Desventajas: "More food variety"
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "Crew could have been less rude"
Ventajas: "What can I Say. It's Singapore Airlines"
Ventajas: "Amazing crew, great seating area and tasty menu."
Ventajas: "Flight time shorter than scheduled. Food good. Crew great."
Desventajas: "Somewhat limited recent release movies compared to Emirates."
Ventajas: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Desventajas: "Nothing significant!"
Desventajas: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Desventajas: "Delay could be complimented by faster speed"
Ventajas: "Seats with entertainment"
Ventajas: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Desventajas: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Desventajas: "Softer seats and more movies"
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Ventajas: "Generally good Flight was operated by Silk Air"
Desventajas: "Entertainment score is not meaningful because of the short flight time."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Desventajas: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."
Ventajas: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Desventajas: "All good"
Ventajas: "I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)"
Desventajas: "The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane."
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "Friendly crew I like that a lot. The diabetes food choice ecselent Thank you"
Desventajas: "The toilets were very dirty"
Desventajas: "Boarding didn’t give priority to passengers with children"
Ventajas: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Desventajas: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Desventajas: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Very good service."
Ventajas: "Love the promptness of services, always with a smile!"
Ventajas: "Service by the crew was great"
Desventajas: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "Classy cabin staff"
Ventajas: "Crew, cabin and food."
Desventajas: "Lack of entertainment console at each seat"
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Desventajas: "Hope that there were more time to order and enjoy beverages."
Desventajas: "Need to be able to upgrade with Krisflyer Miles"
Ventajas: "Friendly staff."
Desventajas: "Kids' meal didn't have fruits. No cellphone charger."
Desventajas: "Headphones were not functioning properly"
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "The entertainment 100s of movies & Shows The very good portions just right"
Desventajas: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Ventajas: "great service. new plane. excellent video system."
Desventajas: "not much to complain about."
Ventajas: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ventajas: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Desventajas: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Leg room in economy is good, even for tall people. Food was actually quite good."
Desventajas: "Two of our family's seats would not recline, although they were not near an exit row."
Ventajas: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Ventajas: "I like your new entertainment devices and big screen"
Desventajas: "the number of movies is a little bit less. the category of videos is not clear."
Ventajas: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Desventajas: "Always amazing!!!!!!"
Ventajas: "9 hr flight, well taken care of by attendants and good timing... food, beverage and amenities."
Desventajas: "Gate not available on arrival. Sat on tarmac for awhile."
Ventajas: "The only reason I gave a “good” rating for this flight is because the crew & staff were courteous and patient, given the chaos."
Desventajas: "A lot happened. First system was down in SJC so it delayed boarding. Also passengers without seat assigned (and for some reason there were a lot of us) had to wait until all other passengers boarded before seats were assigned. Then in HNL we had to wait over 30 minutes before baggage came out."
Ventajas: "Entire process was amazing!!!!!"
Ventajas: "Flight was the best ever"
Desventajas: "Screens on the seat"
Ventajas: "Everything was great."
Desventajas: "Four hour delay..."
Ventajas: "Great flight crew, very nice. Yummy food."
Ventajas: "The crew was phenomenal."
Desventajas: "The food did not live up to the hype"
Ventajas: "Accommodating ticketing agent."
Desventajas: "No in flight movie"
Ventajas: "The entertainment was good"
Desventajas: "The food was terrible and my seat didn't recline which made for a very uncomfortable long trip"
Desventajas: "No seat assignment early. Substandard entertainment. 15 minutes late on ground to open door and let us out!"
Ventajas: "Amazing staff. Serving complimentary food and complimentary cary on baggage check in. Provide free drinks and entertainment."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Crew was great. They didn't get upset if you needed to stand up and stretch your legs. After weeks of complaining, Hawaiin finally offered vegetarian meals on international flight. In flight movies were good but a little outdated. Seats were surprisingly comfy. Free headphones eyemask and earplugs. In seat phone charging."
Desventajas: "Crying babies! argh......"
Desventajas: "Flight delayed 5 hours. Missed conections. Lousy 10$ voucher. Poor service."
