Desventajas: "I was not happy with the meal. The taste and appearance are not satisfactory"
Ventajas: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Desventajas: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Ventajas: "Crew friendly and courteous as always, plane had more legroom than most, entertainment tech was top-notch, and of course, EVA always has great food."
Ventajas: "Crew and efficiency of them"
Desventajas: "Their policy regarding check in luggages and carryon luggage wright limit policy"
Ventajas: "There was so much good food."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Their service exceeds every other airline I have been on. Amazing flight attendants with quality food and comfortable seats."
Desventajas: "A little pricier than other airlines but definitely better!"
Ventajas: "Premium Economy was worth the $$. Especially when the 1st leg of the flight was 15+ hours. My wife was able to sleep 7+ hours. Comfortable and spacious chairs, with good recline."
Ventajas: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Desventajas: "Everything was great."
Ventajas: "I’m a frequent traveler and there is usually always a long wait when calling any airline customer service number. This is my first time flying EVA so I had several questions. I called 3 times in one week and was surprised that all my calls were answered within one minute. Well done!!!"
Desventajas: "I gave the representative my TSA pre approval information but found out later at the security check point they don’t participate in this program."
Ventajas: "very clean and tidy washroom. smiles on attendant's face."
Desventajas: "30 minutes delayed in boarding, 35 minutes late in arrival."
Desventajas: "Entertainment system not functional. Food was terrible."
Ventajas: "Food, service was great."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Food & entertainment"
Desventajas: "Some stewardess spoke English to fast & I don’t understand."
Desventajas: "Small seats no leg room. Asked 2 times for a drink and it never came two times"
Ventajas: "Their performance were great!"
Desventajas: "No bad experience encountered. Everything went smooth."
Ventajas: "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. They even had a vegetarian entree available for me!"
Ventajas: "Friendly flight attendants, efficient boarding, great selection of games and movies for IFE, good food. Totally satisfactory."
Desventajas: "I think they are unfortunately discontinuing the daytime departure JFK-TPE. Too bad as the combination of nonstop flight and evening arrival minimizes jet lag for me."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "The food was good, and the bathroom was stocked well."
Desventajas: "The crew were pretty rude."
Ventajas: "Service is excellent"
Ventajas: "Ok food. Snacks were good. Crew was kind and professional. I would fly EVA again"
Desventajas: "As with any flight there could be more leg room. I had a large man behind me and I felt bad putting my seat back because of his legs."
Ventajas: "They made sure the second flight didn’t leave without me."
Desventajas: "Connection was way too tight and the first flight was delayed."
Ventajas: "The service was implacable. Flight attendants are super polite, nice and helpful. The plane is large and comfortable, very clean and they offer essential oils and creams in the bathroom,makingbthe experince even better."
Desventajas: "As a vegan, I was very happy that they offer a vegan meal and were very nice about it. The food could've been a little better and at this day and age they should have some sort of protein in it, like tofu. Regarding entertainment, I felt that they could've have a bit more variety. Other than that everything was great"
Ventajas: "flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had."
Ventajas: "Overall good"
Ventajas: "The seats,movies and food"
Ventajas: "They were very efficient and did their job well. Entertainment systems worked well, were easy to use and the controls didn't impede use of armrests. I didn't measure the recline but it seemed a little more than typical. The food was very good."
Desventajas: "Entertainment choices were too few, and there were only a few newly released movies."
Ventajas: "New equipment and incredibly good crew. Seats were actually roomy and comfortable."
Ventajas: "The food, service,the smooth take off and landing, less announcements, seats are spacious enough"
Ventajas: "I am very pleased with EVA' service after all."
Desventajas: "All good!"
Ventajas: "helpful staff at check in in jfk airport. flights were not too crowded. only one stop to final destination."
Desventajas: "delay for more than one hour from jfk airport"
Desventajas: "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
Ventajas: "Flight arrived earlier!"
Ventajas: "The customer service the lrg room very spacious and tge cleanliness superb"
Desventajas: "30 up seats to tight for a heavy passenger"
Ventajas: "Excellent pilots! We met a very tough weather when we took off from Taipei 4/21/17 8pm. I thought it was the end of my life! Prayers, competent pilots, and dependable plane had saved us. To God be the glory!"
