Aumento de las medidas de higiene
Limpieza diaria, instalación de filtros HEPA en cabina en vuelos de Sudeste Asiático a Surabaya
Precio promedio de ida y vuelta
Buena oferta ida y vuelta
Buena oferta solo ida
Garuda Indonesia, Indonesia AirAsia y Citilink han eliminado todas sus tasas de cambio y cancelación en los vuelosde Sudeste Asiático a Surabaya. Confirma las políticas en su web de reserva.
Etihad Airways no permite reservar el asiento del medio para los vuelos de Sudeste Asiático a Surabaya.
KAYAK es un buscador de viajes. Eso significa que buscamos en toda la web para encontrar los mejores precios para nuestros usuarios. Con más de 2 mil millones de búsquedas de vuelos procesados anualmente, podemos mostrar una gran variedad de precios y opciones para vuelos de Sudeste Asiático a Surabaya.
La herramienta de predicción de precios de KAYAK usa datos históricos para determinar si el precio de un vuelo a Surabaya de Sudeste Asiático puede cambiar en los próximos 7 días, para que los viajeros sepan si reservar o esperar.
KAYAK Mix te permite combinar boletos de solo ida para ahorrar dinero en comparación con un boleto de ida y vuelta tradicional. De esta manera puedes volar a Surabaya con una aerolínea y regresar a Sudeste Asiático con otra.
A veces las fechas del viaje no son definitivas. Si tienes algo de flexibilidad, las fechas flexibles te muestran todas las opciones al volar a Surabaya de Sudeste Asiático hasta 3 días antes o después de tus fechas elegidas y así puedes elegir los vuelos que más te vengan.
Valoración según las opiniones de los clientes de KAYAK
Ventajas: "Food, service"
Desventajas: "The space"
Desventajas: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "Crew , announcements were restful , not loud and blasting like some airlines"
Desventajas: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Desventajas: "Better food, better selection movies"
Desventajas: "Reservation online"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Ventajas: "Got bumped to Business Class"
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ventajas: "Great service always smiling, flight on time, overall a great way to fly."
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Ventajas: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Desventajas: "Absolutely no complaints"
Desventajas: "Boarding didn’t give priority to passengers with children"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Desventajas: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ventajas: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Desventajas: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Desventajas: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Ventajas: "Crew was overall friendly"
Desventajas: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ventajas: "The service and the flight to and from Narita Airport."
Ventajas: "Great service"
Ventajas: "Efficient boarding and arrival"
Desventajas: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Ventajas: "Great flight and entertainment options, friendly crew, free wine :)"
Desventajas: "It is really good experience. All the flight attendants are good"
Ventajas: "the selection was impresive to m"
Ventajas: "Hard to find lounge for bclass users"
Ventajas: "Crew, plane, punctuality"
Ventajas: "Nothing specific"
Desventajas: "No real dramas"
Ventajas: "The food was ok. It didn't set my heart on fire, but I did finish it."
Desventajas: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Ventajas: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Everything is suport wonderful"
Desventajas: "Price. it's better"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Desventajas: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ventajas: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Ventajas: "On time departure and take off. Smooth landing."
Ventajas: "Service is good even in economy class."
Desventajas: "Chairs on the new A380 although more comfortable than the Boeing 777 are still very uncomfortable for sleeping in the economy class. Plane is so big that it takes a while for first and business class to load and unload. Luggage took forever to unload for the same reason."
Ventajas: "Crew were good"
Desventajas: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."
Ventajas: "Comfortable seats"
Desventajas: "Cabin was very warm for a long time. Boarding could be more organized. Food - fish for main fish and tuna salad. I like fish, but really?"
Ventajas: "Crew is professional"
Desventajas: "The interior in the air craft need seriously to be refreshed."
Ventajas: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"
Ventajas: "Crews are friendly"
Desventajas: "Delays should be reduced"
Desventajas: "It was ok"
Ventajas: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Desventajas: "Phone check-in until 1 hr before departure would’ve been helpful."
