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2,0
Desventajas: Paid 3 months ahead for my rental to find that the car wasn't there - they canceled my reservation! Booked a car from another branch - internet showed full inventory - again no car. RUINED MY VACATION. DON'T RENT FROM ENTERPRISE - THEY HAVE KIDS RUNNING ALL THERE LOCATIONS INSTEAD OF RESPONSIBLE ADULTS. THEY DON"T HAVE THE EXPERIENCE TO SOLVE PROBLEMS AND JUST TURN THEIR BACK ON YOU! I have rented cars forever, Enterprise gave me the poorest experience ever. Avis - expensive not flexible, Hertz the same (these companies focus on Business travelers & have a lock on corporate contracts). Hertz does work with AAA so some advantage there). Sixt - great service, will give you free upgrades when possible and agents will work rates, a German company and so MB, BMW are standard. National - great service, also can be worked for free upgrades if the have the inventory. Budget - affordable, adults working the counter who are experienced and quick. Dollar & EZ have great rates, all 3 of these companies focus on family/budget travelers. DONT RENT ENTERPRISE - THEY DONT PICK YOU UP.
opinión proveniente de
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9,6
Desventajas: Drop off compared to other companies took too long
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2,0
It never happened
Desventajas: It DID NOT HAPPEN, I showed up at 830 a.m. the day before Thanksgiving. to pick up the car after making a reservation online the night before. The nice man informed me that they had a problem and there were NO CARS TO RENT, NOR could he guarantee that there would be a car at all for the weekend. He asked for my phone number as he said he had a list of 60 people, he'd call if something became available. I have not yet had the chance to call the insurance company, because I was billed 54.00 for the rental which never happened.
opinión proveniente de
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9,6
Desventajas: La devolución comparada con otras compañías tardó demasiado.
opinión proveniente de
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2,0
Nunca sucedió
Desventajas: NO SUCEDIÓ, me enseñé a las 830 de la mañana del día anterior al día de Acción de Gracias, para recoger el coche después de hacer una reserva en línea la noche anterior. El hombre amable me informó de que tenían un problema y QUE NO había COCHES PARA ALQUILAR, NI podía garantizar que hubiera un coche para el fin de semana. Pidió mi número de teléfono, ya que dijo que tenía una lista de 60 personas, llamaría si algo estuviera disponible. Todavía no he tenido la oportunidad de llamar a la compañía de seguros, porque me cobraron 54,00 por el alquiler que nunca pasó.
opinión proveniente de
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2,0
Desventajas: Paid 3 months ahead for my rental to find that the car wasn't there - they canceled my reservation! Booked a car from another branch - internet showed full inventory - again no car. RUINED MY VACATION. DON'T RENT FROM ENTERPRISE - THEY HAVE KIDS RUNNING ALL THERE LOCATIONS INSTEAD OF RESPONSIBLE ADULTS. THEY DON"T HAVE THE EXPERIENCE TO SOLVE PROBLEMS AND JUST TURN THEIR BACK ON YOU! I have rented cars forever, Enterprise gave me the poorest experience ever. Avis - expensive not flexible, Hertz the same (these companies focus on Business travelers & have a lock on corporate contracts). Hertz does work with AAA so some advantage there). Sixt - great service, will give you free upgrades when possible and agents will work rates, a German company and so MB, BMW are standard. National - great service, also can be worked for free upgrades if the have the inventory. Budget - affordable, adults working the counter who are experienced and quick. Dollar & EZ have great rates, all 3 of these companies focus on family/budget travelers. DONT RENT ENTERPRISE - THEY DONT PICK YOU UP.
opinión proveniente de
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2,0
It never happened
Desventajas: It DID NOT HAPPEN, I showed up at 830 a.m. the day before Thanksgiving. to pick up the car after making a reservation online the night before. The nice man informed me that they had a problem and there were NO CARS TO RENT, NOR could he guarantee that there would be a car at all for the weekend. He asked for my phone number as he said he had a list of 60 people, he'd call if something became available. I have not yet had the chance to call the insurance company, because I was billed 54.00 for the rental which never happened.
opinión proveniente de
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2,0
Nunca sucedió
Desventajas: NO SUCEDIÓ, me enseñé a las 830 de la mañana del día anterior al día de Acción de Gracias, para recoger el coche después de hacer una reserva en línea la noche anterior. El hombre amable me informó de que tenían un problema y QUE NO había COCHES PARA ALQUILAR, NI podía garantizar que hubiera un coche para el fin de semana. Pidió mi número de teléfono, ya que dijo que tenía una lista de 60 personas, llamaría si algo estuviera disponible. Todavía no he tenido la oportunidad de llamar a la compañía de seguros, porque me cobraron 54,00 por el alquiler que nunca pasó.
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