Encuentra vuelos baratos desde Auckland a Estados Unidos
|agosto||Mejor época para evitar las aglomeraciones con una media del 2% de bajada en el precio.|
|diciembre||Época más popular para viajar con una media del 7% de aumento en el precio.|
Precio promedio de ida y vuelta
|$1.210||(precio promedio en los últimos 2 meses)|
Buena oferta ida y vuelta
Buena oferta solo ida
Preguntas frecuentes para la ruta desde Auckland a Estados Unidos
¿Qué aerolínea tiene una política de cancelación flexible para vuelos desde Auckland a Estados Unidos debido al coronavirus?
¿Cómo es que KAYAK encuentra precios tan bajos para vuelos desde Auckland a Estados Unidos?
¿Cómo me ayuda la herramienta de predicción de precios de KAYAK a elegir el momento adecuado para comprar mi boleto de avión desde Auckland a Estados Unidos?
¿Qué es la opción KAYAK Mix para los vuelos desde Auckland a Estados Unidos?
¿Qué es la función "fechas flexibles" de KAYAK y por qué deberías prestarle atención cuando buscas un vuelo desde Auckland a Estados Unidos?
5 principales aerolíneas que vuelan de Auckland a Estados Unidos
Valoración según las opiniones de los clientes de KAYAK
Ventajas: "The service was consistent and crew were all very respectful and did their best."
Desventajas: "The seats were extremely narrow, hard and uncomfortable...."
Ventajas: "The crew was lovely as were the littlebthibgs like slippers."
Desventajas: "The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi"
Ventajas: "Crews are always super well trained."
Desventajas: "Between continental flight need more movies, in my perspective"
Ventajas: "Comfortable chair foods and wheel chairs awesome"
Ventajas: "The music of kpop"
Desventajas: "Would have been good if there’s more korean drama available on the trip and some kimbap food too"
Ventajas: "Crew, Food, Boarding, Entertainment."
Desventajas: "My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!"
Ventajas: "what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !"
Ventajas: "good service"
Desventajas: "Seats a little cramped"
Desventajas: "No wifi"
Ventajas: "Great service, economy legroom"
Ventajas: "The toilet is not really good.It Is smelly"
Desventajas: "Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line."
Ventajas: "Crew service"
Desventajas: "Food quality was ok."
Ventajas: "The staff was courteous and kind"
Desventajas: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ventajas: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ventajas: "Everything except boarding."
Desventajas: "Check in was very slow, the flight was late and missed connection"
Desventajas: "Everything great but delayed waiting on another flight."
Desventajas: "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
Desventajas: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Ventajas: "Food, service"
Ventajas: "Service, friendliness"
Desventajas: "Coach seats were adequate, but for a long flight it is hard to be really comfortable."
Ventajas: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Desventajas: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Ventajas: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Desventajas: "Nothing! Great flight."
Desventajas: "Although I had already checked in on line and had a boarding pass, I stood in line for ninety minutes at Incheon just to self-drop a bag. That's just not acceptable. I'd avoid Incheon and Korea Air for future flights for this reason."
Ventajas: "Good service and on time"
Ventajas: "Korean Air eventually returned my money"
Desventajas: "What I booked was changed to an impossible connection, 6 hour layover. Ultimately had to cancel reservation and rebook an alternative not through Kayak"
Ventajas: "Good service. All attendants and crews were nice and friendly."
Desventajas: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ventajas: "Child friendly with special requests meals. Very accommodating FAs. Always efficient from checkin to boarding. Smooth ride. Great inflight entertainment. Good food. Hot meals all the time. Very Good customer service. Would love to fly Korean Air again."
Ventajas: "Great leg room and wonderful flight staff. Coffee was excellent."
Desventajas: "Movie selection too limited and the same movies were offered on the return flight. The smell of sesame oil was a bit overpowering on the flight due to food choices offered. Additionally, an American/European style breakfast option would have been nice. We were offered two meals on our 14 hour overnight flight and both consisted of what we would consider to be dinner or lunch options."
Ventajas: "Clean rest rooms Friendly attendants comfortable leg room"
Desventajas: "Very limited entertainment options for such a long flight, IAD to Seoul"
Ventajas: "Excellent service by a cabin crew that truly tried to make the passengers comfortable, as a part of their professional ethic."
Ventajas: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Ventajas: "Bibimbap at dinner was nice, breakfast choices were not so great."
Desventajas: "Even with a second seat extra, the entire flight was impossibly uncomfortable."