Ventajas: "The staff was very friendly. All movies were free. The staff was always so courteous. There was also adequate overhead storage."
Desventajas: "Hot lunch could have been better. The chicken was over cooked."
Ventajas: "On time and the crew was friendly."
Desventajas: "The seats are not comfortable for the time of the flight."
Ventajas: "The flight was on schedule and landed in Maui as scheduled. The bags were delivered within 20 minutes of arrival. The plane was clean and the crew was professional, polite and helpful."
Desventajas: "Flight was delayed 6+ hours and no alerts or messages sent to passengers even though it was a 7:30am flight. I would have expected to receive an email or text."
Ventajas: "Good price, friendly crew, clean"
Desventajas: "Cabin was freezing cold, no blankets, food terrible, plane malfunction caused 1 hr delay; poor communication caused serious stress"
Ventajas: "Everything else! Except the pilot had to make 2 descent because of flap malfunction Pilot landed safely the second time Thank you to the skilled pilot & crew!"
Desventajas: "Maintenance issues !!!"
Desventajas: "No vegetarian option for the second meal for my girlfriend. It was just sandwiches, how hard is it to have a meatless option? For the first meal she simply ate around the chicken as no mention was made of a veg option, and the flight crew was so brusque and in a hurry it wasn’t possible to flag them down and inquire."
Ventajas: "Modern aircraft, clean plane, courteous attendants, well trained pilot, extremely smooth landing."
Desventajas: "Food was so, so. Good food helps pass the time on such long flights."
Ventajas: "Service and accommodations"
Ventajas: "Excellent service"
Desventajas: "Nothing to not like about this flight"
Ventajas: "The staff was superb and friendly!!!"
Ventajas: "Boarding was smooth, plenty to drink."
Desventajas: "Seat computer with entertainment would have been nice, a healthier meal would have been appreciate, the overhead bins should fit two carry-ons."
Ventajas: "Nice seats, and staff and good food."
Desventajas: "Plane should be equipped with wifi."
Ventajas: "Only pay baggage get assign seat. You can not book your seat. Only at the airport check in."
Desventajas: "Same as above"
Ventajas: "Got in. On time"
Desventajas: "Wait for baggage"
Ventajas: "Complimentary food and snacks."
Desventajas: "You have fill out a form when you get to Hawaii. They should provide pens for us to fill it out instead of making us ask our neighbors for pens."
Ventajas: "The food and service.."
Desventajas: "Too many passenger"
Desventajas: "Everything! I realize mechanical failures happen but we were delayed over 5 hours with no refund or credit and then instead of lunch we were handed boxes with cookies and a beef stick that I wouldnt give my dog. then to top it off, Our entire day was ruined and couldn't make our non-refundable dinner reservation in the evening which cost us $85 per person!"
Ventajas: "Same as the other flight"
Ventajas: "Decent seats and entertainment."
Desventajas: "Cabin crew was very disengaged. Unfriendly. Destroyed my bag then said they wouldn't pay to fix it."
Ventajas: "The cleanliness. No chaos."
Ventajas: "Easy check in. Wheelchair came right away."
Desventajas: "I wasn't able to pick my seat. Ended up ok, but...."
Ventajas: "I loved that they had a vegetarian option."
Desventajas: "Better inflight entertainment would have been nice."
Ventajas: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Desventajas: "So disappointed, angry, and sad."
Ventajas: "Crews personality demonstrated professional and courteous."
Desventajas: "Food offered was precooked wrapped in plastic egg McMuffin version. As title suggested bland and tasteless."
Ventajas: "As always, the crew was phenomenal and very friendly, and meal was better than my own cooking!"
Desventajas: "Unfortunately, on some of these older planes, there are no power outlets or USB ports for charging my phone."
