Encuentra vuelos baratos desde Nueva Zelanda a Estados Unidos

Desventajas: "We were not told that we had to buy meals and drinks ahead of time?! We had no food for an 8 hour flight and couldn't even buy a soft drink?! We were on an outdated plane leased plane from EVA Air and there were maybe 10 movies to choose from? Also, my reading light was broken. Not the level of care that I've come to know from Air NZ and really disappointed."

Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"

Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."

Ventajas: "Excelente todo!"

Desventajas: "We did not receive Food and entertainment because the website was not clear that you have to pay extra for these things"

Ventajas: "The plane was actually comfortable! The food was complimentary and very tasty. The entertainment was endless!"
Desventajas: "There were a lot of empty seats...it would be nice that 4 people weren't put together all at once, but this was fixed once we took off."

Ventajas: "there were extra blankets."
Desventajas: "Cold air blasting for 8 hours."

Ventajas: "There was a blanket, pillow, and headphones on my seat when I arrived."
Desventajas: "We were not able to select our seats and didn’t realize we had received the seat and bag fare. We only received a cup of water and were seated in the next to last row, often overlooked and not acknowledged."

Ventajas: "Ninguna"
Desventajas: "Lo perdí"

Ventajas: "The crew were outstanding as usual . This flight was amazing due to over the top excellence in service especially to me as an older passenger . Probably one of the best flights ever ."
Desventajas: "Leaving New Zealand again"

Ventajas: "Wasn't too cold. Entertainment was good, needed more newer show/ movie options,"
Desventajas: "The touch screen wasn't working and was very slow, seats weren't comfy, felt like we were all squished together."

Ventajas: "Crew"
Desventajas: "Unclear check in counter"

Ventajas: "Great food, wine, service Seats"
Desventajas: "no wifi"

Ventajas: "I had always had a pleasant time with this airline but this 2nd longer flight wasn't it's best! I still have good opinions about this airline and plan on using it in the future."
Desventajas: "My neighbor in a 4 seat section kept elbowing me. Seats seemed to be too close to each other and for people who aren't average weight it is hard for them to stay within their given space. Eating meals was difficult because some people use their elbows all over the place."

Ventajas: "Everything"
Desventajas: "Someone sitting in my seat already!"

Desventajas: "Not much"

Ventajas: "Great airline. Like all of them these days more room would be nice as would better vegetarian options. Friendly staff, they seem to care about the passenger rather than just being bossy about usually silly rules."

Ventajas: "We upgraded to premium economy, and Tony was very attentive and took great care of us!"

Desventajas: "Got delayed in Queenstown and left the next day, First to Wellington, Auckland, Los Angeles and finally OKC"

Ventajas: "The skycouch!!The"
Desventajas: "The entertainment selection was boring."

Ventajas: "Crew are good, TV shows are included"
Desventajas: "Charging for movies seems a bit too low cost!"

Desventajas: "Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in."

Ventajas: "Everything"
Desventajas: "Nothing"

Ventajas: "Good lleg room in the aircraft. Friendly service."

Ventajas: "Very friendly crew, clean and comfortable."

Ventajas: "Everything. Loads of leg room."
Desventajas: "Nothing"

Ventajas: "Everything"
Desventajas: "Nothing"

Ventajas: "Fun and plentiful entertainment. Great comfort."

Ventajas: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."

Desventajas: "Staff was not friendly or attentive."

Ventajas: "Very nice experience --- probably my best experience in economy."
Desventajas: "Boarding started a little later than scheduled."

Ventajas: "No complaints at all"

Ventajas: "I liked the entertainment selection. There were plenty of movies to choose from--and I do mean a massive selection. Also, the food was better than I usually expect from airplane food. The crew was very friendly."
Desventajas: "I guess this goes for all economy class seats, but there's no room to move. I was lucky to have an empty middle seat (which merits the "good" rating over the "okay"), but even with that, maneuvering was difficult (trying to get stuff from the carry on stored beneath the seat, etc.). Things got worse when the person in front of me decided to put his chair back all the way into my face."

Ventajas: "I enjoyed the entertainment and two of the fight attendants were nice."
Desventajas: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."

Ventajas: "Plenty of movies. Tight legroom and harder to get into seats with pillows, headsets and blankets on seats and the plastic bags make them slip everywhere.. Maybe pass them out after everyone had boarded."
Desventajas: "See above. Plus it was a rough turbulent flight."

Ventajas: "Personal seat entertainment system, good choice movies& tv . My seat was comfy for coach, free wine was nice."

Desventajas: "I booked this in October and chose 2 seats with one being an aisle seat. I was moved with my wife to the two middle seats in a row of four, like a second class citizen. There was no meatless options for food. Cabin temperature varied wildly requiring several clothing changes in a cramped seat I didn't select."

