El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen."
Desventajas: "More movie choices. More substantial second meal."
Ventajas: "JAL operates with incredible efficiency."
Ventajas: "The crew and food both are amazing."
Desventajas: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Food was amazing and stewardess courtesy to passengers."
Ventajas: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ventajas: "Kind people, quality service. Very helpful. On time."
Desventajas: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Ventajas: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Ventajas: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Desventajas: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ventajas: "Comfortable big seats. Great service by crew members. Clean and like new cabin."
Desventajas: "More variety on audio entertainment may be added."
Ventajas: "Loved the food. Cabin attendants were very friendly, polite and helpful."
Ventajas: "Polite friendly and attentive Staff. From checking in to inflight."
Ventajas: "JAL is great!"
Desventajas: "Cold food"
Ventajas: "The flight crew were very attentive, polite, and full of genuine smiles."
Ventajas: "The staff were awesome. The facilities were good."
Ventajas: "Nice staff."
Desventajas: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Ventajas: "Service and staff was good"
Desventajas: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"
Desventajas: "more movie options!"
Ventajas: "The service was great. Food was delicious,"
Desventajas: "It was a bit too warm in the aircraft."
Ventajas: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Desventajas: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."
Ventajas: "Clean and nice staff"
Desventajas: "Seats separated from my friend for 14hrs."
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "As expected from JAL, the flight was amazing in every way. The food (the Japanese meal) was not typical airline food, it was actually very good. The courtesy packets had many useful items including eye refreshers, lip balm, and the bathrooms were kept very clean and stocked with both mouthwash and toothbrush/paste. All together as flawless and comfortable an experience as possible on a commercial carrier."
Desventajas: "There was nothing I didn't like, but if I could make a suggestion it would be to offer a larger selection of movies and shows on the long-haul flights. Also the cabin twmperature was a bit too warm but I understand that might vary from flight to flight."
Ventajas: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Desventajas: "Aisle seats not very private, remote control not intuitive to use"
Ventajas: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ventajas: "The food was excellent and the stewardesses were extremely attentive and helpful."
Ventajas: "service is great!"
Ventajas: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Desventajas: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Ventajas: "Food served was actually pretty good."
Desventajas: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Ventajas: "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."
Ventajas: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Ventajas: "If I needed anything, they were on top of it. The food was very good for airplane food."
Desventajas: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ventajas: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."
Desventajas: "My seat was not comfortable and it was uncomfortably warm."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Dreamliner 787! Great staff. Efficient. Good food."
Ventajas: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Desventajas: "2nd meal, some sort of a rice seafood mixture"
Desventajas: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Desventajas: "Late boarding"
Ventajas: "Good and polite crew"
Desventajas: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Ventajas: "Clean plane and comfortable seats."
Desventajas: "Complementary snack to go with free beverage."
Ventajas: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Desventajas: "More variety of options for the vegan meals..."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The crew was very good. The service was fine."
Desventajas: "The food could have been better."
Ventajas: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Desventajas: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."
Ventajas: "The cabin staff were extremely caring."
Desventajas: "A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Slept much of the time"
Desventajas: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Desventajas: "The lounge was somehow poor and noisy because of the airport constructions."
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Desventajas: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Ventajas: "Very polite staff"
Desventajas: "The curry made me sick and the movies were outdated."
Ventajas: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"
Ventajas: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Desventajas: "The entertainment choices for English speakers was a bit limited."
Ventajas: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Desventajas: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ventajas: "Sturdy seat cushion for long flight, good food selection, and plenty of current movies to keep one occupied for hours. Over 8 hours of lights out for sleeping."
Desventajas: "Everything perfect for me!"
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "Comfortable seats, very friendly staff."
Ventajas: "Solid service, high level of comfort and an overall rewarding experience. I am quite satisfied with Ana and am looking forward to flying with them again next year."
Ventajas: "The flight attendants were extremely attentive and courteous"
Desventajas: "The meals were awful"
Ventajas: "In-flight service, in-flight entertainment, environment temperature"
Ventajas: "The plane was very clean. Staff was very polite and helpful. Foodoffering was very good."
Desventajas: "No opción de español"
Ventajas: "They had good movies and music of my choice."
Desventajas: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Ventajas: "Most of all are good."
Desventajas: "My son was sleeping, so he couldn't have a breakfast. I think it not kind."
Ventajas: "Fantastic customer service, excellent food everything was best and clean."