Ventajas: "The drinks"
Desventajas: "Woke up extremely early rushed to the airport and then I saw my flight got delayed by 5 hrs And I didn't get any refund or a different flight I called Hawaiian airlines they told me to call Alaska because it's by Alaska And Alaska told me to call Hawaiian... I'm not book with kayak again"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Ventajas: "Everything was great"
Ventajas: "Most of the crew were nice except for when I had to borrow pen from the two crews to fill out the form, both weren't willing to help. I was seated with somehow big guy and basically occupied half of my seat which was very uncomfortable for me to even move a little bit."
Desventajas: "Food service. Happy that meal is still being served."
Ventajas: "The food"
Desventajas: "The seating arrangement took longer then my usual experiences but it wasn't horrific it's the only negative thing I have to say"
Ventajas: "The staff on Hawiian airlines are great. Very very polite and friendly. They make your flight very enjoyable."
Desventajas: "Love that they fly an a380 into christchurch - a bit overkill but was told it is cheaper to overnight the plane in christchurch vs Sydney or Melbourne"
Desventajas: "For a flagship airline, a in seat screen should be a given. This is not a budget airline."
Ventajas: "A lot of food was served - much more than any flight in the USA"
Desventajas: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"
Ventajas: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Ventajas: "Good food and entertainment"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "Seats were awful."
Ventajas: "Lovely staff and great food"
Desventajas: "There was no in-seat entertainment and we weren’t advised of this in advance"
Desventajas: "After a three hour delay and missed connection and rebooked flight, that is when the service declined. We went through 4 different lines in the Dallas airport, almost missed the rebooked flight due to miscommunications and shuffling of where we were supposed to be. And now delayed luggage."
Desventajas: "The food was poor quality."
Ventajas: "Not much to like other than access to Cathay pacific lounge at SFO Over booked about 50 seats fights in the aisles security on board blamed on a computer glitch delayed over 2 1/2 hours Business class old uncomfortable seats. After flying Singapore business last week I was appalled at what quantas had for the same price I’m dreading my flight back home on quantas I won’t fly them again"
Ventajas: "The service and flight as total."
Desventajas: "No issues."
Ventajas: "We landed safely."
Desventajas: "Crew spoke little English it seemed. Maybe they did not understand my American accent. They never acknowledged my requests and repeatedly would overlook me for drinks or food. When I would give them my order, they would diaappear, then reappear with the order wrong. On. Every. Single. Occasion.... They were rude and dismissive. Food was barely adequate of what I served."
Ventajas: "Food was good. Crew was very accommodating."
Desventajas: "Very cramped seating. Trouble with iPad service."
Desventajas: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Desventajas: "Qantas actually had to book me on jet star since they failed. Waiting 12 hrs now"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Efficient loading & unloading. Flight was on time."
Desventajas: "Seats were way too close together!!"
Ventajas: "Crew member Alex in the Economy main cabin was wonderful. He tried to memorise as many passenger names as he could as they boarded, and clearly has an amazing capacity to do so. His attitude -- that doing this is worthwhile -- is unusual and highly commendable. He immediately put people at ease. He was attentive, helpful, and very pleasant to all passengers throughout the very long journey. He was a remarkable crew member, turning a journey I had dreaded into one that was memorable."
Ventajas: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Desventajas: "Airplane food is always what it is."
Ventajas: "Really appreciate the food and entertainment Qantas provides on these mid-haul flights"
Ventajas: "Got us safely to our destination"
Desventajas: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"
Ventajas: "Friendly flight attendants"
Desventajas: "Leg room is tight in economy"
Ventajas: "Attentive staff"
Ventajas: "The Pilot"
Desventajas: "Flight was delayed by 2 hours. Had to get off the plane to get a visa. Delayed even more when we arrived in Australia. Didn’t have a gate ready when we landed. Lost my luggage in a flight to Brisbane."
Ventajas: "Attentive staff with great food. Only issue is seats in economy are a bit cramped."
Desventajas: "Seats a bit cramped in economy."
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "Quick boarding process, good food, and good entertainment selection"
Desventajas: "My headphone didn't work properly. The left ea side didn't have any sounds and the right side sometimes scrambles."
Ventajas: "The food was good. They had this pizza on focaccia bread that was amazing!"