Ventajas: "On time, clean aircraft"
Desventajas: "Keep going with the excellent job, Garuda"
Ventajas: "Avion comodo, espacio razonable entre asientos, excelente atencion de la tripulacion, buena calidad de comidas y bebidas. Entretencion razonable"
Desventajas: "Tener peliculas en idioma español o subtituladas en español"
Ventajas: "Void Jancok"
Desventajas: "Void Jancok"
Ventajas: "Nothing 2 hours late Had to watch commercials on the seat tv screen."
Desventajas: "I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline."
Ventajas: "Food and beverage service"
Desventajas: "45 minutes delayed when departing"
Ventajas: "Fast boarding"
Desventajas: "Food is low quality. Nothing special."
Ventajas: "I LOVED the Flight Attendants' uniforms. Smile!"
Ventajas: "As above"
Ventajas: "Todo correcto, normal. Sin grandes lujos."
Desventajas: "Poco espacio."
Ventajas: "Boarding on time, efficient flight, handled well, on time at destination."
Desventajas: "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."
Desventajas: "Plane was delayed"
Ventajas: "Smooth flight on time including lunch service. Good entertainment system. Friendly attentive crew."
Desventajas: "Low quality food. On arrival in Bali walked a long way inside terminal down corridors and up-down stairs without anyone guiding disembarking passengers and without signs guiding us. We even passed other passengers in the halls boarding their flights. So disorganized!"
Ventajas: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Desventajas: "I'm a bit get bored with the food."
Ventajas: "The flight crew was amazing, as always. Boarding was fast and simple. And the flight wasn't packed so there was plenty of room."
Desventajas: "There really wasn't anything bad. But I transferred from a Boing-777 so the smaller, older plane just didn't feel "nice". But it's only a 1hr flight so whatever."
Ventajas: "All excellent, including service and food."
Desventajas: "Boarding time is not punctual."
Ventajas: "Great experience, friendly staff, great food. (I travelled business class)."
Desventajas: "Boarding started late. Needed to wait quite some time in the corridor, without further explanation. Likely because of a rain leakage, but there was staff, who could have explained it."
Ventajas: "Garuda have one of the best service and the crew always smiling and helpful. The new seating is very nice and conformable. The food is very nice."
Desventajas: "The one thing I don't like about Garuda is so many announcements. They want to announce every things that happens. There is a reason why the seatbelt signs are there. You don't have to say what we will have in the menu as we have it. The entertainment system is has average collection and they are not organized. That includes the movies. The music section is terrible, I was not able to recognize any of the artist. It is sad that they don't take their entertainment system seriously. With their service and new fleet, you will expect to have a great entertainment system but sadly it is not."
Ventajas: "Non stop"
Desventajas: "Delay by 2 plus hours!"
Ventajas: "Absolutely nothing - your Arline’s cancelled our flight and could got us out in 1 instead of 3 days late. You even tried charge a change fee or $ 800 more for business class Tix to depart earlier!"
Desventajas: "see message above"
Ventajas: "Amazing food. Really great crew. Highly recommend trying them"
Desventajas: "Very limited entertainment. Beds are 100% flat but still they're very comfortable."
Ventajas: "Good service, clean plane, friendly staff"
Desventajas: "Very small amount of food, no refill on drinks!"
Ventajas: "Personal atentisimo, gentil y silencioso, como buenos japoneses/indonesios. Comida A1, avión nuevo y muy bien flat bed."
Ventajas: "Warm crew and comfortable flight,take off and landing."
Desventajas: "Nothing much."
Desventajas: "Flight was delayed by more than one hour."
Ventajas: "The flight attendants were friendly and helpful. The seats were spacious and comfortable."
Desventajas: "The food could have been better."
Desventajas: "Staffs separate seat from parent and kids. Crazy."
Ventajas: "We were warmly greeted and quickly checked in ...very efficient. The plane even left a bit early...don't be late!"
Ventajas: "Food, flight, service, entertainment, free checked bag"
Ventajas: "In Indonesia you fly Garuda not because it is cheapest, but because it has generally the best ontime record"
Desventajas: "This was my mother in law traveling. Upon arrival in Jakarta, no Garuda staff assisted her in changing terminals for connecting flight. Security would not let her in to China Airlines entrance, because her boarding pass was from Garuda. They were telling her to go back to Garuda terminal. My wife had to contact someone at China Airlines to go find her, get her through security, and escort her to the plane which had already boarded!!"
