Desventajas: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Ventajas: "Entertainment and board WiFi excellent"
Desventajas: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."
Desventajas: "Breakfast was not tasty. Options could have been better."
Ventajas: "The crew was wonderful, very hospitable and friendly."
Desventajas: "The seating in economy class is abysmal. The seats are extremely small and the rows are to close together. There is no leg room. The seat cushioning is almost nonexistent. It's like sitting and leaning back on a board. On this last trip I had a window seat. I'm 5'4" and 115 lbs."
Ventajas: "Business class lay-flat seats and a private cubby."
Desventajas: "Boarding required a bus ride to a distant terminal rather than direct boarding from the terminal."
Desventajas: "More leg room"
Ventajas: "Nothing."
Desventajas: "Not being scammed on bag charges."
Ventajas: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Desventajas: "Nothing. The flight was efficiently run and seats comfortable."
Ventajas: "New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft)."
Ventajas: "Upgrading to Skycoach giving extra leg room was well worth it."
Ventajas: "The service was fantastic"
Desventajas: "The plane was very cold inside they need keep the cabin warner"
Desventajas: "Superb airline"
Ventajas: "Crew did a very good job"
Desventajas: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."
Desventajas: "$80 baggage fees for luggage over 7 kg. I wasn’t aware of high price and luggage weight restriction until I was at airport"
Ventajas: "the staffs and the boarding experienve"
Desventajas: "Narrow Ailes make it difficult to board."
Desventajas: "That is didn’t happen until the next day"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "Legroom"
Desventajas: "Late"
Ventajas: "Reliable service. Flew Air NZ twice without any hiccups. Boards on time, leaves on time. Get a biscuit (cookie), drink, and sweet. Had room on both flights also. Not packed to the gills and enjoyed the aerial view of the lovely NZ countryside."
Desventajas: "Nothing... didn’t give 5 star due to no monitor/tv for entertainment but with such a short flight it really isn’t necessary."
Ventajas: "Cabin crew was fantastic! Inflight experience was woderful."
Desventajas: "Airport personnel were very unhelpful. When I asked them a question, they told me to come back later. I came back at the time they said to and they told me they don’t have time for me. I need to come back another time. I went to another gate agent and she told be to go downstairs to the check in counter for help. That would have taken 2 hours. I called customer service and they answered my question quickly. I just wanted to know if I would be charged a fee to change my flight."
Ventajas: "Wonderful employees"
Ventajas: "Excelente todo!"
Ventajas: "Entertainment options were of great variety and easy to use"
Desventajas: "bummed I couldn't even opt in or purchase wifi. being sel-employed and having such long flight - its just a missed opportunity."
Ventajas: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Ventajas: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Ventajas: "Everything was ok."
Desventajas: "The Auckland airport is the closest I have ever been to burning in hell."
Ventajas: "We were allowed to check one bag for free...that's awesome. And we were provided with two full meals on the flight, more food than we could eat. And even a complimentary alcoholic drink! Great selection of movies. New Zealand Air is one of the best flying experiences I've had"
Ventajas: "everything! Leg room, priority boarding even though we boarded close to last, snacks. That safe feeling :)"
Desventajas: "nothing!"
Desventajas: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Desventajas: "the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!"
Desventajas: "Just a bit cramped"
Ventajas: "Crew and entertainment good"
Desventajas: "More leg room"
Ventajas: "Entertainment was good, crew was nice, flight was very smooth"
Desventajas: "Took forever to take off, but not company fault"
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "everything"
Desventajas: "Nothing"
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"
Ventajas: "seat crew food entertainment"
Desventajas: "no wifi"
Ventajas: "Everything comfy spacious seats row 8"
Desventajas: "Nothing"
Ventajas: "Everything FA even got our bags out while taxiing into gate"
Desventajas: "Nothing"
Ventajas: "Flight had gluten free meals. Crew was professional"
Desventajas: "45 minutes late so missed connecting flight. While anz booked me on the next flight, international flights shouldn't be that late"
Ventajas: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Desventajas: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Ventajas: "It was s safe flight."