Ventajas: "Good Service"
Desventajas: "I payed $50.00 USD on a seat so I would have a bigger seat. However, when I got into the plane, the lady that was going to be seating next to me asked me if I could change my seat with her husband; which was a regular seat. In order to avoid an awkward 12 hour flight, I agreed to change my bigger seat for a smaller seat. I felt disappointment that Air New Zealand separates parties and leaves room for uncomfortable situations. I really did not know what to do in this scenario, I paid for that seat but was in a way forced to give it a away without any refund in order to avoid 12 hours seating with some stranger's wife."

Ventajas: "It was what I expected"
Desventajas: "Too cramped"

Ventajas: ".."
Desventajas: "."

Ventajas: "I was on flight nz10 from Auckland to hawaii 3/28th. Loved the crew, they got us on board quickly and we would have taken off on time but had to wait for 2 people showing up late. Anyway, it was a redeye so people slept for most of it and I watched movies and drank wine. The airplane was clean and bathroom were as well. It was a full flight so a little cramped."

Ventajas: "Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!"
Desventajas: "Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke."

Desventajas: "Lack of leg room"

Ventajas: "Air New Zealand staff are very friendly and helpful."
Desventajas: "The seats are the most uncomfortable and tight I have ever experienced on an international flight, and we were in exit row seats. For a 15 hour flight, it was miserable."

Ventajas: "Air New Zealand provided the best service Iʻve had in a while!"

Ventajas: "I have not flown international in a long time. It was confortable and entertainment was great. The only thing I did not like is that with New Zealand air one can only check in 1 bag for free. We stayed in NZ for 18 days. The other airlines let you check in 2 bags. For an international flight 2 bags is only fair. Thanks."

Ventajas: "Comfortable seats and good service"

Ventajas: "Premium Economy is worth it on long flights, especially if they're overnight flights!"

Ventajas: "I liked having the pilot tell us about the mountains as we passed over them."

Ventajas: "The crew was very attentive to our needs. There were great in-flight entertainment options. The beverage options were great!"
Desventajas: "Aisles were really narrow so often times, you may be bumped by the beverage cart or other passengers."

Ventajas: "Boarding was on time."

Ventajas: "Free food!!"

Ventajas: "Good entertainment systems. Easy flying from Maui to Auckland."
Desventajas: "OMG the food. Were they serious? The Breakfast was the worst food Ive had on my 37 years on Planet Earth."

Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"

Ventajas: "Food was not great but it is always nice to have a hot meal provided on the flight and I also appreciated the Maui Brewing beer they offer during beverage service."
Desventajas: "I was seated in the back row and found it difficult to rest/relax on this overnight flight from Auckland to Honolulu because the flight crew was in the back socializing very loudly to the point where it was unprofessional. I could tell that I was no the only guest annoyed by the noise.It was very inconsiderate and unprofessional to behave this way while on the job especially during the announcements that I couldn ot understand because of the talking behind me. I fly Hawaiian Airlines often and have never had this type of issue. I was surprised that none of the other crew members said anything to the noisy group of hosts/hostesses."

Ventajas: "Boarding was unorganized and slow. Flight took off in time but arrived a half hour late. Food was horrid, even by airplane standards."

Ventajas: "Our flight attendant, Ruth, was fantastic. Very personable and attentive."
Desventajas: "We had splurged on Business Class as it was our 25th wedding anniversary. Food options were not great. I follow a plant-based diet. Hawaiian Airlines do not offer any meals for plant-based (aka vegan) diets. They have vegetarian, but that is not acceptable for vegans. I spent 8 years living abroad. Many foreign carriers allow you to go online and manage your meals prior to your flight; vegan, kosher, low salt, Hindu, gluten free, etc. Business Class experience was much less than other airlines we've flown. Airbus aircraft are always seem on the "cheap" side to me."

Ventajas: "The service of the flight."
Desventajas: "Hawaiian air didn't provide much food"

Ventajas: "Got in. On time"
Desventajas: "Wait for baggage"

Ventajas: "Wonderful flight crew and attendants. Everyone was so pleasant. No stress! And we got a complementary alcoholic rum punch"

Desventajas: "Pilot said it would be 15-20 minutes, it was over 2 hours. I paid for a movie on my flight From HNL to San Francisco but the entertainment system didn't work after I slid my card."

Ventajas: "Very accommodating to meet the needs of my parents who are elderly"
Desventajas: "Wish flight also available out of Liberty-Newark airport which is closer to home"

Ventajas: "Really can't beat Hawaiian for crew friendliness and on-time service."
Desventajas: "Really must provide an extra leg room section on a 6hour flight!!"

Ventajas: "Friendly helpful staff; smooth flight, served a meal!!! Great movie selections"
Desventajas: "Tight seats."