Ventajas: "Great service and menu in business class. Best I have experienced."
Ventajas: "Nice to have food and good entertainment on an affordable flight"
Desventajas: "Departure gate changed over boarding time. The waiting gate was hot"
Ventajas: "The crew are polite."
Desventajas: "Insufficient information about boarding , no announcement. No information screen. The food was a bit strange."
Ventajas: "The staff, on time departure and everything was friendly."
Ventajas: "That it was all trouble free very simple to book and everyone was very helpful."
Desventajas: "All good!"
Ventajas: "Professional Crew and Excellent Customer Service"
Desventajas: "One hour delay"
Ventajas: "Professional and Excellent Customer Service"
Ventajas: "I was surprised to get a snack on a 30 minute flight ! Very good. Crew and service was great !"
Desventajas: "The boarding process could be more organized - maybe starting with the back of the plane first."
Ventajas: "Cabin Crew is friendly and professional"
Ventajas: "I really enjoyed the in flight meal, much better than other airline food I have had!"
Desventajas: "The in-flight entertainment was ok, could do with a few more new films and more episodes of TV shows!"
Desventajas: "Entertainment system was not working"
Ventajas: "The crew was very friendly and attentive."
Desventajas: "Can’t think of anything"
Ventajas: "Great seat and crews"
Desventajas: "A330-300 is nice"
Desventajas: "Business class boarding could have been more organized. Was sent to the gate too early from lounge"
Desventajas: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Ventajas: "Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music."
Desventajas: "They have 2 food options and they're just ok. There wasn't very many drink options either."
Desventajas: "The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair..."
Ventajas: "Seats were comfortable"
Desventajas: "The crew was not friendly, and the food selection is limited"
Ventajas: "Luggage allowance."
Ventajas: "All went Well, no delays, good service."
Ventajas: "Window seat was good for enjoy very wonderful outside view."
Ventajas: "The flight was on time."
Desventajas: "Bathrooms could be cleaner."
Desventajas: "lost my luggage"
Ventajas: "Tripulación muy bien"
Desventajas: "El sabor de la comida no estuvo muy bueno"
Desventajas: "No seat back entertainment. Very old plane."
Ventajas: "Everything was really good"
Desventajas: "But the flight left and arrived 30 minn late!"
Ventajas: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."
Desventajas: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
Ventajas: "Excellent as well!"
Desventajas: "Everything good as well."
Desventajas: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"
Ventajas: "Overall is great"
Desventajas: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Desventajas: "For 50 min flight we waited 45 mins in taxi"
Ventajas: "Can’t find anything good."
Desventajas: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Ventajas: "Friendly & attentive crew"
Desventajas: "Departure delay (10 minutes)"
Desventajas: "Entertainment system was old and food was so-so"
Ventajas: "Short flight."
Desventajas: "One of our luggage was delayed during transit."
Desventajas: "Bathroom line"
Desventajas: "Why did the entertainment get shut off more than 30 minutes before landing?"
Ventajas: "Second flight was quite empty and the plane was in much better shape"
Ventajas: "Nothing at all!"
Desventajas: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."
Desventajas: "I was having 10hrs of layover in Malaysia, the airline neither facilitates with any transit lounge, room, and lunch. I am very disappointed."
Ventajas: "Movie story"
Ventajas: "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
Desventajas: "Flight was 3 hours late!"
Ventajas: "Boarding was easy with less passengers."
Desventajas: "The magazine in my seat pocket was dirty. The seat cushion seemed not clean. There was a greasy spot not cleaned."
Ventajas: "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
Desventajas: "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
Desventajas: "It appears the staff don't want to be there, long check in queues, poor in-flight service, average food, not even offer water in-flight, plane was dirty, entertainment average, not at the standard for a full service carrier."
Ventajas: "Good food for airplane although I was in the back of the plane and they ran out of what I preferred to have. Lots of free drink options."