Ventajas: "Sleeper seats, food and service"
Ventajas: "Best flight ever"
Ventajas: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Desventajas: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Ventajas: "Efficient, courteous crews,"
Desventajas: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Ventajas: "The food was really good, service was great, and nothing to complain about"
Desventajas: "I don't have any complaints"
Ventajas: "Crew and service awesome"
Desventajas: "Not enogh choices for entertainment"
Ventajas: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Ventajas: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
Ventajas: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Ventajas: "Enjoyed the flight very much!"
Desventajas: "Too much scrutiny for my request for a double vodka screwdriver"
Ventajas: "Very friendly crew both on the ground and in the air."
Desventajas: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
Ventajas: "I liked the crew both on the ground and in the plane. They were friendly, responsive, and skilled. I liked the seat which was comfortable. I liked the quilt and pillow for sleeping."
Desventajas: "There wasn't anything I can say I didn't like. The movie selection could have been better. The video or TV lacked high-end shows - HBO etc. The headphones could do a better job of blocking out background noise."
Ventajas: "Best flight I've ever had"
Desventajas: "I was not happy with the meal. The taste and appearance are not satisfactory"
Ventajas: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Desventajas: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Ventajas: "Crew friendly and courteous as always, plane had more legroom than most, entertainment tech was top-notch, and of course, EVA always has great food."
Ventajas: "Crew and efficiency of them"
Desventajas: "Their policy regarding check in luggages and carryon luggage wright limit policy"
Ventajas: "There was so much good food."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
Ventajas: "Great flight and loved the airport! Lounge serves a great meal as does the flight!"
Desventajas: "Shanghai immigration is slow."
Ventajas: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Desventajas: "Everything was great."
Ventajas: "I’m a frequent traveler and there is usually always a long wait when calling any airline customer service number. This is my first time flying EVA so I had several questions. I called 3 times in one week and was surprised that all my calls were answered within one minute. Well done!!!"
Desventajas: "I gave the representative my TSA pre approval information but found out later at the security check point they don’t participate in this program."
Ventajas: "very clean and tidy washroom. smiles on attendant's face."
Desventajas: "30 minutes delayed in boarding, 35 minutes late in arrival."
Desventajas: "Entertainment system not functional. Food was terrible."
Ventajas: "Food, service was great."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Food & entertainment"
Desventajas: "Some stewardess spoke English to fast & I don’t understand."
Desventajas: "Small seats no leg room. Asked 2 times for a drink and it never came two times"
Ventajas: "Their performance were great!"
Desventajas: "No bad experience encountered. Everything went smooth."
Ventajas: "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. They even had a vegetarian entree available for me!"
Ventajas: "Friendly flight attendants, efficient boarding, great selection of games and movies for IFE, good food. Totally satisfactory."
Desventajas: "I think they are unfortunately discontinuing the daytime departure JFK-TPE. Too bad as the combination of nonstop flight and evening arrival minimizes jet lag for me."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "The food was good, and the bathroom was stocked well."
Desventajas: "The crew were pretty rude."
Ventajas: "Service is excellent"
Ventajas: "Ok food. Snacks were good. Crew was kind and professional. I would fly EVA again"
Desventajas: "As with any flight there could be more leg room. I had a large man behind me and I felt bad putting my seat back because of his legs."
Ventajas: "They made sure the second flight didn’t leave without me."
Desventajas: "Connection was way too tight and the first flight was delayed."
Ventajas: "The service was implacable. Flight attendants are super polite, nice and helpful. The plane is large and comfortable, very clean and they offer essential oils and creams in the bathroom,makingbthe experince even better."
Desventajas: "As a vegan, I was very happy that they offer a vegan meal and were very nice about it. The food could've been a little better and at this day and age they should have some sort of protein in it, like tofu. Regarding entertainment, I felt that they could've have a bit more variety. Other than that everything was great"
Ventajas: "Complimentary upgrade based on being star Alliance gold. Thank you"
Ventajas: "flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had."
Ventajas: "Overall good"
Ventajas: "The seats,movies and food"
Ventajas: "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
Desventajas: "Entertainment choices were too few, and there were only a few newly released movies."
Ventajas: "New equipment and incredibly good crew. Seats were actually roomy and comfortable."
Ventajas: "The food, service,the smooth take off and landing, less announcements, seats are spacious enough"
Ventajas: "The staff are nice..."
Desventajas: "Pork was the only option in that flight."
Ventajas: "I am very pleased with EVA' service after all."
Desventajas: "All good!"
