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Ventajas: I did not receive credit from Spirit Airlines for the reason of Covid-19

Ventajas: Nothing

Desventajas: Being able to sit in my seat that I paid extra for

Desventajas: $400 for a 2 hour flight, and they still charge for carry on! AND takeoff was delayed. Does Spirit have a discount deal with FLL?

Ventajas: El viaje fue rápido me gustaría que los asientos fuesen más confortable

Desventajas: Los asientos

Ventajas: Got from a to b

Desventajas: Staff was not friendly. No greetings very abrupt

Ventajas: Genial

Desventajas: Muy caro la maleta

Ventajas: Nitrogen/oxygen is free to breathe.

Desventajas: if you can stuff everything in your one allotted carry on bag (that’s smaller than other airlines) then great! Otherwise be prepared to pay for everything. Taking your normal sized carry on? Pay. Luggage? Pay. Assigned seat? Pay. Food and drink? Pay. Reclining seat? Forget it. Tray table for food or drink? Keep dreaming. Leg room? Hahahaha! No. In flight entertainment? Entertain yourself. When all is said and done, fly a different airline if you want any of the above.

Ventajas: Nothing

Desventajas: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Desventajas: Free carryon bags

Ventajas: Nothing in Particular

Desventajas: Seats , please are not comfortable

Ventajas: The flight was cancelled!

Desventajas: The flight was cancelled and I don’t know why.

Ventajas: Crew ok. Seat not comfortable

Desventajas: Yes

Desventajas: Free drinks

Ventajas: The crew did a good job for a short flight.

Desventajas: I’ve been in uncomfortable seats before on other airlines. However I’ve never been in seats that didn’t recline at least a small degree. When they say Budget airline, they mean it. The plane literally felt like it was going to fall apart on takeoff and landing. Rattling from multiple Compartments and the worst whining of the engine I’ve ever heard. It was a bit unsettling as well as unnecessary. If the mechanics can’t quiet things down and tighten the compartments to stop things from making that much racket then Spirit needs to take the plane out of commission. Not a smooth quiet flight for sure. It would be hard to recommend Spirit airlines to anyone.

Ventajas: The crew handled themselves well under difficult circumstances.

Desventajas: The seats are ridiculously small.

Desventajas: Delay 3 hours

Ventajas: Nothing

Desventajas: Being able to sit in my seat that I paid extra for

Ventajas: El viaje fue rápido me gustaría que los asientos fuesen más confortable

Desventajas: Los asientos

Ventajas: One flight attendant was comical and kept things light.

Desventajas: Baggage drop off is unnecessarily lengthy and travelers should be warned. It’s unlike any other airline. Luckily I arrived early enough to allow for the additional time, but if you don’t factor it in you may miss your flight. There is no beverage service and the tray tables are half sized and unable to accommodate a lap top. You’re forced into being crammed typing with the computer on your lap. Minimal and piecemeal communication regarding our diversion to another city. There was clearly no communication from the pilot to the flight attendants who were trying to do their best to assist passengers. If you’re diverting to a different city, passengers have a right to know what’s going on. Hidden/extra fees. I see no cost benefit in flying Slirjt due to all of the fees

Ventajas: Nothing

Desventajas: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Ventajas: One crew member must have had a very bad day. Extremely rude and unpleasant.

Desventajas: Check in process in Bogota... It took 1h and 25 min to process check in of 25-30 people.

Desventajas: Kayak

Desventajas: Not very friendly check in. Ended up paying for a seat that was quite uncomfortable. Seems like they trick you into paying for unnecessary things.

Ventajas: Buen piloto

Desventajas: La incomodidad de los acientos

Ventajas: One of the crew was humourous making a fun time. The rest were polite and friendly

Desventajas: The agents who checked us in to board didnt arrive until our departure time, leaving passengers guessing what was going on.

Desventajas: Kayak

Ventajas: Todo me gusto son los mejores

Desventajas: Nada para mí nada son los mejores

Ventajas: The crew was amazing all very nice but the seats!!!! Were absolutely too small I sat in my Niebor lap the whole flight

Ventajas: Crew was great!

Desventajas: Original gate number was incorrect, but they fixed and sent an email informing everyone. Ensuring the correct gate from the start would be nice.