Desventajas: "I was requested to wait for a space for my carry on luggage which is fine. I waited for the FA to tell me where to put it and I placed it myself where she asked me to. Few minutes later, she asked me to move my luggage and to place it to another overhead cabin because she said It's "heavy." I followed the standard size and weight for carry on luggage. Another passenger helped me instead. No place to rest our feet."
Ventajas: "customer service was superb. very polite staff. amenities made one feel comfortable during the entire flight. food and entertainment was great."
Ventajas: "Wonderful staff, attentive crew, good overall experience"
Ventajas: "Taste is good"
Desventajas: "Not much choices, service is awful"
Ventajas: "Everything was great except that the cabin temperature was too cold. But not a major problem. This was my first EVA flight, and I thought it was great."
Ventajas: "The flight attendants were very nice."
Desventajas: "It's unpleasant to ride on a plane for 17 hours."
Ventajas: "The Vegan food was great on the first half of my trip. The stewardess took my information and promised to help me reserve a vegan meal for the second half of my trip. She did not deliver on her word. The crew on the second half of my trip explained to me that I had not requested a special meal when I'm fact, I did."
Desventajas: "The flight crew was aware of poor weather on the first leg of my trip. I boarded the flight and it was grounded, at the gate, for 4 hours before departing. THAT WAS HORRIBLE!!!!!"
Ventajas: "The price was less."
Desventajas: "Not very comfortable."
Ventajas: "Everything, very cozy. Eva air is always worth the extra few dollars"
Desventajas: "No pude viajar, falta de información"
Desventajas: "Staff tried to accommodate my vegetarian requirements but with limited success."
Ventajas: "We may not take Thai airways after our horrible experience with rude crews."
Desventajas: "Very rude flight attendants .."
Ventajas: "Airplane and staff"
Desventajas: "No headphones at board"
Ventajas: "Crew was great"
Desventajas: "Had to wait for wine with The food..."
Ventajas: "Very nice crew."
Desventajas: "Sodas or water would have been nice."
Ventajas: "Very happy travelling with this airline"
Ventajas: "Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote"
Desventajas: "Boarding was chaotic, the gate agent did not call to board by group number"
Desventajas: "No WIFI in First class."
Desventajas: "Delayed, lack of information, uncomfortable seats"
Desventajas: "Food on the plane"
Ventajas: "Easy to book flights and to customize"
Desventajas: "I could not arrive because of flooding. I have no way of changing the ticket and wound up having to buy another ticket . I will never use Mamondo again if you can. Not re imburse me . They is no customer service as far as I can tell The problem was Momondo not Thai Airlines. I reached them . You did not provide a confirmation number among other things"
Ventajas: "Snack was great"
Desventajas: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"
Ventajas: "Thank you to a lady crew who acceded to our request for change of seats"
Ventajas: "Comfortable seats, good entertainment options"
Ventajas: "The seats were super comfortable and they had lots of new movies and tv shows for entertainment. Free alcoholic bevies too!"
Desventajas: "No veggie food on board :("
Desventajas: "Krabi airport is terrible. Cramped waiting area. Boarding gates too narrow for capacity. Aircon not coping. Worst flight information I have ever encountered."
Desventajas: "The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok."
Desventajas: "Thai food instead of Nepalese Curry. Thai food is the best."
Ventajas: "Crew were all very amazing and the seat are great"
Desventajas: "This is my first time to travel thru Thai airways and it was a very nice experience."
Desventajas: "Excellent service and perfect time."
Ventajas: "Short flight but full service with flat bed business class, was not expecting that!"
Ventajas: "Everything was excellent."
Desventajas: "No problems!!!"
Ventajas: "Servicio a bordo"
Desventajas: "Food is great!"
Ventajas: "Good service and kind staff."
Desventajas: "The entertainment system wasn't working and the crew didn't reboot it until half way through the flight. Any amount of movement from the seat in front of me (either from a slight adjustment from the person sitting in front of me to turbulence) and the tv would go black for a few seconds. It would also change to a red hue from time to time."