Ventajas: "The crew was very nice and they did provide one complimentary meal."
Desventajas: "There wasn't really much space and the flight provided no entertainment. I had to pay 8$ for a entertainment package, I also had to pay to check a bag and was not informed of this until I got to the airport. Overall the price does not match the quality you are getting."

Ventajas: "That they served breakfast."
Desventajas: "No free movie."

Desventajas: "Poor entertainment options. Customer service was poor as well."

Ventajas: "Consistently on time service and friendly flight crew. Baggage was ready for pickup by the time we cleared immigration."

Ventajas: "Crew were relatively nice until there were mass delays deboarding and they refused to keep us informed as to what was happening. Also, delays at the start (with no AC, so it was very hot in cabin)."
Desventajas: "I could not eat the food as there were eggs in pretty much all of it (I have an allergy), and I was given no other options, which is unacceptable, especially given that this was a long international flight. Wine was terribly sweet. Touch screen basically inoperative (very tiresome)."

Ventajas: "Flight attendants were pleasant. Other than that the plane was packed and the bathrooms got dirty very quickly. Food was terrible! When I booked the flight, tried to find special diet options but were not available. Flight attendant told another passenger that they don't offer special meals."

Ventajas: "Good movie selections"
Desventajas: "Hard time getting comfortable to sleep"

Ventajas: "Crew mostly left me alone to sleep. Boarding was smooth."
Desventajas: "Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently."

Ventajas: "Got me where I needed to go"
Desventajas: "The layovers were terrible. Had a 12 hr layover in aukland. Won't use your site again. DISAPPOINTED"

Ventajas: "The atmosphere friendly staff!"

Ventajas: "Leaving Hawaii? Never fun. The airline did their best to extend the experience."
Desventajas: "Finding the Gate at Honolulu was very very painful. Direction signs randomly sent you in all directions."

Desventajas: "I had to wait 3 hours for my interisland flight. That wasn't cool. But otherwise it was great"

Ventajas: "TSA is rediculous and affects how people interact with your customer servce. Your customer service in Honolulu needs a lot of work. Pointing people to a single counter person to obtain a seat on a plane after the person has already been on a 9 hour Hawaiian flight is beyond disrespectful. It is cruel. It was close to a couple of months that I had purchased the ticket and I get on the Plane in Auckland only to find I would need to process through TSA yet another time in order to get to the counter and obtain my seat. 3 hours in a TSA line allowed 20 minutes to get to that counter. I also needed to find a private space to give myself my insulin. I do not do that in public bathrooms or even my own bathroom..... but it never happened because I stood in Customs line and then Imigration line and yet again the third TSA line. I think TSA held up over 200 of us because they went to lunch. He were stopped still with absolutely no progress for over an hour."
Desventajas: "You and all the other airlines need to work together and improve TSA. The counter person at Hawaiian in Honolulu was unprofessional and capricious. She preferred to service a huge dog rather than myself, even though it was my turn . She also answered a male who cut in line rather than the person next in line. She did not know what was available and did not show any compassion for international travelers. We were treated as cattle."

Ventajas: "Lived the staff on the plane"
Desventajas: "Did not like that with threw flighis home they would Not check our bags through"

Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"

Ventajas: "First class seating"
Desventajas: "How short the flight was. Wish I had more time to enjoy first class"

Ventajas: "Everything l just Love it .takin off and landing was Absolutely Flawless congratulations TO The Pilot."
Desventajas: "Absolutely,Nothing At all"

Desventajas: "Seats were hard"

Desventajas: "The legroom was too tight, and l am only 5'6"."

Ventajas: "Best seats in the business, as seats go these days. Comfortable recline in coach without ruining the experience of the person behind you. Great attendants. Lovely Hawaiian vibe all the way through. A little island drinkie before landing. Lovely all around as flying goes these days. As far as the food, it wasn't great, but hey, who else gives you a little something to eat in the air these days!!!"

Desventajas: "The other passengers"

Ventajas: "Easy. Clean plane and nice people"
Desventajas: "Bag fee for checked bag 25$. I paid the same 25$ to fly from Florida to Hawaii."

Ventajas: "The free breakfast was very unexpected, and appreciated."
Desventajas: "We were under the impression the champagne was included. We wouldn't have gotten it had we known. Also, the menu for food/drink, as well as the survey weren't working. It would've also been nice if there were at least a couple complimentary movies to choose from, but we came prepared, so no big deal."

Desventajas: "Baggage claim was a looooong way away from where our arrival gate was."

Ventajas: "The gate attendants in Portland were very helpful and friendly, and the air crew were very accommodating on the flight"
Desventajas: "I was expecting something a little more traditional Hawaiian for my meal, or at least an option for something more traditional. For the entertainment, it would be nice to have a chess or card game free of charge. Seriously, does EVERYTHING have to be "pay to play"?"