Desventajas: "fleas bite me & my hubby what U think?"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!"
Ventajas: "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
Desventajas: "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."
Ventajas: "Leg room was good"
Desventajas: "Too tight beside neighboring seats"
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ventajas: "the food, the snacks, the special amenities for pregnant passenger, the transit airport"
Desventajas: "more entertainment channel options pleaseeee, it was kinda bouncy during the landing im not sure if it was because of the wind but its summer time.."
Ventajas: "Friendly crew members, great food, and lots of entertainment choices"
Ventajas: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Desventajas: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
Ventajas: "The crew went above and beyond."
Ventajas: "Food was great"
Desventajas: "Headphone jack in seat didn't work correctly"
Ventajas: "Good leg room in most seats in Eco class, friendly service, on time, the three big domestic carriers should model themselves after Korean Airlines and some of the other Asian Biggs, best regards and safe travels ,World traveler,Dave"
Ventajas: "crew were fantastic. stewardess called Stacy was wonderful; had to time to chat and sort out my diet problem (gluten free) in time for the return flight. i've flow on a variety of airlines over the years and, frankly, ANZ is by far the best for friendliness, efficiency and understanding. Big Thanks"
Ventajas: "The airline and staff appear to be friendly and efficient"
Desventajas: "Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult."
Ventajas: "The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely."
Desventajas: "I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats."
Ventajas: "The crew was great. The seats were good but not as spacious as some other business class airline seats."
Desventajas: "The TV screen interferes with the tray table and could knock off food from the table."
Desventajas: "It ran a bit late"
Desventajas: "It was over $450 to try and change the short segment fligt from Christchurch to Auckland. I could have bought a new ticket for 1/2"
Ventajas: "Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait."
Desventajas: "Food was mediocre. Coffee and tea were like warm or cold."
Ventajas: "Good food"
Desventajas: "Why so cold in the cabin!"
Desventajas: "We were not told that we had to buy meals and drinks ahead of time?! We had no food for an 8 hour flight and couldn't even buy a soft drink?! We were on an outdated plane leased plane from EVA Air and there were maybe 10 movies to choose from? Also, my reading light was broken. Not the level of care that I've come to know from Air NZ and really disappointed."
Ventajas: "Excellent attendants"
Desventajas: "Landing was a bit bumpy!"
Ventajas: "Everything was really smooth in terms of transitions."
Desventajas: "I didn’t like how people had different packages and I hadn’t realized that I didn’t have the food package."
Ventajas: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Ventajas: "The crew were pleasant and professional, and the aircraft was in excellent condition."
Desventajas: "Boarding through the rear door during the rain -- with an elderly couple ahead who had problems negotiating the stairs, leaving them and all behind them in the rain. The airline could have allowed everyone to board through the airbridge in light of the weather."
Ventajas: "Crew was so friendly and helpful"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Desventajas: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"
Ventajas: "Excelente todo!"
Ventajas: "I was very impressed with the older Japanese attendant’s attitude in helping everyone onboard. A family sitting 2 seats in front moved around a lot while putting their baby and toddler to sleep for the night flight. The attendant discreetly gave those of us earplugs and eye masks to help us shut out the noise. Also, her smile and pleasant attitude made it an enjoyable flight."
Desventajas: "When I checked in online, I had to pay extra to get an aisle seat."
Desventajas: "We did not receive Food and entertainment because the website was not clear that you have to pay extra for these things"
Ventajas: "The plane was actually comfortable! The food was complimentary and very tasty. The entertainment was endless!"
Desventajas: "There were a lot of empty seats...it would be nice that 4 people weren't put together all at once, but this was fixed once we took off."
Ventajas: "there were extra blankets."
Desventajas: "Cold air blasting for 8 hours."
Ventajas: "There was a blanket, pillow, and headphones on my seat when I arrived."
Desventajas: "We were not able to select our seats and didn’t realize we had received the seat and bag fare. We only received a cup of water and were seated in the next to last row, often overlooked and not acknowledged."
Desventajas: "Awful service, they put me waiting for more than an hour to say that I was in the overbook list so they would need to include me in a flight 3 hours later in another airline. Outrageous!"
Ventajas: "Awesome in flight entertainment! Very corteous and polite crew!"
Desventajas: "Im midsized asian, i the seats are too small"
Ventajas: "Great selection of entertainment Good ground staff at Auckland check in Hospitable cabin crew Food was palatable"
Desventajas: "Although I had mistakenly arrived many hours early for my flight and traveled with the airline back and forth across the Pacific, ANZ personnel would not admit me to their lounge to wait in relative comfort."