Ventajas: Got from a to b

Desventajas: Staff was not friendly. No greetings very abrupt

Desventajas: The long time waiting to get the connection

Desventajas: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Ventajas: ive been emailing spirit for two weeks now about getting a refund/credit.

Desventajas: if they actually responded.

Ventajas: One of the crew was humourous making a fun time. The rest were polite and friendly

Desventajas: The agents who checked us in to board didnt arrive until our departure time, leaving passengers guessing what was going on.

Desventajas: Didn’t get to go

Ventajas: Nothing

Desventajas: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Ventajas: Timeliness

Desventajas: Those seats are a pain. They don’t recline.

Ventajas: Crew was funny. Price was good and the plane seemed new.

Desventajas: No fees --but that's Spirit

Ventajas: Nothing

Desventajas: With this whole thing going on with the virus I brooked my flight before all this broke out to haywire. I refuse to stay in quarantine and the staff at the desk are very unknowledgeable

Ventajas: Genial atención rápidos

Desventajas: Muy caro la maletas

Ventajas: The crew handled themselves well under difficult circumstances.

Desventajas: The seats are ridiculously small.

Desventajas: Didn’t get to go

Ventajas: Crew ok. Seat not comfortable

Desventajas: Yes

Ventajas: Terrible! The worst experience in my life.

Desventajas: Nothing, the airplane and the staff totally disaster.

Ventajas: The crew was amazing

Desventajas: That luggage weight could be more than 40 lbs...on frontier airlines did not have to pay over weight for the luggage and coming back I had to pay over weight when I flew spirit

Desventajas: Free carryon bags

Ventajas: Timeliness

Desventajas: Those seats are horrible.

Ventajas: One flight attendant was comical and kept things light.

Desventajas: Baggage drop off is unnecessarily lengthy and travelers should be warned. It’s unlike any other airline. Luckily I arrived early enough to allow for the additional time, but if you don’t factor it in you may miss your flight. There is no beverage service and the tray tables are half sized and unable to accommodate a lap top. You’re forced into being crammed typing with the computer on your lap. Minimal and piecemeal communication regarding our diversion to another city. There was clearly no communication from the pilot to the flight attendants who were trying to do their best to assist passengers. If you’re diverting to a different city, passengers have a right to know what’s going on. Hidden/extra fees. I see no cost benefit in flying Slirjt due to all of the fees

Ventajas: No and no.

Desventajas: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Ventajas: The crew were gracious and attentive to keeping us hydrated in Economy.

Desventajas: The seats were uncomfortable on this full flight, the food was average.

Ventajas: Smooth boarding process

Desventajas: Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them.

Ventajas: Crew was good. Seats comfortable.

Desventajas: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Ventajas: Everything was better than expected.

Desventajas: Nothing

Desventajas: The pilot take off, navigation in the air, and landing were horrible .

Ventajas: The entertainer system was down all of the flight, could not charge my phone. Crew was polite but Curt.

Ventajas: Good

Desventajas: Good for now

Ventajas: Nothing in Particular

Desventajas: Seats , please are not comfortable

Ventajas: One of the crew was humourous making a fun time. The rest were polite and friendly

Desventajas: The agents who checked us in to board didnt arrive until our departure time, leaving passengers guessing what was going on.

Desventajas: Checked bag with 40LB instead of 50LB as ALL FLIGHT CARRIERS IN THE WORLD, it a scammer strategy to force your customer to pay more. It seems you ARE NOT a serious company!

Ventajas: Easy check-in

Desventajas: Charge for carry-on

Ventajas: Genial la tripulación

Ventajas: El proceso para realizar la documentacion del equipaje es un poco lento ya que destinan poco personal para ello.

Desventajas: No me parece bien que cobren el equipaje documentado, anteriormente no había visto eso en Aeromexico.

Ventajas: My flight arrangements was not found I had to purchase new tickets and spend additional money for something I had already paid it took me almost all day to get everything straightened out it was the worse experience ever.

Desventajas: Refund me my money back

Ventajas: The fact that I made it to my destination on time, Barely. The crew was professional but not too involved, mostly hung out in the back of the plane having personal conversations. Pilot was very dry, and I really didn’t feel welcome to be a passenger.