Desventajas: "Small seating area, hard to sleep on a 13 hour flight"
Ventajas: "Delicious food"
Desventajas: "No entertainment"
Ventajas: "Clean and entertainment good!"
Desventajas: "Food is mediocre, even for airplane food."
Desventajas: "Fight was delayed half an hour due to waiting for a few connecting flight passengers. This is ridiculous as the airline is making the gain at the expense of other passengers' priceless time."
Ventajas: "- On Time - Nice to include buns or bread for breakfast - Staffs should be more gracious and engaging."
Desventajas: "- Landing was rough and sudden - Hot drinks only served at the end of meal. It should be served together with meal. - Row 17 was last to be served. Rather hungry especially on transit flight from Singapore - No transit lounge and refreshments"
Desventajas: "Had a transit flight through KL from Colombo to Bali. The luggage was not with me and my friend along with about 7-10 others post arrival in Bali. We received the luggage after losing almost one day eating into our holiday. Minor compensation was given but the inconvenience was far more! This is not the KL to colombo flight but thought i will write it in here as I got this through Kayak"
Desventajas: "Lost baggage on direct flight"
Ventajas: "The flight was on time"
Desventajas: "The boarding process was a waste of time"
Ventajas: "Bangkok Airways era quien operaba el vuelo y es la mejor línea aérea de Asia. Increíble servicio, comida, personal, limpieza, ama lidiad, servicio gratis en el lounge. 10 puntos."
Desventajas: "Salir con retraso pero entiendo que fue por el mal tiempo"
Ventajas: "Increíble servicio, puntualidad y amabilidad. 10 puntos!"
Desventajas: "boarding was awful 1 hour late and no information provided to waiting passengers staff nasty and indifferent and/or uninformed about what was going on"
Desventajas: "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"
Desventajas: "Flight delayed."
Ventajas: "The leg room"
Desventajas: "Boarding process"
Ventajas: "Scoot in silence"
Ventajas: "Flight was short"
Desventajas: "Seats are very tight if you are over 5’6"
Desventajas: "All ok"
Desventajas: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."
Ventajas: "Amazig Airplane"
Desventajas: "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
Ventajas: "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
Desventajas: "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
Ventajas: "The food was good. The service very good. Check in was so fast."
Desventajas: "Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out"
Desventajas: "Allow us to upgrade class"
Ventajas: "Quick boarding"
Desventajas: "Overpriced drinks and snacks"
Ventajas: "Head rest not comfortable. Short distance okay not long one."
Desventajas: "Plane is old i think. Take off and landing time plane some shaky and sound not pleasant."
Desventajas: "Music or movie will be good."
Ventajas: "Extremely rude."
Desventajas: "I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water."
Desventajas: "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"
Desventajas: "You can choose your seat but when you pay you can choose a seat and I don’t like this"
Ventajas: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Ventajas: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Ventajas: "Good price. Was on time, seats were comfortable, helpful staff"
Desventajas: "No use of headphones 30 minutes before take off and arrival"
Ventajas: "Everything worked"
Ventajas: "It was a good flight"
Desventajas: "The long delay......"
Ventajas: "Overall it was a good flight."
Desventajas: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."
Ventajas: "great check in staff fast boarding comfortable temperature in cabin very good crew"
Desventajas: "The flight was delayed for over 30 mins."
Ventajas: "Nice aircraft, on time departure and arrival"
Desventajas: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
Desventajas: "Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination."
Ventajas: "Food are excellent. Legroom is good for a budget airlines. Crew are nice"
Ventajas: "comfortable seat"
Desventajas: "No TV on plane"
Ventajas: "Personal amable"
Desventajas: "Te dan 1 comida y 1 bebida el resto hay que pagarlo. Se paga el internet y no tienen televisores."
Desventajas: "Everything but the price. Worst customer service ever!!!"
Ventajas: "Affordable biz class"
Desventajas: "Really poor food and flight was delayed 2 hours both ways"
Ventajas: "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
Desventajas: "equipment could use refurbishment"
Ventajas: "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
Desventajas: "Disorganized boarding"
Desventajas: "Que cobren todo aparte pero es lowcost."
