Ventajas: "Great crew in business class!"
Desventajas: "Wifi was terrible, entertainment is below average and angle seats for a 12 hour flight is sub par. The food was so so"
Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Ventajas: "Puntualidad"
Desventajas: "Comunicación en inglés.. horrible comida"
Ventajas: "Puntualidad"
Desventajas: "Comunicación en inglés... es mínima"
Ventajas: "Puntualidad"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Desventajas: "Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person."
Desventajas: "Pesima comida"
Ventajas: "Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too."
Desventajas: "Minor gate change, not a big deal. Really not to much to complain about."
Desventajas: "Food is not tasty, besides that everything went well. Friendly staff and quite comfy seats."
Ventajas: "The flight was fairly smooth. There was a good selection of movies."
Desventajas: "Coming off the plane in Nanjing was frustrating as they were totally unorganized and the plane was delayed because of this. We had to go through customs and recheck everything. We then went back on the same plane to the same seat. Kinda confusing but all in all it was okay."
Ventajas: "Seat comfort better than similar herringbone configurations with more torso and foot room. Food much better than expected especially after reading quite a negative review. Maybe lobster was a bit overdone but it was a nice portion with large claw and half tail. Crab with fungus variety good also. Yes, provide a proper spoon for the ice cream vice the inadequate tiny plastic one. Crew was attentive and cordial."
Desventajas: "See previous regarding ice cream spoon. Wi-fi was not operable which seems to be the norm from other report."
Ventajas: "Hospitality is great"
Desventajas: "Terminal crews in Pudong are not courteous"
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "Business class service very good. Seating very comfortable for a long flight."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Ventajas: "Cheap. Friendly air steward/ess. Basically thats about it."
Desventajas: "Boarding was rushed or delayed. Travellers were extra noisy and changes seat as they like and was allowed to. Food wasnt that great abd portion was tiny. Their seafood meal consists of only vege and octopus/squid tentacles. Snacks is only peanut and only once per 13h flight!!"
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Desventajas: "Rude flight attendants. Luggage didn't transport to next flight."
Ventajas: "Good seat layout with plenty of room"
Desventajas: "No entertainment on aircraft but low price."
Desventajas: "The wifi was too slow even for email"
Ventajas: "The entertainment selection was good."
Desventajas: "I asked if I could have a aisle or window seat and was told there was nothing available at the counter, however there were plenty of seats available on the plane."
Ventajas: "Service. Staff was a bit friendly."
Desventajas: "No entertainment. Strict rules of phone and headphone usage"
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Ventajas: "Free snacks and drinks"
Desventajas: "Not enough smiles and politeness"
Ventajas: "Not much.."
Desventajas: "The food, poor selection of movies!"
Ventajas: "Pods are great"
Desventajas: "Food horrible awful un edible"
Ventajas: "Caniin crew was pleasant although I can't understand why windows are shuttered for the whole flight. I felt like I was breaking rules opening my window."
Desventajas: "Not sure why we were boarded when we sat for 2 hours on the Tarmac. Adding 2 more hours on an already long and cramped flight was not pleasant. This happened on my initial flight out of Shanghai as well."
Ventajas: "Very affordable. 40 hours of flight time on 4 flights total for $500. Entertainment was good. Food could use help .!75 overall okay though."
Desventajas: "Food and lack of wi-fi"
Desventajas: "It actually was a nonexistent bus. We ended up having to take a taxi."
Ventajas: "The price, you get what you pay for."
Desventajas: "Poor food No cell phone use at any time during the flight (laptops and tablets ok though?) You will be woken up randomly by staff No headphones at certain points during the flight"
Ventajas: "Overall a very good flight for a very reasonable price"
Desventajas: "In two connecting flights I received meal 3 times, I ordered vegetarian meal, and all 3 times it was exactly the same. I am sure it has nothing to do with an airline but upon landing at JFK we were waiting inside the plane near the gate for 1 hour and 40 minutes before we were allowed to disembark. I am sure it was the airport's fault."
Ventajas: "Nothing."
Desventajas: "The crew was rude. My boyfriend and I felt discrimated against as we were not Asian. Multiple people must have been smoking in the bathroom because the plane smelt of cigarette smoke the entire flight to Shanghai. I am actually appalled."
Ventajas: "Service"
Desventajas: "Entertainment Food"
Desventajas: "retrasos injustificados en transito, pese a tener tiempo no me dejaron pasar"
Ventajas: "check in staff in singapore for Eastern china was *awesome* : professional, helpful and patient"
Desventajas: "food: no vegetarian and quite unhealthy (maybe I should have checked up before)"
Ventajas: "Se demoró 5 horas más en salir, cuando salió nos toco esperar mucho en el avión, no quisieron devolver el dinero."
Desventajas: "Terrible aerolínea y nadie sabía inglés"
Ventajas: "Better than expected (I expected the worst tbh)"
Desventajas: "FOOD! So bad... Also, the crew could have been nicer in general."
Desventajas: "They do not speak English (just some basic words), do not ask anything they will not understand"
Ventajas: "The flight was comfortable and cheap."
Desventajas: "Shanghai International Airport is the main hub for China Eastern and it is not a good airport. The air conditioning sucked and the staff couldn't speak English."
Ventajas: "The worse experience I have ever had"
Ventajas: "The food is good and pilot is good. The flight attendant going to Manila was good."