Ventajas: "Everything was marvelous. The staff, food, and entertainment were excellent just like on our flight with Qantas from Vancouver to Sydney."
Ventajas: "Food and movies"
Desventajas: "Boarding time"
Desventajas: "Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight."
Ventajas: "Fantastic crew members who were very helpful with our infant."
Ventajas: "Had 3 seats to myself as plane wasn’t full."
Desventajas: "Long walk from connecting flights at LAX and incorrect gate number on schedule, necessitating even more walking. Exhausting before even getting on plane."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Lovely staff"
Desventajas: "Having back up/extra meals for people with dietary requirements as they may not have been able to request them."
Desventajas: "We boarded very late, and had no place to wait at the gate (it was locked off) and got no explanation. My headrest broke off midflight. There were no good vegetarian options on the flight, and the entertainment system was very old and hard to see."
Ventajas: "Very smooth, on time boarding. Food quality"
Desventajas: "The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!"
Ventajas: "Professional service.."
Ventajas: "Friendly staff"
Desventajas: "One of the stewardesses perfume was quite overwhelming."
Ventajas: "A 1950 flight from PVG-SYD and Qantas did everything well to gear it toward a restful flight."
Desventajas: "Not exiting from the front door after the flight while sitting in Business was slightly unpleasant."
Desventajas: "The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight."
Ventajas: "Everything! As a first timer in Australia the flight experience was great."
Desventajas: "Long delay for the flight"
Ventajas: "Cabin crew were helpful and updated us on connections in Melbourne (although they wouldn't have needed to do this if the flight hadn't have left late)."
Desventajas: "Flight was late and this was significant as I had a tight connection in Melbourne. There did not seem to be a good reason it was late as the aircraft was already at Launceston. They just towed it to the gate late! No announcements were made as to the lateness of the flight until the departure time had actually passed."
Ventajas: "Entertainment Options"
Desventajas: "Confusion in boarding"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Desventajas: "Our bags were put on the wrong belt and we didn't receive them for over an hour."
Ventajas: "Once again the flight, plane, and staff were great."
Desventajas: "The 7 hour delay was unacceptable and we were not happy with the lack of customer service with Justlfy! I will never use them again to make any airline reservations."
Ventajas: "Vegetarian food was good!"
Desventajas: "The food you can tell is heavily processed"
Ventajas: "Very comfortable seats, good food, great entertainment- a slick operation was very slick. Not like the old days"
Ventajas: "More legroom, bathrooms appeared to get serviced so they were not a mess, plenty of food and drinks available throughout the flight. Being able to order the meal ahead was a wonderful way to guarantee your choice. Well done!"
Ventajas: "Very friendly and attentive crew. Varied entertainment options, including a selection of Australian films. Good food!"
Desventajas: "Cramped seats. There is no need for air travel to be so miserable in terms of legroom."
Desventajas: "The flight was cancelled due to technical difficulties. But the airline did not plan ahead and was understaffed to take care of the individuals on the airline to speed up the process of waiting in lines. They knew we were coming and still only had 2 individuals on staff to take care of hundreds of people so the lines were longer than needed to be. Poor planning and accommodating of individuals during this time has made me not want to fly with this airline again."
Ventajas: "Service always attentive and genuine"
Desventajas: "Food was not as good as previous Qantas flights. Probably because it was catering to American crowd."
Ventajas: "The crew were professional and looks the part, food was warm and tasty and they made regular checks to see if we needed water or food."
Desventajas: "Well there were 3 crying babies for a good portion of the flight which is no fault of the airline or parents it's just something that wasn't as desirable."
Ventajas: "Attentive staff with great food. Only issue is seats in economy are a bit cramped."
Desventajas: "Seats a bit cramped in economy."
Ventajas: "My luggage arrived quickly in Dallas"
Desventajas: "The food was the worst I’ve ever been served on a flight."
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "Crew was great"
Desventajas: "Food was terrible (gave it 1 star because it showed up) and boarding was chaotic"
Ventajas: "Good food on the plane; friendly staff."
Desventajas: "Horrible accomodations; I've never been in a flight this tight before. It was miserable the whole way. Even Southwest is roomier. I should have taken an American carrier. Space is the number one priority on a flight across the Pacific, and Qantas really doesn't understand that. I've taken Delta, American, and United across both ponds. Stick with them! After all, I can make my own food."