Ventajas: "Very nice and professional staff."
Desventajas: "Movies/Television programs somewhat pricey. Legroom a little tight, but I am 6'2" tall!"

Ventajas: "The crew was good and attentive"
Desventajas: "No movie......for a flight that long and no wi-fi........that would have been a plus"

Ventajas: "The staff was great, flight was comfortable, cabin was a nice temperature."

Ventajas: "Hawaiian airlines is the best. I use delta often and they are good but hawaiian us superior. They should make their code share partners step up their game."

Ventajas: "Very friendly, relaxing, as comfortable as a 6 hour coach flight can be. Boarded on time and efficiently. Landed early. Love the free meal. Flight attendants were extremely pleasant ad attentive."
Desventajas: "Only thing I didn't love was that all in flight entertainment has a cost, I wish they had some options that were free."

Ventajas: "That I got to my destination"
Desventajas: "Worst customer service"

Ventajas: "Too short of flights for food, but I love POG juice. Fast and easy boarding and flight."
Desventajas: "As always, my long legs could use some more room"

Ventajas: "Friendly, welcoming crew."
Desventajas: "Not a thing."

Ventajas: "It was easy helpful and a delight . All of you are great and had a good time I'll do it again."
Desventajas: "Little probably legroom, I didn't know how to work the monitor that's my bad. Little more assistance than that be great Terriers thank you for a good time. :-)"

Ventajas: "Everything"

Ventajas: "Puntualidad"

Ventajas: "Puntualidad"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."

Desventajas: "Suggest online check-in providing change seat options"

Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"

Ventajas: "Todo"
Desventajas: "Distancia de asientos"

Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"

Ventajas: "Crew was very nice and did what they could."
Desventajas: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."

Ventajas: "No llego mi maleta a Vancouver"

Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"

Desventajas: "No hay películas en español"

Ventajas: "CX882, seat 44k would not recline. Made my journey a bit uncomfortable."

Desventajas: "Our flight from HK to LAX we were told that the pilot refused to wait for us even if we arrived in HK from cebu at 11:35 of July 29 and our flight to lax was at 12:05 .Cathay couldn’t do anything about it. We were billeted in a hotel far from the airport with free breakfast but no lunch was provided and the earliest flight they could give us was scheduled at 16:35 of Juy 30. Upon returning to the airport I asked a cathay staff regarding provisions for lunch but I was told there’s none.Overall our trip both to and from LAX were very uncomfortable and inconvenient. I hope Cathay will do something better in situations like we encountered. As of this writing I and my husband are still at HK airport waiting for our flight to LAX."

Desventajas: "It was a long delay, about an hour. The airline kept silence until too late. They gave us a blanket, some refreshments and where to have breakfast. Those who made a fuss were taken to hotel. Many others stayed at the airport and had a terrible night."

Ventajas: "Flight and service were excellent on all accounts including food."
Desventajas: "Boarding was not organized in Hong Kong. Passengers were not called in groups, and therefore, an unorganized line formed between seats. Staff did not clearly tell passengers when boarding was taking place, and where to form lines. I was very surprised."

Ventajas: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Desventajas: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."

Ventajas: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Desventajas: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."

Ventajas: "Great food (probably the best I’ve had on a flight) and a fairly good in flight entertainment."
Desventajas: "The crew was good , but I observed that one aisle got a follow up of drinks more than my aisle. It made me wish that I was sitting in that aisle."

Ventajas: "Food was great. Crew nice"
Desventajas: "All good"

Ventajas: "Good crew"
Desventajas: "Why do people fly with infants?"

Ventajas: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
Desventajas: "Again, airport crew leaves a lot to be desired."

Ventajas: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Desventajas: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."

Ventajas: "Nothing"
Desventajas: "Everything"

Ventajas: "Entertainment"
Desventajas: "Food options"

Ventajas: "The crew is bilingual and they work and move fast"
Desventajas: "Flight CX882 Seat 59K the food tray does not stay up, food keeps sliding to the right. Both departing and returning flights ran out of free gifts as stated for the purchase of Laneige skin care products. Food selection is less desirable compared to other Asian airlines. Inside the crew food storage/service area looks old and dirty. I can see the area from my seat."

Desventajas: "Flight arrived in LA 30 minutes late. Then had to wait another 30 minutes for a gate to open. All in all, the flight arrived 1 hr late which is very inconvenient and annoying. And the crew isn't has friendly. The boarding time in Hong Kong took a very long time"

Ventajas: "Services"
Desventajas: "Limited help in assisting passengers who missed the connection"

Ventajas: "Overall is good."

Desventajas: "Very delayed"

Desventajas: "It's not pleasant traveling in economy which is true for all airlines now a days."

