Puntuación de los viajeros
2.0
The worsed car hire I’ve ever come across, plane was 30 mins late no one on the desk when we arrived on a Saturday evening 8.30pm so was stuck at the airport with not a clue what to do, a bus driver came to our rescue, by taking us to a nearby hotel. With the extra cost of over 300 dollars which wasn’t in our budget but had to be paid, unless I’m desperate I won’t be using Hertz again when we travel. The car was fine once we got it and no discount for getting it a day later ☹️Opinión del 7 jun. 2022
opinión de![kayak]()
10.0
The gentleman that processed the rental return was friendly and professional. A good guy.Opinión del 19 may. 2022
opinión de![kayak]()
10.0
Great customer service at the counterOpinión del 18 may. 2022
opinión de![kayak]()
10.0
Very easy to pick up and drop off. Staff was great and friendly.Opinión del 9 abr. 2022
opinión de![kayak]()
4.0
Hertz has the tendency to rent damaged cars. They check them with you when checking out. I now take pictures of the car before I leave. On this rental the return guy was saying 'there is a dent here' at which time I showed him the picture I took before I left the pick up location. This is not the first time they have done this. BEWARE!!Opinión del 26 mar. 2022
opinión de![kayak]()
2.0
They inspect the car and after that they try to make u pay for something you dont do it. And report as exident damaged with no proofOpinión del 18 ene. 2022
opinión de![kayak]()
2.0
I did not rent the car from this location. Upon arrival, attendant required proof of own car insurance. I do not have own car or insurance, which is why I was renting the car. The alternative provided was $40/day for complete insurance from the location itself. I rent cars very often - this has never been a requirement before as my credit card offers great insurance coverage.Opinión del 2 dic. 2021
opinión de![kayak]()
4.0
Hertz still charges an extra daily fee to add a spouse as an authorized driver. Luckily it looks like a lot of car rental companies are moving away from this, but it's ridiculousOpinión del 1 dic. 2021
opinión de![kayak]()
8.0
There was an extra charge for a second (spouse) driver which I don’t think we have ever had from another company. When I looked back at the agreement it did mention additional charges for another driver but didn’t say what they were (13$/day). I would have looked at another rental company if I had been aware upfront (like, the info not buried in the middle of the rental agreement) as it did push the price much past the competition’s price. The car was nice, clean, etc.Opinión del 22 nov. 2021
opinión de![kayak]()
10.0
A little high priced fir a one day rental, otherwise clean car. No ‘cleaning product’ odor which was nice!Opinión del 5 nov. 2021
opinión de![kayak]()
1.9
I requested an email receipt, which I still haven't received almost a week later. Also, I asked about an upgrade and was told it was $20 more, but my credit card was billed for more than that increase, so it appears I was lied to at the counter as well. Unfortunately, National didn't have any cars available for my travel dates, but I'll be avoiding Hertz in the future.Opinión del 2 oct. 2021
opinión de![kayak]()
7.9
the drop off was scheduled for 10pm. i got there and the place closed at 10pm. in the rental agreement it did not say the hours of operation. i was not able to return the car, and now my plans are all screwed up. otherwise it was a great experience. i am sorting out the aftermath now.Opinión del 23 jun. 2021
opinión de![kayak]()