Ventajas: "Whole experience was excellent"
Ventajas: "Check in staff were very nice"
Ventajas: "nice crew"
Desventajas: "very old style business class seats"
Desventajas: "Food option was limited. I had to choose either chicken or pork. I think along with meat, a veg option might be better."
Ventajas: "Friendly staff and airport folk! Smooth and easy all around!"
Ventajas: "Crew was very service oriented!"
Desventajas: "The legroom was horrible."
Ventajas: "All of the above mentioned service."
Desventajas: "All of the above mentioned service."
Desventajas: "Backpacks do not fit under the seat infront of you."
Desventajas: "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."
Ventajas: "Mobility service help. Ground staff service with a smile"
Ventajas: "The experience starts in the Brisbane lounge. Thai Airways has the use of the Air New Zealand loung and it has to rate as one of the best. Modern, Open feeling well lot by natural light, comfortable chairs and so many electrical and USB outlets. The food is magnificent. The 787 to BKK has flat beds so it's very easy to get some sleep. Staff were attentive"
Desventajas: "The food was a little lacking in quality my beef tasted decidedly off! My stomach reacted accordingly 5 hours later."
Ventajas: "Organized polite people"
Ventajas: "Food and drink on board in business class."
Ventajas: "comfortable seats and good leg room"
Desventajas: "running out of food selection. Only lamb and fish available. Tried lamb but awful taste, so nothing eaten."
Desventajas: "The music they play for the last hour of the flight is loud and extremely annoying."
Ventajas: "Each seat has phone charger!!!"
Ventajas: "Long flight and sitting vs comfort is always an issue. Put some gel in those seats"
Ventajas: "All in this airplane, company and staff was great. 10pts flight."
Desventajas: "First time traveling via Philippines airlines, was hoping for a good direct flight, was just very disappointed. Not much variety in food, no really onboard vegetarian or seafood options. Comfort wise economy seat are bit tighter compared to other international airlines. Crew was very helpful, did their best to accommodate to what they had to work with, their crew truly saves their short-givings."
Desventajas: "Many changes and mistakes"
Ventajas: "having the access to a direct flight to the Philippines."
Desventajas: "enforcing rules and regulations too passengers. as a person of purchasing additional leg room, this should be enforced to pay for additional leg room vs just giving that additional space for free. This is the second time I experienced and this has not changed since last year."
Ventajas: "Crew was nice. Flight was timely."
Desventajas: "Food was bland and small. No TVs in seats only on phones. Little leg room. Customer service in Manila was horrible. They told us to transfer to a different location for lounge access then we were denied after we paid for it. They didn’t do anything to correct the mistake. Very unfortunate despite speaking to many managers."
Ventajas: "The flights were fine. Airplanes clean. Food and service good"
Desventajas: "Manila airport is chaos. Transferring planes on international flights is horrible. 2 additional security checks and disorganized chaos"
Desventajas: "Hoping to have a flight on time and not delayed."
Desventajas: "4 hours late departure from jfk."
Ventajas: "Entertainment options were excellent. Lots of choice. Staff were friendly."
Desventajas: "Flight attendants need to come around more often to offer water or other beverages because dehydration is such an issue on a 16+ hour flight. In addition, we boarded on time at 1:00 for a 1:45am flight but did not leave the gate until 4:00am. This jeopardized my connection in Manila."
Ventajas: "crew was great/ airline was clean"
Desventajas: "the flight from manila to jfk. the security check was 3x. i justthought it was crazy"
Ventajas: "Crew was friendly."
Desventajas: "Boarding could have been more efficient."
Ventajas: "The food was good"
Desventajas: "It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated."
Ventajas: "The crew was really good and professional."
Desventajas: "Pls add quantity to the food. There was not enough meat to the amount of rice or pasta served. I got hungry between meals. Water was also not offered often enough between meals."
Ventajas: "Great seats (Premium Economy) and very friendly crew."
Desventajas: "A descent selection of movies, both old and new. But towards the end, I they kept stopping and I had to restart (from where I left off) a few times."
Ventajas: "great flight great service"
Desventajas: "Food was alright but could have been better."