Desventajas: "Food was good but could be better. Healthier, purer"

Ventajas: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"

Ventajas: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"

Ventajas: "American pilots"
Desventajas: "Food"

Ventajas: "I expected Cathay to be great since it was ranked as the #4 best airlines in the world."
Desventajas: "However, I didn't find anything better than mediocre airlines. The attendant was kinda cold, service was rough, and toilets get dirty quickly."

Ventajas: "The chair size. The movie"
Desventajas: "Stewardess in my isle was not friendly. Don't have enough supply of bottle water. HK airport won't allow drink to be brought on the plane even though it was bought at the airport. Hard cushion on chair."

Ventajas: "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."

Ventajas: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Desventajas: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."

Ventajas: "The pilot kept us informed. The food was good. The Moon Cake provided to help us celebrate, even though we were traveling, was an added example of why Cathay Pacific is the standard that everyone else is trying to emulate in Tourist class. The L.A.-based cabin crew provided outstanding service throughout the flight. The in-flight service manager made me believe she cared about the quality of the service in the back, which was outstanding. It was as good as a full, 13-hour flight could be. Even the in-seat entertainment was outstanding and reliable."
Desventajas: "The boarding process in Hong Kong was terrible. It was absolute chaos. If it had not been for then complete turn around after we were on the plane, it would have been the beginning of the flight from hell."

Ventajas: "It got me home."
Desventajas: "The sound did not work for my video, the food was not good, the seat was uncomfortable, and my stewardess was rude."

Ventajas: "Seating in standard coach compared to premium economy on US airlines. The seats reclined back enough that I actually was able to sleep most if the 13-hour flight. Meals were very good for economy. Cabin crew super polite and patient, which I've come to notice as a standard on Cathay. As an example, I have a good intolerance to shrimp/prawn. My outbound flight LAX-HKG, the dinner salad included shrimp. I explained i could not eat the shrimp. The attendant was kind enough to swap it with a leftover vegetarian salad."
Desventajas: "Trying to setup special meals to avoid food allergies is non-existent. Cathay offers many special meals, excluding food allergies or low-carb. I attempted to call in to Cathay to explain I could not have shrimp/prawn. The rep either did not understand or could not help. I really wished Cathay offered a pre-arrival meal like the other airlines. LAX-HKG and HKG-LAX are 13+ hours. Cathay offers a departure meal and a mid-flight meal. But by arrival time, I was starting to get hungry again. Thank God, I had enough of a layover, even with CBP processing, to grab a quick bite before continuing an additional 6-hours to home with no time to eat."

Ventajas: "Overall, excellent service for its Marco Polo club member! I paid USD $100 to join the club. And it is much better than my experience with EVA (diamond member, 4 yrs) and United (gold member)."
Desventajas: "Just join its Marco Polo club and see for yourself."

Desventajas: "I didn't like the Hindu meal that was offered to me but other then that everything was next to perfect ."

Ventajas: "Its a long flight from Hong Kong to LAX. It appears that the crew is so organized that it does not appear to be as brutal as it is."
Desventajas: "Traveling to and from Jakarta on Cathay Pacific the most challenge i had was not being able to hear the movies. There was something wrong each time. The staff tried to repair it with no success. All and all that is a minor thing. Its also a small thing. I wish passengers wouldn't be such slobs. Even tho the crew comes by often and regularly, people leave a mess behind them. Kinda sad. Its as if some feel they are supposed to treat crew like servants. Your staff as always, don't complain just go about there responsibilities with a smile."

Desventajas: "my luggage didn't go with me"

Desventajas: "Pilots apparently forgot the seatbelt sign pretty much the entire flight. Flight attendants were trying to get people to stay seated until it became clear the light was never going off. Literally 1/2 the flight people were just wandering around and the attendants gave up. Seriously guys, on a 10+ hour flight, that's not cool."

Ventajas: "Friendly and hard working staff. Clean aircraft. Decent movie choices. Gluten free meal available, though I can't make a selection for GF Meal + Seafood (pescatarian). I get chicken or meat in GF, and I don't eat either."
Desventajas: "Boarding is not by row numbers -- this is chaotic with long snaking line. Aircraft Toilets get dirty quickly with urine on the commode and the floor. There needs to be a quick drying wet disinfection system. You must enable Gluten Free meals to come with 3 choices - Veg, Non Veg, Seafood only."

Desventajas: "We had to go through the security twice. One the bags we scanned and the other before getting into the airline. Was a waste of time."

Ventajas: "Nice flight attendants"
Desventajas: "Terrible customer service"

Ventajas: "Food was very good"
Desventajas: "We did on line check in 1 1/2 days before and couldn't get two seats together"

Desventajas: "More drink and food choices."

Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"

Ventajas: "Everything was great"
Desventajas: "Slightly more legroom"

Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."