Desventajas: "Same type of staff as my inbound flight. Some of the same folks too. Pushy, rushed, grabby, unfriendly. There were a few good stewards, but most could give 2 sh*ts about you."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Personnel were very pleasant and helpful. Service was great. Plane was clean and organized."
Desventajas: "Economy seating is cramped, but I was traveling with my adult son so all was good! Night flight was delayed by almost 2 hours, not fun when there's nothing to do and no place to eat/drink in the waiting area."
Ventajas: "Crew was friendly and lots of entertainment choices on the flight"
Desventajas: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"
Ventajas: "Absolutely wonderful flying experience!!"
Desventajas: "A little more leg room would have been nice."
Ventajas: "First Lounge is good."
Desventajas: "Seats are old, lumpy and don't work half the time."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney"
Ventajas: "One of the flight attendants was not only friendly but interactive which was appreciated on such a long flight. They have a decent movie/TV selection."
Desventajas: "The headphones were poor quality so I would consider bringing your own to hook up to the port they provide. The food was mediocre but I don't expect a 5-star meal. The seats were not comfortable for 15 hours but I'm not sure I'd be comfortable in any seat for 15 hours."
Ventajas: "Crew was very attentive. The boarding was slow at first but moved along quickly. We ordered our meal online and got our meal first. Very good food."
Desventajas: "The seat was small and we are not tall. The bathrooms were always crowded and hard to clean."
Ventajas: "There was clear communication at the Gate Lounge as to why the plane was delayed, what was being done about it, and what to expect. The crew also tried quite hard to be helpful whilst on board the flight."
Desventajas: "The cabin seemed tired overall, not very comfortable and lacking in newer amenities such as USB outlet, charger, wifi. The food was terrible - barely edible I would say. I was not offered an alcoholic drink throughout the flight and when I requested a wine, it never arrived. The trolleys seemed to be piled high with rubbish."
Ventajas: "Spacious, good food, attentive flight. I would fly again if I can sit closer up. Very generous and gave us a 20 dollar food and drink voucher because our flight was delayed."
Desventajas: "We sat on the plane for 45 min before they let us out. The flight was delayed for about 2 hrs but they let us out and gave us a voucher to spend. We sat in row 73 from Sydney to SFO and it was really hot, the AC didnt really kick in. It was uncomfortable. But it did finally got colder. It just took a long time."
Ventajas: "Double seats in Economy"
Desventajas: "Complete lack of separation between seats - minimal room. When the passenger in front reclined. It knocked my very small Qantas bottle over. Non existant leg room. A most Uncomfortable flight back to Melbourne Qantas take a look at Jet Blue. ..this should be your benchmark in Economy Travel...."
Ventajas: "Qantus flights were great, really appretiated the extra care they took in ensuring we made our connecting flights after delays and then compensated us for American Airlines stuff up with our luggage."
Ventajas: "I liked flying with Qantas, crew service was okay, food was okay, however, ticketing agents were very helpful during both departure and arrival."
Desventajas: "Crew was a little rude to cabin passengers, airline points didn't transfer well, and food was a little bland."
Ventajas: "Seats are comfortable and they serve free meals! Entertainment system is excellent when it works though the supplied headphones are not the best."
Desventajas: "Flight was little late because of a small delay."
Ventajas: "Crew members were nice and courteous"
Desventajas: "Flight was delayed more than 4 hours . Seats are not roomy at all and not comfortable compared to other international airways."
Ventajas: "I was able to make a connection without too much hassle"
Desventajas: "I had a economy plus flight booked and should have been on a Qantas from LA to JFK but due to delays I was put on an AA flight and downgraded to economy. I could have just as easily been upgraded to business - you chose not to do that."
Ventajas: "organization ans timely process on the check in counter on forward"
Desventajas: "the gate announcements not very clear."
Ventajas: "It was a two and a half hour flight and even in economy they served a full lunch with drinks included and tea and coffee service after. And they were so efficient!"
Desventajas: "No complaints at all, it was a great flight experience."
Ventajas: "They ran things efficiently and staff was cordial and helpful if asked."