Ventajas: "Crew was very nice"
Desventajas: "Waited an hour and a half waiting for the plane to go to the gate"
Desventajas: "Slow checking and too much time to wait"
Ventajas: "Aside from the scare of not making my flight because it was overbooked. I think the boarding process could have been a little more efficient. The staff are amazing as always which is why PAL is my preferred airline when traveling to and within Philippines."
Desventajas: "Since I have pretty broad shoulders, it’s difficult to sleep in the isles. Not to mention the multiple babies crying. Outside of that, everything was wonderful."
Desventajas: "Missed the connection and had to pay to rebook"
Desventajas: "Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant."
Ventajas: "The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space."
Desventajas: "The food was ok but could do better."
Ventajas: "Great service and so much leg room"
Ventajas: "Crew service was satisfactory it"
Desventajas: "It’s been three days and they haven’t located my 1 of my 4 luggage’s . Nobody deserves this kind of treatment."
Desventajas: "The people at the boarding counter weren’t helpful and not willing to help with my questions."
Desventajas: "Delay boarding at jfk"
Ventajas: "food when it finally arrived"
Desventajas: "waiting in plane 4 hours with no updates on status"
Ventajas: "Everything was excellent. Extremely good service compared to North American carriers. Only thing that went wrong was we left early and landed an hour early and our gate wasn't ready yet :)"
Desventajas: "Nearly threee hour tarmac delay. Every time I fly with them there is a horrible delay."
Ventajas: "organized departure / arrival aircraft cleanliness pleasant staff great food & entertainment / free alcohol great leg room"
Desventajas: "El vuelo estuvo demorado x más de una hora!"
Ventajas: "They have the friendliest flight crew I've ever seen."
Desventajas: "There was too much leg room. I'm not used to that."
Ventajas: "crew is very caring and attentive, food was delicious,"
Desventajas: "the business class seats should be upgraded into more comfortable flat beds, biz class bathrooms too cramped!"
Ventajas: "What? Free check-in for one bag? Free full meal?? Thank you!!!"
Ventajas: "Although the flight was delayed the boarding process was very smooth. Flight attendants were very friendly and efficient."
Desventajas: "Long check in lines even though we checked in online. Flight delay."
Ventajas: "Wheelchair assistance was very good"
Desventajas: "Entertainment equipment on board is outdated"
Ventajas: "The crew was really nice."
Desventajas: "It's a 6.5 hour international flight so I was expecting a meal to be served, not those underwelming snack box/wrap options to be available for purchase. Also, no blanquet and pillow."
Desventajas: "Was a good experience"
Desventajas: "Both flights, first from Guam and then to Bangkok were MISERABLY HOT. I thought the first flight was a fluke but after the second flight, I knew it's just your airplanes. Terrible. Won't book again."
Ventajas: "Nice and kind crew"
Desventajas: "small seats okay food on mobile WiFi entertainment"
Desventajas: "It was the shortest flight time I've ever had from cebu going back to LA"
Desventajas: "delayed, unsatisfying service"
Ventajas: "Food, gift pack, in-flight wi-fi based entertainment."
Desventajas: "Seating a little bit cramped in coach."
Ventajas: "Good flight with excellent Serb=vice form the crew"
Desventajas: "Inflight entertainment US for one whole sections of the aircraft. The aircraft looked tired the table fittingwas broken ,"
Desventajas: "Flight was delayed by a really long time. They should have sent people to hotels or cancelled flight. Delay too long (especially for elderly and children)"
Ventajas: "friendly staff"
Desventajas: "flight delayed without a heads up. no entertainment on the flight."
Ventajas: "Vegetarian meal - way better than delta"
Desventajas: "Boeing flight was changed to Airbus without notification"
Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Desventajas: "The food was really bad, with no good choices. And the staff were not friendly - most didn't speak English, but that wasn't a big deal for us"
Ventajas: "Puntualidad, Comida. Todo bien"
Desventajas: "La opción de películas me pareció mala"
Ventajas: "La comida rica, el vuelo puntual. Todo perfecto"
Desventajas: "Las películas poco internacionales"
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel."
Desventajas: "it could be better if my connecting flight waited for me"
Desventajas: "The food was uninspiring, to say the least."