Desventajas: "Lo perdí"
Desventajas: "Not much"
Ventajas: "Excellent service, prompt attention, really great flight experience"
Ventajas: "Very nice experience --- probably my best experience in economy."
Desventajas: "Boarding started a little later than scheduled."
Ventajas: "I enjoyed the entertainment and two of the fight attendants were nice."
Desventajas: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."
Ventajas: "I was on flight nz10 from Auckland to hawaii 3/28th. Loved the crew, they got us on board quickly and we would have taken off on time but had to wait for 2 people showing up late. Anyway, it was a redeye so people slept for most of it and I watched movies and drank wine. The airplane was clean and bathroom were as well. It was a full flight so a little cramped."
Desventajas: "For some unknown reason, I can not lower my seat when I wanted to get some sleep. As the air plane took off at 11:55pm, I was really sleep. After 10 minutes of maneuver, I decided to ask a flight attendant to help me figure out what happened to my seat. I pressed the button asking for attendant and waited for 5 minutes, no response. So I pressed the button again. IT showed that I had already pressed the button. So I kept waiting. But then no one ever came for me the 9 hours until it was time for the meal before getting off. Sitting straight sleeping was a really terrible experience!"
Ventajas: "Comfortable flight. Drinks were excellent including tea!"
Desventajas: "Breakfast could be better. My son didn't get his choice on one flight and there was not much he would eat in choices. Make it more general so even teenagers/kids can enjoy. Crew could be nicer, especially in Premier Economy when we pay so much money!"
Ventajas: "Air New Zealand provided the best service Iʻve had in a while!"
Ventajas: "I have not flown international in a long time. It was confortable and entertainment was great. The only thing I did not like is that with New Zealand air one can only check in 1 bag for free. We stayed in NZ for 18 days. The other airlines let you check in 2 bags. For an international flight 2 bags is only fair. Thanks."
Ventajas: "Comfortable seats and good service"
Ventajas: "Premium Economy is worth it on long flights, especially if they're overnight flights!"
Ventajas: "Very professional; enjoyed entertainment options"
Ventajas: "We think Air New Zealand is by far the best airline we've ever flown on. Service, food, entertainment were all superlative"
Ventajas: "good movie selection"
Desventajas: "we were o board @ 7pm & the captain & his crew arrived @ 7pm which made the flight arrive late & stressful for many transferring passengers"
Ventajas: "The Entertainment was amazing, I really enjoyed watching movies."
Desventajas: "The crew asking for a tip when asked a question- I think that is rude"
Ventajas: "Air NZ flight very pleasant. Staff extremely accommodating and friendly. Meals quite good and wine much appreciated."
Desventajas: "Seats on our return trip much less comfortable than when we flew to NZ."
Ventajas: "Hot coffee"
Desventajas: "Brisk, cold air blew on us all night. Repeatedly asked if the crew could turn up the heat. Put on sweater, light jacket and muffler."
Ventajas: "Plenty of restrooms, friendly accommodating crew, movies, food."
Desventajas: "Economy is way too tight for such a long flight, especially when seat in front of you is fully reclined."
Desventajas: "Food was poor"
Ventajas: "I love Air NZ, near new 777, spacious, noise wasn't bad, excellent staff. Decent food choices for dinner, breakfast was merely OK. Infotainment was top notch on the new Boeing, but lots of unique Air NZ content too. All my 4 domestic flights on A320s the previous week with Air NZ were top notch too."
Desventajas: "No way to pay to get in to the lounge for a day pass if you dont have airline status. I got accustomed to having it traveling with a coworker with access, but flying solo, in Auckland, no status, no access, would have gladly paid for the privilege."
Ventajas: "Your flight attendants provide first-class service even in economy."
Desventajas: "Bathrooms could have been cleaner"
Desventajas: "Two delays after boarding extended the 13 hour flight to 14.5 hours. That is excruciating in a seat."
Ventajas: "El servicio de principio a fin de Emirates ,pasaron por mi al hotel con un auto privado"
Desventajas: "El mejor vuelo en mi vida....muy recomendable"
Desventajas: "La conexión en Dubái"
Desventajas: "Deberían entrar después de la primera clase las personas de segunda clase pero primero los que están más atrás en el avión"
Ventajas: "The very dirty bathrooms"
Ventajas: "Todo, gracias"
Ventajas: "Not friendily"
Desventajas: "The airplain"
Ventajas: "Good tripulation service."
