La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew was professional and friendly"
Desventajas: "Continuous improvement"
Ventajas: "Crew was amazingly nice, friendly and very helpful..."
Desventajas: "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."
Desventajas: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Desventajas: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Ventajas: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Desventajas: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ventajas: "Lots of legroom"
Desventajas: "No complaints I was pleased"
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "In particular we give kudos to Tadaka, who seemed to be a manager and went above and beyond to help us with our boarding and seat assignments. She even recognized us the next day! Superior customer service."
Ventajas: "VERY FRIENDLY"
Ventajas: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Desventajas: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
Ventajas: "Very friendly and accommodating staff on JAL every trip"
Ventajas: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."
Ventajas: "Clean plane, very nice crew."
Desventajas: "Flying coach is always cramped for a tall person!"
Ventajas: "Service was excellent."
Desventajas: "The food could have been a little more mainstream"
Ventajas: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."
Ventajas: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Desventajas: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
Desventajas: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Ventajas: "Food is better than most other airlines. Seamless check in and boarding"
Desventajas: "Seating space is quite cramped"
Ventajas: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ventajas: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Desventajas: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Ventajas: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ventajas: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ventajas: "Wonderful Crew."
Ventajas: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Desventajas: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."
Ventajas: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Desventajas: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Ventajas: "Once again the service from the flight attendants was perfect."
Ventajas: "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
Desventajas: "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."
Ventajas: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Ventajas: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"
Ventajas: "food was great flight attendants are courteous and reliable"
Ventajas: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Desventajas: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
Ventajas: "very friendly and very helpful from checkin in to departing"
Desventajas: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Ventajas: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Desventajas: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "They provide us slipper for in flight comfort"
Desventajas: "Old aircraft"
Ventajas: "Love Jan service!!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Amazing service"
Ventajas: "Shortest travel time to Japan"
Desventajas: "OLD PLANES Touchscreens won't 50% of the time"
Ventajas: "Very nice"
Ventajas: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Ventajas: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Desventajas: "Cannot say there were any negatives."
Ventajas: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"
Ventajas: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Desventajas: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Ventajas: "I like ailes center seat it's easy to get in or out."
Desventajas: "Should have the option for reserved the seat not only priority travelers ."
Ventajas: "My prayority was safely, then was accomplish."
Desventajas: "Was accomplish, so I wanted to say thank you, for your services."
Desventajas: "Good job"
Ventajas: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Ventajas: "Korean Air has top notch service from crew members. Very kind and accommodating. They will really go out their way to make you feel comfortable. They also serve food on the short flight which not all airlines do between Korea and Japan. Seats are also comfortable; more leg room than other airlines."
Desventajas: "They only gave a tuna rice ball, which I couldn’t eat because I am vegan. I wish they were more accommodating for people who eat other kinds of diets."
Ventajas: "Great service. Clean plane, good seating"
Desventajas: "Inconsistent entertainment system"
Ventajas: "Great customer service on the plane and in person."
Desventajas: "Very long trip."
Desventajas: "transit was bad. Almost late for my flight"
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Desventajas: "A little bit crowded"
Ventajas: "Crews are excellent."
Desventajas: "Toilet floors were dirty and wet."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Desventajas: "a lot of engine noise so i could not sleep"
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "Smooth boarding"
Desventajas: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Ventajas: "The blankets are nice and soft. Crew is really friendly and accommodating."
Desventajas: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Ventajas: "They have a enough space even economy’s seat."
Ventajas: "Great airline"
Desventajas: "I wish they still bumped people to first class when there was room :)"
Desventajas: "Very tight seating"
Ventajas: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Desventajas: "The airplane was very old & the seats were not comfortable. For a 15+ hour flight, it was unpleasant."
Desventajas: "food bad, poor selection"
Ventajas: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Desventajas: "The only problem was the long layover"
Ventajas: "The flight attendants were great. Food good and drink service also."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "The service, food, comfort and entertainment are all VERY good on Korean Air. I was very pleased with everything."
Desventajas: "The only weird thing that happened was we were not able to take more then one snack. It would have been nice to have the option of more."
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "Boarding was made easy by my status"
Desventajas: "Seats weren't comfortable. Crew were rude."
Ventajas: "Plane did not have vents, it was about 80 in the plane too hot. When it was mentioned, crew could do nothing about it"
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ventajas: "Everything was perfect!"
Desventajas: "Flight change ruined whole trip. Return flight is diverted to another country. Overall it was an awful experience"
Ventajas: "Good customer service"
Ventajas: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Desventajas: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Seat comfort, space, and service."
Desventajas: "Nothing was disliked on return flight"
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ventajas: "Multiple rounds of complimentary food and drinks"
Desventajas: "Unable to sleep"
Ventajas: "Smaller journey duration"
Ventajas: "It was ok."
Desventajas: "Not enough entertainment for a 10hr flight."
Ventajas: "Seat had leg room"
Desventajas: "Felt old and dated."
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "Mid night snack can be improved, it’s too small a portion."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Desventajas: "If flight wasn’t delayed."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "Seats are a little narrow near the window."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Everything was just perfect"
Ventajas: "Everything on time"
Desventajas: "no outlet to charge phone"
Ventajas: "Food and services were great"
Desventajas: "There were not a lot of selections on the TV."
Ventajas: "All the flight attendants were doing excellent customer service and there was good food."
Desventajas: "There was nothing that I didn't like."
Desventajas: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Ventajas: "Service was excellent; I felt well-cared for!"
