La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Everything was amazing! Crew was helpful, thoughtful and kind."
Desventajas: "Nothing. It was great. Strongly recommend."
Ventajas: "None"
Desventajas: "Crew was not very helpful"
Ventajas: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Desventajas: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "they assisted my aunt very well all through out her flight"
Desventajas: "Air on the plane was stuffy"
Ventajas: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Ventajas: "The flight crew"
Desventajas: "More space"
Desventajas: "More movie selections"
Ventajas: "Seats, movies, comfort"
Desventajas: "No vegetarian options"
Ventajas: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "Everything was excellent crew was very helpful"
Desventajas: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Desventajas: "No complaints! Not even one!"
Ventajas: "Courteous and professional flight attendants"
Desventajas: "Long gap between meals. At least they could have provided juice or snacks in between meals"
Ventajas: "Super cheap. Came with an in flight meal. Kind staff. Great service."
Ventajas: "The flight attendance we're awesome"
Desventajas: "Nothing. This was a great flight."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Flight attendants are all nice, polite and always smile. Good food and good entertainment."
Desventajas: "Waited for one and a half hrs before the plane took off, almost an hr went by then they announced some minor problem with engine. Good reason but they had a/c on so cold all these times. Also I would appreciate coffee or some drink while waiting...I guess that's not possible in this case."
Ventajas: "The legroom is comfortable for a tall person."
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Desventajas: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Ventajas: "The crew was always super polite and looked very professional and overall just great. The food was delicious, though the portions are small haha. I had my time behind and I was super late to boarding but the crew came looking for me and they were super nice. Definitely recommend them. Miles better than China Airlines and any of the USA based airlines too. The movie selection was pretty good and the seats were roomy and comfortable."
Ventajas: "Cabin staff. Special meal. Cleanliness."
Ventajas: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Ventajas: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Desventajas: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ventajas: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Desventajas: "They made me pay for a seat that they gave to other people for free. Really messed up."
Ventajas: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Desventajas: "Nothing! No complaints here"
Ventajas: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Desventajas: "nothing"
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "Asian vegetarian meal"
Desventajas: "limited rest room facilities"
Ventajas: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Desventajas: "Seats are too small for tall travelers."
Ventajas: "Nice"
Desventajas: "Nth"
Ventajas: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Desventajas: "Headset was too big for me and kept skipping back."
Ventajas: "Flight attendants and ticket agents were very nice and helpful."
Ventajas: "The service was excellent and the food was awesome as always!"
Desventajas: "N/A"
Ventajas: "Friendly staff"
Desventajas: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."
Ventajas: "Good food and punctuality"
Desventajas: "No English subtitles for English speaking movies"
Ventajas: "The crew on JAL is excellent. They get pleasure out of providing service to the passenger -- I was in business class."
Desventajas: "Business class seat on 787 is awful. Does not get to flat bed level. Really uncomfortable."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Desventajas: "Menu in business class."
Ventajas: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Desventajas: "Can't say that I have ANY complaints at all!!"
Desventajas: "Air temperature was super hot and uncomfortable."
Desventajas: "Food and entertainment"
Ventajas: "Everything that was offered snacks, pillow,"
Desventajas: "More water!"
Ventajas: "The crew was excellent!"
Desventajas: "The food is usually good on korean air but wasn’t great this time"
Ventajas: "Crew was amazing. But the seat could have been more comfortable."
Desventajas: "There should have been some Indian programes/ movies. Specially some Hindi movies to watch."
Ventajas: "Professionalism, appearance, flight attendants, provided slippers and toothbrush, seat space, great food and drinks"
Desventajas: "The movie selection was small and a bit outdated"
Ventajas: "The staff was extremely helpful, including bumping up our seats to the front of the plane."
Desventajas: "The plane was old and cramped. I was dying in there."
Ventajas: "The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food."
Ventajas: "Great service!"
Desventajas: "Dated aircraft A330-300 and seats."
Desventajas: "Missed connection at ICN due to flight delayed !!"