Desventajas: The boarding process is ridiculous, rush everyone to a bus and just to sit on a plane for an hour?! That’s the dumbest thing I’ve ever seen experienced during a flight. What were the flight attendants doing?? Nothing. Didn’t offer any water or a misery of a snack while we waited. The pilot didn’t tell us anything, like where we were in line for departure, or what the hold up was. Very poor flight experience. I will avoid Mexico City airports and Aeromexico for a while...please contact me for more details. Thank you.

Ventajas: One flight attendant was comical and kept things light.

Desventajas: Baggage drop off is unnecessarily lengthy and travelers should be warned. It’s unlike any other airline. Luckily I arrived early enough to allow for the additional time, but if you don’t factor it in you may miss your flight. There is no beverage service and the tray tables are half sized and unable to accommodate a lap top. You’re forced into being crammed typing with the computer on your lap. Minimal and piecemeal communication regarding our diversion to another city. There was clearly no communication from the pilot to the flight attendants who were trying to do their best to assist passengers. If you’re diverting to a different city, passengers have a right to know what’s going on. Hidden/extra fees. I see no cost benefit in flying Slirjt due to all of the fees

Ventajas: Genial

Desventajas: Muy caro la maleta

Ventajas: Todo me gusto son los mejores

Desventajas: Nada para mí nada son los mejores

Ventajas: Easy check-in

Desventajas: Charge for carry-on

Ventajas: didn't take this flight because I cancelled the reservation due to COVID

Ventajas: The plane was very new everything was good

Desventajas: Nothing considering the situation

Ventajas: I had a great seat and the crew was very helpful and nice! It went very smoothly, especially considering the circumstances, and we even got there early!

Desventajas: I accidentally put this in the wrong survey (the PNS-ATL) one but there was a lot of changing of gates and running around before the flight. I understand how hectic this whole situation is though so I don’t blame you all at all and everyone I talked to was very helpful. The app helped a lot too with figuring out where I needed to go

Ventajas: Everything about the flight

Desventajas: Nothing

Desventajas: Free carryon bags

Desventajas: Nothing! Great flight!

Desventajas: Didn’t get to go

Desventajas: The seats are very uncomfortable

Ventajas: Nitrogen/oxygen is free to breathe.

Desventajas: if you can stuff everything in your one allotted carry on bag (that’s smaller than other airlines) then great! Otherwise be prepared to pay for everything. Taking your normal sized carry on? Pay. Luggage? Pay. Assigned seat? Pay. Food and drink? Pay. Reclining seat? Forget it. Tray table for food or drink? Keep dreaming. Leg room? Hahahaha! No. In flight entertainment? Entertain yourself. When all is said and done, fly a different airline if you want any of the above.

Desventajas: Didn’t get to go

Desventajas: Nothing

Ventajas: The flight was cancelled!

Desventajas: The flight was cancelled and I don’t know why.

Ventajas: Flight was fine

Desventajas: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Ventajas: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Ventajas: the company cancelled the flight and I haven't received a refund

Desventajas: i need my money back

Ventajas: The crew was super friendly and amazing at an incredibly tough and tense time due to the Coronavirus outbreak. A very stressful and long flight was made a bit better and I truly thank you guys for that.

Desventajas: They did not refund our ticket during covid-19

Ventajas: Genial

Desventajas: Muy caro la maleta

Ventajas: Todo me gusto son los mejores

Desventajas: Nada para mí nada son los mejores

Ventajas: On time departures and crew was very professional

Desventajas: I wish that Spirit gave some kind of complimentary snacks/drinks for people that pay more money for the “Bug Seats” (like a business class style seat)

Desventajas: Delay 3 hours

Ventajas: The crew handled themselves well under difficult circumstances.

Desventajas: The seats are ridiculously small.

Ventajas: Easy check-in

Desventajas: Charge for carry-on

Ventajas: On time flight att very accommodations

Desventajas: All good

Ventajas: Other than the expected delay, the food, entertainmentand comfort were excellent. I definitely enjoyed flying jetblue

Desventajas: The delays with jet blue up out of Florida are to be expected- happens each time

Desventajas: Great value!