful crew, good food, professional"
Desventajas: "FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep."
Desventajas: "More selections for movies . Fresh veggies or fruit in meals."
Desventajas: "Flight was 4 hours late with no explanation"
Ventajas: "I liked the complimententary pillows and blankets."
Desventajas: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."
Desventajas: "Boarding a bit chaotic"
Ventajas: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Desventajas: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."
Desventajas: "Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad."
Ventajas: "We arrived safely"
Desventajas: "90 minutes delay without information or appology."
Ventajas: "Great hospitality"
Desventajas: "Food was mediocre"
Desventajas: "No information around delayed flight. There were 4 delays.."
Ventajas: "The service and food"
Desventajas: "Plane seems dated"
Ventajas: "I love the workers, I love the entertainment. The pilot did a great job."
Ventajas: "Didn't like anything, meal service was terrible"
Desventajas: "Never liked anything and will make sure not to take that flight ever again"
Ventajas: "Great crew and vegetarian options for every meal!"
Desventajas: "No personal monitors at seats"
Ventajas: "Boarding was chaotic. No microphone, so couldn’t hear rows being called. Passengers were pushing to get onboard. No numbers, rows, etc being used. Nice airport."
Ventajas: "Very comfortable and the pilot landed the plane perfectly in bad weather! Thank y'all Fiji Airways!"
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "They did hand out thin blankets."
Desventajas: "The temperature in the airplane... Couldn't feel my body!"
Ventajas: "Servicio para menores"
Ventajas: "The service was very friendly."
Desventajas: "My knees while sitting upright drive into the seat in front of me. No extra legroom seats available. Please start saving these for people who actually need them. Also, boarding was like cattle hearding, lack of organization caused anxiety ... albeit my wife and I were amused by people without direction."
Ventajas: "Good selection of entertainment."
Desventajas: "After many hours the seats were not too uncomfortable. But that's after 10 hours flying. It was nice that they reclined like they did. But the padding could have been better."
Desventajas: "When I landed in LA after my trip I was sad to find that my suitcase was broken into and item bought were taken."
Ventajas: "Great choices for entertainment; food was hot; crew was excellent to the point of bringing a hot moist towel to wash face/hands with in the morning before serving breakfast; boarding went quickly with having 2 rows to fill in, not just one; the best, however, was the cabin crew bringing water consistently through the night to those that were awake. My husband even took a glass and held it for me while I was snuggled under the blanket. Kudos, crew!!"
Desventajas: "HA! For me to find something 'wrong' would be hard! Maybe the headphones didn't fit the head just right and couldn't hear equally well out of the speakers? Maybe a bit more leg room for my extra-tall husband?"
Ventajas: "Friendly staff, good food, comfortable ride."
Ventajas: "Friendly staff!"
Ventajas: "Very nice plane and it includes food and drinks and wonderful service"
Desventajas: "Extra bag was pretty expensive"
Ventajas: "Except entertainment and comfort i did not like any thing else."
Desventajas: "Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag."
Desventajas: "lumbar support of seats and headroom"
Ventajas: "Great views, fun airport w live music...seeing storm over Auckland"
Ventajas: "Great service. Flight attendants are super helpful and nice. The meals are really good too. Small things as movie selection was amazing too. An overall outstanding experience. Vinaka!"
Desventajas: "It was perfect."
Ventajas: "Fiji airways food it horrible.........cant even eat it.. management should eat the slop they give us,, the service is horrible...we are treated like cattle unfortunately i must fly Fiji airways as they have a concession Fiji from LAX"
Desventajas: "NOTHING .............MY ADVISE IF POSSIBLE AVOID FLYING ON FIJI AIRWAYS"
Desventajas: "I had a seat assignment for my NAN-LAX flight and it was not honored. I had seat 9b assigned but when I got to the airport check in they put me in row 40."
Ventajas: "free food and wine and beer"
Desventajas: "Entertainment was poor with old screens coming down from the ceiling. No choice of movies."
Desventajas: "Also missed this flight."
Ventajas: "Time of arrival"
Ventajas: "The people"
Desventajas: "The food"
Ventajas: "Crew was nicest in the air, so friendly, professional, helpful!"
Desventajas: "Many glitches in the reservations process: my flight records were messed up on 3 flights. Recommend allowing a LOT of extra time for check in if you fly Fiji!"
Ventajas: "Easy boarding."
Desventajas: "The food. The crew can be a little friendlier. They don't seem too happy to work for the company."
Ventajas: "Free food free booze and free movies music and tv!"
Desventajas: "The food was only subpar, sloppy eggs and wet chicken but everything else was fine."
Ventajas: "The staff, for the most part, were really friendly and helpful."
Desventajas: "The seats were very uncomfortable for such a long flight, but this is nothing new."
Desventajas: "We get to LA for our connection and security says we need to check in again, and no one is at the fiji airways desk to check us in! The security guard sees this, lets us through to check in at the gate so we sprint there and 4 agents are standing around saying they are surprised we made it."