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ventajas: "Great service"
Desventajas: "Wish I could have sat further in the front"
Ventajas: "Great seat and fairly decent food."
Ventajas: "Great service"
Desventajas: "Nothing"
Ventajas: "The staff was friendly and helpful"
Desventajas: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."
Desventajas: "Very tight seating"
Ventajas: "The food was wonderful."
Ventajas: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Desventajas: "Korea Air is a great airline. Jin Air (for the return part) was OK. The flight attendants of BOTH airlines are GREAT, but the seats in Jin Air are cramped."
Ventajas: "Polite, attentive crew"
Desventajas: "Lie flat seats on the 777 did not go completely flat."
Ventajas: "Cordial; patient; understanding; calm; respectful; and helpful"
Ventajas: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Desventajas: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
Desventajas: "No complaints."
Ventajas: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Desventajas: "Nothing! Great flight."
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Desventajas: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ventajas: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Desventajas: "The Entertainment selection on a long flight is limited!"
Ventajas: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Desventajas: "Would love more Movie and TV options"
Ventajas: "The crew are friendly, the flight was comfortable"
Desventajas: "Nothing"
Ventajas: "Everything up until I got to Hawaii and switched to them."
Desventajas: "The code share airline"
Ventajas: "Korean employees at LAX are no helpful!!!"
Desventajas: "Terrible service. Old plane."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Plane was on time and it was a large and full flight that got off the ground on time"
Desventajas: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
Ventajas: "There was loads of entertainment during flight , food was great and crew was friendly."
Desventajas: "Late boarding and then sat on plane for approximately 30 minutes before taxi. Arrived Busan 45 min late and never heard an explanation why."
Ventajas: "Service, people, space, entertainment"
Desventajas: "I'm vegetarian so there were no vegetarian options"
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Desventajas: "special meals especially Hindu meals non vegetarian"
Ventajas: "Delta crew was awesome"
Desventajas: "Running to flight"
Ventajas: "I liked stewardess's kindenesses"
Desventajas: "food"
Ventajas: "Fairly smooth boarding, no problems with luggage."
Desventajas: "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
Desventajas: "Food was not that good. poor film selections."
Ventajas: "the stewardess were nice food could have been a little bit better, but it was a snackish lunch anyways, so no complaints media on board were a good selection was almost late for boarding due to long lines and transportation, so the crew was super nice and let me rush in. did avoid the traffic getting in, which was nice"
Desventajas: "major turbulence right before landing, made the airplane shake and dip like a roller coaster. i usually am okay with turbulence, but the winds were strong that day"
Ventajas: "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
Desventajas: "Nothing"
Ventajas: "Good food. Good movies. Plenty of room."
Desventajas: "Long flight, nothing you guys can do."
Ventajas: "Since this was a connecting flight it was decent turbulence was more felt."
Desventajas: "None"
Ventajas: "Boarding was good, crew was friendly."
Desventajas: "The entertainment wa ok. Better selection of movies is needed. Good choices www very limited. Seats and space is limited"
Ventajas: "Everything worked smoothly. Service and food were excellent. Boarding and disembarking was fast and easy. We had a tight connection but we made it as did our bags. This was truly excellent in every respect."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more.
Ventajas: "Crew was friendly, eager to help. Flight arrived on time."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Desventajas: "Did not like emergency exit seat."
Ventajas: "There was lots of leg room. Crew was nice."
Desventajas: "One of our seats had a broken recliner button."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "I like the service. I love the food,"
Desventajas: "Nothing for complaining, everything is good"
Ventajas: "Great experience overall."
Ventajas: "Crew were very hospitable"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Desventajas: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Ventajas: "Great crew and comfort for economy class."
Desventajas: "Food could be better"
Ventajas: "Excellent service & friendly"
Desventajas: "Food was cold"
Ventajas: "Staff were very helpful and the food was good."
Desventajas: "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Ventajas: "The food and courteous flight attendants."
Ventajas: "crew and food was great"
Desventajas: "seat cushion was a bit on the dead side."
