Ventajas: "Crew are great. Plane is cool, A380."
Desventajas: "Connecting flight is in a hurry, time is tight."
Ventajas: "The service was consistent and crew were all very respectful and did their best."
Desventajas: "The seats were extremely narrow, hard and uncomfortable...."
Desventajas: "Great service on Korean Air as always."
Ventajas: "The service was quick and friendly."
Desventajas: "Maybe a great selection of in flight movies would be nice. (For longer flights)."
Ventajas: "Service, entertainment, and seats are all great."
Desventajas: "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Ventajas: "crew was amazing and movie selection was good"
Desventajas: "poor business class seats and small screens"
Desventajas: "Not too much, not enough."
Desventajas: "my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE"
Ventajas: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Desventajas: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
Ventajas: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Desventajas: "Everything was good"
Ventajas: "Great service!"
Desventajas: "Dated aircraft A330-300 and seats."
Desventajas: "Seat room was too small, couldn't comfortably fit in seat"
Ventajas: "Flight attendants are pretty and nice."
Desventajas: "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
Ventajas: "Everyone was very nice."
Desventajas: "The food was a little odd but that might just have been Korean food."
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "flight delay for more than an houe"
Ventajas: "The flight was smooth though there's a bit delay from Seoul because of the snow."
Desventajas: "There should be more selection on the food served in the plain."
Desventajas: "Same above"
Desventajas: "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."
Ventajas: "The flgth was grate and comfortable. Will fly with Korean again."
Desventajas: "I could not hear an anounment very well. It was pumbpy."
Ventajas: "attentiveness of the crew to people of multiple nationalities."
Ventajas: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Desventajas: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ventajas: "Boarding was quick and easy. I didn't have the food onboard but it smelled alright. Staff happily kept offering to refill my water on the ~2 hr flight (probably more frequently than JAL asked during my 13 hr flight a couple months ago...). Overall, good flight. Professional staff. We didn't crash so that's always good."
Desventajas: "Seat was uncomfortable, but when you're flying economy nowadays, that's pretty much expected. Took a while for us to get into the air but that was probably just due to it being a holiday and potentially many flights backing up the runway."
Desventajas: "long hours"
Ventajas: "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
Ventajas: "I took me to my destination."
Desventajas: "I bought a Korean Air flight but it was a flight with another airline Jin Air. I felt ripped off, i could have bought the same flight for a whole lot cheaper. Well, i learned another lesson about business and how bigger airline uses their name to sell flights. Never again for me."
Ventajas: "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
Ventajas: "Except for crying babies, all is well. Commendable"
Desventajas: "Same food every year after year"
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "The service provided was of a high standard. See the comments mentioned above,"
Desventajas: "The reading light has to be a bit more directed to the person sitting in the aisle seat."
Ventajas: "Flight attendants are awesome."
Desventajas: "The guy next to me was very drunk. He scared me a little bit."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Ground staff very friendly as in flight staff. Boarding orderly and seats comfortable."
Desventajas: "Food was not very tasty"
Ventajas: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Desventajas: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight."
Ventajas: "Cabin crew's service quality & attitude"
Desventajas: "delayed flight for 30 min due to the connection at the gate of ICN."
Ventajas: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Ventajas: "The crew was very attentive and so pleasant."
Ventajas: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Ventajas: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Ventajas: "Everything was fantastic."
Ventajas: "The plane was delayed but we appreciated Korean Airlines having staff waiting for all passengers that needed to catch their next flight. They helped us navigate through the airport to our connecting flight and sped us through security so we did not have to wait in line behind passengers that were not in a rush."
Ventajas: "Boarding was good, crew was friendly."
Desventajas: "The entertainment wa ok. Better selection of movies is needed. Good choices www very limited. Seats and space is limited"
Ventajas: "Crew was great"
Desventajas: "Food sucked, small seats"
Ventajas: "It was ok."
