Las sillas incómodas para viajes tan largos
Ventajas: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
Desventajas: "No food and no entertainment during the flight (which makes it similar to low cost flights)."
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Desventajas: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."
Ventajas: "The connection was way too tight."
Desventajas: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Desventajas: "It was late"
Desventajas: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Desventajas: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Ventajas: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Desventajas: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "UNCOMFORTABLE BED AND SERVICE"
Desventajas: "BED, DRINKS"
Ventajas: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Desventajas: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"
Ventajas: "Great crew and discovered blueberry juice."
Ventajas: "Professional staff. Easy boarding."
Desventajas: "entertainment seemed more oriented towards Asian passengers"
Desventajas: "the flight got delayed for an hour and I missed a connecting flight. Was re-routed through Moscow and was at my destination point 11 hours later."
Desventajas: "Sound only came out of one ear from headphones"
Ventajas: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."
Ventajas: "Everything, but especially the calming atmosphere with beautiful Spanish music playing while we were airing to take off."
Ventajas: "It was a short plane ride that was pleasant."
Desventajas: "A very very small plane. Cold staff"
Ventajas: "Made up some of lost time from delayed departure"
Desventajas: "Seats cramped"
Ventajas: "Polite crew.. 2 meals.. very smooth overall"
Desventajas: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"
Ventajas: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."
Ventajas: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Desventajas: "I have no complaints at all...."
Desventajas: "We were unable to find a row of seats to more comfortably facilitate traveling with a baby and a toddler as seats that should have had a cot or extra seating didn't have the cot and were sold out for an additional fee before we had the chance to. Discussing this with the staff at check0in and at the gate, made no difference as they had no knowledge of what was available on that particular flight. Every time I fly with American I'm reminded of why I don't like the airline and I will do my best to avoid them moving forward regardless of competitive ticket pricing."
Desventajas: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."
Ventajas: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"
Ventajas: "i got there 45 minutes before my flight and boarding crew of american airlines did everything for me to make my flight"
Desventajas: "boarding crew and flight crew"
Ventajas: "Great plane Flight attendant Caroline fantastic"
Ventajas: "The flight was operated by Iberia. The crew was very good, the flight was on time and it was a comfortable flight. It was not a full flight (either way to or from Madrid) and there was plenty of room to spread out and sleep which was nice. The entertainment system was great with many options from TV to movies to games and music. The food was only fair but included a meal and a large snack. I will definitely take this flight again."
Desventajas: "nothing to dislike about the experience"
Desventajas: "Smooth flight Arrived early."
Desventajas: "Terribly uncomfortable seats, very dated entertainment options, bland food."
Ventajas: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Desventajas: "The crew was pleasant but they needed to smile more . Other than that everything was good."
Ventajas: "Friendly crew and clean plane. I liked the ipads and the drinks. It was pretty quick and easy."
Desventajas: "Terrible turbulence the entire way and as it was a smaller plane you could feel it for most of the flight. The food was also not very good..."
Ventajas: "British Airways did a very good job with everything. Pleasant crew,helpful attendants and great enterntainment. I loved the flight :)"
Ventajas: "The movie entertainment selection Food was okay"
Desventajas: "Dirty bathrooms Flight was extremely shaky Seat was uncomfortable"
Ventajas: "Good American Arline's crew"
Desventajas: "Operated by American Airlines. This was a different filght than was in our tickets because we were late for our connection flight. There were no help from Finnair to find a "replacement" flight."
Ventajas: "I got me where i needed to go. The food was okay."
Desventajas: "Lost luggage, poor seats, poor entertainment."
Ventajas: "The staff was very kind."
Desventajas: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."
Desventajas: "I requested Asian vegetarian meal and I got regular vegetables and some products used by people with Celiac problems, even the wrapping of the "fake" bread says that it was for people with celiac problems. I tried three monitors and none worked properly. Any way with the poor selections of movies I did not miss it. I only missed it because I like to watch the flying statistics."
Ventajas: "El viaje. El despegue y el aterrizaje ni se han sentido."
Desventajas: "La puntualidad."
Ventajas: "Seats were comfortable. The crews were helpful."
Desventajas: "Cleaner bathroom on the plane."
Desventajas: "Would have been nice if you didn't have to pay for the soft drink."
Ventajas: "The captain was able to make up much of the lost time spent boarding."
Desventajas: "The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight."
Desventajas: "No cancelar aviones"
Desventajas: "It was very cold they need to lower the temperature."
Desventajas: "It was very cold inside the airplane. I have to ask multiple times for blanket."
