I like services, food on board is very nice and delicious.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Desventajas: "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."
Ventajas: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Desventajas: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Comfortable and great crew"
Ventajas: "People were friendly - from check in right through to disembarkment."
Desventajas: "Not applicable"
Desventajas: "Tight seating."
Desventajas: "Cancelled flight"
Ventajas: "The food"
Desventajas: "My 12 hrs layover in Japan."
Ventajas: "Best airline I have ever flown."
Ventajas: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ventajas: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
Ventajas: "The service, more leg rooms and flight attendants were very friendly."
Ventajas: "Great tasting food, and nearly constant beverage service."
Ventajas: "Boarding procedure was the most efficient I have ever seen for a 777. Very quick and efficient, back to front. Great food. Very polite and efficient crew. Plenty of leg room in coach. Comfortable seat configuration, with only three seats in center section. JAL is a great airline!"
Ventajas: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Desventajas: "Small airplane"
Ventajas: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ventajas: "This was an AA flight.I never expect excellent service from AA."
Ventajas: "Flight attendants were super helpful and lovely, couldn't have asked for better. Very pleasant experience. Plane was clean and tidy and they arranged us all so the majority of us had a spare seat in the middle which I'm sure everyone appreciated."
Ventajas: "Everything about the Japan air portion of our trip was excellent."
Desventajas: "No problems whatsoever."
Ventajas: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Desventajas: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ventajas: "Very comfortable, good movie/entertainment choices, great crew"
Ventajas: "The hospitality of the crew"
Ventajas: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Ventajas: "I liked everything about the flight service and attendants. The attendants were always respectful and smiling...."
Ventajas: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."
Ventajas: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Desventajas: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
Ventajas: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Desventajas: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."
Ventajas: "The staff took pride in providing excellent service from check in till landing."
Desventajas: "Still paying for wifi in 2016"
Ventajas: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Desventajas: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Desventajas: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."
Ventajas: "An airline that thinks about consumers and then delivers a premier experience. Fly no one else to or from Japan."
Ventajas: "Good food, and entertaimet!"
Desventajas: "Chair is way too hard."
Ventajas: "The crew was very good and consistently accommodating"
Desventajas: "Nothing actually"
Ventajas: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"
Desventajas: "Food was not good."
Ventajas: "The flight attendants were very accommodating super friendly."
Desventajas: "The food . I had a stomach ache with one of the salmon(raw) salad. It was horrible!"
Ventajas: "Flight attendants were great and very accommodating. They made the flight comfortable for all passengers. The entertainment was decent, some recent movies. Overall a pleasant experience."
Desventajas: "There was no choice for vegetarian/vegan meal options on the flight. This was my biggest complaint. Having a meal option is crucial when you are flying for 10+ hours. It is 2016, the vegetarian/vegan community is growing, and it is unfair that there was no choices. Luckily, the snacks were vegan friendly and the kind staff tried to put together a meal of veggies, fruit, and as many rolls as we wanted. If this wouldn't have been the case, the flight could have been a lot worse. Consider giving the meal preference choice to people. Not everyone eats meat, and many have an allergy/intolerance to dairy."
Ventajas: "Everything was so good. flight attendants were great. plane wasn't full so there were empty seats. plane was super clean and nice. can't recommend them enough."
Desventajas: "food was only decent, but it's probably just my personal taste"
Ventajas: "Boarding at Narita was excellent. Comfort in Economy isn't great, although as expected. The food was good, the crew excellent."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Again, the crew was extremely polite and accomodating. I’d fly with them again!"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Ventajas: "The food and the crew were great."
Desventajas: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Desventajas: "If there was no delay."
Ventajas: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I love the food,"
Desventajas: "Nothing for complaining, everything is good"
Ventajas: "The service was exceptional"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Staff Many empty seats"
Ventajas: "Clean plane, comfy seats and great staff"
Desventajas: "Everything was good didn’t hate anything"
Ventajas: "Staff were very helpful and very foamy and comfortable seat"
Desventajas: "No boarding zone number called in economy"
Ventajas: "The crew are all nice and helpful"
Ventajas: "Excellent service."
Ventajas: "Crew was very nice and accommodating ... refreshing change."
Desventajas: "Hoping for different movies on the long flight back...and less R rated ones...some different games (like trivia) would have been nice."
Ventajas: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Ventajas: "The crew are so courteous and helpful."