Desventajas: "I didn't feel valued and appreciated. Poor options for complementary food service."
Ventajas: "Crew helpful, congenial."
Desventajas: "Anticipated more legroom based on seat chart diagram."
Desventajas: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Desventajas: "Nothing really."
Ventajas: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Ventajas: "Everything"
Desventajas: "Nothing"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Crew was really amazing."
Desventajas: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Ventajas: "Q Suite is top-of-line business class product"
Ventajas: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Desventajas: "Nothing to dislike."
Desventajas: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."
Ventajas: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Desventajas: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Ventajas: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Desventajas: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Ventajas: "Confort"
Desventajas: "Same as above."
Ventajas: "On time, fairly good food, good entertainment system."
Desventajas: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."
Ventajas: "On time Very convenient price compared to other airlines"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Great services"
Desventajas: "Boarding slow"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "very courteous flight crew"
Desventajas: "baggage took along time to come business class luggage came after economy"
Desventajas: "Todo súper bien"
Desventajas: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "excellent service always a pleasure to fly with QATAR Airways"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Ventajas: "Excellent travel with Qatar Airways"
Desventajas: "Only thing is security was too tight at Doha Airport"
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "they pot me in another flight"
Ventajas: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Desventajas: "Meals could have been better. The good didn't compare to business class on other airlines."
Ventajas: "Good crew. Nice plane and amenities."
Desventajas: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."
Ventajas: "Departed n arrived on time"
Desventajas: "Small old plane crow were tired I think"
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "The crew was outstanding, had the same lady from the crew on the departure to Australia and on the way back to Dallas take care of me with the unlimited bundaberg ginger beer and hourly checkup to see if I needed anything else."
Ventajas: "Crew and beverage options were great."
Desventajas: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Ventajas: "Kind crew. Comfortable space for economy."
Desventajas: "The food was not even edible. The entertainment was minimal."
Ventajas: "Love qantas airways! Such a great and safe airline."
Ventajas: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Desventajas: "I know it's an airplane, but even so, the food was astonishingly bad."
Desventajas: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Ventajas: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Desventajas: "Completely satisfied."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Nothing"
Desventajas: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Desventajas: "Having back up/extra meals for people with dietary requirements as they may not have been able to request them."
Desventajas: "Less gate changes"
Desventajas: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Desventajas: "I wasn’t given the seats I had chosen when purchasing the ($3,000) tickets. The seats in the “Dreamliner” were cramped and hard—uncomfortable."
Ventajas: "All inside the realm of the expected"
Desventajas: "Seat was uncomfortable"
Ventajas: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Desventajas: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Everything"
Desventajas: "Nothing not to like"
Ventajas: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Ventajas: "Easy boarding"
Desventajas: "All ok really"
Ventajas: "Wonderful staff, the flight felt quick and easy."
Desventajas: "The food, there was no vegetarian option."
Ventajas: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Ventajas: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Ventajas: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Desventajas: "Cant think of a thing."
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "Service was good"
Desventajas: "Delays are too often"
Ventajas: "Crew were lovely, friendly and very helpful."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "This was AA flying for Quantas and it was all very nice; the taste of the food left something to be desired, but it was all decent portions and we were fed three times. The staff was terribly accommodating and friendly. The entertainment was top notch! The flight was smooth and was as comfortable as a 12 hour flight can be. After the hellish experience I had at both O'hare and LAX, it was a lovely way to end/begin the trip."
Desventajas: "Nothing, really."
Ventajas: "Everything. No complains"
Desventajas: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Ventajas: "The crew was attentive and friendly, food was great and the wide variety of entertainment offered made the 16+ hour flight go by quickly"
Desventajas: "Only downside was fellow travelers being inconsiderate."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Food was good"
Desventajas: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."
Ventajas: "On time dep and arr."
Desventajas: "Nothing specific."