Desventajas: "They lied about baggage costs My flight on scoot from blr to Singapore was 2 hrs delayed and no reason"
Ventajas: "QUIET ZONE"
Desventajas: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Desventajas: "I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!"
Desventajas: "I had lost my luggage from Singapore to Maldives’s airport"
Desventajas: "Delay one hour"
Ventajas: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
Desventajas: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Ventajas: "Early alert that flight was going to be 5 hours late."
Desventajas: "No online check- in. Very slow check in at airport. Vouchers provided for food at airport - only problem was we couldn’t find a place that would take them. Boarding was painfully late and slow. As we arrived in the early hours of the morning the cost of taxis were double the normal price. Still no compensation as promised by the airline when they initially advised us of the late flight. Could do a lot better."
Ventajas: "Easy and cheap"
Ventajas: "On time"
Ventajas: "On time. Service on board simple. Crews are friendly"
Ventajas: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Desventajas: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Ventajas: "Scoot upgraded to a bigger plane, and as a result had more empty seats"
Desventajas: "flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed."
Desventajas: "Flight attendant presentation (uniforms were not very high quality)"
Desventajas: "We were delay for 2 hours, no communication, no apology or compensation."
Ventajas: "Boarding time and departure time very good. Easy and fast check in"
Ventajas: "The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!"
Desventajas: "Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule."
Ventajas: "Landed early"
Ventajas: "Sat grounded for 1 hour,"
Ventajas: "Great experience"
Ventajas: "Well so far i uded airasia 3 times and always on time"
Ventajas: "The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia."
Desventajas: "Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever."
Ventajas: "Again Delayed"
Desventajas: "Missed appointment delayed as usual"
Desventajas: "I didn’t think there was an airline worse than the budget U.S. domestic carriers until I found AirAsia. Not worth even the low cost. I had a horrible check-in experience at both airports I flew from with them, charged for every little thing, no in-flight entertainment, and the flight crew was yelling at the passengers. Never again!"
Ventajas: "Plane was very clean and crew professional. I thought we would be late leaving, but ground crew turned plane around quickly in Bandung."
Desventajas: "Book your extras before the flight. 20kg bag for $15 and package lunch for about $6. It cost about $50 to add a bag at the airport."
Ventajas: "It arrived on time"
Desventajas: "Very snel legroom, no included food, no free water, no inflight entertainment"
Ventajas: "Price and clean plane."
Desventajas: "Baggage fees"
Desventajas: "You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and had to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?"
Ventajas: "Meals are delicious although not all items were available without prebooking."
Desventajas: "It was very cold during the flight. No blankets available - only for sale."
Ventajas: "Overall service"
Desventajas: "Delay, no entertainment"
Desventajas: "Long delay..!!"
Ventajas: "The flight was on time and the food was ok"
Desventajas: "Not specifically to do with Air Asia - but the very long queue going through immigration at Denpasar could be improved dramatically"
Ventajas: "We boarded and landed on-time without a hitch. I didn't prepaid or order any food but it did smell good."
Desventajas: "No entertainment on the aircraft."
Desventajas: "It is like riding a bus except bus would allow you bags free of cost. No entertainment. Food and water only if you pay. Had to pay for bags also and it is not a small amount. Sucha ripoff."
Desventajas: "Delay flights. wait too long"
Desventajas: "it was late, quality of experience was poor- from predeparture to landing"
Ventajas: "Very friendly."
Ventajas: "Personal muy amable. Sin tiempo de espera."
Desventajas: "No hubo comida incluida. Retraso de casi una hora."
Ventajas: "Easy check in and boarding. On-time flight."
Desventajas: "I paid extra for premium seat, but still legroom is painfully lacking.The unlocked cockpit, and the casual movement of cabin crew in and out of the cockpit, made me nervous in this error of terrorism."
Ventajas: "Great crew personality"
Desventajas: "Boarding process could be improved. Should have only allow passengers with seat numbers announced to enter instead of letting all."
Desventajas: "Flight was delay"
Ventajas: "Landing 20mins early."