Desventajas: "My seat has the table broken, so I had to hold with my legs, and the USB connector was broken, I couldn't connect my pendrive."
Ventajas: "Su llega a tiempo"
Desventajas: "Que hablen el idioma español o lo básico"
Ventajas: "Muy buena comida. Y la tripulación muy amable."
Ventajas: "El vuelo fue muy puntual, el viaje tranquilo."
Desventajas: "El Boeing 777 se queda pequeño para lo largo del viajes"
Ventajas: "La comidas del avión"
Ventajas: "Todo super bien"
Desventajas: "Nada. Todo estuvo bien"
Ventajas: "Las camaras del avion"
Desventajas: "La comida, no fue suficiente para todos los pasajeros la eleccion"
Ventajas: "La atención y tripulación"
Desventajas: "Como anda el tactil de la pantalla"
Desventajas: "Comodidad, excelente comida, excelente entrenamiento y el personal muy profesional y servicial."
Desventajas: "No tengo quejas, hasta ahora para mi la mejor aerolínea!"
Ventajas: "Todo el servicio en cabina es excelente!"
Desventajas: "Son demasiado estrictos con el equipaje, lleve el equipaje con los estándares que ellos requieren pero aún así me hicieron sacar cosas de la maleta y ponerlas en una bolsa para entonces llevar el mismo peso pero en dos partes, pase un momento desagradable."
Ventajas: "El sevicio en general"
Ventajas: "Llegó a horario"
Desventajas: "Desorden en el embarque"
Ventajas: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Ventajas: "Cortesia de hotel nota muy buena desayuno exelente"
Desventajas: "La comida y el vino NO estan al nivel de esta gran linea aerea"
Ventajas: "I had plenty of space"
Desventajas: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Ventajas: "Es mi primera vez con Emirates Airlines, y debo decir que hasta ahora (al menos para mí), es la mejor compañía con la que volado. Todo sensacional y a muy buen precio."
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "De las mejores compañías la recomiendo 100x100"
Desventajas: "Nada que decir"
Ventajas: "Todo ok"
Desventajas: "Nada que decir"
Ventajas: "Cómo siempre Emirates no falla"
Desventajas: "Nada que destacar"
Ventajas: "Consistently good service from emirates crew"
Desventajas: "Too much meat in the dining options Boarding was slow"
Ventajas: "Personal excelente; simpático, servicial, educado y muy profesional"
Desventajas: "El business de Emirates es excelente, el mejor en el que he viajado y los A380 son otro mundo de comfort y placer"
Desventajas: "Food was not awful and most item not available in Fist Suites"
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Ventajas: "Todo fue sobre horario previsto. Me gustó la cantidad de música a la que se puede acceder durante el vuelo y como está organizada. La selección de las películas también es correcta."
Desventajas: "Avión mas viejo Se acabó la comida que quería"
Ventajas: "Comida Entretenimiento a bordo"
Ventajas: "El personal de a bordo es muy amable e intenta satisfacer todas las necesidades. El espacio entre asientos de clase economica es muy bueno"
Desventajas: "Por ser tan amables. En lugar de servir a todos. Cualquiera que pedía algo era atendido antes que aquellos que no habían recibido vomida aún por ejemplo."
Ventajas: "Salimos en hora y llegamos antes. Vuelo perfecto y personal correcto."
Desventajas: "Vuelo norcturno, de 21:40 a 7:15.... Podría decir q lo único malo es q no dormí nada y siempre duermo en los vuelos... pero es algo q no se le puede achacar al vuelo en sí."
Ventajas: "Los sillones son comodos, la atencion, la comida , el avion era barbaro, ni se sentia cuando aterrizaba"
Desventajas: "Que me sacaran los auriculares antes de llegar y no pude terminar de ver lapelicula..un detalle"
Ventajas: "El vuelo fue tranquilo con un trato correcto."
Desventajas: "La verdad me ha parecido del montón. La primera vez en mi vida que no me dan un kit para dormir en un vuelo nocturno, a excepción de alguna lowcost. La comida regular."
Ventajas: "No se, esperaba mas de una compañia con tan buenas criticas, el trato correcto sin mas."
Desventajas: "La comida era mediocre, desde luego peor que otras compañias sin tantas criticas excelentes. Los asientos normales y el entretenimiento muy bueno en ingles, pero poca variedad en español."