Ventajas: "Felt looks after by crew"
Ventajas: "Not much. The movie selection was ok"
Desventajas: "How can an airline be worse than United. Ask Qantas because they cracked the code."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Personnel were very pleasant and helpful. Service was great. Plane was clean and organized."
Desventajas: "Economy seating is cramped, but I was traveling with my adult son so all was good! Night flight was delayed by almost 2 hours, not fun when there's nothing to do and no place to eat/drink in the waiting area."
Desventajas: "I had pre-requested a seat and got moved when I arrived but I didn't notice so I couldn't ask to be reseated until I got on the plane and realized. I also found the crew to be blunt and not friendly."
Ventajas: "Crew were wonderful 5 stars."
Desventajas: "Food soggy. Legroom is my biggest bug bear. Really appalling."
Ventajas: "Service and food was pretty good."
Desventajas: "Didn't care for the movie selection. Not much of a variety."
Ventajas: "We had comfortable seats and a pleasant flight. Food was good for airline food. Plenty of water and fresh fruit available all through the flight"
Desventajas: "Wasn't able to complete on line check in."
Desventajas: "Bags won't arrive for another 24 hours; which means we now have no clothes. Grrr."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "The crew was very friendly and helpful and we were provided with breakfast even on this shorter flight."
Desventajas: "They didn't have as big of a selection of movies on their smaller plane."
Ventajas: "Staff were super accommodating and friendly. Best pillow I've had on a flight. Blankets were nice as well."
Desventajas: "Seats didn't accommodate my broad shoulders well. Seats seemed tighter than ones I've flow long distance on before ie. Iceland Air, New Zealand Air, and Emirates. Head phone jack is inside the seat arm rest which made it awkward when adjusting. No standard head phone jack but a converter is provided."
Desventajas: "The flight attendant was cranky and refused to give me another bottle of water although this was a 15 hr flight. She should really retire. The flight was delayed, which extended the whole trip by several hours. The food was mediocre at best."
Ventajas: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Desventajas: "Taste & selection for vegetarian meals were very poor"
Ventajas: "I had eight flights on this trip. The fact that everything was pretty much routine on this flight is a good thing."
Ventajas: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Desventajas: "Free wifi onboard!"
Ventajas: "Liked that I was heading to Fiji for some nice vacation"
Desventajas: "A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight."
Desventajas: "Worst service. Very bad boarding. Yucky food."
Ventajas: "Crew was amazing!"
Desventajas: "Checkin and gate crew were amazing! It was hard to hear the announcement on the intercom in Apia. Too sound was not clear and precise."
Ventajas: "Very friendly crew..."
Desventajas: "Seats uncomfortable....oh well!"
Desventajas: "Business class is Not a business class seat On the new 737."
Ventajas: "I liked the complimententary pillows and blankets."
Desventajas: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."
Desventajas: "Boarding a bit chaotic"
Desventajas: "Nice crew. Newer airplane"
Ventajas: "Pleasant, fast, and efficient process"
Desventajas: "Leg space cramped for my tall husband"
Ventajas: "Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!"
Desventajas: "Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight"
Ventajas: "crew very helpful"
Desventajas: "larger meal would be niice"
Ventajas: "Boarded on time. Good flight. The curry chicken was spicy, but good. Concerns on weight totals for luggage for checked (50 lbs) and carry-on bag (15 lbs). Never weighed either bag. Was prepared though just in case they did weigh, as we’d read about $150 overweight surcharge."
Ventajas: "The way we were boarded."
Desventajas: "Seating was uncomfortable and meals were tasteless"
Ventajas: "Flights were on time. Service was great. I cannot complain about any of my flights on this trip through Fiji Airlines."
Ventajas: "The cabin crew was very nice and liguids were given frequently."
Desventajas: "The seating needs more room for legs"
Ventajas: "By far the best flight attendents. Friendly, sincere and happy - the staff was outstanding."
Desventajas: "The only thing I didn’t like was the food. It badly needs a revamp."
Ventajas: "They did hand out thin blankets."
Desventajas: "The temperature in the airplane... Couldn't feel my body!"
Ventajas: "Nice food."
Desventajas: "Planes feel not well maintained, no electric outlets, not enough screens..."