Ventajas: "helpful staff at check in in jfk airport. flights were not too crowded. only one stop to final destination."
Desventajas: "delay for more than one hour from jfk airport"
Desventajas: "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
Ventajas: "Flight arrived earlier!"
Ventajas: "The customer service the lrg room very spacious and tge cleanliness superb"
Desventajas: "30 up seats to tight for a heavy passenger"
Ventajas: "Excellent pilots! We met a very tough weather when we took off from Taipei 4/21/17 8pm. I thought it was the end of my life! Prayers, competent pilots, and dependable plane had saved us. To God be the glory!"
Desventajas: "I was requested to wait for a space for my carry on luggage which is fine. I waited for the FA to tell me where to put it and I placed it myself where she asked me to. Few minutes later, she asked me to move my luggage and to place it to another overhead cabin because she said It's "heavy." I followed the standard size and weight for carry on luggage. Another passenger helped me instead. No place to rest our feet."
Ventajas: "customer service was superb. very polite staff. amenities made one feel comfortable during the entire flight. food and entertainment was great."
Ventajas: "Wonderful staff, attentive crew, good overall experience"
Ventajas: "Taste is good"
Desventajas: "Not much choices, service is awful"
Ventajas: "The flight attendants were very nice."
Desventajas: "It's unpleasant to ride on a plane for 17 hours."
Ventajas: "The Vegan food was great on the first half of my trip. The stewardess took my information and promised to help me reserve a vegan meal for the second half of my trip. She did not deliver on her word. The crew on the second half of my trip explained to me that I had not requested a special meal when I'm fact, I did."
Desventajas: "The flight crew was aware of poor weather on the first leg of my trip. I boarded the flight and it was grounded, at the gate, for 4 hours before departing. THAT WAS HORRIBLE!!!!!"
Ventajas: "The price was less."
Desventajas: "Not very comfortable."
Ventajas: "That it was a short flight :). Older 747-400 plane, small individual tv screen. It was clean and comfortable."
Ventajas: "Everything, very cozy. Eva air is always worth the extra few dollars"
Desventajas: "Old plane - entertainment system did not have too many movies. Food was just okay"
Desventajas: "Food was not it should be for business class"
Ventajas: "The flight was on time, the crew was fine"
Desventajas: "The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement."
Desventajas: "The flight arrived late 1.30 hours, so I miss the domestic flight."
Ventajas: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Desventajas: "Entertainment programs was so poor .."
Desventajas: "personal mas amable"
Desventajas: "Organizar el abordaje. No hubo abordaje preferencial para familias con niños pequeños, o para personas con asistencia especial."
Ventajas: "Need to upgrade seat and movies"
Desventajas: "Meals and toiletries"
Desventajas: "El abordaje fue caótico: mala señalización para las filas y los pasajeros no entendían dónde debían hacer cola. Gracias por la cena: primera vez que me dan salmón en clase económica y estaba riquísimo."
Desventajas: "The boarding time was delayed. The boarding process could have be more streamlined."
Ventajas: "The flight was fine, overall okay. The food was good, especially dinner."
Desventajas: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."
Desventajas: "The seat reclined flat for comfort."
Desventajas: "better food"
Desventajas: "Bathrooms dirty"
Ventajas: "Servicio, comida, atención."
Desventajas: "No puedo criticar nada"
Ventajas: "Good on flight entertainment."
Desventajas: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
Desventajas: "Prices should be lowered and more direct flights from EWR airport."
Ventajas: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Desventajas: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"
Desventajas: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Desventajas: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
Ventajas: "Direct flight, no other flights can do that."
Desventajas: "Air condition in airplane and Cairo airport was no good"
Ventajas: "Crew was great, very polite and service oriented."
Desventajas: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Ventajas: "Good flight. Arrived on time and left relatively on time"
Desventajas: "Luggage took a long time to arrive in the terminal"
Desventajas: "El asiento no reclinaba bien y el apoya pie no funcionaba. No se mantenía y tuve que cerrarlo porque quedaba todo abajo. La tripulación muy mala atención, caras serias, nada de simpatía y poca atencion. Muy incómodo el asiento"
Ventajas: "The hotel and the food"
Ventajas: "Personnel was great. Delicious and frequent food and drinks."
Desventajas: "I asked for wheelchair service but I never received it."
Ventajas: "Almost perfect"
Desventajas: "They didn't give me a travel kit."
Desventajas: "Flight delayed for over two hours"
Ventajas: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Desventajas: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."