Ventajas: "Todo muy bien, aunque el vuelo ha salido casi una hora mas tarde y nadie a dicho nada. El problema es que tiene comentarios tan buenos que esoeraba algo mejor. Sin mas correcto"
Desventajas: "Wheel chair travellers not comfortable as they didnt find help and also have to wait for long time to get their turn"
Ventajas: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Desventajas: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Ventajas: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Ventajas: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Desventajas: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."
Ventajas: "The AC was leaking on the seat and the crew made. Me to sit on the wet seat during Landing!! and tons of cold water dripped on me during taxing making me sick"
Desventajas: "1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself."
Desventajas: "Communication with our delay...NOT TOO GOOD"
Desventajas: "No worries with Hawaiian Airlines’ staff and service … the “free meal” (sandwich) was unexpected, tasty and something not found on other domestic carriers."
Ventajas: "The entertainment would not work on my laptop"
Desventajas: "help for getting the entertainment to work"
Ventajas: "Flight attendants were great!"
Desventajas: "Flight was a little cold - but in Hawaii, not always a bad thing!"
Ventajas: "Airlines has great service and long leg room than the US carrier"
Desventajas: "The TSA line in Kona is a nightmare, almost missed my flight. Took over an hour. So slow and people dont make any effort doing their job faster."
Desventajas: "Incoming plane was late, but we made it to Kona in good time, and we were out of the airport and at our lodging 30 minutes before I thought we would be, so we must have been on time"
Ventajas: "The crew did the best with the hand they were dealt."
Desventajas: "This flight was extremely disorganized and Hawaiian Airlines did a terrible job of updating the situation to its guests. We had no idea our plane was 4 hours delayed because their websites never displayed that (said everything was on time). We only found out when we went to board and they informed"
Ventajas: "Crew ok"
Ventajas: "Hawaiian Airlines is fantastic. Great crew, great service. Nice refreshing juice!"
Desventajas: "Nothing was bad. It was fantastic."
Desventajas: "I really didn’t like the Hawaii check in process. I purchased the ticket through kayak , JAL to Honolulu.Of course I went to JAL counter to check in, but the service lady told me I have to go to Hawaiian airlines. Cause the flight was share by JAL through Hawaiian. What a mess!"
Desventajas: "Almost everything on the in flight entertainment system cost money and the screen was not very responsive."
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Our flight attendant, Ruth, was fantastic. Very personable and attentive."
Desventajas: "We had splurged on Business Class as it was our 25th wedding anniversary. Food options were not great. I follow a plant-based diet. Hawaiian Airlines do not offer any meals for plant-based (aka vegan) diets. They have vegetarian, but that is not acceptable for vegans. I spent 8 years living abroad. Many foreign carriers allow you to go online and manage your meals prior to your flight; vegan, kosher, low salt, Hindu, gluten free, etc. Business Class experience was much less than other airlines we've flown. Airbus aircraft are always seem on the "cheap" side to me."
Ventajas: "Very nice people and they didn't hassle us about carry on bags like the other inter-island airlines"
Ventajas: "Easy upgrade to extra space!"
Desventajas: "Temperature was too warm in the cabin"
Ventajas: "Crew was nice."
Desventajas: "Seats were a bit uncomfortable but it was a short flight"
Ventajas: "The seating and the pleasant stewards."
Ventajas: "The crew were very pleasant"
Desventajas: "The flight was very smooth"
Desventajas: "Last raw no window For window seat"
Ventajas: "Easy service. Great people."
Ventajas: "Crew was the best part of the trip! They were courteous, friendly, efficient & helpful! Always with a smile!"
Desventajas: "Food was mediocre but it was FREE! The last of the airlines to offer that! Hooray for them!"
Ventajas: "They got us to our destination safely. Which , of course is the most important thing. Got us there on time as well. Did not use in flight entertainment so cannot rate."
Desventajas: "First class seats are miserably uncomfortable, barely wider than a coach seat. Only difference I Can tell is that it has more padding. Foot rest is unbelievably unfunctional. Food was good but no wine or refill of the other beverages was offered with the meal. Flight crew as polite, but wooden and unengaging. Baggage claim at destination was efficient. I only fly with this airline , and in first class, because I have sooooo many miles.. if that weren't the case I would try someone else. Who knows , maybe they would not be any better."
Desventajas: "No free entertainment available on a 5.5 hr flight. Touch display for movies didn't work very well."