Desventajas: "Not enough entertainment for a 10hr flight."
Ventajas: "Overall korean airline is awesome."
Desventajas: "Should have better selection of food"
Ventajas: "I had a great flight good service and excellent food."
Desventajas: "No complaints"
Ventajas: "Yes, seats were very comfortable and crew members were extremely helpful"
Desventajas: "Everything was excellent."
Ventajas: "Crew very helpful in helping me make my connection in Guangzhou when our flight was late."
Desventajas: "Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food."
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "Aircraft , oraganized, accomdating and the service was just unexpected."
Desventajas: "Better choice of movies on a 13 hrs flight considering passenger were 90% south Asian background."
Desventajas: "Crew service is excellent. Flight was fast without any delay in take off in Guangzhou Airport. Food in Business Class is pedestrian."
Ventajas: "short (3 hours) flight. food is okay as airplane food. seats are pretty big."
Desventajas: "The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "Cabin crew were great."
Desventajas: "Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta."
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Ventajas: "price, considering have the price are tax and fees, it's a great deal. plane, new equipment, 777 with modern entertainment crew. amazing how they been over backwards to satisfy a few disgusting rude middle aged male Chinese travelers."
Desventajas: "stereotypical Chinese travelers. rude abusive loud, they warn their reputation layover, 6 hours for flights between major cities seems excessive. hub in gaungzhou stinks"
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Desventajas: "Seats dont recline"
Ventajas: "Service Crew superior performance to passengers. Very attentive."
Desventajas: "I had one luggage which was long delayed in coming out of the airport luggage arrival carousel even if I am a Business Class passenger"
Desventajas: "Transit process in Guangzhou Baiyun is very disappointing as we had to step down the staircase to the tarmac squeezed onto the bus that takes us around the airport to get drop off in another side of the airport, giving me very little time to run for my connecting flight. Airline also left my luggage in Guangzhou, so am yet to receive my luggage as per now."
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "I will like to travel anytime with your traveling agency"
Desventajas: "I like everything about your company"
Ventajas: "The seats"
Desventajas: "Our box was ruined and end up to be trashed. They your officer asked us to throw it ourselves. So disappointed the FAs doesnt know how to speak english well"
Ventajas: "The vegetarian meal was tasty this time compared to last time and better than the other airlines I took in the past. The crew was friendly and not abrupt with passengers."
Desventajas: "It took a long while to get out of the plane in Guangzhou that I thought I'd miss the flight to LA. The plane's aircon was not working while we were boarding and waiting for passengers in Manila where the weather was hot. Fortunately the aircon worked during the flight fr Mla to Guangzhou"
Ventajas: "Crew were really nice"
Desventajas: "The flight was cancelled for some reason unknown, no one gave us a reason. we left 18 hours later. Lack of communication"
Ventajas: "The China Southern business class lounge is excellent. It has plenty of seats with good space. It serves excellent breakfast. Services of the business class servant are outstanding."
Desventajas: "The new Terminal 3 in Chongqing airport has a lot of space. But walking from the airplane deplane location to the luggage site is more than 700 meters. It is too far to walk in particular for people who can not walk well."
Ventajas: "Everything was mediocre at best"
Desventajas: "China southern line and its base Guangzhou airport is notorious for delays. I had 18 and 23 hour delay so for each of my legs of my return flight. Of course connection flights were missed and the multi-step reassignment was time and labor intensive."
Ventajas: "trip to destination was OK"
Desventajas: "trip from destination was disaster plane was delayed and our luggages were not with us. We arrived Friday. Was told luggages will arrive & ship by Saturday. Called again this morning(saturday) now it will be shipped Sunday. What a night mare!!!!!"
Ventajas: "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
Desventajas: "4 hour delay without sufficient reason, Uncomfortable seat."
Ventajas: "Pilots did the best, comfortable, good entertainment"
Desventajas: "Demanding flight attendant, delaying without notice ahead, food didn't taste good."
