Ventajas: "The crew were superb and the bathrooms were regularly cleant"
Ventajas: "The crew was very attentive and our seats in Prestige class were very comfortable."
Desventajas: "The entertainment options were meager at best."
Ventajas: "the food and the business seat is very good."
Desventajas: "the entertainment must be update more."
Ventajas: "All crew was super polite, friendly and professional, the food was amazing, and seat was comfy."
Desventajas: "The entertainment was poor, bad movies selection, small selection of movies, old movies."
Ventajas: "Boarding for Any KA flight is excellent. They actually tell the crowders to sit down, which makes it easier to figure out if you're supposed to be in line or not."
Desventajas: "This flight was a Delta flight, with Delta crew on a Delta plane. Delta is great for domestic, but this crew was definitely not a Korean Air crew. The result is a lower quality of service, with more than half of the flight attendants not being nearly as cordial as they should have been."
Ventajas: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Desventajas: "Entertainment was not so great, small selection of movies."
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "Service was great and flight landed safe. Korean food was delicious."
Ventajas: "A comfortable flight, with fine service."
Desventajas: "The connectioning flight was slightly late, but just enough to make it a mad dash through customs and to the furthest possible gate on the opposite end of the terminal. Not within the airlines control, but unnecessarily hectic"
Ventajas: "Everything. Will definitely chose them again."
Ventajas: "Got me there and back on time!"
Desventajas: "Could've had a larger movie selection"
Ventajas: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Desventajas: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"
Ventajas: "Well equipped economy class. More leg room than others. Food is ok."
Desventajas: "Other carriers tend to be cheaper(but also not as good)"
Ventajas: "Economy seating leg room is better than US domestic airlines."
Ventajas: "Food staff and entertainment are generally top notch"
Desventajas: "Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel."
Ventajas: "I always enjoy taking Korean airlines. The crew is always the most helpful. The food is first class!! They are pretty well on time with their schedule. Over all I would give this airlines an A+. Will be using them again for my next trip"
Desventajas: "It would be nice to have Wi-Fi in economy class."
Desventajas: "Entertainment options are out of date which is painful for long flights"
Ventajas: "Staff was very warm and accommodating. Flight was smooth"
Desventajas: "The temperature was incredibly hot. Despite being a 5 hour red-eye that took off at 2300, they kept the lights on for an hour at the start of the flight. Then they turn them on again an hour later to do meal service. They made it impossible to sleep."
Ventajas: "Great service"
Ventajas: "Good legroom; great choice of movies and screen on back of seat makes it convenient to choose and see movies/music etc"
Ventajas: "Comfortable, easy, great service."
Ventajas: "Food and accommodating flight attendants."
Ventajas: "great flight attendants"
Desventajas: "Clean, great services, and good food"
Ventajas: "Flight attendants"
Desventajas: "Clean, great service, good food."
Ventajas: "The flight crews are friendly."
Desventajas: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."
Ventajas: "Seats were a bit roomier and attendants were friendly."
Desventajas: "I didn't like the meal."
Ventajas: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ventajas: "Everything was so good.food, service, crew, entertainments etc."
Ventajas: "With three little kids it was nice to be able to load early"
Ventajas: "Korean Air hosted us on four separate flights to SE Asia, a trip from which we have just returned. Of all of the airlines that we have used over the decades, Korean Air rates at the very top. We have no complaints, only a sense of what a first-class operation it was for us."
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "Clean, comfortable and professional."
Ventajas: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Desventajas: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."
Ventajas: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Desventajas: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Desventajas: "The waiting and boarding procedure -- either at Bangkok Airport or at Seoul Airport, I forget which -- is a little unusual. A written description of this would have been helpful along with the boarding passes."
Ventajas: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Desventajas: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ventajas: "Just about everything"
Ventajas: "Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!"
Desventajas: "I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment."
Ventajas: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Desventajas: "The Entertainment selection on a long flight is limited!"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Desventajas: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ventajas: "Everything was great."
Desventajas: "Baggage claim was terrible."
Desventajas: "Extremely uncomfortable seat (didn't even lean back, due to positioned in front of the wall).m"
Desventajas: "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."
Desventajas: "Turbulence and bumpy. I know you can do much about that."
Ventajas: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
Overall, very good trip. I would definitely fly with Japan Airlines again. Food choices are Japanese-centric, flying back to Los Angeles after being in Asia two weeks, something different would have been nice. But overall, very good.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Waited way too long for my bags"
Ventajas: "The crew was amazing"
Ventajas: "Yes the airline co-operating so nice and staff were helpful. The seat was so comfortable."
Desventajas: "More variety of movies"
Ventajas: "The service and food was great. Plains are new."
Desventajas: "Better food"
Desventajas: "Very professional and friendly crew. Food quality was excellent."
Ventajas: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
Ventajas: "The crew was absolutely amazing!"