Desventajas: "I didn't realize I was assigned middle seats for.both legs of my long 20 hour trip. It would have been nice if the person checking me in would have considered assigning me a different seat on at least one of the legs. It was fine just not amazing."
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Friendly crew. Good entertainment options."
Desventajas: "The food could have been more tasty and warm."
Desventajas: "It would be better if it was on time"
Desventajas: "My luggage was damaged in both directions."
Ventajas: "Love China air. Comfortable. Lots of movies. Food okay"
Ventajas: "staff service very good, price is good"
Desventajas: "crowded flights. seats too close"
Ventajas: "The flight was fine. Everything went smoothly."
Desventajas: "I was not allowed to recline my seat because the person behind me did not want me to recline."
Ventajas: "Flight attendants are nice, quite some new movies are available"
Desventajas: "Food is fine, but can be better"
Desventajas: "no place to put pillow/blanket while eating"
Ventajas: "Nice attention to details like water periodically during flight and warm towels before our meal."
Desventajas: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."
Ventajas: "Food and transfer is great."
Desventajas: "Flight delays."
Ventajas: "Everything, the service, the food, the disposable toothbrushes & toothpaste in the bathrooms, I’ll always fly China Air going to Asia from now on, they are awesome!"
Desventajas: "ran out of food options, was not given a choice and served meat I could not eat."
Ventajas: "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
Ventajas: "Excellent condition of Aircraft"
Ventajas: "Flight was fully booked and we had a tight connection, but everything went smoothly."
Desventajas: "Late, and upon arrival 5000+ people trying to get through immigration. Stupid."
Ventajas: "The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating."
Desventajas: "Coffee cups were to small lol"
Ventajas: "The boarding process was organized and fast . The flight was smooth ."
Ventajas: "Good price."
Desventajas: "Late 90 minutes fly. The service is not good."
Desventajas: "My seat table was broken and couldn't really eat my food without spilling and how people take forever to get off plane and staff doesn't regulate it should definitely make people who have multiple carry Ima wait until people leave to grab alll their stuff from cabin"
Ventajas: "Everything was punctual and well-organized. The plane was clean."
Desventajas: "The food was a weak point - I ate a few bites and then quit, but not much worse than coach-class food on any other airline."
Ventajas: "Restrooms were clean. Had 2 empty seats beside me - excellent"
Desventajas: "Earphones were bad bcoz no sound could be heard. Stewardesses were too busy or could not understand english"
Ventajas: "Most comfortable economy accommodations I've experienced: good food (!!), polite staff, free blankets/pillows, head phones, personal tv with extensive movie collection. Infinity better than AirAsia, which I flew the same route in reverse."
Ventajas: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Desventajas: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Ventajas: "The interior was clean and spacious. Overall pretty comfortable flight. About average in-flight entertainment system."
Desventajas: "They gave me a tray without the main entree on it for breakfast and said they'd come back. Gave everyone in front of and behind me their food as far as I could tell. Then they never came back. I wasn't particularly hungry and neither was my girlfriend who was next to me, so we split her food, but still, pretty weak."
Ventajas: "Crew was impressive. Very efficient with exceptional customer service and appearance."
Desventajas: "Food was awful. Flight was 1hr late"
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "I particularly appreciated having so many employees assist those passengers (including me!) who needed to connect in Tapei with the flight to Bangkok. Our flight arrived a bit later than scheduled, and I was concerned that I would miss the connection to Bangkok - but our connecting flight was held for us, and several employees were available to direct us to the correct gate for boarding. thank you all!"
Ventajas: "Nice crew, decent food"
Desventajas: "Seats even narrower than the 777-309ER"
Ventajas: "Great schedule, great flight crew, gave me an exit row both directions, very flexible tickets (allow you to change date repeatedly with essentially no penalty), and all for an amazingly low price. All in all the best ticket I've ever bought!"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "Overall staff was pleasant. Food was ok. Leg room was pretty tight. For a short 3 hour flight it was bearable."
Ventajas: "The middle seat was empty on my flight, I appreciated the extra room."