Ventajas: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Desventajas: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"
Desventajas: "That the flight was delayed and we are already getting there late to begin with."
Ventajas: "Luckily the flight was only 3 hours"
Desventajas: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Crew was very professional. Entertainment was good. Pillows and blankets were availanle when we arrived."
Desventajas: "We were sporadicaly with water and ice from above. The arm rests were uncomfortable and some were broken. Food was only so so and for international flyers, the menu was not able to be fully understood."
Desventajas: "Minimal food and drink service."
Desventajas: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Desventajas: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."
Desventajas: "The entertainment screen stopped working twice and I had to ask the crew to fix it for me twice. They were helpful and fixed it, but it was a bit of a hassle."
Ventajas: "Quick layover"
Desventajas: "Food used to be so much better."
Ventajas: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."
Ventajas: "Wrote a story published in the Samoa News today"
Desventajas: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"
Ventajas: "Screen size is better and bigger"
Sigo varado en Los Ángeles esperando mi e-ticket sin respuesta por parte de la agencia.
Tahiti Nui Was great we did some business class, I don’t know how the regular seats were. LAX is horrible. I wish Tahiti Nui flew through San Diego
Very nice crew. Seat too narrow
Desventajas: "Slow boarding, not able to select seat in advance"
Ventajas: "Totally reasonably way to fly to tahiti. It seems like a well run airline."
Ventajas: "Liked the tahitian atmosphere on the plane."
Desventajas: "Seats were uncomfortable and hurt my back."
Desventajas: "Legroom is tight and narrow..smaller than your average space in coach."
Desventajas: "Very tight seating-uncomfortable. Crew was not very friendly"
Ventajas: "The entertainment"
Ventajas: "The crew's service, the food and availability of food and drink throughout the whole flight."
Desventajas: "The cabin temperature, it was too warm."
Ventajas: "Would definitely fly Ait Tahiti Nu again."
Desventajas: "No complaints."
Desventajas: "There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food."
Ventajas: "Very solid experience and comfortable"
Desventajas: "Staff was not attentive in my cabin. English translation of instructions difficult to understand. Food was terrible. Bread was hard. Meal was inedible and not anything resembling breakfast. Cabin was freezing."
Ventajas: "Comfort"
Desventajas: "Location of terminal."
Ventajas: "The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights"
Desventajas: "The boardin required a long walk to a remote terminal and then quit a long drive to the plane"
Ventajas: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Desventajas: "High cost to make any changes to a reservation"
Ventajas: "Nice crew. I liked the packers of socks, earbids and mask."
Desventajas: "The entertainment system was a little outdated. Movies should be on demand, and no tv was offered."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Faa’A International Airport is NOT air conditioned and there can be long lines in the check-in counter for economy class. If you are flying Business Class, the VIP Lounge is a must. It is the only air conditioned room at the airport."
Desventajas: "Food was mediocre."
Ventajas: "seat in business class was fair to poor- unable to fully recline\ food was poor"
Desventajas: "seating and food"
Ventajas: "Comfortable airline, good food, friendly service. I would take it again."
Desventajas: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."
Desventajas: "Three and a half hour delay (while lying to us about why it was delayed) missed my connecting and got to sleep in an airport with no accommodation or recompense on either end. "Island Time" not acceptable for air travel."
Ventajas: "Old movies little choice"
Ventajas: "Being a redeye flight, they kept the plane dark for about 4 hours & didn't disturb us. The crew was friendly & professional."
Desventajas: "The terminal is not air-conditioned, just ceiling fans, so waiting to board was uncomfortable. We had no ability to select our seats so we had to take what they gave us."
Ventajas: "I liked getting a pillow and blanket. Movie selection was good but could be a little better."
Desventajas: "The food selection was "meh." I am a vegetarian and I wish I was told during booking to request a veggie meal. I would have given an "excellent" score with vegetarian options readily available and better movies."
Desventajas: "Better food selection, especially for vegetarians. Also, get gingerale!"