Ventajas: "It was a fast flight, the crew was very accommodating and it was very comfortable."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Customer service on ANA was as stellar as always."
Desventajas: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."
Desventajas: "The food was not as good as in my previous flights."
Ventajas: "Big TV screen. Food."
Ventajas: "Outstanding customer service, I was especially impressed when the flight attendants would intermittently clean up the restrooms- something that definitely doesn't happen on US airlines. Good food as well."
Desventajas: "Again, would prefer a larger selection and more change with movie choices."
Ventajas: "Staff were very nice. Very fast service as well."
Desventajas: "Seats were a bit uncomfortable"
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Desventajas: "No opción de español"
Ventajas: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Ventajas: "The stewardess are the most polite and helpful I've travelled with"
Ventajas: "Crew and service was awesome"
Desventajas: "Not enough choices of entertainment"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Nice crew, clean lavatory"
Desventajas: "Had a chance to select seats only for return flight Seats were too narrow"
Desventajas: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Ventajas: "As long as I didn't fly on united"
Ventajas: "Great service, accommodating staff. Seats were comfortable."
Ventajas: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Ventajas: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Ventajas: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ventajas: "Excellent in every way"
Desventajas: "Flight were shaking badly several times and I feel dizzy"
Ventajas: "Excellent service"
Ventajas: "Boarding was efficient the crew was polite, professional and helpful, seats were comfortable, and the food was surprisingly good."
Ventajas: "Service and so much free drink."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Delayed too much except that, everything was good"
Ventajas: "The seat space, and the ability to recline the seat was surprising."
Desventajas: "It is what it is."
Ventajas: "Very good"
Desventajas: "Very good"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
Ventajas: "The crew was readily available and was able to assist with everything needed"
Desventajas: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
Desventajas: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Smooth boarding"
Desventajas: "Air hostess did not offer hot drinks"
Desventajas: "No hay películas en español"
Desventajas: "The crew service very lack"
Desventajas: "Cancelation process was too poor customer service was also too poor. And high cancellation fee. Customer service representatives did not tell me when I am going get the money back and also weather my ticket is also canceled or not."
Ventajas: "The food was good."
Desventajas: "We were sitting at te back and it was very cold. Not sure why. They ran out of chicken for lunch."
Ventajas: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
Desventajas: "Older entertainment system but not a big issue on a short flight."
Ventajas: "Efficient service."
Desventajas: "The sound jack on my seat was dysfunctional and the sound kept cutting out unless I had my hand on the jack for 12 hours. It was CX806 flight."
Ventajas: "I love the food, service and comfort I want make sure to fly with Cathay Pacific in my future flights. It’s all excellent! And I will probably recommend it to my family and friends."
Desventajas: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
Ventajas: "I liked the movie selection they had for entertainment—many choices. Most of the staff were very friendly, but there was a bit of a language barrier which made it a little difficult to ask for something. They are also attentive, so if you press your call button, you don’t have to wait half an hour until someone helps you."
Desventajas: "Most of the meals were awful. I barely ate on the flights (except the dessert), but how good can airplane food be really... The seats are pretty tight and uncomfortable. They are too upright, making it very difficult to sleep. On one of their planes, the seats didn’t recline at all. I recommend paying a bit more for extra leg room ($150) or flying business or first class even (for long flights)."
Desventajas: "The flight was delayed for one hour."
Ventajas: "Flight staff was awesome. They were all so thoughtful and extremely positive. It made a long trip so much more enjoyable!"
Desventajas: "Nothing! Super pleasant experience"
Ventajas: "The flight attendants were professional and attentive."
Ventajas: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Ventajas: "The crew was very organized. I travelled with a wheel chair assist friend, they made sure we were comfortable. We arrived ahead of schedule."
Desventajas: "The food choices are well thought off. My only concern is the tenderness of the beef."
Ventajas: "The tv had decent selection. Crew were nice. Priced good"
Desventajas: "Boarding is chaotic, after standing in line then they call for other rows and my place in line didn't matter it was a free for all rushing to get in line. No water.....they took my water and have high blood pressure so need water and they don't give enough. Food is mediocre"
Desventajas: "Flight delayed by 4 hrs. Food was horrendous."
Ventajas: "Good flight. Crew busy but pleasant."
Desventajas: "Difficulty hearing announcements - I have a hearing deficit - so it was hard to know what was going on. Wish there was a coffee/tea service before landing after 15-hour flight to Chicago. Crew kept windows dark until 1/2 hour before landing."
