Opiniones de los huéspedes
Opinión general
7,2
Bueno
Basado en 26 opiniones
Limpieza
7,6
Confort
6,9
Recogida/entrega
7,3
Relación calidad-precio
7,2
Ir al contenido
Más
Comentarios recientes
Puntuación de viajeros
4
2
2
2
1
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3,6
Desventajas: car was not the category I closed the deal for. bad bad deal
opinión proveniente de
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8,0
Desventajas: No signage for how to return the car. Customers just have to remember they were in terminal 3 and that they need to go to the top floor of the parking garage. There were no signs on the street or in the garage
opinión proveniente de
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10,0
Ventajas: Terrible customer service, I was debited for unauthorised costs
Desventajas: At least one member of staff in the country should be able to communicate in english. I sent several emails and was simply ignored
opinión proveniente de
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3,2
Ventajas: A security deposit hold was placed on my card even thought I purchased local and international insurance. I was told during registration that the only way to avoid this was to buy local insurance. So I paid for insurance twice was still thrown into an additional debit of $2000 for a $400 rental
Desventajas: At least someone who speaks english to help communication. Not even the call center of Alamo in Brazil can provide an english speaking customer service attendant.
opinión proveniente de
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9,2
Ventajas: Efficient, good service, no fuss (apart from the usual bureaucracy of car rental companies)
Desventajas: LDW + excess insurance more expensive than rental but this is the game rental cars have been playing for a long time and no different from others.
opinión proveniente de
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4,4
Checkout problems
Ventajas: Everything was good until checkout, first they tried to charge me to wash the car (wasn’t filthy just normal road dirt). Then they tried to scam me on 3 days and 3 ha additional, charging a value that wasn’t in contract. People with tight schedule would pay to not miss the flight. In my opinion this is done in purpose
Desventajas: Price and initial car condition (low mileage)
opinión proveniente de
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2,0
Becarefull with overseas service provider in Brazil
Desventajas: Got a car from Unidas. The car had strange noises. On 3rd day didn't turn on. Wasted half a day waiting for mechanic and toll truck. I couldn't take a trip the same day to a different town to switch cars so I asked if I could get it the next day and they would reimburse me 1 day. They said it was ok. They never did. So I paid in advance for 1 day which I didn't have a car. Rip off. Spoke to costumer service they said they would solve the matters, never did either.
opinión proveniente de
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10,0
Ventajas: Easy and fast return Return inspection was reasonable not like others that spend time trying to find a small issue on the vehicle specially if you have not bought their insurance Alamo did not charge car wash fee like others do is the car is not 100% clean in and out - kind of impossible after few days and rain New car
Desventajas: Slow pick up process at the counter
opinión proveniente de
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10,0
Foi otimo
Ventajas: Gostei bastante do servico.
Desventajas: Gostaria que tivesse mais aviso sobre seguro do carro. Para alguém que está vindo de fora do país, oque se vê no site parece ser o unico valor que e necessario para retirar o carro. O Alamo sendo uma companhia multinacional deveria explicar isso melhor. Todo país tem suas regras para alugar um carro, mas essa informação seria importante na decisão final para alugar. Fora que ajudaria quem ta vindo de fora se preparar melhor financeiramente.
opinión proveniente de
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6,0
Missing basics.
Ventajas: Car model
Desventajas: Not even a clock was available in the car. I lost my purchased car insurance because the location did not recognize my online car insurance I bought when I did car reservation.
opinión proveniente de
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7,6
Smallest SUV ever
Ventajas: Cheap
Desventajas: Tiniest SUV I ever drove. Had to remove wheel of a bike to fit inside. Reservation was for R$757, agreement presented to me said R$950. They corrected after I caught it.
opinión proveniente de
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3,6
Desventajas: El coche no era de la categoría con la que cerré la oferta. Mala oferta
opinión proveniente de
Otras agencias en Guarulhos
¿Dónde encuentro autos de alquiler de Alamo en Guarulhos?
Consejos para rentar un auto con Alamo en Guarulhos
- 25% de nuestros usuarios encontraron autos de alquiler de Alamo en Guarulhos por $18 o menos
- En promedio, los autos de alquiler de tipo Mediano de Alamo en Guarulhos son alrededor de un 73% más baratos que otro tipo de autos.