The crew members are very kind and their respond was so fast.
Ventajas: "Great flight attendants left me alone to sleep."
Desventajas: "Korean Air cabins always seem a little warn to me by about five degrees."
Ventajas: "Clean facilities and polite staff. Very short flight"
Ventajas: "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
Desventajas: "Foam earplugs would be a welcome addition."
Desventajas: "The food is usually good on korean air but wasn’t great this time"
Ventajas: "The service was quick and friendly."
Desventajas: "Maybe a great selection of in flight movies would be nice. (For longer flights)."
Ventajas: "Everything was great!"
Desventajas: "More dates available for reward redemption"
Ventajas: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
Desventajas: "Use better companies to book your tickets"
Ventajas: "Seat comfortable"
Desventajas: "Movie selection was a tad bit small"
Ventajas: "Boarding services"
Desventajas: "On-line cellphone app interface in mandarin version could be better."
Desventajas: "Inconsistent entertainment system"
Ventajas: "The employees were soooo nice and friendly"
Desventajas: "Wheelchair service"
Ventajas: "good service"
Desventajas: "Seats a little cramped"
Ventajas: "Wheelchair assistance"
Desventajas: "Seat room was too small, couldn't comfortably fit in seat"
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Ventajas: "Staff was very warm and accommodating. Flight was smooth"
Ventajas: "Attendants friendly, cabin clean"
Desventajas: "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
Ventajas: "Food, would of liked snacks or dessert."
Desventajas: "Would of like more movie choices"
Ventajas: "Everything was great, i had a connection flight and i did not have to check in like other times."
Ventajas: "attentiveness of the crew to people of multiple nationalities."
Ventajas: "The leg room was pretty generous compared to other airlines."
Desventajas: "The entertainment system worked alright but a bit old-fashioned. The airplane safety video seemed like it was made in the 90s. The food on the return flight was really bad"
Ventajas: "The food.the teem"
Ventajas: "The food was wonderful."
Ventajas: "Excellent service and food."
Ventajas: "it was not crowded"
Desventajas: "plane is old my luggage was left behind in souel"
Ventajas: "I had a safe flight"
Desventajas: "The food selection was awful,and the crew was rude about altering if you didn't like what was available"
Ventajas: "Had a fantastic time, it exceeded my expectations."
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Ventajas: "Crew is rather polite and courteous."
Desventajas: "On-board entertainment system wasn't working until 5min into the air."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Ventajas: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Desventajas: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I've flown all over the world and it literally was the best flight I've ever had."
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "Service was nice and speedy"
Desventajas: "Seat was stiff"
Ventajas: "Great Service Check-in Process Boarding Process Lounge Food"
Desventajas: "Seat is a bit outdated: lie flat but not very comfortable. Their new Business seat on B777 seems much better Security / Immigration in Bali took 2.5h all flights to China, Korea, Japan, Australia seems to depart between 11pm and 2am Breakfast was served 2.5h before landing reducing sleep time"
Ventajas: "Service counter check in was very helpful"
Ventajas: "Cleanliness. More leg room"
Desventajas: "Attitude of a couple of the airline stewardess toward me. They served the Korean citizens and deliberately overlooked me for snacks or coffee/tea. I had to ask thrice."
Ventajas: "The beautiful and friendly air syewardess."
Desventajas: "Not comfortable sitting on the cramped seat."
Ventajas: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
Ventajas: "The customer service was fabulous. There were a lot more amenities than I expected. Lots of variety of new movies to watch during the flight."
Ventajas: "the flight attendants were great, and we had the two seats across in the very back, which is much more comfortable than the three, or the center area."
Desventajas: "we had terrible turbulence for several hours, and therefore didn't sleep. I know the pilot was trying to find calmer air, but it really seemed like we were descending way too fast. It was a LONG 11 hours."
Ventajas: "Good food, friendly staff, great service"
Desventajas: "The seats could be bigger"
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
I really JAL! Will use again. KAYAK is excellent as well.
Ventajas: "Crew took great care of us."
Desventajas: "No complaints."
Desventajas: "Crew was not very helpful"
Ventajas: "Delay of check in with upgrade"
Ventajas: "Punctual and direct flight NRT-BOS. Time-efficient."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Privacy of window side seat"
Ventajas: "Two choices of meal and friendlier staff. Props to JAL."
Desventajas: "Please contact me immediately!"
Ventajas: "Entertainment was good"
Desventajas: "PA system was used excessively."
Desventajas: "seat was uncomfortable (cushion very hard)"
Ventajas: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Desventajas: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."
Ventajas: "That I probably won’t have to deal with AA for a while."
Desventajas: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."
Ventajas: "I had a pleasant flight experience with JAL. Nothing to complain about."
Desventajas: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."
Ventajas: "I would recommend to everyone JAL"
Desventajas: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."
