Comentarios recientes
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3,6
Ventajas: There was no one at the ocunter at MArathon Airport when we arrived for our pick up. We waited 10 minuted before a young man showed up - no apologies. He did not give us a contract - he did not take us out to the car to go over anything related to the car. Worst service ever!
Desventajas: See above
opinión proveniente de
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2,0
Said vehicle available, none were
Ventajas: Guy called me to say no car available.
Desventajas: Didn't get a car, spent $160 on cab instead
opinión proveniente de
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8,4
Good car, but much more expensive than it should have been.
Ventajas: Car had bluetooth, ran fine and had good gas mileage.
Desventajas: Price was about $100 more than it should have been.
opinión proveniente de
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2,0
No Vehicle Available
Ventajas: I was treated like garbage. What part did I like?
Desventajas: The "customer be damned" attitude.
opinión proveniente de
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2,0
No Vehicle & 6 hours on the phone w/you
Ventajas: Nothing. Never got vehicle. No help from Expedia. Worst rental experience EVER!
Desventajas: The entire thing.
opinión proveniente de
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5,2
third party insurance scam!!!!!
Ventajas: Entetprise does not honor Kayak insurance scam. No way to call or email Kayak !!!! Very dissatisfied.
Desventajas: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.
opinión proveniente de
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10,0
Ventajas: The service was excellent. The car was wonderful and met our needs perfectly.
opinión proveniente de
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2,0
Simply didn't have our car for Christmas
Ventajas: We did not enjoy any part of our experience. We reserved a car for the holidays months in advance. When we went to pick it up they said they didn't have any cars and told us to try another company 3 days before Christmas
Desventajas: I live in the Florida keys and my family comes each year to visit for the holiday. I made a reservation for a full size car months in advance with enterprise. When we showed up to pick up the car hours before I was to pick up my family on December 22 with our confirmation in hand they simply said we don't have any cars . They told me the truck that brings them to the office broke down . I asked where and when. They of course had no answer because it wasn't true. If it were they should have called as soon as they knew my reservation was in trouble .. multi national transportation company does not get shut down by 1 truck break down . Luckily Avis was able to save the day. Enterprise did nothing for us and just simply said we can't help you despite our reservation.
opinión proveniente de
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2,0
kayak advertises vehicles that aren't available
Desventajas: Inaccurate information. Enterprise didn't have the vehicle I booked online. The manager was very abrasive and she did not offer an acceptable solution. Ultimately, she told me that Kayak was responsible for misleading information.
opinión proveniente de
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2,0
Dijeron que había un vehículo disponible, no fue así
Ventajas: El chico me llamó para decirme que no había coches disponibles.
Desventajas: No conseguí un coche, en su lugar gastamos $160 en un taxi.
opinión proveniente de
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8,4
Buen coche, pero mucho más caro de lo que debería haber sido.
Ventajas: Coche con bluetooth, andaba bien y tenía buen kilometraje de gas.
Desventajas: El precio era de unos 100 dólares más de lo que debería haber sido.
opinión proveniente de
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2,0
Ningún vehículo disponible
Ventajas: Me trataron como basura. Lo que no me gusta? parte
Desventajas: El cliente "ser actitud tortura".
opinión proveniente de
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8,4
Good car, but much more expensive than it should have been.
Ventajas: Car had bluetooth, ran fine and had good gas mileage.
Desventajas: Price was about $100 more than it should have been.
opinión proveniente de
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8,4
Buen coche, pero mucho más caro de lo que debería haber sido.
Ventajas: Coche con bluetooth, andaba bien y tenía buen kilometraje de gas.
Desventajas: El precio era de unos 100 dólares más de lo que debería haber sido.
opinión proveniente de
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3,6
Ventajas: There was no one at the ocunter at MArathon Airport when we arrived for our pick up. We waited 10 minuted before a young man showed up - no apologies. He did not give us a contract - he did not take us out to the car to go over anything related to the car. Worst service ever!
Desventajas: See above
opinión proveniente de
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2,0
Said vehicle available, none were
Ventajas: Guy called me to say no car available.
Desventajas: Didn't get a car, spent $160 on cab instead
opinión proveniente de
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2,0
No Vehicle Available
Ventajas: I was treated like garbage. What part did I like?
Desventajas: The "customer be damned" attitude.
opinión proveniente de
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2,0
No Vehicle & 6 hours on the phone w/you
Ventajas: Nothing. Never got vehicle. No help from Expedia. Worst rental experience EVER!
Desventajas: The entire thing.
opinión proveniente de
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5,2
third party insurance scam!!!!!
Ventajas: Entetprise does not honor Kayak insurance scam. No way to call or email Kayak !!!! Very dissatisfied.
Desventajas: No way to email or call Kayak to complain. Enterprise does not honor Kayak third party insurance!!! Plus. Enterprise charged additional $200 deposit. im disgusted with Kayak.
opinión proveniente de
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2,0
Simply didn't have our car for Christmas
Ventajas: We did not enjoy any part of our experience. We reserved a car for the holidays months in advance. When we went to pick it up they said they didn't have any cars and told us to try another company 3 days before Christmas
Desventajas: I live in the Florida keys and my family comes each year to visit for the holiday. I made a reservation for a full size car months in advance with enterprise. When we showed up to pick up the car hours before I was to pick up my family on December 22 with our confirmation in hand they simply said we don't have any cars . They told me the truck that brings them to the office broke down . I asked where and when. They of course had no answer because it wasn't true. If it were they should have called as soon as they knew my reservation was in trouble .. multi national transportation company does not get shut down by 1 truck break down . Luckily Avis was able to save the day. Enterprise did nothing for us and just simply said we can't help you despite our reservation.
opinión proveniente de
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2,0
kayak advertises vehicles that aren't available
Desventajas: Inaccurate information. Enterprise didn't have the vehicle I booked online. The manager was very abrasive and she did not offer an acceptable solution. Ultimately, she told me that Kayak was responsible for misleading information.
opinión proveniente de
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2,0
Dijeron que había un vehículo disponible, no fue así
Ventajas: El chico me llamó para decirme que no había coches disponibles.
Desventajas: No conseguí un coche, en su lugar gastamos $160 en un taxi.
opinión proveniente de
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2,0
Ningún vehículo disponible
Ventajas: Me trataron como basura. Lo que no me gusta? parte
Desventajas: El cliente "ser actitud tortura".
opinión proveniente de