Ventajas: "I like most of everything from this airline, Cathay Pacific."
Desventajas: "bathrooms should be cleaned more often"
Ventajas: "Same as above"
Desventajas: "Same as above"
Ventajas: "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
Desventajas: "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."
Ventajas: "Great service attitude. Friendly with smile. Love their service"
Desventajas: "A short flight with just snacks. Seems downgraded the international flight standard."
Desventajas: "Our laugage is delay, service is worse than we never see."
Ventajas: "Most comfortable bed... slept almost 7 hours on the flight. Food, service and everything else was excellent..."
Desventajas: "Nothing I can think of... They had it all covered."
Ventajas: "Amazing flight! Continue to serve pleasantly to all passengers"
Ventajas: "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
Ventajas: "I've taken other long-haul flights where it seems the flight attendants were serving food or drinks every couple of hours, leaving little time to sleep peacefully. But the Cathay staff, I think, balanced it well. Over 15 hrs, I was only woken up 2-3x for food. Was nice to be able to sleep without being disturbed too much."
Desventajas: "Way too cramped in the economy section. I'm a small guy, but even for me it was cramped."
Ventajas: "Easy check in, and a pleasant flight! Thank You!!!"
Desventajas: "The service is kinda slow to respond"
Ventajas: "Terrific first class and business club in Hong Kong. Great flight crew. Everything else also excellent. Keep up the excellent work."
Ventajas: "Our connecting flight was running late due to weather and Cathay pacific airlines were waiting for us at security to take us to the airplane that was waiting ! Wow ! Amazing service!!! So grateful for their amazing kindness !!!"
Desventajas: "Needs more leg room"
Ventajas: "Everything was good I didn't have any complaints about the service or flight time"
Ventajas: "Same as above"
Ventajas: "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
Ventajas: "The food was great and so was the service."
Desventajas: "The ride was a bit bumpy at times. I wish there is a foot rest in front for Economy class, just like Singapore Airline ."
Desventajas: "Food options!"
Ventajas: "The flight was a great value for the price and the staff was amazing and attentive."
Desventajas: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Desventajas: "Airport boarding lounge was ice cold. Staff couldn’t be bothered with it."
Desventajas: "The cabin temperature was a bit too warm, I sweated a bit during mid flight from the heat."
Ventajas: "food and seat are good."
Ventajas: "Always good service"
Desventajas: "No fruits on long flight, not like other airlines"
Ventajas: "Good service, onboard entertainment"
Desventajas: "Twice now I didn't get the seat I reserved at the time of ticketing."
Ventajas: "Good staff and very helpful"
Desventajas: "Not much variety of food in a long flight"
Desventajas: "Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "Seat was ok. Service was timely"
Desventajas: "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
Ventajas: "They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options."
Desventajas: "Terrible food."
Ventajas: "good service and food but A330 is too old and small"
Desventajas: "Food was not as good as I would expect from China Air and they ran out of eggs for breakfast."
Desventajas: "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
Ventajas: "Great food"
Desventajas: "Need more leg room"
Ventajas: "Food and transfer is great."
Desventajas: "Flight delays."
Ventajas: "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
Desventajas: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Ventajas: "Crew was excellent."
Desventajas: "kind of an old airplane. Food tray was broken. Display was not functional."
Ventajas: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Ventajas: "Service and speed"
Ventajas: "Beautiful plane, clean and well serviced, unlike American carriers"
Desventajas: "We were delayed an hour on the tarmac in Taipei with no explanation. I was told there were no aisle seats and when we finished boarding I could see that the attendant on the ground had not been truthful. I did get a bulkhead aisle seat after the doors were closed, but I would like to know the truth from service people."
Ventajas: "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
Ventajas: "Attendants were good"
Desventajas: "Airplane food. But it doesn't matter what airline you fly on"
Ventajas: "Flight arrived early"
Ventajas: "My seat was spacious while my wife's seat was up in the front and cramped."
Desventajas: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
Ventajas: "The space between seats was spacious and the internet was available in my flight"
Desventajas: "The food was bad and the staff was not serving the beverage until my food was almost at the end"
Ventajas: "Again, great service. Food was very good, and enough leg room even with person in front pushed back."
Ventajas: "I think it was overall great, and the crew was very nice."