Desventajas: "The movie selection was not super up to date."
Ventajas: "Very good service.on a scale 1 to 10,I give 10 point. Keep up the good job. Thanks"
Ventajas: "seats were ok for being in the very back"
Desventajas: "Our flight took off an hour late. 2nd time this happened with this airline during this trip"
Ventajas: "That we were provided with seat belts."
Desventajas: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."
Ventajas: "I had a sudden swelling of my feet and ankles while flying to Asia.. China Airlines was very accommodating to me and had a wheel chair waiting for me at the gate... Never had this happen,,, So they were very helpful and considerate..."
Desventajas: "delayed flight"
Ventajas: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Desventajas: "Nothing to report bad"
Desventajas: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."
Ventajas: "Customer service was great."
Desventajas: "My daughters audio didn't work at all in her entertainment system and my audio was really terrible. We did expect to watch movies and was unhappy that the audio wasn't working on a business class flight."
Desventajas: "very good experience over all"
Ventajas: "Service, Seat, food, and movies."
Desventajas: "having to get up and ask for more beverages"
Desventajas: "It was hot, again. Really hot. The movies weren’t different and I’d watched the ones I wanted to see on the way to Paris. The seats were uncomfortable."
Desventajas: "Slow boarding, not able to select seat in advance"
Ventajas: "Amazing, brand new plane. State of the art business class seats. Nice crew"
Ventajas: "Totally reasonably way to fly to tahiti. It seems like a well run airline."
Ventajas: "They bumped me off they also told me I had no insurance when I thought I bought the insurance from him flight. They are talking to see if I can get on the plane for Monday at 1:30 so I'm still at the LAXM very upset when I thought I bought insurance I had a important business in Paris and then I was heading out to Iraq to our mission day so I'm very upset right now thank you is there something you can do to make sure"
Ventajas: "Liked the tahitian atmosphere on the plane."
Desventajas: "Seats were uncomfortable and hurt my back."
Desventajas: "Legroom is tight and narrow..smaller than your average space in coach."
Desventajas: "I have purchased the priority pass but it didn't work. Was very disappointed. I could have saved money by not purchasing it."
Desventajas: "Very tight seating-uncomfortable. Crew was not very friendly"
Ventajas: "The entertainment"
Ventajas: "The crew was astonishingly good. I really was amazed with the whole crew sense of service and kindness."
Desventajas: "Hard to say.. really"
Ventajas: "The crew's service, the food and availability of food and drink throughout the whole flight."
Desventajas: "The cabin temperature, it was too warm."
Desventajas: "There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food."
Ventajas: "Very solid experience and comfortable"
Ventajas: "They have definitely improved in the few years since I last flew with them. The food is still really good for airplane food. Also the service by flight attendants is friendly and attentive. The entertainment offered quite a few options as there were quite a number of movies if different genres and recent releases. I would definitely recommend them over some more expensive airlines."
Ventajas: "The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights"
Desventajas: "The boardin required a long walk to a remote terminal and then quit a long drive to the plane"
Ventajas: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Desventajas: "High cost to make any changes to a reservation"
Ventajas: "seat in business class was fair to poor- unable to fully recline\ food was poor"
Desventajas: "seating and food"
Ventajas: "Comfortable airline, good food, friendly service. I would take it again."
Desventajas: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Desventajas: "Three and a half hour delay (while lying to us about why it was delayed) missed my connecting and got to sleep in an airport with no accommodation or recompense on either end. "Island Time" not acceptable for air travel."
Ventajas: "great options for entertainment."
Desventajas: "The plane food was horrible."
Ventajas: "Old movies little choice"
Ventajas: "Coach is about par with other airlines of the same class. Food is acceptable. Service is efficient and the crew is pleasant. Decent legroom for me (5’5” tall). I was able to get 5-6 hours sleep on the overnight flight to LAX."
Desventajas: "Having to go outside and climb stairs to board. Food could have been better."
Ventajas: "Being a redeye flight, they kept the plane dark for about 4 hours & didn't disturb us. The crew was friendly & professional."
