Auxiliares de vuelo respetuosas y atentas
Desventajas: "Selecting seats online"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Desventajas: "Less delays"
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "Service, crew, punctuality, plane, seats"
Desventajas: "Food, cold coffee and tea."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Purchased tickets through Kayak on ANA with confirmation. Bumped to United after confirmation. Although I realize both companies are Star Alliance, the bait & switch is unacceptable & I would NOT have purchased these tickets for United. Flight had much more turbulence than my experience on ANA which is why I refuse to fly any other airlines. Will recommend against Kayak to everyone I know."
Ventajas: "Great experience overall."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff and crew were great. Very accommodating."
Desventajas: "I unfortunately got placed in the middle of one large person and one person who had a strong body odor. Unfortunate but it happens."
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Desventajas: "The lounge was somehow poor and noisy because of the airport constructions."
Ventajas: "The crew are all nice and helpful"
Ventajas: "comfortable seats"
Desventajas: "I didn’t get seat together w husband on both flights. No snacks even peanuts provided."
Ventajas: "Easy checking process. Friendly staff"
Ventajas: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Desventajas: "Limited entertainment options for kids."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Desventajas: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."
Ventajas: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Desventajas: "The in seat entertainment was a bit clunky"
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Desventajas: "No opción de español"
Ventajas: "Boarding was smooth. Food was good. I had snow crab and seafood with rice. Many new movies and music choices. Crews were lovely and care."
Ventajas: "Fantastic customer service, excellent food everything was best and clean."
Ventajas: "The service and the seats"
Ventajas: "The room and comfort in the larger planes and the crew is always outstanding on ANA."
Desventajas: "More movie selection....... many are Asian movies which are of poor quality. More food selections. I really don't care for most Asian dishes and I starve on these flights."
Ventajas: "Everything is perfect!"
Ventajas: "Great service. Crew are kind and friendly!"
Ventajas: "Polite attendants"
Desventajas: "small leg room......"
Ventajas: "very comfy, great ground handling crew"
Ventajas: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Desventajas: "Nothing in particular"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Messed everything up!!!"
Desventajas: "Messed everything up!!!"
Ventajas: "the food, service, and efficiency"
Desventajas: "The really long layovers"
Ventajas: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Desventajas: "Nothing, really."
Ventajas: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Desventajas: "Not enough English movies/tv shows"
Ventajas: "Young, pretty, and charming stewardesses. :-)"
Ventajas: "Food was good."
Desventajas: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Ventajas: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
Ventajas: "Everyone crew members was very friendly and helpful. I"
Ventajas: "crews are nice"
Desventajas: "food so so, delayed taking off at narita for 30 minutes"
Ventajas: "Smooth flight with great service"
Ventajas: "All flights were on time or early."
Ventajas: "Service in a air."
Desventajas: "I needed water in the airplane because inside was so dry, however it was so hard to ask water and they gave me very little of water."