Ventajas: "Friendly smiles of the crew. The app didn't work because it boarded late so my electronic boarding pass wouldn't work."
Desventajas: "Boarding was late, which resulted in my election boarding pass didn't work and the gate. It was my first time using the so so I was worried they wouldn't let me on the flight. The app also wouldn't let me select email boarding pass after I viewed the electronic one. The app also would start over every time my screen rotated or my screen locked. I had to re-enter all my information again."
Ventajas: "The plane was held a few minutes to give us time for a quick transfer since we were late arriving. Even our luggage made it onto the plane with us. The whole Hawaiian staff and crew were so helpful getting us to our connecting flight in time. We were even offered a yummy Rum Punch drink on our flight. Hawaiian flight attendants all the friendliest and most helpful of any airline I've experienced!"
Ventajas: "The fact they were at least able to change our flights twice."
Desventajas: "While we were in the Hawaiian Airlines Plumeria lounge, they should've let us know that we were about to miss our flight. Especially with taking care of an 8 month of baby, sometimes you lose track of time. We missed the original flight even though we had asked the front desk agent to contact the gate to hold it for us for a few minutes. When we arrived at the gate, the ramp had already been retracted so we missed our flight. Next flight was the next day so we had to rent another rental car, another night's hotel totaling an extra $200 in Waikiki. At least they changed my flight without fees. But overall a bad experience."
Ventajas: "Efficient friendly on time service."
Ventajas: "Same excellent service as previous flight."
Ventajas: "Moved up our flight."
Desventajas: "Poor entertainment options. Customer service was poor as well."
Ventajas: "The short flight and quick service"
Ventajas: "Consistently on time service and friendly flight crew. Baggage was ready for pickup by the time we cleared immigration."
Ventajas: "Boarding was not announced per zone. Zone 1 and 2 were boarded and then 3-5 all at once creating a huge line. Rated 1 on food and entertainment as short duration of flight didn't include either of those."
Ventajas: "Crew were relatively nice until there were mass delays deboarding and they refused to keep us informed as to what was happening. Also, delays at the start (with no AC, so it was very hot in cabin)."
Desventajas: "I could not eat the food as there were eggs in pretty much all of it (I have an allergy), and I was given no other options, which is unacceptable, especially given that this was a long international flight. Wine was terribly sweet. Touch screen basically inoperative (very tiresome)."
Ventajas: "Flight attendants were pleasant. Other than that the plane was packed and the bathrooms got dirty very quickly. Food was terrible! When I booked the flight, tried to find special diet options but were not available. Flight attendant told another passenger that they don't offer special meals."
Ventajas: "Flight attendents could not get up for the flight due to weather."
Ventajas: "Good movie selections"
Desventajas: "Hard time getting comfortable to sleep"
Ventajas: "Left my carry on in the overhead with about $800 in Christmas presents and was able to retrieve in after clearing international customs. Nice, friendly, kind, helpful!"
Ventajas: "Crew mostly left me alone to sleep. Boarding was smooth."
Desventajas: "Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently."
Ventajas: "Got me where I needed to go"
Desventajas: "The layovers were terrible. Had a 12 hr layover in aukland. Won't use your site again. DISAPPOINTED"
Ventajas: "The atmosphere friendly staff!"
Ventajas: "The attendant who picked me up in a wheelchair was very attentive and stayed with me until we got my bags."
Desventajas: "Having to pick up my bag in Honolulu in order to fly back to the mainland was a hassle, especially because I was being assisted in a wheelchair."
Ventajas: "Ground crew was very helpful I give them a perfect 10 or a 5 ⭐️ Very accomodating and helpful."
Ventajas: "TSA is rediculous and affects how people interact with your customer servce. Your customer service in Honolulu needs a lot of work. Pointing people to a single counter person to obtain a seat on a plane after the person has already been on a 9 hour Hawaiian flight is beyond disrespectful. It is cruel. It was close to a couple of months that I had purchased the ticket and I get on the Plane in Auckland only to find I would need to process through TSA yet another time in order to get to the counter and obtain my seat. 3 hours in a TSA line allowed 20 minutes to get to that counter. I also needed to find a private space to give myself my insulin. I do not do that in public bathrooms or even my own bathroom..... but it never happened because I stood in Customs line and then Imigration line and yet again the third TSA line. I think TSA held up over 200 of us because they went to lunch. He were stopped still with absolutely no progress for over an hour."