Desventajas: "Flight delayed by 2 hours so I missed my connecting flight home. Had to wait at LA airport for 8 hours to catch another flight. Flight to sydney on August 26th was also 2 hours late leaving LA. My experience is not good."

Ventajas: "Staff was nice."
Desventajas: "I fly many airlines. I had never flow Qantas before. I was expecting it to be amazing and it was not. The seats are very uncomfortable and not roomy compared to other airlines. Food was terrible."

Ventajas: "Staff were friendly."
Desventajas: "The plan was older and the seats were uncomfortable and cramped compared to other long haul flights I've been on. I paid extra to fly with Qantas because it's usually a better experience but this was poor compared to past flights. My tray table was broken and kept falling down. My boyfriend had a lot of technical issues with his TV. Boarding was done poorly as it was a bit of a free for all. And the food was very bad."

Ventajas: "The Qantas staff in both LAX and MEL were polite, helpful, and professional. No problems checking in, online or at the airport. Flights were punctual and aside from major delays, went as planned. The kindness and responsiveness of the crew made the flight more bearable. What can I say? Everything went very smoothly. To me, a sign of competent management and good work ethic among Qantas employees. Very impressed. Good job Aussies!"

Ventajas: "I don't injure about anyone else but when I fly such long distances you get anxious over being cared for. Stewards were great, food was great and plenty of it. Anything you needed just let them online and they will accommodate"
Desventajas: "We were delayed due to wheel problems which ultimately affected my connecting flight. Missed the flight"

Desventajas: "Terrible procedures in Sidney and Los-Angeles with uncertainty, broken schedule , chaos and wasting passengers' time."

Ventajas: "El personal"
Desventajas: "La comidad y la comida"

Ventajas: "Comodidad y buen trato"

Ventajas: "The flight attendants we're really fun and the food is great!"
Desventajas: "Boarding was delayed and there wasn't a lot of communication about it."

Desventajas: "Bathrooms were disgusting, plane was dirty"

Ventajas: "Crew were wonderful 5 stars."
Desventajas: "Food soggy. Legroom is my biggest bug bear. Really appalling."

Ventajas: "Service and food was pretty good."
Desventajas: "Didn't care for the movie selection. Not much of a variety."

Ventajas: "Was able to quickly check in and get through security. The front counter staff were friendly and efficient. Minimal waiting to board."
Desventajas: "The plane was filthy. My seat was sticky and covered in what appeared to be food of some sort. Flight attendant wiped it off, but it wasn't clean by any means. The seat belts were twisted and had food and crud stuck to them. When I changed my clothes the next day, there was food and stains on my black pants from where I sat on the dirty seats."

Ventajas: "Smooth flight"
Desventajas: "Hostess did not allow 2 ounce drink every other time traveled by qantas 10 times in last 5 yrs had no issue This time qantas made us take our baggage to terminal 2 west jet check in counter which head office should know is a far distance should have arranged to do so like other times in the past"

Ventajas: "Boarding was easy. Crew is great and helpful!"
Desventajas: "Delay was long. Instructions on re-booking was dodgy. Luggage took for ever to come up and it caused alot of anxiety for many people. Some customers got "Express Passes" due to tight connections and some didn't. General confusion among Quantas' ground staff."

Ventajas: "Complimentary meals/snacks, socks, toothbrushes, eye masks, blankets and pillows"
Desventajas: "The wing in the Brisbane terminal had no charging stations and only two toilet stalls in the women's bathroom."

Desventajas: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"

Ventajas: "The new clear aircraft"
Desventajas: "The fruit was not ripe and not edible."

Desventajas: "2 hours late leaving"

Ventajas: "Loved the leg room, kind attendants, great meals."
Desventajas: "The technology malfunctioned the entire flight. It was less than ideal."

Ventajas: "Absolutely wonderful flying experience!!"
Desventajas: "A little more leg room would have been nice."

Ventajas: "I loved the food and snacks and the endless selection of movies and music"
Desventajas: "Leg space could be a bit better. When people put there seat back the back of their head was right in my face and so I had to recline mine back Hahaha"

Ventajas: "I like the services"

Ventajas: "Excellent service!!! The flight attendants were amazing! Everyone seemed happy and was very pleasant. Would definitely fly with Quantas again. Thank you for making my trip more enjoyable."

Ventajas: "everything"
Desventajas: "nothing"

Ventajas: "Our boarding & flight crew were excellent. They went above & beyond to help us through the delay that ocutred due to engine cover repairs."
Desventajas: "I was told LAX would have corrected flight/boarding info upon arrival. They did not. They made us wait & go through 2 lines that made us miss any connection home. The rep was inexperienced & slow. I had to spend the night in LA & had to pay someone $500 to work at my store in my stead. Ended up negative experience. ."