Ventajas: "Service was excellent. Very friendly crew."
Ventajas: "Servicio para menores"
Ventajas: "Loved the soft good quality complintary blankets they had available for us on every seat as well as pillow. Really made it feel homey and comfortable. Probably the best airline meal I’ve had. It was like a creamy mushroom chicken with mashed potatoes, cheese wedge, crackers, etc."
Desventajas: "The luggage weight limitation on carry-on bags"
Ventajas: "movies and tv were cool"
Desventajas: "Fiji Gold is too sweet, Fiji bitters is much better"
Ventajas: "This flight was cancelled due to storms in the Pacific. Fiji Airways put passengers into a hotel and paid for meals."
Desventajas: "Fiji Airways had poor communication with us about our onward flights, causing us to wonder what was going on. In the end, we were scheduled through another airline 3 days after our flight was scheduled to leave."
Ventajas: "Aircraft was comfortable."
Desventajas: "The stranded in Apia."
Ventajas: "Nothing to like."
Desventajas: "Cancelled the flight going to Christmas Island and wouldn’t reschedule until the following week. Trip that was planned for almost 2 years never happened. At least they could have tried the following day but I guess it was a financial decision and not one made with customer service in mind. I would never fly on them except they’re the only game in town to reach Kiribati."
Desventajas: "The flight was cancelled which ruined the trip for myself and seven friends."
Ventajas: "On time. Good aircraft. Good landing"
Desventajas: "The food,rude staf ,small and uncomfortable seats,outdated entertainment system. A staff member had the nerve to tell me to let a first class customer go before me to the restroom (although I was in line to use my assigned restroom) because “he was first class and his assigned restroom was occupied.“"
Ventajas: "comfortable flight"
Desventajas: "asked for a blanket... girl never came back with one"
Desventajas: "The food was okay. For a long flight I was expecting more options."
Ventajas: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."
Ventajas: "Food was really good not many airline offer free meal"
Desventajas: "Forms and then again on computer"
Ventajas: "All good small"
Desventajas: "Small space"
Desventajas: "Narrow aisles"
Ventajas: "Except entertainment and comfort i did not like an thing else."
Desventajas: "Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag."
Ventajas: "Comfort of "quiet zone" seating which was an extra $149 per person."
Desventajas: "Check in clerk and Manager were not very helpful. Check in was a nightmare with no organization for preferred flyers. Boarding was also disorganized and chaotic."
Desventajas: "No free entertainment, no food, unfriendly staff"
Ventajas: "Who sells Business tickets to parents with 18 month old children? Paid extra to arrive in Fiji rested and relaxed. No surprises h thing. Kid screamed off and on the entire trip. Row right behind us. Flight crew was excellent."
Desventajas: "Food was mediocre. Seats are flat but not horizontal."
Desventajas: "Service was poor. When serving food the flight attendant didn't ask the passengers to move their seats up I had to ask them to tell them. Food wasn't good. Need to offer more water on flights"
Ventajas: "Flight attendants were terrific, nice to be able to drink and eat with no worries after a week in Christmas Island."
Desventajas: "I would Jhabvala liked to have a choice of seats in a plane that was not full. Some people had a whole row while others were full."
Ventajas: "The boarding and service by the staff was very good. We had a most comfortable flight to Sydney on FJ911 leaving very promptly. We were given a Sydney newspaper which I appreciated to catch up on news."
Desventajas: "We were very disappointed in the breakfast and ate little of it. The scrambled egg didn't taste convincing. There were stale potato wedges - luke warm, the sausage resembled devon . The yogurt, muffin and juice were OK. My 2 cups of tea were VERY GOOD. The flight was very COLD. After being in tropical Fiji particularly noticeable ."
Ventajas: "Pleasantly surprised plenty of legroom and the service was great. Good value and would definitely fly with them again"
Ventajas: "Covered by headline"
Ventajas: "Loved the friendly staff and the food was surprisingly tasty, although some meals were considerably nicer than others. There was plenty to do - great options of movies and shows - and the electronics worked perfectly."
Desventajas: "Wished WiFi was available and eye masks were offered."
Ventajas: "The people"
Desventajas: "The food"
Ventajas: "Great service, food and entertainment."
Desventajas: "Taxiing at arrival was delayed. Probably, SFO controllers' fault."