Desventajas: "The terminal is not air-conditioned, just ceiling fans, so waiting to board was uncomfortable. We had no ability to select our seats so we had to take what they gave us."
Ventajas: "Frendly crew, drinks unlimited, and lovely time overall"
Ventajas: "Free movies rocks. Hawaiian air charges for them. Very good food"
Ventajas: "I liked getting a pillow and blanket. Movie selection was good but could be a little better."
Desventajas: "The food selection was "meh." I am a vegetarian and I wish I was told during booking to request a veggie meal. I would have given an "excellent" score with vegetarian options readily available and better movies."
Desventajas: "Better food selection, especially for vegetarians. Also, get gingerale!"
Ventajas: "Not much"
Desventajas: "Staff was VERY rude, seats are uncomfortable. Inside the plane is FREEZING cold. Food was ok-"
Ventajas: "Great service, from booking seat assignment to meals, the staff could not have been better,"
Ventajas: "Plentiful blankets, pillow, headphones and earplugs. Food and drink readily available."
Desventajas: "Seats are too small/narrow with little leg room for a 6' person. I was seated in 45A, the last row against the window. The seat backs do not recline yet, the seats in front of us so so, we end up with the guy ahead of my in my lap with zero leg room as my knees were pressed down by the reclined passenger in front of me. Very uncomfortable to not be able to move for 8 hours!!!!"
Ventajas: "Excellent service"
Ventajas: "The seat was uncomfortable. The staff was not friendly. They were serving food and did not let me pass to get back to my seat. And they did not bother to leave any food for me. The movie selection was limited."
Desventajas: "It had to be the worse experience ever."
Ventajas: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Desventajas: "That the flight was over already"
Ventajas: "The crew was incredibly positive, helpful, and cheerful."
Desventajas: "There were very few movie choices compared to similar flights with other airlines"
Ventajas: "This was a wonderful flying experience for me. I was happy with the selection of entertainment, the seats were comfortable, and the crew was friendly. I also enjoyed the food!"
Desventajas: "We spent a long time on the tarmac at LAX. The explanation was that they were making sure everyone's bags got on board...which I felt was very odd. We left late, and arrived in Pape'ete 45 minutes late. Otherwise, the experience was excellent."
Ventajas: "This is a direct flight from Paris to LA so you don't have to pick up your luggage to go through customs when you go back to the US. You save a lot of time! I had 2 seats for myself. The cabin looks very attractive because of its colors. The Tahitian music is relaxing. It is also nice to see the crew with a Tahitian outfit, Tahitian pearls... You kind of travel without going to Tahiti! The crew is always very pleasant. The food is better than with any American airline."
Desventajas: "No choice for the meal. They had run out of one dish..."
Ventajas: "The plane was on time."
Desventajas: "I did not like the schedule. Leaving by 7 in the evening would permit many more connecting flights upon arrival in LA. Leaving Papeete at midnight wss exhausting. There were a lot of empty spaces but when we were assigned seats, we were not asked if we would like a place to stretch out (which we would have!)"
Ventajas: "On time, friendly hosts."
Desventajas: "The food was not quality. One fresh fruit option was served; otherwise, lots of starch. They said there would be drinks available, but I could not find them."
Ventajas: "Flight attendants were nice and Lights turned off shortly after T/O to help people sleep, but not much else."
Desventajas: "Flight delayed 2 hours--very hot waiting inTahiti airport, especially when original T/O time was 1 minute before midnight."
Ventajas: "The seat I was in wasn't as crowded in last row center. So I had some recline space to kick back."
Desventajas: "Screaming baby and sick baby right next to me both flights but can't do anything about that."
Ventajas: "Not much"
Desventajas: "Too hot Food was awful Delayed on both ends"
Ventajas: "Plenty of leg room"
Desventajas: "Seats were extremely outdated- circa saved by the bells"
Ventajas: "Every seat has its own entertainment system, no charge. Food was decent. Blankets, pillows, headphones, earplugs and sleep mask provided at no charge as well."