Ventajas: "Overall it was a great experience. I enjoyed the food, the flight attendants were very nice, and I enjoyed the amenities as well."
Desventajas: "The flight back was amazing. The trip from Chicago to PHILIPPINES was good as well, though the plane was real small on the way to Manila."
Ventajas: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Desventajas: "The seats are kind of flat."
Ventajas: "Service was excellent. Crew did not accept tip. Food could be better."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Desventajas: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ventajas: "Great service and crew. Boarding was quick and efficient."
Desventajas: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
Ventajas: "Big TV screen. Food."
Ventajas: "Everything was fine"
Desventajas: "The seats hurt my butt"
Ventajas: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Desventajas: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
Ventajas: "Excellent, polite service, very comfortable seats."
Ventajas: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Desventajas: "Seats in economy are a little uncomfortable, but to be expected."
Desventajas: "No opción de español"
Desventajas: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ventajas: "Food was great!"
Desventajas: "The Japanese crew were not very good at English!"
Ventajas: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Desventajas: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Ventajas: "Flight was very good - enjoyed meal and entertainment"
Desventajas: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Ventajas: "Stewards were very polite"
Desventajas: "seats were very uncomfortable on the long flight from San Francisco to Tokyo; poor movie quality and poor choices of movies"
Ventajas: "5 stars around"
Ventajas: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Desventajas: "Very hard landing."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Desventajas: "NONE"
Ventajas: "It was clean and nice"
Desventajas: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Ventajas: "The seat had good width since I am 6"1 , unlike most American airline the comfort level is much better, not cramped."
Desventajas: "Not much all good"
Ventajas: "Food was good."
Desventajas: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Ventajas: "Nothing really major to complain about but nothing that went the extra mile..."
Desventajas: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Ventajas: "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
Desventajas: "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
Ventajas: "Superb!!"
Desventajas: "None"
Ventajas: "Seats were very comfortable and so were the entertainment options"
Desventajas: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Ventajas: "Cathay Pacific and crews were really good."
Desventajas: "I suggest no seating reservation online."
Ventajas: "Puntualidad"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Desventajas: "Delayed too much except that, everything was good"
Ventajas: "Attentive crew. Smooth flight."
Desventajas: "Entertainment options limited but that’s a very small complaint."
Ventajas: "nothing"
Desventajas: "everything"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Ventajas: "Crew, food, entertainment were all very nice. 5 out 5."
Ventajas: "Todo"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "In flight entertainment was quite good"
Desventajas: "I was offered an earlier flight departing from London, which was good but was delayed in the end. But I was not told my connecting flight was changed too (new boarding pass not issued and I only realized from the baggage slip) - I had to pay 100 usd to change flights again!"
Ventajas: "CX crews are professional as they are very customer oriented"
Desventajas: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"
Ventajas: "I liked that the tray table in Economy had a mobile phone holder"
Desventajas: "The seats were the smallest and thinnest I think I have ever sat in."
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "On time. Good service"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "Wasn’t allowed to book seats until checkin"
Ventajas: "Excellent meals, excellent entertainment system, great staff"
Desventajas: "No hay películas en español"
Ventajas: "Upgraded seats"
Desventajas: "Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Ventajas: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
Desventajas: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
Desventajas: "No extra blanket was available."
Ventajas: "Better crew today vs.my jfk to hkg flight"
Desventajas: "Flight delay"
Ventajas: "Food great, smooth flight. Helpful stewardess. Fairly comfy seats"
Ventajas: "Great food, great movie selection. Fast service. Unexpected full meal"
Ventajas: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Desventajas: "Staff seems distant and uninterested at times."
Ventajas: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Desventajas: "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"
Ventajas: "The crew are great and the food is good .Excellent service"
Desventajas: "Nothing"
Ventajas: "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
Desventajas: "Ran out of snacks during the flight"
Ventajas: "Airline staff were all helpful and pleasant."
Desventajas: "No complaints"
Ventajas: "Nice crews eating for a big guy."