Desventajas: "Bags won't arrive for another 24 hours; which means we now have no clothes. Grrr."

Ventajas: "Great service. Perfect flight"
Desventajas: "Entertainment system was not working at my seat"

Ventajas: "Premium Economy was a good upgrade for me, it really helped on my way to my destination so I could sleep on the flight and then start my day when we landed. The Movie & Menu selection was enjoyable. This was a good flight with an attentive and courteous crew!"
Desventajas: "Overall, the cabin could use some updates. Seats feel's very 1980's. The older LCD screens generate a lot of heat and wash out the picture a bit, there are better LED/OLED options for airlines on the market."

Ventajas: "Food"
Desventajas: "Cramped in economy, little space. So few staff members for economy. Had business on way over and obviously had so much attention"

Desventajas: "I was right by the toilets"

Ventajas: "Servicio, comida, comodidad, aviones nuevos"

Ventajas: "lovely stewards and stewardesses, most needed warm soft blankets"
Desventajas: "vegan food was awful and poor nutrition, cold, huge plane with light panels so high up in the ceiling that when and if you turned them on to read, it was bothersome and intrusive to others, poor choices of movies, few currents ones, seats, though leather, had been used too many times before me and were not comfortable, had to put my seat up so person behind me could eat aisles so small I could not walk and stretch if carts would being used, aisle handles don't raise so when my companions had to go to the bathroom, I had to ask the person in front of me to raise their seat!!?? Insufficient leg room better trip on my return mostly because of the plane, it was smaller and better seats..it was a 380"

Ventajas: "Quantas is great, great food, staff, seats were pretty roomy. Entertainment options were very good."
Desventajas: "American Airlines. Tiny seats, bad customer services, no entertainment on board, so loud you can't even sleep."

Ventajas: "Great choice of films...Large screen in an economy seat!"
Desventajas: "The food...but I never like airline food."

Ventajas: "What did I like - getting off the plane."
Desventajas: "After booking via QANTAS the seats allocated were the last seats on the plane and did not recline. One of the TV monitors did not work and the checking in at the airport was third world."

Ventajas: "Quite transpatent on the issue before taking off, was appreciated :)"
Desventajas: "Some engine issue before take off ..."

Ventajas: "The staff & getting my questions answered. Also, food! Thanks to Qantas!"

Ventajas: "The food was very nice. Even though there was no choices given, I really enjoyed what was offered."
Desventajas: "There wasn't too much I didn't like. Staff could have been a bit more friendly perhaps, but overall a very enjoyable flight."

Ventajas: "The on time schedule."
Desventajas: "Never enough room on the plane. No leg room"

Ventajas: "Entertainment fine"
Desventajas: "Seats crowded Got sick after one of the meals"

Ventajas: "Excellent food for an airline. Plane clean and amenities were nice."
Desventajas: "Seats are small and anyone overweight is a nuisance. Make them purchase a larger seat of two seats. If your height isn't in proportion to your weight - buy a bigger seat in first class."

Ventajas: "Plane was fairly new so all electronics worked."
Desventajas: "Vegetarian meals were poorly conceived and kid friendly. Staff were surly and unfriendly... It should also be noted this was an American Airlines flight. Qantas now sub contracting I guess."

Ventajas: "Quantas was great"
Desventajas: "Bravo fly scammed me - booked & charged 3 tickets for one passenger!"

Ventajas: "The flight was about 12.5 hrs from Sydney to Los Angeles. It was economy and they provided dinner and breakfast and snacks in between. There was not a lot of leg room but more than most airlines provide in economy. They provided movies and like entertainment including the headsets at no charge. Meals and entertainment at no charge is a plus for them when most airlines are charging for everything but the air you breathe during the flight."

Ventajas: "Qantas entertainment system was excellent, very up to date. broad selection of movies and TV shows, good selection of music as well. The AA flight on a 737-800 was unexpectedly excellent, the seats are very comfortable, spacious, and the entertainment system superb."
Desventajas: "for the Qantas flight, seats were abysmal for a 15hr flight. These are similar to the intolerable seats and spacing for domestic (US) flights on legacy carriers (although, American is now radically changing seat dimensions and comfort on the 737-800). For a 6hr flight, it is not tolerable. For a 15hr non-stop flight, it is punishing. The Qantas A380-200 is no longer a new plane. The seat hardware is tired, lumpy, stiff, back-breaking. This could be improved by more space per seat, but it is not. I am 6'3" (189cm) and not at all fat (75kg), but the amount of seating space was tight. Again, this is an inconvenience for a short flight, and absolutely punishing on a long, 15hr, flight. It was not a cheap flight, and surely some updated seats can be put in, with fewer rows. By contrast, I flew back to US on Air New Zealand, and was entirely comfortable on a 12hr leg on very modern and spacious seats in the lowest economy class seat, on a 777 plane for a much cheaper fare."