Desventajas: "Going by bus to & from the plane. Waiting for luggage"
Desventajas: "Delay of one hour Delay announced was 20 minutes and no further announcements were made about additional delays Maybe some refreshments could have been served to compensate for delay at least"
Ventajas: "Cheap flight, landing at T2"
Desventajas: "Walking on the Tarmac or busing to the plane, flight delayed 25m without an update till past actual departure time, seatbelt light on for almost entire flight-when are passengers given a chance to use the bathroom? The value meal (sandwiches) was very basic and exactly the same for both departing & return flights. My 4yo could pull out the table from its tracks-He's not exactly he-man."
Desventajas: "They charged me $186.43 USD"
Ventajas: "fast and cheap"
Desventajas: "Seats too cramped"
Ventajas: "Got to my destination 30 mins early!"
Desventajas: "No charging dicks or entertainment"
Ventajas: "The service was excellent"
Ventajas: "Puntualidad y personal profesional"
Desventajas: "Lo único que no dan nada de comer , pero la verdad es que la gente que si tenía comida ( pagando)tenía muy mala pinta la comida"
Ventajas: "We got there."
Desventajas: "Late departure, charged for baggage, cramped seating."
Ventajas: "The free meal prior to boarding."
Desventajas: "The fact that our flight was extremely delayed and the gate was very chaotic!"
Desventajas: "We staied alot in the airport waiting the delayed flight without parior commuincation The plan was so noisy We were not notified before that our luggages were not included in the ticket price so we spent time trying to pay online but the website was so bad and then we paied cash The plan was so cold which made me feel sick and no plankets to use The take off and the landing were terriple Even no pottle of water served all have to be paid by the passengers !!"
Ventajas: "Nothing !!!!!! $$$$???"
Desventajas: "Didn't do a good servers, even a small bottle of water passengers have to pay. What the world !!! $$$ ???"
Ventajas: "The crew was very nice and professional"
Desventajas: "I fly a lot and this was the most uncomfortable flight I have ever taken."
Desventajas: "Boarding to the plane was terrible. Plane was delayed but two other flights had to board at the same terminal so there was a lot of confusion about boarding. There was a last minute terminal change and 3 different flights had to share the same terminal to board the bus to the planes."
Ventajas: "Quick boarding process"
Desventajas: "When purchasing the flight I was in a hurry and failed to purchase two checked bags. Upon arrival air Asia charged us $45 US dollars per bag for failing to purchase online and surpassing the 4 hour time limit. We feel that this is a terrible policy. They would not wave the extraordinary baggage fees. Terrible policy!"
Ventajas: "AirAsia is the budget option"
Desventajas: "Nothing really. You get what you pay for"
Ventajas: "Quick n smooth, great landing"
Desventajas: "Took about 3 hrs and 7 tries online to book as the price rose each time. At airport we were charged an additional fee for luggage. Waiting for boarding there was no P.a. and we couldn't here our boarding call. We didn't eat thinking we were going to be served a meal. They wanted to charge for meal. We had never had any of those with other airlines and this was our 11th flight in the last 4 weeks. We will avoid Asia air and let my friends know also. jerry Moes"
Ventajas: "Todo bueno"
Desventajas: "Sólo permiten 15 kgs. Ya es ridículo eso de los sobre pesos. Debería ser como.antes sin fijarse en eso"
Las aerolíneas que vuelan de Sudeste Asiático a Surabaya han tomado medidas de seguridad adicionales y ajustado sus políticas para atender mejor a los viajeros. Las políticas varían según la aerolínea.
Aumento de las medidas de higiene
Limpieza diaria, instalación de filtros HEPA en cabina en vuelos de Sudeste Asiático a Surabaya
Mascarillas obligatorias y provistas en vuelos de Sudeste Asiático a Surabaya
Asientos que respetan las normas de distanciamiento social
Los asientos del medio no se pueden reservar en vuelos de Sudeste Asiático a Surabaya
Prueba antes del vuelo
Prueba de anticuerpos, prueba de síntomas en vuelos de Sudeste Asiático a Surabaya
Sin tasas por cambios. Busca vuelos flexibles de Sudeste Asiático a Surabaya