Desventajas: "International flight delayed after boarding the flight.Flight connection missed. Instead of providing the accommodation, passengers got boarded into flight to Los Angeles. Again another flight to Chicago which dropped the passengers in around midnight. Had to pick them from 4 hour distance from Chicago which was planned early. overall journey was more than 36 hours. No information to the passengers until last minute. Some passengers does know English."
Desventajas: "same as above"
Ventajas: "Amazing service and food"
Desventajas: "Little cramped bit not bad"
Ventajas: "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"
Desventajas: "Those economy seats can only fit a child comfortably."
Ventajas: "I liked the fact that the plane was not delayed...pretty impressed by that because I fly a lot and some of the worst offenders in flight delays have to be ones that fly within the USA. Boarding the plane was very organized."
Desventajas: "Food...it could have been better....but you do get feed often."
Ventajas: "Plenty of leg room, comfortable seats, and great service on the plane!"
Ventajas: "Easy boarding!"
Desventajas: "Food could have been better"
Ventajas: "Great service."
Desventajas: "Nothing to complain about."
Ventajas: "good experience."
Ventajas: "The food is great"
Ventajas: "Great service."
Desventajas: "Older plane"
Desventajas: "Recomiendo Delta y la página de Kayak es buena y segura.. fue un excelente viaje, gracias."
Ventajas: "Me gusto casi todo"
Desventajas: "Vi un alto estándar de atención y puntualidad. Sugiero hacer las indicaciones del despegue y aterrizaje en idioma español"
Desventajas: "Es y sera la mejor aerolinea en la que e viajado. Sin lugar a duda de hoy en adelante siempre buscare esta para viajar. Gracias"
Desventajas: "Para mi todo bien"
Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"
Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"
Desventajas: "Variedades de esna y jugos"
Desventajas: "Dar almohadas"
Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"
Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"
Ventajas: "Buen espacio entre filas de asientos Muy amable el personal"
Desventajas: "Hacer que la gente que viaja no sea sucia y desprolija y no permitirle poner los zapatos sobre los asientos"
Ventajas: "Las películas"
Desventajas: "Los snack"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Desventajas: "Muy costoso el precio del equipaje. Casi 500$ por 2 maletas. El costo del vuelo a Madrid."
Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"
Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."
Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Ventajas: "El abordaje muy rápido sencillo, todos los pilotos de delta siempre salen a recibir a sus pasajeros."
Desventajas: "Pasó exactamente lo mismo que en el vuelo anterior una persona ya estaba sentada en mi lugar y en esta ocasión traté de decirle, pero la pasajera me ignoró o no me entendía"
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "La atención fue muy buena, los asientos son muy cómodos el servicio de entretenimiento, cuentan con una entrada de audífonos y salida usb para cargar tu teléfono mientras viajas.el wifi en la nave son un plus."
Desventajas: "Pague un upgrade a un mejor lugar y Mi asiento se regresaba a la posición original solo el cual tenía que que estar acomodándolo , a pesar de que el personal me comentó que era una nave nueva."
Ventajas: "Great experience, the service was the best part."
Ventajas: "Durante las 5 hs de vuelo siempre estuvieron atentos a las necesidades de los pasajeros."
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"
Ventajas: "Pantalla con música y películas"
Desventajas: "Espacio entre asiento y asiento de adelante demasiado chico"
Ventajas: "El vuelo salió puntual. Buena experiencia en general."
Desventajas: "El vuelo salió puntual. Buena experiencia en general."
Ventajas: "El vuelo de Deltavse demoró casi 2 hs. Nadie del personal quiso ayudarme para evitar perder la conexión en JFK, porque no había comprado el billete con Delta. Perdón el vuelo, me costó dinero. Delta es una empresa de pésimo servicio"
Desventajas: "No hubo comida como servicio"
Desventajas: "Sin comidas en vuelo de más de 5 horas"
Desventajas: "Pantalla no servía en un vuelo"
Desventajas: "comida de muy bajo nivel para clase first one"