Ventajas: "My screen on the first leg didn’t work too well. It would turn on and off on its own, but since it was an overnight flight and I was tired, I slept most of the way so didn’t complain. Just had to dim the screen for the times it would turn on automatically while I was trying to sleep. 2nd leg had"
Desventajas: "I understand it is a Chinese airline, but I wish there was more English spoken, or the flight attendants not assume everyone who is Asian understands Chinese, especially since the flights are international."
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Ventajas: "The combination of service, quality of the flight and the outstanding price were really a hit."
Desventajas: "All in all, we were very happy."
Desventajas: "Customer service"
Ventajas: "crews were amazing"
Ventajas: "The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep."
Desventajas: "I don’t have anything bad to say. The service was really good."
Desventajas: "Pesima comida"
Ventajas: "Boarding at JFK was excellent. The flight was as comfortable as it could possibly be. The flight attendants were also very good. No delays and on time arrival."
Desventajas: "I have no complaints about this leg. It was a very good flight."
Ventajas: "The dinner and lunch service was weird as missing components of the both services came when we were finished eating .. Breakfast was much better"
Desventajas: "I’m a short person and can usually tolerate smaller spaces but the space this time is way too small. Overhead bins were full very quickly."
Ventajas: "Service..on time .."
Ventajas: "Price and crew were great"
Desventajas: "Boarding process, choice of movies, leg room"
Desventajas: "The seats are very small and the food was horrible. The flight attendants were rude, they actually rolled their eyes on you when you asked for water"
Ventajas: "Not sure"
Desventajas: "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "Comfy seat and caring flight crew."
Desventajas: "They served dinner at 2 am just after takeoff and breakfast 11 hours later."
Ventajas: "a little tricky to do, but you can reserve seats before your flight with the ticket number given to you beginning with “781” on china eastern’s website."
Desventajas: "in flight food mediocre. boarding process in JFK is a big cluster. can be difficult to find space for luggage in overhead compartment if you arrive late."
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "Great price. More or less on time. Reasonably comfortable. Good entertainment. No real problems."
Desventajas: "Mediocre food. Inscrutable website."
Desventajas: "flight from NYC was delayed for 11 hours. then we were in line for more than 4 hours in Shanghai."
Desventajas: "We spent 2 hours at the check in because China eastern changed our connecting time and we were going to miss our flight. The food was terrible, they lost my husbands luggage. We are on our honeymoon and he has no clothes. And they put us up in a very dirty hotel."
Desventajas: "12 hours late and lost my bag!!"
Ventajas: "Price was great - the aircraft was new"
Desventajas: "food was so so - no choice was given on the first meal - snack was a sandwich but the bread was very very dry - crew was very stingy in giving out drinks - half a glass for soda - found the crew not very friendly"
Ventajas: "Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb."
Desventajas: "No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile."
Ventajas: "flat beds, extensive menu and great service"
Desventajas: "Need better communication and welcoming."
Ventajas: "The food was good, the attendants were friendly and there was a lot of free movies for my 17 hour flight. I would definitely recommend this airline to friends and family."
Desventajas: "I didn't like how uncomfortable the seats were and the little bit of space we were given. However, I still really enjoyed flying with this airline and would recommend it."
Ventajas: "For the price, I would say it was a very solid flight. Other options cost twice as much and I'm certain they weren't twice as good. Food could have been a little better, but again at the price, there is nothing to complain about. Buy a salad or a snack for the flight with all the money you are saving. The entertain was good but not as extensive as some of my other recent trans-pacific flights."
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Ventajas: "Service on their 777 JFK-PVG is great. CE has an outstanding crew. I just don't understand why other carriers charge 20-70% more for the same business class."
Desventajas: "Some flights out of PVG require you to board the plane from the tarmac using stairs. Uncomfortable during in climate weather. OK a bit picky."
Desventajas: "It was just delayed without any announcement."
Desventajas: "China Eastern airline is the least friendly and irresponsible airline that I have ever used. The crews completely screwed me up on the sequential travel itineraries until the last minute."
Ventajas: "Nice crew,courteous service"
Desventajas: "Food could take improvement"
Ventajas: "excellent biz class seats great aircraft good flight"
Desventajas: "unprofessional service courteous flight attendants but in general service was poor un organized and inconsistent...china eastern needs better in flight service training compared to other airlines"