Desventajas: "I think everything was amazing"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Desventajas: "The food and drinks were sub-par"
Ventajas: "Overall is good :)"
Ventajas: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Desventajas: "Bad seat near bathroom. Smelled like pee entire trip"
Desventajas: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Ventajas: "VERY FRIENDLY"
Ventajas: "Very friendly and accommodating staff on JAL every trip"
Ventajas: "Service was excellent."
Desventajas: "The food could have been a little more mainstream"
Ventajas: "Excellent and original Japanese meals"
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Nicest crew I have ever seen!"
Ventajas: "The crew were very polite"
Desventajas: "No choice of menu and films only very limited choice."
Ventajas: "The legroom is comfortable for a tall person."
Ventajas: "Economy seating the best in the business."
Desventajas: "Old movies"
Ventajas: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Desventajas: "The horrible JET LAG I have now lol."
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "All was efficient but no standout"
Desventajas: "Nothing was bad enough to mention this column"
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "The hospitality of the crew"
Ventajas: "The airplane and all"
Desventajas: "A little bit in the sakura lounge"
Ventajas: "The airplane and all crevices"
Ventajas: "The food and plum wine. The entertainment packet was nice too!"
Desventajas: "The folks coughing on the plane."
Ventajas: "Food and drinks"
Ventajas: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Desventajas: "Small leg room."
Ventajas: "JAL is the best airline I've ever flown."
Desventajas: "Food isn't to my liking but was good."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Good food and excellent service On time"
Desventajas: "There are not much choices for movies News uses Japanese only"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Ventajas: "This was the first leg of 3 flights back to the US and it was great!"
Desventajas: "There was nothing bad about this flight."
Ventajas: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Desventajas: "Absolutely nothing."
Ventajas: "excellent seat space and excellent in-flight service."
Ventajas: "Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position."
Ventajas: "Seat not comfortable crew was amazing"
Desventajas: "Comfort in seat"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "I loved the film with kabuki characters to introduce safety procedures."
Desventajas: "More seating room, better ventilation."
Ventajas: "All crew are so kind.Great services."
Desventajas: "Old man next to me couldn’t keep his arm on his side."
Ventajas: "Friendly staff, fast service, and good food."
Ventajas: "Crew members was very polite and food was good"
Desventajas: "seat is quite small."
Ventajas: "We asked for the seafood meal option. Great food and we were served before regular meal service. The ANA staff was unfailingly polite and helpful. The economy class seats were surprisingly comfortable and the entertainment options were well-rounded. We hope to fly on ANA again!"
Ventajas: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "The crews' smile and politeness were excellent."
Desventajas: "The line was way long to check in at the Narita International Airport."
Ventajas: "ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service."
Ventajas: "It was alright."
Desventajas: "Prepare to wake up with neck pain."
Desventajas: "very average"
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "Food was not good, seats not comfy"
Ventajas: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"
Ventajas: "The crew was nice."
Ventajas: "Great service."
Ventajas: "Attentive, very prompt when I indicated that there was condensation drip from the cabin roof. Vegan/vegetarian food was well prepared and staff were very knowledgeable with food choices and options."
Ventajas: "Food was good also"
Ventajas: "Food and service was excellent."
Desventajas: "Seats in economy were narrower than other airlines."
Ventajas: "The food is great as far as airline food goes, the plane was clean, and staff was thoughtful"
Desventajas: "The in seat entertainment was a bit clunky"
Ventajas: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Ventajas: "Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual."
Desventajas: "Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock."
Desventajas: "No opción de español"
Ventajas: "Crew was very friendly. All observed interactions with passengers were pleasant and helpful."
Ventajas: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Ventajas: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Plane was hot and a lot of food but it wasn't very good."
Ventajas: "on time, great service on flight"
Desventajas: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."
Desventajas: "Could not fall asleep as the chair would not recline enough"
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent."
Ventajas: "2 inches more legroom in economy than other airlines on that route."
Ventajas: "Most all."
Desventajas: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Ventajas: "Legs-room was good."
Desventajas: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ventajas: "On time, comfort, good food, good deal"
Ventajas: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Desventajas: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ventajas: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Ventajas: "Great service, everyone was happy to do their job"
Ventajas: "overall clean and comfortable, service is great"
Ventajas: "Crew always good"
Desventajas: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"
Ventajas: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Desventajas: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Ventajas: "Crew was excellent"
Desventajas: "Better seat cushions"
Ventajas: "Flat bed is wide and comfortable. Cabin crew was excellent."
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Ventajas: "Amazing crew. Seat needs more padding."
Desventajas: "Memory foam seats"
Desventajas: "On time would be better."
Desventajas: "Seats after 1st hr, will feel uncomfortable"
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "The crew was really nice. The plane was clean and comfortable."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Desventajas: "Better food, better selection movies"
Ventajas: "Crew was very courteous, went above and beyond."
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Ventajas: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Ventajas: "Nothing beats Singapore SQ!"
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Desventajas: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Everything from Ticketing, Checking in......"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "But I got to take Qatar airline and the service was great"
Desventajas: "Almost missed the flight, havent noticed the passengers in prior"
Ventajas: "United miles."