Desventajas: "You are considered as a robber but it is inscribe nowhere you don’t have luggage"
Ventajas: "Ningún problema. Todo correcto y agradable. Genial"
Desventajas: "Flight delays is a constant problem with this company"
Ventajas: "Good priority boarding"
Ventajas: "The flight and services were OK, the only bad thing - my baggage did not arrive David Silberman"
Ventajas: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Desventajas: "Once in Houston took 30minutes to the luggage to be delivered"
Desventajas: "The boarding system blocked all twenty U.S. passport holders from boarding the plane. I argued with the gate agent who was defiantly stupid. Never again for this airline for any of us."
Ventajas: "Una hora de retraso y todavía estoy dando vueltas en la pista de aterrizaje"
Desventajas: "no lo tomé porque me lo cambiaron"
Desventajas: "retrasaron mi vuelo, lo cambiaron por otro con una escala adicional y perdieron mi maleta"
Desventajas: "Ofrecen un snack como parte del vuelo y no dan nada."
Desventajas: "Brussels - Prague 3 hours delayed, 2 of which were we were stuck inside the plane waiting for take-off. They didnt even give use a warning or anything about it."
Desventajas: "no free food, beverage or entertainment"
Ventajas: "El trato del personal fue excelente"
Desventajas: "La útima fila del avión decorado con el diseño de Tomorowland no se reclina ni tiene ventanilla"
Desventajas: "Food was bad. Crew was distracted gossiping. They skipped rows during meal times as they were distracted. The seats are the most uncomfortable airline seats I've ever sat in."
Ventajas: "the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline."
Desventajas: "very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!"
Ventajas: "El personal no fue atento. El avión salió tcon una hora de retraso"
Desventajas: "El sistema de entrenamiento funciona mal"
Ventajas: "Excellent service and a safe flight."
Ventajas: "Punctual, clean plane, friendly service"
Desventajas: "Everything was as expected. Full flight!"
Ventajas: "Un vuelo económico sin mayores expectativas. Aunque se estipulaba snack al hacer la reserva no se especifica que es de pago y no incluido como se interpreta."
Desventajas: "Es de pago y caro salvo en business y flex and go"
Ventajas: "Mi única queja es el tamaño de los asientos. Por lo demás, todo de 10!!!"
Ventajas: "Personal amable y vuelo muy tranquilo"
Desventajas: "No hubo espacio para el equipaje de mano"
Ventajas: "Buena información de las conexiones"
Desventajas: "El vueli salio tarde, no me querian dejar subir mi equipaje de mano. Les daba igual que no pudiera organizarme con lo que llevaba dentro que era fragil"
Ventajas: "Todo normal"
Desventajas: "Todi el servicio era de pago"
Desventajas: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."
Ventajas: "They remembered my special meal requested."
Desventajas: "Not a very informative crew, service seemed rushed - I only got 2 small cups of choice of beverage offered on a 6.5 hour flight, which was disappointing as I was unable to purchase a bottle of water in the airport terminal prior to boarding as I was just there for a layover and did not have euros to buy one from the machine."
Desventajas: "Complete desinfprmation. No announcements and lack of support stuff. Worst airline experience ever"
Desventajas: "check in timing"
Ventajas: "Flight departed on time and arrived early. Crew was accommodating and polite."
Desventajas: "Food selection and quality are below average compared to other international economy class flights. Disappointed to find no vegetarian options."
Ventajas: "Nice equip and staff, comfortable and on-time"
Desventajas: "Veg meal requested but not processed."
Ventajas: "They were on time"
Desventajas: "TINIEST toilet EVER. Couldn't even turn around to wash my hands (and I am quite tiny myself) or look in the mirror...which for some reason is not well placed. Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Ventajas: "Personnel is usually nice. The personnel at the counter was particularly helpful."
Desventajas: "Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Ventajas: "The fare, that's it."
Desventajas: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"
Ventajas: "The crew was nice"
Desventajas: "I paid for a ticket that includes a hot meal, but a day before the flight they changed their policy so I didn't get any meal. They even asked for money for a cup of water, and this is my red line. The seats recline and comfort is poor."
Ventajas: "Best business class for travel to and from Europe."
Desventajas: "Babies crying everywhere One couple fighting No food or drinks"
Desventajas: "Could not get my boarding pass before reaching my last terminal because it was not ready from Montreal or Toronto, and no staff were available elsewhere in the airport. this prevented me from making necessary purchases to bring with me to Kinshasa, my final destination."