Ventajas: "Not much"
Desventajas: "Staff was VERY rude, seats are uncomfortable. Inside the plane is FREEZING cold. Food was ok-"
Ventajas: "Excellent service"
Ventajas: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Desventajas: "That the flight was over already"
Ventajas: "Loved that there was a blanket and pillow provided, that they also provided headphones, earplugs, and a sleep mask, and that they served food and wine."
Ventajas: "The crew was incredibly positive, helpful, and cheerful."
Desventajas: "There were very few movie choices compared to similar flights with other airlines"
Ventajas: "This is a direct flight from Paris to LA so you don't have to pick up your luggage to go through customs when you go back to the US. You save a lot of time! I had 2 seats for myself. The cabin looks very attractive because of its colors. The Tahitian music is relaxing. It is also nice to see the crew with a Tahitian outfit, Tahitian pearls... You kind of travel without going to Tahiti! The crew is always very pleasant. The food is better than with any American airline."
Desventajas: "No choice for the meal. They had run out of one dish..."
Ventajas: "Lots of space in economy, food was terrific and crew was friendly and helpful"
Desventajas: "Passengers perhaps aren't accustomed to wearing deoderant... stinky!"
Ventajas: "My bag was destroyed, and I was told I had to check my back pack in which was BS n was charged $100 to check it in... getting in contact with customer service about the issue is impossible. The crews customer service was satisfactory, you can tell they don't want to be there. I will never fly them again."
Desventajas: "It got me to my destination in peace."
Ventajas: "Amazing service from an extremely key me and attentive staff. The food was also delicious!!"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Not much"
Desventajas: "Too hot Food was awful Delayed on both ends"
Ventajas: "Friendly staff. Flight was empty."
Desventajas: "It was freezing. I was wearing long pants, two sweat haired, and two blankets and I was still cold. The movies were not great. The headrests were super uncomfortable."
Ventajas: "Plenty of leg room"
Desventajas: "Seats were extremely outdated- circa saved by the bells"
Ventajas: "I love everything with Air Tahiti Nui."
Desventajas: "The agent at the counter was unpleasant. I had the impression that I bothered her"
Ventajas: "Impeccable service"
Ventajas: "The food was very good and so were the wines. The plane was recently updated and was clean. Boarding was on time and efficient. Bags were delivered very promptly on arrival. Check in at the front desk was well handled despite the lack of Internet check in facility"
Desventajas: "I can't sleep comfortably in an angled seat. Every modern carrier has lie flat seats. Why not Air Tahiti? and why no check in on the Internet?"
Desventajas: "No vegetarian options unless you order 72 hours in advance."
Ventajas: "The crew were absolutely perfect, so helpful when I was so tired"
Desventajas: "All good"
Ventajas: "Food was awesome, crew where 100 per cent, friendly and helpful"
Desventajas: "Selection of movies, thought there could be more of a range"
Ventajas: "Nice crew, clean aircraft, on time departure."
Desventajas: "Entertainment system."
Desventajas: "Enjoyed it very much. Great crew and clean plane!!"
Ventajas: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Desventajas: "Free wifi onboard!"
Ventajas: "The staff was friendly and helpful."
Desventajas: "LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good."
Ventajas: "Fantastic service from check in until arrival."
Desventajas: "More up to date movies"
Ventajas: "The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile"
Ventajas: "Crew, food, service"
Desventajas: "Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)"
Ventajas: "Excellent crew"
Desventajas: "Excellent service"
Desventajas: "Flight was 4 hours late with no explanation"
Ventajas: "I liked the complimententary pillows and blankets."
Desventajas: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."
Ventajas: "great service and comfort for the price i paid. Staff friendly. My seat was close to the restroom."
Desventajas: "movies were dated."
Ventajas: "Friendly efficient crew. Clean modern Airbus aircraft and no delays."
Desventajas: "Food was limited and not great."
Desventajas: "Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad."
Ventajas: "Service is nice. Very friendly. Food is good."