Desventajas: "Meal was served frozen."
Ventajas: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."
Desventajas: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Ventajas: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Ventajas: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Desventajas: "would have liked more food options and recent movie selections"
Ventajas: "Business class seat was good."
Desventajas: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
Ventajas: "The flight is on time,service is excellent."
Ventajas: "Sakura lounge was excellent."
Desventajas: "The entertainment system was bit unsteady."
Ventajas: "The workers are always wonderful."
Desventajas: "Food was not as good as in the passed."
Ventajas: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ventajas: "Polite service, comfortable flight, no delays"
Ventajas: "Staff- the ladies in flight were very friendly and courteous."
Desventajas: "Sorry, my seat really uncomfortable..."
Ventajas: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ventajas: "Roominess of economy seats."
Desventajas: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."
Desventajas: "My seat was not comfortable and it was uncomfortably warm."
Ventajas: "Good food and punctuality"
Desventajas: "No English subtitles for English speaking movies"
Ventajas: "Japan Airlines is very good. They have good service, safety, and customer care."
Desventajas: "Economy seats are a bit tight."
Ventajas: "The service was excellent and the seats were really comfortable"
Desventajas: "The food choice was a bit poor"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Desventajas: "I wish they flew all over the USA, American carriers should be ashamed"
Desventajas: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Ventajas: "Service & Food"
Ventajas: "Great movie selection, food was decent, good beverage service, good temperature in the cabin, good leg room"
Ventajas: "Flight attendants are really kind and patient."
Ventajas: "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
Desventajas: "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"
Ventajas: "The service was great. Some of the food was great. I like the snacks they give out on Japan airlines."
Desventajas: "The dinner wasn't so good. I think they could use some improvement in that area"
Ventajas: "Absolutely great service and courteous crew. Was served drinks and water all the time. Would definitely recommend and fly JAL again."
ANAN WONT REFOND ME THE MONEY FLIGHT THAT I HAD REQUESTED TO CHANGE DATE BECAUSE OF FAMILY EMERGENCY< HOSPITALIZATION
I loved both the ground and flight crews. They're so patient and willing to accomodate us and help solve problems. I only wanted to suggest if they can give us more new or not so new movies to watch.
Ventajas: "The crew was professional and super friendly."
Desventajas: "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "the food was god. the crew was very accommodating"
Ventajas: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Desventajas: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
Ventajas: "Crews and services."
Desventajas: "My seat."
Desventajas: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ventajas: "Service, crew, seats, punctuality"
Desventajas: "Bad food, cold coffee and tea."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Desventajas: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Desventajas: "Same as above"
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "Crew is awesome and nice"
Desventajas: "The seat was extremely uncomfortable."
Ventajas: "Service and food were great."
Desventajas: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Desventajas: "Los espacios entre asientos son muy pequeños."
Desventajas: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Desventajas: "Seats in economy were narrower than Eva Airlines"
Ventajas: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
Ventajas: "The flight attendants were extremely attentive and courteous"
Desventajas: "The meals were awful"
Ventajas: "I slept through the flight from take off to landing."
Desventajas: "The cranky infant a few rows behind."
Ventajas: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Ventajas: "Food and entertainment is great."
Desventajas: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"
Ventajas: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Desventajas: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Desventajas: "No opción de español"
Ventajas: "Very nice plane, enough room, didn't feel cramped"
Desventajas: "Had to switch gates 2 times"
Ventajas: "Hospitality of the staff was superb. Nice and clean cabin."
Ventajas: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Desventajas: "The food. Though it's Halal but very poor quality you should have to improve it."
Ventajas: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Ventajas: "Food was great!"
Desventajas: "The Japanese crew were not very good at English!"
Ventajas: "Flight was good"
Desventajas: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Ventajas: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
Desventajas: "Flight were shaking badly several times and I feel dizzy"
Ventajas: "the service is good"
Desventajas: "the seat is too small"
Ventajas: "flight attendant in business not as nice as sfo to narita"
Ventajas: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Desventajas: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Ventajas: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Ventajas: "I liked the friendly staff, the movie selection was also great!"
Desventajas: "The food wasn't great and they fed us as soon as we boarded and right before we landed. There was about 8 hours in between and we were starving!"
Ventajas: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Ventajas: "Good service."
Desventajas: "Flight was congested."
Ventajas: "The plane they used was B-787"
Desventajas: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Ventajas: "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
Desventajas: "Space of the seat are too tiny also a place to have some food"
Ventajas: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Desventajas: "Flight was delayed for four hours. Missed connecting flight."
Excelente servicio y comida !!!
Pude hacer un upgrade a ultima hora que hizo de mi viaje muy agradable. El programa ICE de entretenimiento es muy bueno. La comida y los licores y vinos excelentes.