Desventajas: "You and all the other airlines need to work together and improve TSA. The counter person at Hawaiian in Honolulu was unprofessional and capricious. She preferred to service a huge dog rather than myself, even though it was my turn . She also answered a male who cut in line rather than the person next in line. She did not know what was available and did not show any compassion for international travelers. We were treated as cattle."
Ventajas: "Lived the staff on the plane"
Desventajas: "Did not like that with threw flighis home they would Not check our bags through"
Ventajas: "Good schedule for snacks and lunch, staff really nice and efficient"
Ventajas: "Was a quick flight."
Desventajas: "Completely ruined my first day on vacation. I asked ahead about my bag being transferred between flights and it never was. It's been over 5 hours and still haven't gotten my luggage. Customers service was terrible and was up to me calling multiple times to get any response. Haven't been able to enjoy being outside because they have all my stuff and I am not a priority."
Ventajas: "Crew was very nice and quick"
Desventajas: "Food was disappointing, it was also cold in the cabin."
Ventajas: "I only gave you 1 star for entertainment because it was only a half hour flight and there was none provided. However, my flight from San Diego was fantastic. It was the best I have experienced on any airline, and I've flown many! Thank you to all for your great service!"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Suggest online check-in providing change seat options"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "Crew was very nice and did what they could."
Desventajas: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Desventajas: "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."
Ventajas: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Desventajas: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
Desventajas: "Very delayed"
Ventajas: "On time performance"
Desventajas: "Food and crew members was awful i never had such a bad experience with any airline I would never flight with this airline anymore"
Ventajas: "The food and snacks"
Desventajas: "More space on seats"
Ventajas: "I liked the time it took to arrive- the pilot was fast."
Desventajas: "Food quality was poor Boarding was late on all four flights The flight was extremely unsanitary - the dirtiest flights I have ever been on and I travel on airplanes at least ten times a year The crew was unfriendly"
Ventajas: "Good, entertainment, staff were nice."
Desventajas: "Not much to complain about."
Desventajas: "Meal service was poor by crew members for economy class. In economy class - (center section-just after first class)-only one toilet . for Passengers. Very inconvenient."
Desventajas: "Food was good but could be better. Healthier, purer"
Ventajas: "As always the food is better than 90% of airlines. The entertainment is always great and varied."
Desventajas: "The crew kept waking me up and were rude."
Ventajas: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
Desventajas: "bring back Me Before You!"
Ventajas: "We were really taken care of and had a great experience. From the cleanliness of the plane, to the kind staff and generous in flight services/accommodations, we were very pleased. We look forward to flying Cathay Pacific again!"
Desventajas: "Lost bags. Stranded in Sri Lanka in sweatsuit worn on freezing plane. Cathay has no agent in airport to speak with...must communicate through local airport personnel, who have no information, nor authority to help. Cathay wouldn't track down bag or deliver in readonable amount of time, so we had to go back next day at midnight when nxt plane arrived + hope bags were on it. We were shocked as crew was so organized getting us (people) to connecting flight in Hong Kong. Woman met us at gate and personally led us to connection gate. Only a few gates down in same terminal. In case you're curious: not that we expect Michelin star dining, but the food is dismal. Some of the worst airline food ever. It's like pure sodium + tastes very much like the aluminum can it surely came out of."
Ventajas: "Crew was friendly."
Desventajas: "During boarding please setup separate lines for end and front cabin seats. Since everyone where mingled during boarding the flight the aisle was blocked by front cabin passengers loading their cabin languages.. Try boardning end of the cabin passengers first like from seats 60-75 and then front cabin seats."
Ventajas: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"
Ventajas: "the plane had excellent entertainment and a port to charge your phone."
Desventajas: "no issues at all on this flight."
Ventajas: "American pilots"
Ventajas: "The business class seating is all lay flat and all seats are isle seats."
Desventajas: "A medical emergency required us to land in Vancouver delaying our flight into Lax by 1-1/2 hours. I missed my next flight and lost my 1st class seat. No help was offered."
Ventajas: "I expected Cathay to be great since it was ranked as the #4 best airlines in the world."
Desventajas: "However, I didn't find anything better than mediocre airlines. The attendant was kinda cold, service was rough, and toilets get dirty quickly."
Ventajas: "The chair size. The movie"
Desventajas: "Stewardess in my isle was not friendly. Don't have enough supply of bottle water. HK airport won't allow drink to be brought on the plane even though it was bought at the airport. Hard cushion on chair."
Ventajas: "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."
Ventajas: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Desventajas: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."