Ventajas: "Comfortable flight, decent seat size, decent leg space, lots of movie and TV options"
Desventajas: "Outdated entertainment system on a330, food is lackluster, overhead bins in a330 can be a little hard to reach. Maybe not an issue on newer planes? Tight aisles. Leg space could be a little bit better. Non adjustable headrest (height wise)"
Desventajas: "Food was not that great. I expected more in premium ecconomy"
Ventajas: "The restrooms were very clean, and I appreciated that some even offered lotion. Staff were friendly and helpful."
Desventajas: "I felt cold during the flight from Taipei to Los Angeles. I felt warmer with my jacket and two blankets, but it would have been nice to maybe have the air conditioning lower."
Desventajas: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Found a lot of new movies and foods tasted great"
Desventajas: "Slow to board the plane and the seat near emergency door was not very comfortable."
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "The middle seat was empty on my flight, I appreciated the extra room."
Desventajas: "The movie selection was not super up to date."
Ventajas: "T has good customer service. Good media selection"
Desventajas: "The seats are pretty narrow and not enough leg room"
Ventajas: "Crew worked diligently."
Desventajas: "Couldn't check in online. Was within the 24 hours check in time."
Ventajas: "Nothing about the flight I can recall was pleasant"
Desventajas: "From the time we board at Taipei, the gentleman checking our ticket was rude. The flight crew member was not straighten out the customer who are loud and causing trouble for other customer. Seat was uncomfortable and small. I've suffered back pain due to the cramped seating and also my seat reclining was broken, every time I've tried reclining it just snap back. The food was bad, the bun/biscuit was hard when given to us."
Desventajas: "missing baggage"
Ventajas: "Would have liked better seats since we are so tall, but overall, very comfortable flight."
Ventajas: "Comfort seats, new airplane, very friendly service."
Desventajas: "The food was rather ordinary and the amount of wine I got on this JFK to TPE flight was no more than 2 oz."
Ventajas: "Flight landing delayed 30min, cutting into transfer time. China Airlines was amazing in making sure I didn't miss it. They moved me up towards the front of the plane and had personnel at jetway to escort me through baggage claim and customs. Thank you for the great customer service!"
Ventajas: "Attentive staff, good selection of entertainment"
Desventajas: "Disorganized boarding, very cramped seating"
Ventajas: "I liked the blankets, food and movie selections."
Desventajas: "The cabin crew seemed to give full cans of beverage to the Chinese and people from Taiwan, but only graced westerners with a cup."
El vuelo de ida con en A330 fué muy bien, puntual, cómodo y la comida buena. El personal de facturación muy bien. El vuelo de vuelta con el 767 fué muy puntual. Embarque bastante rápido pero la comida muy mejorable y asientos con menos espacio (el 767 es mas pequeño y se nota).
I love to flight delta, everybody is so nice, quick boarding, even the people seems behaving better now. Love America!!!
La comida podría mejorar, ofrecer más cosas
Que te todo está bien organizado
No hay mucho que mejorar la verdad están muy bien capacitados el personal muy amable en el mostrador y las azafatas 👌🏼
Hubo mucho cambio con la hora de salida del vuelo y el personal iba acelerado, tendiendo a ser bordes, como si fuese culpa del pasaje el problema. La comida en este vuelo fue decepcionante como poco. Pedí menú especial y uno de los platos que me sirvieron fue un bagel y mantequilla para untar, nada más. Muy inconsistente la calidad de Delta, porque en el vuelo Amsterdam - Boston fue todo genial
Buena aerolínea con todo funcionando y buena atencion.
Mucha turbulencia y el personal no todos no era tan amable
Super excelente yo no los cambio por ninguna aerolínea
Todo fue muy ágil y salió a tiempo
al ser un avión pequeño es bastante incómodo
La comida estaba fría y solo era un sandwich pequeño
Mejoraría el tiempo espera para salir del avión!.
Me gustó el anuncio, hecho para que todo público viera y entendiera!.
El viaje estuvo excelente!🙏
Desventajas: "el trato"
Ventajas: "Me gusto casi todo"
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Ventajas: "La tripulación fue muy amable, asientos confortables, un vuelo en general tranquilo"
Ventajas: "Los asientos no son cómodos"
Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Ventajas: "Excelente trato, la mejor línea aérea"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Ventajas: "LA puntualidad para abordar y despegar"
Desventajas: "Su personal no es muy amable"
Ventajas: "I love the idea to have a non stop flight and the seats are very comfortable to be this an excellent flight just need to give more snacks that would be great :)"
Desventajas: "Took to much time the boarding and we needed more snacks"