Ventajas: "Because we had a 10 hour layover in China, the airline gave us a hotel stay including a buffet breakfast."
Desventajas: "The seats were hard and seemed to be cramped together. The food wasn't the best."
Ventajas: "Not much to like after being delayed."
Desventajas: "Both my flights were delayed. In the end arrived at my destination at 3:30 am when I was originally scheduled to arrive at midnight."
Ventajas: "I was in business class. The lie-flat seat was pretty good with lots of space for storing my things. The crew was efficient but not particularly friendly. The bathroom was kept very very clean."
Desventajas: "The food was mediocre to poor. They forced me to turn off my computer one hour prior to landing."
Ventajas: "The only good part was the boarding"
Desventajas: "One the headphone jack didnt work. The seats are very small. When people left the bathrooms the door woud not close all the way so we got to smell lovely stuff the whole flight unless we got up and closed the door ourself."
Ventajas: "The price was nice and the itinerary didn't seem too painful."
Desventajas: "They refused to board me; were at a different kiosk to board/check in and were unwilling to accomodate. Was not able to access website to check in online. Hard enough traveling in a foreign country."
Ventajas: "Seating was comfortable with ample leg room in economy. They were very efficient and quickly boarded the plane."
Desventajas: "The in-flight entertainment system on this flight was the overhead tv screens which I have difficulty seeing. They played a long movie which was then cut off 30 minutes before landing and it still had nearly 50 minutes remaining in the movie. Not sure why they would play a movie that can't be seen fully during the flight or that they couldn't let it play longer. This airline is notorious for excessively early preparation for landing."
Ventajas: "The flight was on time. Meal was fine. Rice with chicken or beef. Wine or beer with meal."
Ventajas: "Early arrival, entertainment was good."
Desventajas: "cramped seating. long lines for restroom"
Ventajas: "Comfortable seats, great food, nice collection of movies. The flight attendant was very pleasant and accommodating . Great airlines."
Ventajas: "It was the cheapest flight I could find that time. My connection flight delayed because of weather in Urumqi, but they tried to solve and gave me free accommodation for night. Food wasn't that bad."
Desventajas: "Urumqi was bad weather, so we landed in Kashi. Team didn't explain well about it. So there was no explanation. Even I didn't know where I was, what going to happen. They need to improve their English and also should explain to Passengers. Also, not really helpful for connecting flights. They put yellow sticker on our chests but wasn't sure why they did."
Ventajas: "Crew was friendly. Free hotel in layover in China (although hotel room was pretty gross)."
Desventajas: "TV was broken on the flight from Jfk to China. Luggage was lost on the flight back from China to Jfk. The food was awful. The inability to pick seats before checking in is an added annoying hassle. Flight was delayed in leaving from jfk to China. Flight attendant once woke me up to ask if I wanted a hot towel - It's a 15 hour flight - Wake me up to offer food but not a stupid hot towel. Small seats. I'm 5'9 and I was squished and knees killing after the flight"
Desventajas: "Plane was late, causing me to miss flight in LA; I had requested an aisle seat but got placed in a the middle of a row of four seats, with a large man on one side and a Chinese woman on the other who both kept encroaching on my very limited space. I had no room, could not sleep and the entertainment (TV) for my seat was non-functional."
Desventajas: "Our flight was delayed although this might not have been their fault."
Ventajas: "I was sitting like a zombie for the flight because the entertainment system on my seat was not turning on. The crew said there is no alternative seat, and could not fix it either. The international terminal at Wuhan was interesting experience as well. There were no clear directions to walk from the domestic terminal to international. The airport crew was prompting where to go"
Ventajas: "Food not good"
Desventajas: "Lost my luggage"
Ventajas: "Ease of change of planes"
Desventajas: "Long walks through airport seemed endless Shuttle bus to gates steep stairs no ramp or elevator Exiting plane. Glad it wasn't raining"