Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "The crew members were really nice and accommodating."
Desventajas: "Need more entertainment selections."
Ventajas: "The help desk employees who helped me rebook my flight."
Desventajas: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Desventajas: "The person next to me had a distinct body odor."
Ventajas: "Super friendly crew. Enough food and drink."
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Ventajas: "Food, Entertainment."
Desventajas: "Harder than usually landing"
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Desventajas: "Great Airline. Great staff and service. Good food and drink."
Ventajas: "Everything, perfect flight"
Ventajas: "The crew was amazing. The seat were uncomfortable"
Desventajas: "Food could have been better."
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Desventajas: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ventajas: "Boarding. Timely departure"
Desventajas: "Entertainment selection."
Ventajas: "Service was excellent, always with a smile."
Ventajas: "excellent - comfy plane, great service, excellent stuff."
Ventajas: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Desventajas: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "The trip was horrible we have to sit separately three places."
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I was inpressed"
Ventajas: "The flight attendants were amazing."
Ventajas: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Desventajas: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "There was nothing to complain about..a very friendly staff, departure on time !"
Desventajas: "No newspapers and magazines on board !"
Ventajas: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Service from Singapore airlines"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Comfort Great book the cook meal choices Restful Attentive service"
Desventajas: "What’s there not to like about SQ"
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Crew was great. Food not bad for airline food . It was clean."
Ventajas: "The service, seats, food, drinks and bed!"
Desventajas: "I reserved a window seat on this site but was given a middle row instead when I checked in."
Ventajas: "they even addressed me by name"
Ventajas: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Desventajas: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Singapore air has amongst the best service out of all airlines."
Ventajas: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Desventajas: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ventajas: "Everything was amazing. Best flight I've ever been on!"
Desventajas: "Worst airline"
Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Ventajas: "Cheap and fast"
Desventajas: "Crews are not as friendly as they should."
Desventajas: "The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us"
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel."
Desventajas: "it could be better if my connecting flight waited for me"
Desventajas: "The food was uninspiring, to say the least."
Ventajas: "My screen on the first leg didn’t work too well. It would turn on and off on its own, but since it was an overnight flight and I was tired, I slept most of the way so didn’t complain. Just had to dim the screen for the times it would turn on automatically while I was trying to sleep. 2nd leg had"
Desventajas: "I understand it is a Chinese airline, but I wish there was more English spoken, or the flight attendants not assume everyone who is Asian understands Chinese, especially since the flights are international."
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Desventajas: "Customer service"
Desventajas: "Entertainment could be better. Food is ok, not great. Crew is very nice but limited English."
Ventajas: "The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep."
Desventajas: "I don’t have anything bad to say. The service was really good."
Desventajas: "Pesima comida"
Ventajas: "The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route."
Desventajas: "Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing."
Ventajas: "Price and crew were great"
Desventajas: "Boarding process, choice of movies, leg room"
Ventajas: "Business class with flat beds and the forward compartment was very comfortable and cosy"
Desventajas: "Food Service Limited entertainment"
Ventajas: "Seats little hard. Back and butt hurting all the way there. Crew kept pumpin into me while I was sleeping. Food ok, not amazing. Long wait to get on the plane. Overall good."
Desventajas: "Hard seats. Long wait to board. Food can be better."
Ventajas: "good boarding good crew good seat in business class left on time and arrived on time"
Desventajas: "food was mediocre"
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "Comfy seat and caring flight crew."
Desventajas: "They served dinner at 2 am just after takeoff and breakfast 11 hours later."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "Great price. More or less on time. Reasonably comfortable. Good entertainment. No real problems."
Desventajas: "Mediocre food. Inscrutable website."
Desventajas: "flight from NYC was delayed for 11 hours. then we were in line for more than 4 hours in Shanghai."
Desventajas: "We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel."
Desventajas: "Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again ."
Ventajas: "very comfortable seat in business class excellent food friendly and competent flight crew"
Desventajas: "plane did not pull up to the terminal. We had to go down the stairs and get on a bus. wifi was difficult to use and slow."
Ventajas: "Comfort it is ok."
Desventajas: "Nothing to comment."
Desventajas: "Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners"
Ventajas: "flat beds, extensive menu and great service"
Ventajas: "For the price, I would say it was a very solid flight. Other options cost twice as much and I'm certain they weren't twice as good. Food could have been a little better, but again at the price, there is nothing to complain about. Buy a salad or a snack for the flight with all the money you are saving. The entertain was good but not as extensive as some of my other recent trans-pacific flights."
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Ventajas: "Nothing. Absolutely nothing."
Desventajas: "The ground support personnel were surely, obnoxious, and clearly untrained in their own policies. There was massive confusion in JFK for the 1st leg of my trip (NYC - Mandalay) regarding the availability of my visa on arrival. China Eastern argued that it was not available, and nearly did not let me board my flight. They were completely wrong, and made my life miserable in the process. Because of this, China Eastern refused to check my luggage through to my final destination (though this has been done many times before), and THEN informed me in Kunming that I needed to pay AGAIN for my extra piece of baggage, though they had already charged me for it in New York. Do yourself a favor and never do business with these creeps - there are too many other available options for air travel."
Desventajas: "Flight was late by 2 hrs so I mussed my connection"
Desventajas: "It was just delayed without any announcement."
Desventajas: "China Eastern airline is the least friendly and irresponsible airline that I have ever used. The crews completely screwed me up on the sequential travel itineraries until the last minute."
Ventajas: "Nice crew,courteous service"
Desventajas: "Food could take improvement"
Ventajas: "excellent biz class seats great aircraft good flight"
Desventajas: "unprofessional service courteous flight attendants but in general service was poor un organized and inconsistent...china eastern needs better in flight service training compared to other airlines"
Ventajas: "The leg room in economy seating is good."
Desventajas: "Poor customer interaction while boarding. Delay wasn't explained and members of the airline were condescending and dismissive. Very poor attitudes towards customers."
Ventajas: "nice crew goodteam"
Desventajas: "ticket cost"
Desventajas: "retrasos injustificados en transito, pese a tener tiempo no me dejaron pasar"