Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped."
Desventajas: "Food a bit bland and uninspired"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Desventajas: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "Crew was professional and courteous. Flight a little bumpy because of turbulence but otherwise fine."
Desventajas: "Boarding in Finland with not too many comfortable seats in waiting area. I'm used to boarding by group numbers but no such thing in Vantaa airport??? Food not good. Legroom seems tighter than a few years ago. Movie selection not great."
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Desventajas: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Ventajas: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Desventajas: "I wish there was a bigger choice of classical music in the entertainment program."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Ventajas: "Crew, entertainment and food service was excellent"
Desventajas: "Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!"
Ventajas: "Clean and comfortable seating"
Desventajas: "50 minutes delay. Food tasted funny like old leftovers."
Desventajas: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."
Ventajas: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."
Desventajas: "I could not be given the boarding pass fir the last leg of my trip"
Ventajas: "Great gate and in-cabin crew. LOVED this flight."
Desventajas: "Nothing to report"
Ventajas: "See above."
Desventajas: "See above"
Desventajas: "I missed the flight"
Desventajas: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"
Desventajas: "not enough foam in padding, cheap seat bottoms"
Desventajas: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("
Ventajas: "I got to my destination, eventually."
Desventajas: "Cutting corners and cheap. The personnel isn't helpful, they basically don't care about you, typical nordic behaviour. Flights were delayed. Upgrade to business was not worth. Hidden costs. Overall a bad experience."
Ventajas: "There was like 5 movies to choose from and 2 shows, all the movies old and my screen kept on getting stuck"
Desventajas: "business class was empty and not able to upgrade at an affordable price"
Ventajas: "Not much."
Desventajas: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."
Ventajas: "Airplane was pretty spacious and clean and it had all the amenities of a newer plane"
Ventajas: "Departed on time and arrived early. What more could you ask for?!"
Ventajas: "Two hours late leaving Miami. Just made my CDG connection with 2 minutes to spare thanks to faster delivery of luggage at CDG"
Ventajas: "Flghr was operated by American Airline Flight was surbooked and I was lucky enough to be upgraded in business class Crew members were great, service excellent MK"
Desventajas: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Ventajas: "Everything was top class!"
Desventajas: "Very narrow aisle that made it very hard to navigate carrying my daughter's car seat"
Ventajas: "I have a BA - Gold card- BA lounge was good."
Desventajas: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."
Ventajas: "The movie entertainment selection Food was okay"
Desventajas: "Dirty bathrooms Flight was extremely shaky Seat was uncomfortable"
Ventajas: "They were accommodating and helpful, despite being overbooked and busy."
Desventajas: "We cannot think of one thing they could have done better. They were a very professional crew."
Ventajas: "It was a wonder flight. Great staff!!! highly recommended."
Ventajas: "Food, drink, and movies were great! Gotta love the A380 and British Air"
Ventajas: "The crew was friendly and very accommodating. Inflight entertainment had many choices, had a wonderful relaxing time. The food was not too good but then again it's airplane food. Overall, recommend the experience."
Ventajas: "On time service, very simple and fast boarding, nice crew, nobody complicated with luggage"
Desventajas: "Cost for additional luggage was high, some food can be served for so long distance flight."
Ventajas: "Got a very nice vegetarian meal"
Desventajas: "Entertainment system didn't work"
Desventajas: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"
Ventajas: "Very friendly and helpful cabin crew. Excellent boarding procedures. The food wasn't awful. Everyone seemed relaxed and upbeat...maybe because the holidays are approaching."
Desventajas: "The rolls were ice cold, and the butter was not real butter. My husband found the seats cramped, and little foot room. I'm 5'2" and they were ok for me. The child behind me screamed and then projectile vomited for the last half hour of the flight, which can't be laid at BS's door. Many people were still on their cell phones and laptops during the whole takeoff, despite multiple announcements. I would have kicked them off."
Ventajas: "other than that, the flight was fine. did not sample the food"
Ventajas: "It was wonderful"
Desventajas: "Best booking app ever"
Desventajas: "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."
Ventajas: "El viaje. El despegue y el aterrizaje ni se han sentido."
Desventajas: "La puntualidad."
Ventajas: "The seat was quite comfortable, the crew was great, and the food was actually pretty good."
Desventajas: "Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late."
Ventajas: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Desventajas: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Ventajas: "Get down"
Desventajas: "Everything and the crew more friendly."
Ventajas: "Crew was friendly, seats were ok"
Desventajas: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."
Ventajas: "Nothing! We’re still in Baltimore"
Desventajas: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."
Desventajas: "It was hard to keep the washrooms clean despite the effort"
Desventajas: "We took off late"
Ventajas: "Seats were old, but very spacious and comfortable."
Desventajas: "The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers."