Desventajas: "with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives..."
Ventajas: "The flight /services"
Desventajas: "Food was okay"
Desventajas: "No information around delayed flight. There were 4 delays.."
Ventajas: "The service and food"
Desventajas: "Plane seems dated"
Ventajas: "Didn't like anything, meal service was terrible"
Desventajas: "Never liked anything and will make sure not to take that flight ever again"
Ventajas: "Crew was very nice and did a great job."
Desventajas: "Security at Fiji was rude and redundant. Never have I had my bags searched 5 times before boarding a plane."
Ventajas: "Boarding was chaotic. No microphone, so couldn’t hear rows being called. Passengers were pushing to get onboard. No numbers, rows, etc being used. Nice airport."
Desventajas: "Boarding"
Ventajas: "Excellent service, excellent food"
Desventajas: "Very limited leg room"
Ventajas: "Entertainment"
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "The movie choices"
Desventajas: "It was freezing on the plane... Even with jackets and blankets on!"
Ventajas: "Thank you for allowing 1 free bag since many carriers now charge even for the 1st one. Hot meal was good but serving curry may not appeal to all passengers."
Desventajas: "The lines were long to check our bags. I enjoyed the chicken curry meal but other people did not like it since it was a little spicy."
Desventajas: "I had no problems"
Ventajas: "Crew's service"
Desventajas: "Better organizing of boarding"
Ventajas: "Same as above.."
Ventajas: "Servicio para menores"
Desventajas: "Comida"
Ventajas: "the service. coffee and teas was very good. probably because of the Fiji kind attendants and water."
Desventajas: "When I landed in LA after my trip I was sad to find that my suitcase was broken into and item bought were taken."
Desventajas: "Cancelled the flight and had to cancell the whole trip. They’re the only game in town to get to Christmas Island."
Ventajas: "On time. Good aircraft. Good landing"
Desventajas: "There was no leg room. Also, the flight was about 1.5 hrs late departing, which almost caused me to miss my next flight."
Ventajas: "Overall service is good for a short flight"
Ventajas: "On time,friendly crew"
Desventajas: "Seats are a bit small for a long flight."
Ventajas: "I like the friendly service, the food is good and.they are very accommodating"
Desventajas: "The air conditioning is quite extensive so it is rather freezing. And the boarding seems very disorganized"
Ventajas: "Had decent entertainment options and enjoyed the blanket and pillow!"
Desventajas: "Food, I chose to not even eat the meals after my first experience with Fiji Airways."
Ventajas: "Great views, fun airport w live music...seeing storm over Auckland"
Ventajas: "Staff was very kind."
Desventajas: "Plane was delayed by 2 hours Leg room was tight for a 10 hour flight Movie options were dated"
Desventajas: "beware -- your carry on must be smaller than given or it does not go on."
Ventajas: "Very good food and service. Plane was spacious and looked new."
Desventajas: "On board entertainment was limited."
Ventajas: "The staff was friendly, plane wasn't crowded, food was above average"
Desventajas: "Limited movies and TV shows"
Ventajas: "Service food were good"
Desventajas: "Plane broke down upon arrival. New plane. Had to be flown in from Fiji. Caused a full day delay in return travel."
Ventajas: "They rebooked us on Air New Zealand."
Desventajas: "Our flight was canceled."
Ventajas: "Nothing stood out."
Desventajas: "Treated like a second tier customer. Rude flight attendants. Did I mention my flights we're delayed 3+ hrs and the plane's engine gave out. That happened. Very poor/mediocre airline. Oh and the seats are extremely uncomfortable. Everyone around was worthy of contempt."
Ventajas: "The captain was very thorough in explaining the instrument problem he had noticed that necessitated our return to Nadi an hour and a half into our flight. After repairs, the Christmas Island passengers were offloaded and we flew directly to Honolulu. Cabin crew efficient and friendly."
Desventajas: "Really slow/confusing checkin and boarding process. Awful food."