Ventajas: "The pilot kept us informed. The food was good. The Moon Cake provided to help us celebrate, even though we were traveling, was an added example of why Cathay Pacific is the standard that everyone else is trying to emulate in Tourist class. The L.A.-based cabin crew provided outstanding service throughout the flight. The in-flight service manager made me believe she cared about the quality of the service in the back, which was outstanding. It was as good as a full, 13-hour flight could be. Even the in-seat entertainment was outstanding and reliable."
Desventajas: "The boarding process in Hong Kong was terrible. It was absolute chaos. If it had not been for then complete turn around after we were on the plane, it would have been the beginning of the flight from hell."
Ventajas: "It got me home."
Desventajas: "The sound did not work for my video, the food was not good, the seat was uncomfortable, and my stewardess was rude."
Ventajas: "Seating in standard coach compared to premium economy on US airlines. The seats reclined back enough that I actually was able to sleep most if the 13-hour flight. Meals were very good for economy. Cabin crew super polite and patient, which I've come to notice as a standard on Cathay. As an example, I have a good intolerance to shrimp/prawn. My outbound flight LAX-HKG, the dinner salad included shrimp. I explained i could not eat the shrimp. The attendant was kind enough to swap it with a leftover vegetarian salad."
Desventajas: "Trying to setup special meals to avoid food allergies is non-existent. Cathay offers many special meals, excluding food allergies or low-carb. I attempted to call in to Cathay to explain I could not have shrimp/prawn. The rep either did not understand or could not help. I really wished Cathay offered a pre-arrival meal like the other airlines. LAX-HKG and HKG-LAX are 13+ hours. Cathay offers a departure meal and a mid-flight meal. But by arrival time, I was starting to get hungry again. Thank God, I had enough of a layover, even with CBP processing, to grab a quick bite before continuing an additional 6-hours to home with no time to eat."
Ventajas: "Overall, excellent service for its Marco Polo club member! I paid USD $100 to join the club. And it is much better than my experience with EVA (diamond member, 4 yrs) and United (gold member)."
Desventajas: "Just join its Marco Polo club and see for yourself."
Desventajas: "I didn't like the Hindu meal that was offered to me but other then that everything was next to perfect ."
Ventajas: "Its a long flight from Hong Kong to LAX. It appears that the crew is so organized that it does not appear to be as brutal as it is."
Desventajas: "Traveling to and from Jakarta on Cathay Pacific the most challenge i had was not being able to hear the movies. There was something wrong each time. The staff tried to repair it with no success. All and all that is a minor thing. Its also a small thing. I wish passengers wouldn't be such slobs. Even tho the crew comes by often and regularly, people leave a mess behind them. Kinda sad. Its as if some feel they are supposed to treat crew like servants. Your staff as always, don't complain just go about there responsibilities with a smile."
Desventajas: "my luggage didn't go with me"
Desventajas: "Pilots apparently forgot the seatbelt sign pretty much the entire flight. Flight attendants were trying to get people to stay seated until it became clear the light was never going off. Literally 1/2 the flight people were just wandering around and the attendants gave up. Seriously guys, on a 10+ hour flight, that's not cool."
Ventajas: "Friendly and hard working staff. Clean aircraft. Decent movie choices. Gluten free meal available, though I can't make a selection for GF Meal + Seafood (pescatarian). I get chicken or meat in GF, and I don't eat either."
Desventajas: "Boarding is not by row numbers -- this is chaotic with long snaking line. Aircraft Toilets get dirty quickly with urine on the commode and the floor. There needs to be a quick drying wet disinfection system. You must enable Gluten Free meals to come with 3 choices - Veg, Non Veg, Seafood only."
Desventajas: "We had to go through the security twice. One the bags we scanned and the other before getting into the airline. Was a waste of time."
Ventajas: "Nice flight attendants"
Desventajas: "Terrible customer service"
Ventajas: "Food was very good"
Desventajas: "We did on line check in 1 1/2 days before and couldn't get two seats together"
Desventajas: "More drink and food choices."
Ventajas: "Not like but was okay with the leg room, comfort and entertainment on board the aircraft."
Desventajas: "The water they were serving was not bottled and tasted like restroom water. However when I brushed my teeth in the restroom, it did not have that horrid smell and taste as the drinking water did. Two inflight staff was rude, Didn't get their names but both ladies blocked passengers way when they were trying to get back to their seats and rolled their eyes at a lot of passengers for various requests. Completely not professional!"