Desventajas: "No cancelar aviones"
Ventajas: "Nothing really"
Desventajas: "Late boarding, had to check the bag, had to wait forever when landed in the plane"
Ventajas: "This particular flight was parked at the closest bay to immigration at Heathrow. So a late boarding and arrival was made early through not having a mile long walk to passport control."
Desventajas: "Disorganized boarding with the plane load of people huddled around the entrance to the boarding area. No guidance from the crew on how to efficiently pack the overhead bins efficiently with passengers helpless to put their treasures into the overhead bins."
Ventajas: "Ningún problema. Todo correcto y agradable. Genial"
Ventajas: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."
Ventajas: "Una hora de retraso y todavía estoy dando vueltas en la pista de aterrizaje"
Ventajas: "Seats were comfortable, food was good, efficient and friendly service!"
Desventajas: "no lo tomé porque me lo cambiaron"
Desventajas: "retrasaron mi vuelo, lo cambiaron por otro con una escala adicional y perdieron mi maleta"
Ventajas: "I liked the organization and service"
Desventajas: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."
Ventajas: "Worst business class seats. Regular seats with no one in the middle seat."
Ventajas: "El trato del personal fue excelente"
Desventajas: "La útima fila del avión decorado con el diseño de Tomorowland no se reclina ni tiene ventanilla"
Ventajas: "It actually tasted great!"
Desventajas: "Movie selection was weak."
Desventajas: "They change my flight, and I had no kosher food in the other one"
Ventajas: "El personal no fue atento. El avión salió tcon una hora de retraso"
Desventajas: "El sistema de entrenamiento funciona mal"
Ventajas: "Excellent service and a safe flight."
Desventajas: "They did not even offer water to drink for free."
Desventajas: "Gate was only announced 25 min before boarding"
Desventajas: "Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded."
Ventajas: "Un vuelo económico sin mayores expectativas. Aunque se estipulaba snack al hacer la reserva no se especifica que es de pago y no incluido como se interpreta."
Desventajas: "Es de pago y caro salvo en business y flex and go"
Ventajas: "Mi única queja es el tamaño de los asientos. Por lo demás, todo de 10!!!"
Ventajas: "Personal amable y vuelo muy tranquilo"
Desventajas: "No hubo espacio para el equipaje de mano"
Ventajas: "Buena información de las conexiones"
Desventajas: "El vueli salio tarde, no me querian dejar subir mi equipaje de mano. Les daba igual que no pudiera organizarme con lo que llevaba dentro que era fragil"
Ventajas: "Todo normal"
Desventajas: "Todi el servicio era de pago"
Desventajas: "The special meal that I had requested was not available. In fact the only meals on the Brussels to Washington leg were chicken/fish. No vegetarian meal was provided."
Ventajas: "They were on time"
Desventajas: "TINIEST toilet EVER. Couldn't even turn around to wash my hands (and I am quite tiny myself) or look in the mirror...which for some reason is not well placed. Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Ventajas: "Personnel is usually nice. The personnel at the counter was particularly helpful."
Desventajas: "Impossible to choose my seat, even after calling help service (3 times! and still had to discuss at the counter), just so that they change me already in the flight to accommodate a family. I do not mind, but they never mentioned that the seat could not recline or that there was no window (the whole point of choosing the seat, for I have flight anxiety). I understand the whole 'profit' thing for selling food, though I just can't believe, after the price I payed I cannot even get a tiny glass of water. So, I'll just avoid it if possible."
Ventajas: "Nothing special"
Desventajas: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"
Ventajas: "Keep working as this and we always travel with you.Thanks"
Desventajas: "4 hour delay"
Desventajas: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Ventajas: "great flight... great experience"
Desventajas: "...the girl in my row threw up in secret during landing"
Desventajas: "Not allowing free seat selection when the ticket is purchased."
Desventajas: "Baggage handling"
Desventajas: "Agents could b more organized to help reroute everyone. Instructions were not provided to collect our bags."
Ventajas: "Los vuelos fueron puntuales. Fue UNA experiencia negativa. El personal de servicios espaciales tiene mejor trato que los de servicios al cliente y la tripulacion."
Desventajas: "No tienen un trato respetuoso, se siente discriminacion. Solicite asiento por motivo de salud se me dio un asiento 21c sin ventana fue un vuelo sofocante sin espacio fui agredidada por el pasajeros del 22c se LO comunique al personal de vuelo y Ella justifico y me insulto sin escuchar comenso a insultar y agrderme personalmente requeri al encargado de vuelo el cual trato con un poco MAS de respeto. En estos vuelos los pasajeros no tenemos derechos ni respeto."
Ventajas: "Puntualidad y una encargada de vuelo muy diferente a las demas. Tratando con mucho mas calidad humana y profesionalismo."
Desventajas: "Toman a los pasajeros sin respeto. Ponen esperar horas y luego quieren en segundo abordar. Les faltan el respeto a los pasajeros y son agresivos."