La actitud del staff muy buena en los tableros así como en el mismo vuelo. Los asientos son muy chicos para un vuelo tan largo en turista, el control no funcionaban los botones del volumen y la pantalla tarda en reaccionar. Podría mejorarse la búsqueda en el entretenimiento a bordo con filtros por idioma urdiendo seleccionar varios. Por último el baño perdía líquidos por la zona inferior.
Ventajas: "El servicio de principio a fin de Emirates ,pasaron por mi al hotel con un auto privado"
Desventajas: "El mejor vuelo en mi vida....muy recomendable"
Desventajas: "La conexión en Dubái"
Desventajas: "Deberían entrar después de la primera clase las personas de segunda clase pero primero los que están más atrás en el avión"
Ventajas: "The very dirty bathrooms"
Ventajas: "Todo, gracias"
Ventajas: "Not friendily"
Desventajas: "The airplain"
Ventajas: "Good tripulation service."
Desventajas: "My seat has the table broken, so I had to hold with my legs, and the USB connector was broken, I couldn't connect my pendrive."
Ventajas: "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
Ventajas: "Su llega a tiempo"
Desventajas: "Que hablen el idioma español o lo básico"
Ventajas: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Desventajas: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."
Ventajas: "Muy buena comida. Y la tripulación muy amable."
Ventajas: "El vuelo fue muy puntual, el viaje tranquilo."
Desventajas: "El Boeing 777 se queda pequeño para lo largo del viajes"
Ventajas: "La comidas del avión"
Ventajas: "Todo super bien"
Desventajas: "Nada. Todo estuvo bien"
Ventajas: "Las camaras del avion"
Desventajas: "La comida, no fue suficiente para todos los pasajeros la eleccion"
Ventajas: "La atención y tripulación"
Desventajas: "Como anda el tactil de la pantalla"
Desventajas: "Comodidad, excelente comida, excelente entrenamiento y el personal muy profesional y servicial."
Desventajas: "No tengo quejas, hasta ahora para mi la mejor aerolínea!"
Ventajas: "Todo el servicio en cabina es excelente!"
Desventajas: "Son demasiado estrictos con el equipaje, lleve el equipaje con los estándares que ellos requieren pero aún así me hicieron sacar cosas de la maleta y ponerlas en una bolsa para entonces llevar el mismo peso pero en dos partes, pase un momento desagradable."
Ventajas: "El sevicio en general"
Ventajas: "Llegó a horario"
Desventajas: "Desorden en el embarque"
Ventajas: "The food was great, the in flight entertainment was great, and as a tall person I appreciate that Emirates still provides a decent amount of legroom, even in Economy."
Desventajas: "Being sandwiched between 2 large men for a 12 hour cuddle."
Ventajas: "Cortesia de hotel nota muy buena desayuno exelente"
Desventajas: "La comida y el vino NO estan al nivel de esta gran linea aerea"
Ventajas: "Es mi primera vez con Emirates Airlines, y debo decir que hasta ahora (al menos para mí), es la mejor compañía con la que volado. Todo sensacional y a muy buen precio."
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "De las mejores compañías la recomiendo 100x100"
Desventajas: "Nada que decir"
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "Cómo siempre Emirates no falla"
Desventajas: "Nada que destacar"
Ventajas: "Personal excelente; simpático, servicial, educado y muy profesional"
Desventajas: "El business de Emirates es excelente, el mejor en el que he viajado y los A380 son otro mundo de comfort y placer"
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Desventajas: "Avión mas viejo Se acabó la comida que quería"
Ventajas: "Comida Entretenimiento a bordo"
Ventajas: "El personal de a bordo es muy amable e intenta satisfacer todas las necesidades. El espacio entre asientos de clase economica es muy bueno"
Desventajas: "Por ser tan amables. En lugar de servir a todos. Cualquiera que pedía algo era atendido antes que aquellos que no habían recibido vomida aún por ejemplo."
Ventajas: "Salimos en hora y llegamos antes. Vuelo perfecto y personal correcto."
Desventajas: "Vuelo norcturno, de 21:40 a 7:15.... Podría decir q lo único malo es q no dormí nada y siempre duermo en los vuelos... pero es algo q no se le puede achacar al vuelo en sí."
Ventajas: "Los sillones son comodos, la atencion, la comida , el avion era barbaro, ni se sentia cuando aterrizaba"
Desventajas: "Que me sacaran los auriculares antes de llegar y no pude terminar de ver lapelicula..un detalle"
Ventajas: "El vuelo fue tranquilo con un trato correcto."
Desventajas: "La verdad me ha parecido del montón. La primera vez en mi vida que no me dan un kit para dormir en un vuelo nocturno, a excepción de alguna lowcost. La comida regular."
Ventajas: "No se, esperaba mas de una compañia con tan buenas criticas, el trato correcto sin mas."