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ventajas: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Ventajas: "Nice once I got on the plane"
Desventajas: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Ventajas: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Desventajas: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ventajas: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Desventajas: "I suppose the food could be better."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Desventajas: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Desventajas: "No opción de español"
Ventajas: "Incredible service"
Ventajas: "The room and comfort in the larger planes and the crew is always outstanding on ANA."
Desventajas: "More movie selection....... many are Asian movies which are of poor quality. More food selections. I really don't care for most Asian dishes and I starve on these flights."
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "The flight attendants were very polite and kind."
Desventajas: "The food was not to my taste. I did enjoy the ice cream though! Perhaps it was very Japanese (which I am not tremendously familiar with), but even the pasta with sauce which I had the impression was going to be more Italian style, seemed odd. I felt like it was supposed to be gourmet, but just came off strange. I was wishing for something more straightforward."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "The food. the personable flight attendants. The whole experience is amazing."
Desventajas: "Lack of English movies on the ife. Mediocre headphones in business class."
Ventajas: "The flight got me home."
Desventajas: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
Ventajas: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Desventajas: "Choices of food."
Ventajas: "Best service ever provided by an airline"
Ventajas: "Attentive crew"
Desventajas: "Landing was rough and bumpy"
Ventajas: "ANA service is always great. Always my first choice."
Desventajas: "The 777-200 on this route is getting a little old. It would be nice to have one of their newer 787 planes instead. And there is no Premium Economy option."
Ventajas: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Ventajas: "food , service"
Ventajas: "The airline gave us pillows and a small cover"
Desventajas: "The food was nasty, and no air circulation plus so hot in there"
Ventajas: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Desventajas: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Ventajas: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Ventajas: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Desventajas: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
Ventajas: "very attentive crew, plane was well cared for, food was mediocre."
Desventajas: "food was barely passable. awful landing."
Ventajas: "Good guidance"
Desventajas: "There's no boarding zone?"
Ventajas: "We were the first to be there in line in wheelchair yet we were the last to be assisted."
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Ventajas: "Crew could have been less rude"
Ventajas: "Amazing staff and service!"
Ventajas: "Crew , amenities and food"
Ventajas: "Crew was attentive and made extra effort to meet special requests from passengers."
Ventajas: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Desventajas: "Food was good but was not full compared to emirates."
Ventajas: "Crew were great. Flight was not full."
Desventajas: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ventajas: "Singapore airlines never disappoints"
Desventajas: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."
Ventajas: "I like all"
Ventajas: "Crew was amazing"
Ventajas: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Desventajas: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Ventajas: "This was the most comfortable business class mid haul flight I've ever taken."
Desventajas: "Absolutely nothing went wrong."
Desventajas: "My moslem meal selection wasn’t provided onboard"
Ventajas: "Well organized boarding, friendliness of staff, food service"
Desventajas: "Flight was delayed by about an hour."
Desventajas: "Very tight space"
Ventajas: "More space then previous flights. Attendants very pleasant and helpful."
Desventajas: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Desventajas: "1 hour delay of departure"
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "everything good"
Desventajas: "need new toilet"
Ventajas: "The flight attendants were nice, attentive and joyful!"
Desventajas: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Desventajas: "Too much stop over"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Ventajas: "Very attentive, great food, quality aircraft"
Ventajas: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Desventajas: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Ventajas: "Ontime, airline stewards were excellent and tv entertainment very good"
Ventajas: "Christmas decorations, service, attitude of staff"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Ventajas: "Staff are very friendly and good ."
Desventajas: "My Vegan meal was terrible."
Ventajas: "We started taxing 15 minutes before the departure time. This is great !"
Desventajas: "not much"
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Food, movies, support, were all wonderful."
Ventajas: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Desventajas: "Seats are tight and hard"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Leg room in economy is good, even for tall people. Food was actually quite good."
Desventajas: "Two of our family's seats would not recline, although they were not near an exit row."
Ventajas: "In-flight Entertainment. Orderly & on-time boarding."
Desventajas: "Food selection was limited given we were traveling Economy class."
Ventajas: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Desventajas: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Ventajas: "Staff friendly and efficient"
Ventajas: "Crew were good"
Desventajas: "Entertainment system doesn't have a touch screen like other airlines. They give you ear but buds instead of head phones. Alright they gave us headphones for our young son you had to put the foam covers on yourself and they kept coming off. Not a very good selection of movies. Good is bland and not very good options."
Ventajas: "No issues great airline"
Desventajas: "All good"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "The comfort of the plane"
Desventajas: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "The crew was friendly."
Desventajas: "The food was horrible."
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Good attention from crew and very comfortable seats."
Desventajas: "Nothing given the great value for money"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Friendly service with smile."
Desventajas: "Weight restrictions for carry on. I had a computer backpack along with a carry on bag which I have always taken with me on other airlines but it was not so here without paying extra charge for it."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Flight services"
Desventajas: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Ventajas: "air hostess very nice polite five star"
Desventajas: "seat alloted"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Hosted services"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Desventajas: "More shower stalls in the business class lounge."
Ventajas: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Desventajas: "The seats were very tight and the food was okay, but the staff was great."
Desventajas: "Very old flight"
Desventajas: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"
Ventajas: "Helpful crew"
Desventajas: "Food quality and quantity Cramped seating"
Desventajas: "Todo súper bien"
Desventajas: "Entertainment and food timings are odd."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "The crew service"
Desventajas: "The cost of internet access"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Very punctual departures and arrival schedules and compliance"
Desventajas: "Nothing to mention"
Ventajas: "no time now"
Desventajas: "no time now"
Ventajas: "Attention to detail and attentiveness of the staff was par excellence in the business class"
Ventajas: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Desventajas: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Desventajas: "Nothing wrong every thing is good"
Ventajas: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Desventajas: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"