Ventajas: "The flight was on time and very comfortable with tons of food and snacks and great entertainment options."

Ventajas: "Los asientos no son cómodos"

Ventajas: "Llegó a la hora estimada"

Desventajas: "Me dejan sin palabras es una mala malicima experiencia con esta aerolínea quise cancelar mi vuelo y nadie se hizo responsable ni no tienen ningún numero de teléfono donde comunicarce el cliente que pena"

Ventajas: "Excelente trato, la mejor línea aérea"
Desventajas: "Excelente"

Desventajas: "Dar almohadas"

Ventajas: "The crew went the extra mile to accomodate my bag due to not having a seat in front of me to stow it. Also, Delta Comfort was exceptional!"

Ventajas: "Nada."
Desventajas: "Puntualidad y responsabilidad"

Desventajas: "We weren't alerted there was a chance of delays. Over two hours late."

Ventajas: "No food, late by hour"

Ventajas: "Very smooth flight and friendly crew"
Desventajas: "Chairs really uncomfortable"

Ventajas: "Excellent crew and clean aircraft"

Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"

Desventajas: "Sat on tarmac for 20 mins because we were early..."

Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."

Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"

Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."

Ventajas: "The crew was communicative and courteous."
Desventajas: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."

Ventajas: "The crew WAS amazing!"
Desventajas: "Not a thing! It was perfect"

Ventajas: "La atención del personal"
Desventajas: "Todo wstuv6muy b Todos los servicios fueron excelente,"

Ventajas: "Muy puntual"
Desventajas: "En tierra en NY, muevan más autobuses."

Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"

Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."

Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"

Ventajas: "Las películas"
Desventajas: "Los snack"

Desventajas: "Todo perfecto"

Ventajas: "El sistema de entretenimiento, las almohadas y cobija"
Desventajas: "La comida"

Desventajas: "Material para entretenimiento"

Ventajas: "The guy announcing the boarding was a hoot! Great sense of humor."

Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"

Ventajas: "El vuelo fue de delta pero estaba operado por Aeroméxico. El personal de ambas líneas muy grosero. En especial una señorita de Aeroméxico llamada Yadira Díaz que tenía un distintivo de entrevistador literalmente me dijo que le hiciera como quisiera que ella no me iba a atender."
Desventajas: "Ambas aerolíneas (Delta y Aeroméxico) tienen que capacitar a su personal"

Ventajas: "Crew was friendly, capt. had smooth take off and landing."
Desventajas: "Late gate change threw me for a loop. Had dinner with some friends in terminal before they caught a different flight. Walked to my gate only to find flight had changed to a different terminal and gate. Ended up fine because there was a delay with the lane switch, but made me a little anxious."

Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"

Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."

Ventajas: "La tripulación"
Desventajas: "Control de maletas de cabina"

Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"

Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."

Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."

Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"

Ventajas: "La puntualidad excelente"
Desventajas: "Me rompieron el equipaje de correa"

Ventajas: "La comida a bordo es de lo mejor y su asiento de cama plana es ideal para descansar durante el vuelo. Pude ver una muy buena película mientras cenaba."
Desventajas: "Nada"

Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."

Ventajas: "Rapidez del viaje y profesionalidad de los pilotos"
Desventajas: "Las opciones de comida"

Desventajas: "Kayak a howed my gate as something that didn’t exist at the terminal. I went to a kayak help desk to have a ticket printed that showed my TSA precheck because it wasn’t showing on my mobile ticket, and no one was there to help. I waisted for 10 mins. It then took me nearly 2 hours to get through security. I asked if I could get through quicker and was told I could not, despite it being passed my boarding time. I then ran to my gate where I waited for another 10 mins (no one was there, again) and then an employee came out and said they couldn’t let anyone board once the door was shut. He then directed me to the delta help desk (there was at least 20 people behind me who missed their flight). I then had to pay an additional $75 to get a later flight. The whole experience was awful and I’m disappointed with Kayak and the gate confusion, but mostly Delta and the lack of customer service."

Ventajas: "That it got me home"

Ventajas: "Todo"

Ventajas: "Han mejorado mucho la calidad del servicio especialmente respecto a la comida y el entretenimiento a bordo. Estéticamente se ha renovado suficiente. El.avion bastante nuevo."
Desventajas: "La comodidad de Economy es escasa. Es difícil descansar un vuelo nocturno en esos asientos."

Ventajas: "Snacks that include a dairy free option like the kind granola bar"
Desventajas: "We were delayed like crazy."

Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."

Ventajas: "Didnt expect dinner but was served"
Desventajas: "Delayed flight, offset entertainment, touch screen un responsive"

Ventajas: "Everything went smoothly - very happy"