Desventajas: "La comida era mediocre, desde luego peor que otras compañias sin tantas criticas excelentes. Los asientos normales y el entretenimiento muy bueno en ingles, pero poca variedad en español."
Ventajas: "Todo muy bien, aunque el vuelo ha salido casi una hora mas tarde y nadie a dicho nada. El problema es que tiene comentarios tan buenos que esoeraba algo mejor. Sin mas correcto"
Ventajas: "food and drink selection and quality very good. The service and attention paid to children is outstanding. Very much appreciated."
Desventajas: "I did not use much of the entertainment other than radio/music so can not really rate."
Ventajas: "Great staff at the airport and in the air! Best customer service!"
Desventajas: "Older plane with seats that needed help to return to upright position. Touch screen on tv didn't work when I touched with my finger."
Ventajas: "Everything and everyone are Good and Nice ."
Desventajas: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
Ventajas: "On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Ventajas: "It was a good flight"
Desventajas: "The flight was great"
Desventajas: "Delayed too much except that, everything was good"
Ventajas: "Very good"
Desventajas: "Very good"
Desventajas: "Don't delay"
Desventajas: "Seat was very uncomfortably"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "The breakfast vegetarian food didn’t have any taste! Serve some real food!"
Ventajas: "The crew was readily available and was able to assist with everything needed"
Desventajas: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "Smooth boarding"
Desventajas: "Air hostess did not offer hot drinks"
Desventajas: "No hay películas en español"
Ventajas: "Flight was not delayed"
Desventajas: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."
Desventajas: "The crew service very lack"
Ventajas: "Helpful and friendly crew"
Desventajas: "never enough leg room in economy!"
Desventajas: "They don’t offer enough food on a long flight"
Ventajas: "Comfortable Economy class on A330. Adequate seating and a good breakfast pastry for a short duration flight."
Desventajas: "Older entertainment system but not a big issue on a short flight."
Ventajas: "Friendly & mature"
Ventajas: "Crew was nice food was great"
Desventajas: "All good"
Ventajas: "16 hr flight on time despite 18 inches of snow in Boston."
Desventajas: "I’m still not there. They had me go to the airport 5 hours early to get a different flight cuz theirs was delayed then after not being able to make those flights carrying my 5 bags to 3 different terminals they said just go on their delayed flight and cuz they had over 80 people going on to Manila that they would hold the last flight there but when we landed we were informed going to a hotel and no compensation for it. I am extremely pissed off"
Ventajas: "Entertainment system worked fine."
Desventajas: "Economy class cabin is chaotic. Food is mediocre."
Desventajas: "Flight delayed by 4 hrs. Food was horrendous."
Desventajas: "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
Ventajas: "TV controls user-friendly. Many choices."
Desventajas: "Cramped seats, especially when people in front lean back."
Ventajas: "Entertainment is always highlight"
Desventajas: "Crew services- trying to put my backpack up the space on the rack. But the crew says it is better to put my backpack under the chair. He explain it is more convenient to me. What's the reason he think it is more concienent to me. I dont understand his thought. I feel disappointed with the services. The crew are no professional. Please provide more training to these people"
Ventajas: "Overall is good."
Ventajas: "Great service attitude. Friendly with smile. Love their service"
Desventajas: "A short flight with just snacks. Seems downgraded the international flight standard."
Desventajas: "Our laugage is delay, service is worse than we never see."
Desventajas: "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."
Ventajas: "There was nobody around the second business class section... was private and comfortable..."
Desventajas: "No beverage service or nothing after take off... only breakfast service 2 hours before landing... but slept through that... woke up hungry."
Ventajas: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Desventajas: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
Ventajas: "friendliness of crew and ease of boarding"
Desventajas: "food was ok"
Ventajas: "Entertainment and food are better compared to other international flights."
Desventajas: "The flight was delayed and boarding was a bit chaotic."
Desventajas: "little chaotic boarding. Horrible vegetarian food."
Ventajas: "Only complaint was the disembarking routine. They emptied all of business and first before coach could even begin to leave the coach cabin. I am all in favor of giving business and first preference in getting off the plane, but this was just too much, waiting for the slowest person in business to get off before a single person could leave the coach cabin."
Ventajas: "Easy check in, and a pleasant flight! Thank You!!!"
Ventajas: "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
Desventajas: "A bumpy ride but couldn't be helped."
Ventajas: "Seats are relatively comfortable and there are a lot of free snacks."
Desventajas: "We had trouble checking in online due to a hyphenated last name- tried to call the airline a couple times and everyone was polite but did not help us. We kept getting shunted to someone else and in the end no one did anything and we got stuck in terrible seats separated by many rows. Still better than United though."
Ventajas: "Everything went us per schedule. The staff nice and polite."
Desventajas: "The seating is too cramped ."
Ventajas: "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
Ventajas: "Great service. Nice plane. Flight attendants were attractive"