Ventajas: "Possibly the food and the flight is direct"
Desventajas: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"
Ventajas: "Every thing"
Desventajas: "Every thing"
Desventajas: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"
Ventajas: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Ventajas: "Lots of terberlance but good flight"
Desventajas: "The terberlance"
Desventajas: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."
Ventajas: "The crew was very good. Helpful and friendly."
Desventajas: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."
Ventajas: "The people, the food, the culture."
Ventajas: "Y más si viajas con niños."
Desventajas: "Comida muy buena"
Ventajas: "Vuelo y personal ok"
Desventajas: "Aviones antiguos. Ninusb ni pantalla individual. Salio con retraso y llego puntual"
Ventajas: "Vuelo salio puntual y llego antes de lo previsto"
Desventajas: "Avion antiguo, sin usb ni tv individuales. Espacio entre asientos escaso"
Ventajas: "Good services despite a long flight"
Ventajas: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Desventajas: "I don't really have any complaints! I would definitely use this airline again."
Desventajas: "Toilets was’t in service for flight from Warsaw to Lviv"
Desventajas: "The entertainment system didn’t work at all the whole long haul flight"
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "Service excellent"
Desventajas: "Late flight"
Ventajas: "Crew were Great."
Desventajas: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Ventajas: "Available seats"
Desventajas: "Didn’t like food and they didn’t give the ear set- glad I got my own"
Ventajas: "I love Dreamliner windows"
Desventajas: "Flight was delayed"
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Desventajas: "The boarding and flight were late"
Ventajas: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Ventajas: "Food was ok"
Desventajas: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Desventajas: "Ear bud connector was broken"
Desventajas: "Bad flight over all was delayed 3 times for no reason No one tells you anything"
Desventajas: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"
Ventajas: "Very professional crew ."
Desventajas: "Not applicable"
Desventajas: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Desventajas: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Ventajas: "Speed of fly"
Desventajas: "a hard seat"
Ventajas: "the flight attendants were very nice."
Desventajas: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."
Ventajas: "Flight on time, comfortable, accommodating service, good food."
Desventajas: "the crew wasn't so nice and helpful"
Ventajas: "The usual cramped travel but it was fine. Good movies"
Desventajas: "Somewhere Ipad disappeared from luggage we had checked."
Ventajas: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"
Ventajas: "Very narrow seats in Coach."
Desventajas: "Very uncomfortable."
Desventajas: "entertainment didnt work tray tables broken"
Desventajas: "old aircraft enterrainment system didnt work food tray broken in many seats"
Ventajas: "Crew was very nice"
Desventajas: "Seat was broken and flight was delayed 45 min"
Ventajas: "boarding hour late all other ok."
Desventajas: "everything ok"
Desventajas: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Ventajas: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Desventajas: "Weather related delay not airline dependent"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Desventajas: "Delayed by 2.5 hrs"
Desventajas: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."
Ventajas: "La comida y el servicio fueron buenos. Entre comidas había buenos snacks en la cola del avión. El sistema de entreteniendo cumple su función y tiene una buena selección de películas y actividades."
Desventajas: "No pudimos hacer el check in online para ese tramo del vuelo. En la página no especificaban el motivo por el cual no pudimos hacer el check in."
Ventajas: "El avión es rápido y el tiempo de vuelo es el que indican. Dan un snack durante el vuelo."
Desventajas: "El embarque se hace a través de la pista. Albert un avión de hélices el ruido es mayor que en los aviones de turbinas."
Ventajas: "Plane was 2 h deleyed but service and crew did exellent job."
Desventajas: "The cost to seat comfort was not in harmony."
Ventajas: "Excellent flight"
Ventajas: "Service, space, friendly, good company"
Desventajas: "The lia St of movies a bit small, menus could be better but they offe the essentail"
Desventajas: "Late as always, didnt get anything to drink from warsaw to rzeszow. Not happy at all"
Ventajas: "787 is a great plane."
Desventajas: "No headsets were provided to the passengers for listening to movies. (Had to use my own.) Terrible that they charge you for advance seat flight choice."
Ventajas: "The staff at Polish airline was great, very kind and helpfull!"
Ventajas: "Comfy seats, entertainment, 2 in flight meals and very attentive flight attendants. They also supply blankets, pillows and headsets. Very smooth flight from JFK into Warsaw."
Ventajas: "Direct from nyc to warsaw"
Desventajas: "Was unlucky and was seated in a row where TVs did not work. Staff just shrugged their shoulders..."