Desventajas: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Ventajas: "Good crew service"
Desventajas: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Desventajas: "Stewardesses were a bit rude"
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Ventajas: "crew was very polite and cheerful."
Ventajas: "Overall experience and wonderful crew"
Desventajas: "Nothing really."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Desventajas: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Ventajas: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ventajas: "Great price"
Desventajas: "Food is not good"
Ventajas: "For as long 14 hour journey they sure make it comfortable."
Desventajas: "No complaints"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service was great, food was alright, was able to move from a middle seat to a window."
Desventajas: "The flight I was supposed to take from Nanjing to Hong Kong by Hong Kong Airlines in the afternoon didn't exist so I had to take a morning flight. Was given no warning and had to check on my own. The Singapore Airlines flight was on time though."
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Desventajas: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "Nothing i like"
Desventajas: "Terrible ground service in changi airport singapore"
Desventajas: "instead of gluten biscuits, peanuts or popcorn could be offered"
Ventajas: "Friendly staff great food and customer service very comfortable seating wonderful atmosphere. Thank you much for taking care of me"
Desventajas: "Everything was perfect"
Desventajas: "On this day, I’m well please."
Ventajas: "Comfortable seats."
Ventajas: "Amazing crew and food; clean lavatories throughout the flight"
Desventajas: "Need more elbow space; 10 seats across in the economy section really soured the experience"
Ventajas: "Crew was very nice."
Desventajas: "I can’t think of anything"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Flight was on time. Great service throughout the journey."
Desventajas: "We waited more than 40 mins for baggage."
Ventajas: "crew was amazing and plane was comfortable"
Desventajas: "Everything was great"
Ventajas: "EVA Air is an excellent all around airline."
Ventajas: "Late night flight, crew was good and timely"
Desventajas: "I got sick from the spaghetti dinner served 2 hrs before landing."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Efficient boarding and crew."
Desventajas: "Food not the best."
Ventajas: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."
Ventajas: "Really enjoyed flying with Eva air."
Ventajas: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
Desventajas: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."
Ventajas: "The crew were nice & the flight was on time."
Desventajas: "Food was ok but I was in the Economy class. I do agree with a review that no water was served during a long flight. Drinks were served only after a meal."
Ventajas: "Everyone was friendly and approachable"
Desventajas: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
Desventajas: "The crew were not very friendly, they went about their tasks but did not engage with the customers in a friendly manner. It was very much as though they were doing the minimum for the job/flight. For instance, when you board and sit down the first thing they give you is the menu and then the landing card. But I've just sat down I don't need these two extra pieces of paper immediately. I sat on an aisle and must have been knocked 5-6 times by the carts. After I was bumped then I hear the 'excuse us, carts coming through'."
Desventajas: "I don’t understand why flights don’t board from the back to the front. People at the back have to get past the ones in front still in the aisles to get to their seats."
Ventajas: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
Desventajas: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."
Ventajas: "plenty of movies to watch."
Ventajas: "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Everything! Easy to book my fly and print my ticket with out to much hassle bey convenient"
Desventajas: "It was a long 9.5 hrs flight! Economy class is okay! Nothing wrong w the airline, its just not comfortable to sit for almost 10 hrs long!"
Ventajas: "Everything from boarding to entertaiment."
Ventajas: "On time departure Attentive crew Good food"
Ventajas: "Service was neat Took of on time Good entertainment"
Ventajas: "As always it's the professional kind efficient staff."
Desventajas: "It was too warm on the plane."
Ventajas: "Quick boarding, felt like more leg room than usual, polite courteous staff, good movie selection."
Desventajas: "Food was good, but I've had better with other Asian airlines. They served me croissant with breakfast that was so dry, it crumbled all over my lap."
Ventajas: "Attentive crew, clean washrooms, decent chairs, great food, enough entertainment. It was easy to transfer trains in an airport we have never been to."
Ventajas: "Well fed, fast, bathrooms clean"
Desventajas: "More Movie selections"
Ventajas: "Friendly service. The food was good!"
Desventajas: "Bumpy ride could also be from hazy weather."
Ventajas: "The plane was nice, seats comfortable, flight staff was super nice, ride was very smooth, like all previous Eva air flights."
Desventajas: "Nothing. Everything was great as usual :)"
Ventajas: "Same as above."
Desventajas: "Same as above, but there were not a lot of open seats, so we were moved to the bulkhead."
Ventajas: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Desventajas: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Ventajas: "flight attendants were terrific"
Desventajas: "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."
Desventajas: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
Ventajas: "I'd like to say thank you with the ground staff who help me to get a better seat."
Desventajas: "some of ground staff talk too much and try to change my mind, when I requried about my seat."
Ventajas: "Great food service, comfortable chairs, and adequate entertainment on the screen."
Desventajas: "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"
Ventajas: "Friendly service, was allowed to have a window seat"